Huawei DC351 User Manual page 16

Problem
Teleview Rating is
not enough
Pop-up Tip: STB is
not in working
hours
STB automatically
enter the upgrade
interface When you
open STB.
The language of
television programs
is not the native
language
(multi-language
programs)
The video quality is
poor.
Less channels in
scanning.
Cannot use the USB
storage device.
Cannot record
programs.
Possible Cause
smart card is set too
low.
The time is not on the
working hours of smart
card.
The software of STB
has been damaged
The language setting is
not the correct.
Signal loss by the cable.
Incompatible or not
connect right.
The USB storage device
is full.
Check if recording is
conflicted with another
channel.
14
Solution
Rating.
Please change the working
hours of the smart card.
Please contact the local service
provider.
Press LANG to change the
language.
Install the antenna in a place
free of obstacles.
Keep the power and the antenna
cable for the satellite apart from
each other.
Check the signal level, and
adjust the antenna position if
the level is too low.
NOTE
The signal level may be
affected by weather
conditions.
Restart the STB.
Format the USB storage device
on the STB.
Delete unnecessary programs
and make space for new
recording.
Stop the current recording or
wait until the recording is
finished.