Troubleshooting - Whirlpool 915 Series Use And Care Manual

Whirlpool dishwasher use & care guide 900, 915
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Troubleshooting
Before calling
for assistance
please check the chart below for problems you can fix. It could
save you the cost of a service call.
Dishwasher
problems
PROBLEM
CHECK THE FOLLOWING
Dishwasher
does
not run or stops
during a cycle
Is the door tightly closed and securely latched?
Has the cycle been set correctly? See pages 6 and 14-15.
Is the dishwasher
set for a delay start? See page 17.
Has a household fuse or circuit breaker blown or tripped?
If the motor stopped because of an overload, it will automatically
reset itself within a few minutes. If it does not start, call for service.
Is the water supply turned on?
Is the dishwasher
wired into a live circuit with the proper voltage?
Cycle times depend on the temperature of the water entering the
dishwasher.
Cooler water results in longer cycle times.
Undercounter
dishwashers
require adequate enclosure for proper
operation. See Installation
Instructions for complete information.
Dishwasher
runs too long
Dishwasher
Is overfill protector stuck in "up" position? Overfill protector should
will not fill
move up and down freely. Press down to release. See page 20.
Water remains
in dishwasher
Allow cycle to finish. A small amount of water remaining is normal.
Check the drain air gap (if installed). If it is clogged, follow the
manufacturer's
cleanina instructions.
Detergent
remains
Has the cycle completed?
in covered
section
of dispenser
Is the detergent fresh and dry without lumps? See page 12.
Is the bottom rack in backwards? The rack bumDers must face the
dishwasher
door.
Dishes not as dry
as you expected
Is the rinse agent dispenser empty? Using a rinse agent greatly
improves drying. See page 13.
Do not use Air Drv ootion on the next load. See oaae 16.
Grinding,
grating,
crunching,
or
buzzing
sounds
Has a hard object entered the POWER CLEANTM module?
The sound should stop when the object is ground up.
Whlte residue
appears on front
of access panel
Dishwasher
will
not close
Is too much detergent being used? See page 12 for recommended
amounts of detergent.
Some liquid detergents develop excess foam and residue on panel.
Try a different brand to reduce foaming and eliminate buildup.
Is the bottom rack in backwards? The rack bumpers must face the
dishwasher
door.
25

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