Smart Functions; Lg Thinq Application - LG AG16GB Series Owner's Manual

SMART FUNCTIONS

LG ThinQ Application

The LG ThinQ application allows you to
communicate with the appliance using a
smartphone.
LG ThinQ Application Features
Smart Diagnosis
If you experience a problem while using the
appliance, this smart diagnosis feature will help
you diagnose the problem.
Settings
Allows you to set various options on the
appliance and in the application.
NOTE
• If you change your wireless router, Internet
service provider, or password, delete the
registered appliance from the LG ThinQ
application and register it again.
• The application is subject to change for
appliance improvement purposes without
notice to users.
• Functions may vary by model.
Before using LG ThinQ
Application
This feature is only available on models with
Wi-Fi function.
1
Check the distance between the appliance
and the wireless router (Wi-Fi network).
• If the distance between the appliance
and the wireless router is too far, the
signal strength becomes weak. It may
take a long time to register or installation
may fail.
2
Turn off the Mobile data or Cellular Data on
your smartphone.
3
Connect your smartphone to the wireless
router.
NOTE
• To verify the Wi-Fi connection, check that
Wi-Fi f icon on the control panel is lit.
• The appliance supports 2.4 GHz Wi-Fi
networks only. To check your network
frequency, contact your Internet service
provider or refer to your wireless router
manual.
• LG ThinQ is not responsible for any
network connection problems or any faults,
malfunctions, or errors caused by network
connection.
• If the appliance is having trouble connecting
to the Wi-Fi network, it may be too far
from the router. Purchase a Wi-Fi repeater
(range extender) to improve the Wi-Fi signal
strength.
• The Wi-Fi connection may not connect or
may be interrupted because of the home
network environment.
• The network connection may not work
properly depending on the Internet service
provider.
• The surrounding wireless environment can
make the wireless network service run
slowly.
• The appliance cannot be registered due
to problems with the wireless signal
transmission. Unplug the appliance and wait
about a minute before trying again.
• If the firewall on your wireless router is
enabled, disable the firewall or add an
exception to it.
• The wireless network name (SSID) should
be a combination of English letters and
numbers. (Do not use special characters.)
• Smartphone user interface (UI) may vary
depending on the mobile operating system
(OS) and the manufacturer.
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