Troubleshooting - Toro Flex-Force Power System 39901 Operator's Manual

Troubleshooting

Perform only the steps described in these instructions. All further inspection, maintenance, and repair work
must be performed by an authorized service center or a similarly qualified specialist if you cannot solve the
problem yourself.
Problem
The machine does not start.
The machine does not reach full power.
The battery pack loses charge quickly.
The battery charger is not working.
The LED indicator light on the battery
charger is red.
The LED indicator light on the battery
charger is blinking red.
The machine does not run or run
continuously.
Possible Cause
1. The battery is not fully installed in the
machine.
2. The battery pack is not charged.
3. The battery pack is damaged.
4. There is another electrical problem
with the machine.
1. The battery pack charge capacity is
too low.
2. The air vents are blocked.
1. The battery pack is over or under the
appropriate temperature range.
1. The battery charger is over or under
the appropriate temperature range.
2. The outlet that the battery charger is
plugged into does not have power.
1. The battery charger and/or battery
pack is over or under the appropriate
temperature range.
1. There is an error in the communication
between the battery pack and the
charger.
2. The battery pack is weak.
1. The battery is not fully installed into the
machine.
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Corrective Action
1. Remove and then reseat the battery
into the machine, making sure that it is
fully installed and latched.
2. Remove the battery pack from the
machine and charge it.
3. Replace the battery pack.
4. Contact an Authorized Service Dealer.
1. Remove the battery pack from the
machine and fully charge the battery
pack.
2. Clean the air vents.
1. Move the battery pack to a place
where it is dry and the temperature is
between 5°C (41°F) and 40°C (104°F).
1. Unplug the battery charger and move
it to a place where it is dry and the
temperature is between 5°C (41°F)
and 40°C (104°F).
2. Contact your licensed electrician to
repair the outlet.
1. Unplug the battery charger and move
the battery charger and battery pack
to a place where it is dry and the
temperature is between 5°C (41°F)
and 40°C (104°F).
1. Remove the battery pack from the
battery charger, unplug the battery
charger from the outlet, and wait 10
seconds. Plug the battery charger into
the outlet again and place the battery
pack on the battery charger. If the LED
indicator light on the battery charger is
still blinking red, repeat this procedure
again. If the LED indicator light on
the battery charger is still blinking red
after 2 attempts, properly dispose of
the battery pack at a battery recycling
facility.
2. Properly dispose of the battery pack at
a battery recycling facility.
1. Remove and then reseat the battery
into the machine making sure that it is
fully installed and latched.