Troubleshooting - Philips 5000 Series User Manual

7

Troubleshooting

This chapter summarizes the most common problems you could encounter with the
appliance. If you are unable to solve the problem with the information below, contact
the Consumer Care Center in your country.
Problem
The appliance
does not work
even though it is
plugged in.
The appliance
does not work
even though it is
switched on.
There are
some white
deposits on the
NanoCloud rotary
humidification wick.
No air comes out of
the air outlet.
The airflow that
comes out of
the air outlet is
significantly weaker
than before.
It takes a long time
to reach the target
humidity level.
Possible solution
• The filter replacement light
have not replaced the Nano protect filter, and the appliance
is now locked. In this case, replace the filter and reset the
filter lifetime counter.
• The water refill light
is properly installed and there is enough water in the water
tank.
The appliance is working but the buttons are not responsive.
Check if the child lock is on .
The white deposits are called scale and they consist of
minerals from the water. Scale on the NanoCloud rotary
humidification wick affects the humidifying performance,
however it does not harm your health. Follow the cleaning
instructions in the user manual.
Plug the appliance into the power supply and switch on.
• The pre-filter is dirty. Clean the pre-filter (see the chapter
"Cleaning").
• Make sure that you have removed all packaging material of
the Nano protect filter.
NanoCloud technology evenly distributes invisible water
vapour into your room. In dry conditions moisture from the
humidifier will be absorbed by walls, furniture, and other items
in your room. Ventilation of dry outside air will also increase the
time it takes to reach the target humidity.
has been flashing but you
flashes. Make sure the water tank
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