Contents Chapter 1: About this document....................7 Chapter 2: System overview......................8 Front view of the system..............................8 Left control panel view..............................11 Right control panel view............................. 12 Rear view of the system..............................13 Inside the system ................................16 Locating the Express Service Code and Service Tag....................17 System information label..............................
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Installing the left control panel..........................44 Air shroud.................................... 46 Removing the air shroud............................46 Installing the air shroud..............................46 Removing the GPU air shroud..........................47 Installing the GPU air shroud............................ 48 Removing the GPU air shroud top cover.......................49 Installing the GPU air shroud top cover.........................50 Cooling fan...................................51 Removing the cooling fan cage assembly ......................
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Installing the expansion card risers........................121 Removing expansion card from the expansion card riser................123 Installing an expansion card into the expansion card riser................124 Removing the full length expansion card risers....................126 Installing the full length expansion card risers....................128 Removing a GPU................................130 Installing a GPU................................
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View menu................................... 186 NIC indicator codes.................................186 Power supply unit indicator codes..........................187 Drive indicator codes..............................189 Using system diagnostics.............................. 189 Dell Embedded System Diagnostics........................189 Chapter 8: Getting help......................191 Recycling or End-of-Life service information......................191 Contacting Dell..................................191 Accessing system information by using QRL......................191 Quick Resource Locator for PowerEdge R7525 system..................192...
About this document This document provides an overview about the system, information about installing and replacing components, technical specifications, diagnostic tools, and guidelines to be followed while installing certain components. About this document...
● Up to 12 x 3.5-inch, 8 x 3.5-inch, or 24 x 2.5-inch, 16 x 2.5-inch, 8 x 2.5-inch, or 2 x 2.5-inch (rear), SAS, SATA, or NVMe drives. NOTE: For more information about how to hot swap NVMe PCIe SSD U.2 device, see the Dell Express Flash NVMe PCIe SSD User's Guide at https://www.dell.com/support Browse all Products >...
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Figure 2. Front view of the 16 x 2.5-inch drive system Figure 3. Front view of the 8 x 2.5-inch drive system Figure 4. Front view of the 12 x 3.5-inch drive system Table 1. Features available on the front of the system Item Ports, panels, and Icon...
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Ports, panels, and Icon Description slots troubleshooting the system. For more information, see the iDRAC User's Guide available at https://www.dell.com/ idracmanuals Drive Enables you to install drives that are supported on your system. For more information about drives, see the www.dell.com/ poweredgemanuals section.
You can access system inventory, Dell Lifecycle Controller logs or system logs, system health status, and also configure iDRAC, BIOS, and networking parameters. You can also launch...
Icon Description connector the virtual Keyboard, Video, and Mouse (KVM) viewer and virtual Kernel-based Virtual Machine (KVM), on a supported mobile device. For more information, see the Integrated Dell Remote Access Controller User's Guide at www.dell.com/ poweredgemanuals NOTE: For more information about the indicator codes, see the System diagnostics and indicator codes section.
Press the power button to gracefully shut down the ACPI-compliant operating system. NOTE: For more information on the ports, see the www.dell.com/poweredgemanuals section. Rear view of the system Figure 9. Rear view of the system Table 5. Rear view of the system...
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The NIC ports are embedded on the LOM card that is connected to the system board. Power supply unit (PSU 1) For more information about the PSU configurations, see the www.dell.com/poweredgemanuals section. For more information about the ports, see the www.dell.com/poweredgemanuals section.
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Table 6. Rear view of the system with 2 x 2.5-inch rear drive module Item Ports, panels, or slots Icon Description cards that are supported on your system, see www.dell.com/ poweredgemanuals section. Power supply unit (PSU For more information about the PSU configurations, see the www.dell.com/poweredgemanuals section.
Inside the system Figure 11. Inside the system 1. Handle 2. Riser 1 blank 3. Power supply unit (PSU 1) 4. BOSS S2 card slot 5. Riser 2 6. Heat sink for processor 1 7. Memory DIMM socket for processor 1 (E,F,G,H) 8.
Figure 12. Inside the system with full length risers 1. Cooling fan cage assembly 2. Cooling fan 3. GPU air shroud 4. GPU air shroud top cover 5. Riser 3 6. Riser 4 7. Handle 8. Riser 1 9. Drive backplane 10.
The Mini Enterprise Service Tag (MEST) label is located on the rear of the system that includes Service Tag (ST), Express Service Code (Exp Svc Code), and Manufacture Date (Mfg. Date). The Exp Svc Code is used by Dell EMC to route support calls to the appropriate personnel.
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Figure 14. Service information System overview...
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Figure 15. Memory information and system board connectors Figure 16. LED behavior, configuration and layout, express service tag for 2.5-inch HDD system System overview...
Figure 17. LED behavior, configuration and layout, express service tag for 3.5-inch HDD system Rail sizing and rack compatibility matrix For specific information about the rail solutions compatible with your system, see the Dell EMC Enterprise Systems Rail Sizing and Rack Compatibility Matrix available at https://i.dell.com/sites/csdocuments/Business_solutions_engineering-...
Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell EMC system. The sections provide general steps that you must complete to set up the system and the reference guides for detailed information.
Ensure that you change the default username and password after setting up the iDRAC IP address. For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at www.dell.com/idracmanuals.
Lifecycle Controller User’s Guide, go to https://www.dell.com/poweredgemanuals > Product Support page of your system > Manuals & documents. Dell recommends using Lifecycle Controller to install the OS, since all required drivers are installed to the system. NOTE: To determine the most recent iDRAC release for your platform and for latest documentation version, see KB article at https://www.dell.com/support/article/sln308699.
Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1. Go to www.dell.com/support/drivers. 2. Enter the Service Tag of the system in the Enter a Dell Service Tag, Dell EMC Product ID or Model field, and then press Enter. NOTE: If you do not have the Service Tag, select Detect PC to automatically detect the Service Tag, or click Browse all products, and navigate to your product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
2. Disconnect the system from the electrical outlet, and disconnect the peripherals. 3. If applicable, remove the system from the rack. For more information, see the Rail Installation Guide relevant to your rail solutions at www.dell.com/poweredgemanuals. 4. Remove the system cover.
Figure 28. 8 x 2.5-inch with NVMe and GPUs RIO card Removing the Rear Input Output (RIO) card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
Figure 29. Removing the RIO card Next steps Replace the RIO card. Installing the RIO card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the system board.
Figure 30. Installing the RIO card Next steps Install the system board. 2. Follow the procedure listed in After working inside your system. Optional front bezel Removing the front bezel The procedure to remove the front bezel with and without the LCD panel is the same. Prerequisites 1.
Figure 31. Removing the front bezel Next steps Replace the front bezel. Installing the front bezel The procedure to install the front bezel with and without the LCD panel is the same. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
Figure 32. Installing the front bezel System cover Removing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Power off the system, and any attached peripherals. 3. Disconnect the system from the electrical outlet and peripherals. Steps 1.
Figure 33. Removing the system cover Next steps Replace the system cover. Installing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Ensure that all internal cables are connected and routed properly, and no tools or extra parts are left inside the system. Steps 1.
Figure 34. Installing the system cover Next steps 1. Follow the procedure listed in After working inside your system. Drive backplane cover Removing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
Figure 35. Removing the drive backplane cover Next steps Replace the drive backplane cover. Installing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. Steps 1. Align the drive backplane cover with the guide slots on the system. 2.
Figure 36. Installing the drive backplane cover Next steps 1. Follow the procedure listed in After working inside your system. Control panel Removing the right control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
Figure 37. Removing the right control panel Next steps Replace the right control panel. Installing the right control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 38. Installing the right control panel Next steps Install the side wall bracket. Install the cooling fan assembly. Install the drive backplane cover.
Steps 1. Disconnect the control panel cable from the connector on the system board. 2. Using the Phillips #1 screwdriver, remove the screws that secure the left control panel and the left control panels cable cover to the system. 3. Hold the left control panel cable, and slide the left control panel out of the system. NOTE: Observe the routing of the cable as you remove the right control panel from the system.
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4. Using the Phillips #1 screwdriver, tighten the screws to secure the left control panel and the left control panel cable cover to the system. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 40.
Air shroud Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in the Safety instructions.
2. Lower the air shroud into the system until it is firmly seated. Figure 42. Installing the air shroud Next steps 1. Follow the procedure listed in After working inside your system. Removing the GPU air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data.
Figure 43. Removing the GPU air shroud Next steps Replace the air shroud. Installing the GPU air shroud Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1.
Figure 44. Installing the GPU air shroud Next steps 1. Follow the procedure listed in After working inside your system. Removing the GPU air shroud top cover Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data.
Figure 45. Removing the GPU air shroud top cover Next steps Replace the GPU air shroud top cover. Installing the GPU air shroud top cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
Figure 46. Installing the GPU air shroud top cover Next steps 1. Follow the procedure listed in After working inside your system. Cooling fan Removing the cooling fan cage assembly Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
Figure 47. Removing the cooling fan cage assembly Next steps Install the cooling fan cage assembly. Installing the cooling fan cage assembly Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. CAUTION: Ensure that the cables inside the system are correctly installed and retained by the cable retention bracket before installing the cooling fan cage assembly.
Figure 48. Installing the cooling fan cage assembly Next steps 1. If removed, install the air shroud. 2. Follow the procedure listed in After working inside your system. Removing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
Figure 49. Removing a cooling fan Next steps Replace a cooling fan. Installing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps Align and slide the cooling fan into the cooling fan assembly until the fan clicks into place. NOTE: The procedure to install standard, high-performance (silver grade), or high-performance (gold grade) fan is same.
Figure 50. Installing a cooling fan Next steps 1. If removed, install the air shroud. 2. Follow the procedure listed in After working inside your system. Side wall brackets Removing the side wall bracket Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
Figure 51. Removing the side wall bracket Next steps Replace the side wall bracket. Installing the side wall bracket Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
Figure 52. Installing the side wall bracket Next steps Replace the cooling fan assembly. 2. If removed, install the air shroud. Install the backplane cover. 4. If installed, install the front bezel. 5. Follow the procedure listed in the After working inside your system.
Figure 53. Removing a drive blank Next steps Replace the drive blank. Installing a drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel. Steps Insert the drive blank into the drive slot until the release button clicks into place. Figure 54.
CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion. CAUTION: To prevent data loss, ensure that your operating system supports drive installation. For more information about the drives installation or uninstallation requirements, see the operating system's user guide.
NOTE: Ensure that the drive carrier's release handle is in the open position before inserting the carrier into the slot. 1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel. 3. Remove the drive carrier or remove the drive blank when you want to assemble the drives in to the system. Steps 1.
2. Lift the drive out of the drive carrier. Figure 57. Removing the drive from the drive carrier Next steps Install the drive into the drive carrier. Installing the drive into the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
Figure 58. Installing a drive into the drive carrier Next steps Install the drive carrier. 2. If removed, install the front bezel. Drive backplane Drive backplane Depending on your system configuration, the drive backplanes supported are listed here: Table 11. Supported backplane options System Supported hard drives options 3.5-inch (x8) SAS, SATA backplane...
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Figure 59. 8 x 2.5-inch drive backplane 1. BP_PWR_CTRL 2. BP_DST_SA1 (PERC to backplane) 3. DST_PA1 (PCIe/NVMe connector) 4. DST_PB1 (PCIe/NVMe connector) 5. DST_PA2 (PCIe/NVMe connector) 6. BP_PWR_1 (backplane power and signal cable to system board) 7. DST_PB2 (PCIe/NVMe connector) Figure 60.
Figure 62. 16 x 2.5-inch drive backplane 1. BP_DST_SB1 (backplane to front PERC) 2. BP_PWR_1 (backplane power and signal cable to system board) 3. BP_PWR_CTRL (front PERC power and control signal) 4. BP_DST_SA1 (backplane to front PERC) Figure 63. 24 x 2.5-inch drive backplane 1.
Steps 1. Press the blue release tabs to disengage the drive backplane from the hooks on the system. 2. Lift and pull the drive backplane out of the system. NOTE: To avoid damaging the backplane, ensure that you move the control panel cables from the cable routing clips before removing the backplane.
3. Route the cables properly through the cable guide and connect the cables to the connector on the system board. Figure 65. Installing the drive backplane Next steps Install the cooling fan cage assembly. Install all the drives. 3. If removed, install the air shroud.
Figure 66. Removing the rear drive cage Next steps Replace the rear drive cage. Installing the rear drive cage Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
Figure 67. Installing the rear drive cage Next steps 1. Replace the expansion card riser, if needed. 2. Connect all the cables to the rear drive cage. Install all the drives. 4. Follow the procedure listed in After working inside your system.
Figure 68. Removing the front mounting front PERC module Next steps Replace the front mounting front PERC module. Installing the front mounting front PERC module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
Figure 69. Installing the front mounting front PERC module Next steps 1. Reconnect all the required cables. 2. If removed, install the air shroud. Install the drive backplane cover. 4. Follow the procedure listed in After working inside your system. Removing the rear mounting front PERC module Prerequisites 1.
Figure 70. Removing the rear mounting front PERC module Next steps Replace the rear mounting front PERC module. Installing the rear mounting front PERC module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
Figure 71. Installing the rear mounting front PERC module Next steps Install the drive backplane. 2. If removed, install the air shroud. Install the drive backplane cover. 4. Follow the procedure listed in After working inside your system. System memory System memory guidelines The PowerEdge R7525 system supports DDR4 registered DIMMs (RDIMMs) and Load Reduced DIMM (LRDIMMs).
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Figure 72. Memory channels Memory channels are organized as follows: Table 12. Memory channels Processor Channel Channel Channel C Channel D Channel E Channel F Channel G Channel H Processor 1 Slots A6 Slots A5 Slots A2 Slots A1 and Slots A8 and Slots A7 Slots A4 and...
General memory module installation guidelines To ensure optimal performance of your system, observe the following general guidelines when configuring your system memory. If your system's memory configurations fail to observe these guidelines, your system might not boot, stop responding during memory configuration, or operate with reduced memory.
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● During boot, if the selected NPSx option is not allowed for the model number (for example, if the processor model number changes between reboot), system will halt at the end of POST with UEFI0388 message displayed. On the next reboot, the system will fall back to NPS1 default setting.
Table 16. Optimal NPS configuration Number of DIMMs per processor ● Recommended NPS setting is marked by X that indicate optimal performance. ● NPS0 is only available for dual processor systems and is the preferred setting. ● The NPS setting that are blank are functional. However, indicate non-optimal performance. ●...
2. Follow the procedure listed in the Before working inside your system. 3. If installed, remove the air shroud. WARNING: The memory modules are hot to touch for some time after the system has been powered off. Allow the memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module.
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3. Align the edge connector of the memory module with the alignment key of the memory module socket, and insert the memory module in the socket. NOTE: Ensure the memory socket ejectors are fully open. NOTE: The memory module socket has an alignment key that enables you to install the memory module in the socket in only one orientation.
Processor and heat sink Removing a heat sink Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. If installed, remove the air shroud. WARNING: The heat sink and processor are too hot to touch for some time after the system has been powered off.
Removing the liquid cooling heat sink modules Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. If installed, remove the air shroud. WARNING: The liquid cooling heat sink modules and processor are too hot to touch for some time after the system has been powered off.
Figure 76. Removing the liquid cooling heat sink modules Next steps 1. If you are uninstalling a faulty heat sink, replace the liquid cooling heat sink modules, else remove the processor. Removing the processor Prerequisites WARNING: The heat sink may be hot to touch for some time after the system has been powered off. Allow the heat sink to cool before removing it.
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Figure 77. Removing screws on the force plate 2. Release the processor socket rail frame by lifting the blue latches. Figure 78. Lifting the rail frame 3. Holding the blue tab on the processor tray, slide the tray out of the rail frame. Installing and removing system components...
Figure 79. Removing the processor tray Next steps Replace the processor. Installing the processor Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the heat sink. Steps 1.
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Figure 80. Placing the processor tray into the rail frame 2. Push the rail frame down until the blue latches lock into place. Figure 81. Closing the rail frame 3. Secure the force plate to the processor socket base by tightening the screws in the sequence 1, 2, and 3. When all three screws are fully threaded, the socket is then actuated.
Figure 82. Securing the force plate Next steps Install the heat sink. 2. Follow the procedure listed in After working inside your system. Installing the heat sink Prerequisites Never uninstall the heat sink from a processor unless you intend to replace the processor or system board. The heat sink is necessary to maintain proper thermal conditions.
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Figure 83. Applying thermal grease CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket. NOTE: The thermal grease syringe is intended for single use only. Dispose of the syringe after you use it. 3.
Figure 84. Installing the heat sink Next steps 1. If removed, install the air shroud. 2. Follow the procedure listed in the After working inside your system. Installing the liquid cooling heat sink Prerequisites Never uninstall the heat sink from a processor unless you intend to replace the processor or system board. The heat sink is necessary to maintain proper thermal conditions.
A system event entry is logged in the iDRAC Lifecycle Controller if an expansion card riser is not supported or missing. It does not prevent your system from turning on. However, if a F1/F2 pause occurs with an error message, see Troubleshooting expansion cards section in the Dell EMC PowerEdge Servers Troubleshooting Guide at www.dell.com/ poweredgemanuals.
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Table 29. Config11:R1D+R2A+R3B+R4B (continued) Agile Supplie Categor Card Slot Bracket Max # Standar Card Card Card Descrip Priority Priority Height d or Width Length Height PCIe tion Allowed Cards DSSINF Width B,RTX60 CRD,GR NVIDIA 1000 Standar PHC,NVI supporte DIA,48G B,RTX80 ADPT,C Xilinx Accelera...
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Table 29. Config11:R1D+R2A+R3B+R4B (continued) Agile Supplie Categor Card Slot Bracket Max # Standar Card Card Card Descrip Priority Priority Height d or Width Length Height PCIe tion Allowed Cards DSSINF Width ASSY,C FOXCO PERC 2300 Standar RD,CTL, Adapter H345,AD PWA,CT FOXCO PERC 2400...
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Table 29. Config11:R1D+R2A+R3B+R4B (continued) Agile Supplie Categor Card Slot Bracket Max # Standar Card Card Card Descrip Priority Priority Height d or Width Length Height PCIe tion Allowed Cards DSSINF Width CRD,NT QLogic NIC: 4200 4, 5, 7 Standar WK,QLG 25Gb C,FH,25 G,2P,S2...
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Table 29. Config11:R1D+R2A+R3B+R4B (continued) Agile Supplie Categor Card Slot Bracket Max # Standar Card Card Card Descrip Priority Priority Height d or Width Length Height PCIe tion Allowed Cards DSSINF Width P,LPE31 K0,EM,L CRD,CT Emulex HBA: 6400 4, 5, 7 Standar L,FC16,2 FC16...
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Table 29. Config11:R1D+R2A+R3B+R4B (continued) Agile Supplie Categor Card Slot Bracket Max # Standar Card Card Card Descrip Priority Priority Height d or Width Length Height PCIe tion Allowed Cards DSSINF Width CRD,NT Broadco NIC: 7400 3, 6 Standar WK,PCIE 10Gb ,DP,10G, 57416,L CRD,NT...
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Table 29. Config11:R1D+R2A+R3B+R4B (continued) Agile Supplie Categor Card Slot Bracket Max # Standar Card Card Card Descrip Priority Priority Height d or Width Length Height PCIe tion Allowed Cards DSSINF Width CRD,NT Broadco OCP: 9100 OCP3 Standar NONE NONE NONE WK,BC 25Gb ME,OCP...
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Table 29. Config11:R1D+R2A+R3B+R4B (continued) Agile Supplie Categor Card Slot Bracket Max # Standar Card Card Card Descrip Priority Priority Height d or Width Length Height PCIe tion Allowed Cards DSSINF Width 10G,2P, CRD,NT QLogic OCP: 10200 OCP3 Standar NONE NONE NONE WK,QLG 10Gb...
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Table 29. Config11:R1D+R2A+R3B+R4B (continued) Agile Supplie Categor Card Slot Bracket Max # Standar Card Card Card Descrip Priority Priority Height d or Width Length Height PCIe tion Allowed Cards DSSINF Width PWA,CT FOXCO External 11500 3, 6 Standar L,12GB- Adapter SAS- HBA,AD PT,LPF...
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Table 29. Config11:R1D+R2A+R3B+R4B Agile Supplie Categor Card Slot Bracket Max # Standar Card Card Card Descrip Priority Priority Height d or Width Length Height PCIe tion Allowed Cards DSSINF Width .2,HHHL ,PM1735 KIT,CRD SAMSU PCIE 12800 3, 6, 4, LP/FH Standar ,NVME,3 5, 7, 8...
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Table 30. Config12-1: R1D+R2A+R3A+R4A(FL) Agile Description Supplier Category Card Priority ASSY,CRD,CTL,H745,4GBNV, Inventec Front PERC 1500 FPERC ASSY,CRD,CTL,H345,FPERC, FOXCONN Front PERC 1600 ASSY,CRD,CTL,H345,FPERC FOXCONN Front PERC 1700 PWA,CTL,HBA345,FRONT FOXCONN Front PERC 1800 PWA,CTL,HBA345,FRONT,V2 FOXCONN Front PERC 1900 ASSY,CRD,CTL,HBA355I,ADP FOXCONN PERC Adapter PWA,CTL,HBA355I,FRONT FOXCONN Front PERC...
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Figure 86. Removing the expansion card riser (Riser 1) 2. For Riser 2, press the blue button on the riser, and holding the touch points lift the expansion card riser from the riser connector on the system board. Figure 87. Removing the expansion card riser (Riser 2) 3.
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Figure 88. Removing the expansion card riser (Riser 3) 4. For Riser 4, loosen the captive screw on the riser, and then press the blue release tab on the riser, and holding the touch point lift the expansion card riser from the riser connector on the system board. Figure 89.
Next steps Replace the expansion card riser. Installing the expansion card risers Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. If removed, install the expansion cards into the expansion card risers.
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Figure 91. Installing the expansion card riser (Riser 2) Figure 92. Installing the expansion card riser (Riser 3) Installing and removing system components...
Figure 93. Installing the expansion card riser (Riser 4) Next steps 1. If required, re-connect the cables to the expansion card. 2. Follow the procedure listed in After working inside your system. 3. Install any device drivers required for the card as described in the documentation for the card. Removing expansion card from the expansion card riser Prerequisites 1.
Figure 94. Removing expansion card from the expansion card riser 4. If the expansion card is not going to be replaced, install a filler bracket and close the card retention latch. Figure 95. Installing the filler bracket Next steps 1. If applicable, install an expansion card into the expansion card riser.
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2. If installed, remove the filler bracket. NOTE: Store the filler bracket for future use. Filler brackets must be installed in empty expansion card slots to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
Removing the full length expansion card risers Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the GPU air shroud top cover. Steps 1. To remove expansion card Riser 1A: a.
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Figure 99. Removing the expansion card riser (Riser 3A) 3. To remove expansion card Riser 4A: a. Disconnect the GPU power cable from the system board. b. Loosen the captive screw. c. Press the blue release tab and holding the edges lift the expansion card riser from the riser connector on the system board.
Next steps Replace the full length expansion card riser. Installing the full length expansion card risers Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. If removed, install the GPU into the expansion card risers.
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Figure 102. Installing the expansion card riser (Riser 3A) 2. To install the full length expansion card Riser 4A: a. Holding the edges or the touch points, align the holes on the expansion card riser with the guides on the system board. b.
Next steps 1. If removed, install the GPU air shroud Install the GPU air shroud top cover. 3. Follow the procedure listed in After working inside your system. 4. Install any device drivers required for the card as described in the documentation for the card. Removing a GPU Prerequisites 1.
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NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 105. Removing GPU 1 3. To remove the GPU from Riser 3 and 4: a. Slide the expansion card latch on the riser. b.
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Figure 106. Removing GPU 3 and 4 4. If you are removing the GPU permanently, install a filler bracket. NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
Figure 107. Installing the metal filler bracket Next steps Replace the GPU. Installing a GPU Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. If installing a new expansion card, unpack it and prepare the card for installation. NOTE: For instructions, see the documentation accompanying the card.
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Figure 108. Installing GPU on Riser 1 2. To install the GPU on Riser 3 and 4: a. Align the connector on the GPU with the connector on the riser. b. Insert the GPU into the riser until it is fully seated. c.
Figure 109. Installing GPU on Riser 3 and Riser 4 Next steps 1. If removed, install the GPU air shroud Install the GPU air shroud top cover. Install the full length expansion card riser. 4. Follow the procedure listed in After working inside your system.
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Figure 110. Removing the Serial COM port 2. Disconnect the serial COM port cable from the serial port. Figure 111. Removing the Serial COM port Next steps Replace the serial COM port. Installing and removing system components...
Installing the serial COM port Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove expansion card riser. 4. Disconnect the serial COM port cable from the connector on the rear I/O board. Steps 1.
Figure 113. Installing the Serial COM port Next steps 1. Reconnect the serial COM port cable to the connector on the rear I/O board. Install the expansion card riser. 3. Follow the procedure listed in After working inside your system. Optional IDSDM module Removing the IDSDM module Prerequisites...
Figure 114. Removing the IDSDM module Next steps Replace the IDSDM module. Installing the IDSDM module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. Locate the IDSDM connector on the system board. NOTE: Ensure to install the IDSDM module in the IDSDM/USB card slot and not in the J_R3_PCIE_PWR connector slot.
Figure 115. Installing the IDSDM module Next steps Install the MicroSD cards. NOTE: Reinstall the Micro-SD cards into the same slots based on the labels you had marked on the cards during removal. 2. Follow the procedure listed in After working inside your system.
Figure 116. Removing the MicroSD card Next steps Replace the MicroSD cards. Installing the MicroSD card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. NOTE: To use an MicroSD card with your system, ensure that the Internal SD Card Port is enabled in System Setup. NOTE: Ensure that you install the MicroSD cards into the same slots based on the labels you had marked on the cards during removal.
Figure 117. Installing the MicroSD card Next steps Install the IDSDM module. 2. Follow the procedure listed in After working inside your system. M.2 SSD module Removing the M.2 SSD module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
Figure 118. Removing the M.2 SSD module Next steps Replace the M.2 SSD module. Installing the M.2 SSD module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
Figure 119. Installing the M.2 SSD module Next steps 1. Install the BOSS card. Installing the BOSS is similar to installing expansion card into the expansion card riser. 2. Follow the procedure listed in the After working inside your system. BOSS S2 card (optional) Removing the BOSS card filler Prerequisites...
Figure 120. Removing the BOSS card filler Next steps Replace the BOSS card filler BOSS S2 controller card module. Installing the BOSS card filler Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. Steps Align the BOSS card filler with the BOSS S2 controller card module bay and push it into the bay until it clicks into place. Figure 121.
Removing the BOSS S2 controller card module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Steps 1. Pull and lift the BOSS S2 card carrier retention latch lock to open. 2.
Figure 124. Removing the BOSS S2 controller card module 7. Remove the BOSS power cable and BOSS signal cable from the BOSS S2 controller card module. Figure 125. Removing the BOSS power cable and BOSS signal cable from the BOSS S2 controller card module Next steps Replace the BOSS S2 controller card module Replace the BOSS card filler...
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Steps 1. Connect the BOSS power cable and BOSS signal cable to the BOSS S2 controller card module. Figure 126. Connecting the BOSS power cable and BOSS signal cable to the BOSS S2 controller card module 2. Align the BOSS S2 controller card module at an angle with the controller card module slot. 3.
Figure 128. Installing the M.2 SSD 9. Slide the BOSS S2 card carrier into the BOSS S2 controller card module slot. 10. Close the BOSS S2 card carrier release latch to lock the carrier in place. Figure 129. Installing the BOSS S2 card carrier Next steps 1.
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according to the manufacturer's instructions. See the Safety instructions. that came with your system for more information. 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. If applicable, disconnect the power or data cables from the expansion cards. Remove the expansion card risers.
Figure 131. Removing the system battery Next steps Install the expansion card risers. 2. If applicable, connect the cables to one or more expansion cards. 3. Follow the procedure listed in After working inside your system. 4. Confirm that the battery is operating properly, by performing the following steps: a.
Figure 132. Removing the internal USB card Next steps Replace the internal USB card. Installing the internal USB card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
Figure 133. Installing the internal USB card Next steps Install the expansion card risers. 2. Follow the procedure listed in After working inside your system. 3. While booting, press F2 to enter System Setup and verify that the system detects the USB memory key. Intrusion switch module Removing the intrusion switch module Prerequisites...
Figure 134. Removing the intrusion switch module Next steps Replace the intrusion switch module. Installing the intrusion switch module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
Figure 135. Installing the intrusion switch module Next steps Install the expansion card riser. 2. Follow the procedure listed in After working inside your system. Optional OCP card Removing the OCP card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
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Figure 136. Removing the OCP card 4. If the OCP card is not going to be replaced, install a filler bracket . Figure 137. Installation of filler bracket Next steps Replace the OCP card. Installing and removing system components...
Installing the OCP card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the expansion card riser. Steps 1. If installed, remove the filler bracket. Figure 138.
● If the load on the active PSU falls below 20 percent of PSU rated power wattage, then the redundant PSU is switched to the sleep state. You can configure the hot spare feature by using the iDRAC settings. For more information, see the iDRAC User’s Guide available at www.dell.com/poweredgemanuals. Installing and removing system components...
4. Unlatch and lift or remove the optional cable management accessory if it interferes with the PSU removal. For information about the cable management when the PSU is removed or installed while the system is in a rack, see the system’s cable management arm documentation at https://www.dell.com/poweredgemanuals. Steps Press the release latch, and holding the PSU handle slide the PSU out of the PSU bay.
Figure 140. Removing a power supply unit Next steps Replace the PSU install the PSU blank. Installing a power supply unit Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. For systems that support redundant PSU, ensure that both the PSUs are of the same type and have the same maximum output power.
PSU is removed or installed while the system is in the rack, see the system’s cable management accessory documentation at https://www.dell.com/poweredgemanuals. 2. Connect the power cable to the PSU, and plug the cable into a power outlet.
2. Press to hold the module down and remove the screw using the security Torx 8-bit shipped with the TPM module. 3. Slide the TPM module out from its connector. 4. Push the plastic rivet away from the TPM connector and rotate it 90° counterclockwise to release it from the system board. 5.
3. From the TPM Security option, select On. 4. Save the settings. 5. Restart your system. System board Removing the system board Prerequisites CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create a recovery key during program or System Setup.
Figure 143. Removing the system board Next steps Install the system board. Installing the system board Prerequisites NOTE: Before replacing the system board, replace the old iDRAC MAC address label in the Information tag with the iDRAC MAC address label of the replacement system board 1.
Upgrading the Trusted Platform Module section. 4. If you are not using Easy restore, import your new or existing iDRAC Enterprise license. For more information, see the iDRAC User's Guide available at https://www.dell.com/idracmanuals 5. Follow the procedure listed in After working inside your system.
BIOS detects a new system board, and the Service Tag in the backup Flash drive device is different, BIOS prompts the user to restore the backup information. About this task Below is a list of options available: 1. Restore the Service Tag, license, and diagnostics information, press Y. 2.
Figure 145. Removing the LOM card and rear I/O board Next steps Replace the LOM card and rear I/O board. Installing the LOM card and rear I/O board Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
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Figure 146. Installing the LOM card and rear I/O board Next steps Install the system board. 2. Follow the procedure listed in After working inside your system. Installing and removing system components...
Upgrade Kits The table lists the available After Point Of Sale [APOS] kits. Table 31. Upgrade kits Kits Part number Related links to service instructions Bezel JYPW8/MPW3H (LCD) Installing the front bezel Boss Installing the M.2 SSD module BOSS S2 Installing the BOSS S2 controller card module Embedded management (IDSDM) C2KCJ...
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NOTE: To enable the BOSS S2 in the system, ensure that the BIOS firmware version is 1.5.5 and iDRAC firmware version is 4.30.30.30 or later. Before you begin the installation or removal process, follow the safety guidelines before working inside the system instructions.
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Figure 148. Installing the BOSS blank To install the BOSS S2 controller card module: 1. Install the BOSS S2 controller card. To install the BOSS S2 controller card, see installing the BOSS S2 controller card module steps 1 to 4. 2.
Refer to the cooling fan and foam requirement matrix for the cooling fan and foam requirement for different configurations. You can refer to www.dell.com/poweredgemanuals topic to identify the fans types. Table 34. Cooling fan and foam requirement matrix System configuration...
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Table 34. Cooling fan and foam requirement matrix System configuration Cooling fan Foam requirement 8 x 2.5-inch NVMe High performance (silver grade) fan Not required 16 x 2.5-inch SAS/SATA High performance (silver grade) fan Not required 16 x 2.5-inch SAS/SATA + 8 NVMe High-performance (gold grade) fan Required 16 x 2.5-inch NVMe...
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Table 36. GPU power cable matrix Category Description Type Vendor Cable Cable quantity CRD,GRPHC,NVIDIA, FH and FL NVIDIA 8 pin cable 1 piece per GPU riser 24GB,RTX6000 CRD,GRPHC,NVIDIA, FH and FL NVIDIA 8 pin cable 1 piece per GPU riser 48GB,RTX8000 FPGA Xilinx Snow White...
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Figure 149. Installing Mylar foam on the system cover After installing, follow the after working inside the system instructions. Upgrade Kits...
IDSDM kit The IDSDM kit contains one IDSDM card. For installation procedure of IDSDM, see installing the IDSDM module section. NOTE: Ensure to install the IDSDM module in the IDSDM/USB card port and not in the J_R3_PCIE_PWR connector port. Figure 150. IDSDM port information Upgrade Kits...
The serial COM port kit contains the components listed in the table. Table 37. Serial COM port kit Components Quantity Werial COM port card Cable For installation procedure of the serial COM port, see www.dell.com/poweredgemanuals in the serial COM port section. Upgrade Kits...
Jumpers and connectors This section provides essential and specific information about jumpers and switches. It also describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and reset the passwords. To install components and cables correctly, you must be able to identify the connectors on the system board.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
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NOTE: The existing passwords are not disabled (erased) until the system boots with the jumper on pins 4 and 6. However, before you assign a new system and/or setup password, you must move the jumper back to pins 2 and 4. NOTE: If you assign a new system and/or setup password with the jumper on pins 4 and 6, the system disables the new password(s) the next time it boots.
System diagnostics and indicator codes This section describes the diagnostic indicators on the system front panel display system status during system startup. Topics: • Status LED indicators • System health and system ID indicator codes • iDRAC Quick Sync 2 indicator codes •...
For information about the event and error messages generated by the system firmware and agents that monitor system components, go qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it iDRAC Quick Sync 2 indicator codes iDRAC Quick Sync 2 module (optional) is located on the left control panel of the system.
If the problem persists, see the Getting help section. www.dell.com/poweredgemanuals or Dell OpenManage Server Administrator User’s Guide at https://www.dell.com/openmanagemanuals. Solid amber Indicates that the system is in fail-safe Restart the system. If the problem persists, see mode.
● The LCD backlight is white during normal operating conditions. ● If there is an issue, the LCD backlight turns amber and displays an error code followed by descriptive text. NOTE: If the system is connected to a power source and an error is detected, the LCD turns amber regardless of whether the system is powered on or off.
Select Simple to view LCD error messages in a simplified user-friendly description. For information about the event and error messages generated by the system firmware and agents that monitor system components, go to qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it up.. Set home Select the default information to be displayed on the Home screen.
Table 47. NIC indicator codes NIC indicator codes Condition Link indicator is green, and activity indicator is blinking Indicates that the NIC is connected to a valid network at its maximum green. port speed, and data is being sent or received. Link indicator is amber, and activity indicator is blinking Indicates that the NIC is connected to a valid network at less than its green.
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Table 48. AC PSU status indicator codes Power indicator codes Condition same power rating. This results in a PSU mismatch condition or failure to power on the system. CAUTION: If two PSUs are used, they must be of the same type and have the same maximum output power.
Using system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss.
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● Run thorough tests to introduce additional test options to provide extra information about the failed device(s) ● View status messages that inform you if tests are completed successfully ● View error messages that inform you of issues encountered during testing Running the Embedded System Diagnostics from the Dell Lifecycle Controller Steps 1.
Dell contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies depending on the country and product, and some services may not be available in your area. To contact Dell for sales, technical...
Dell EMC. This information is used by Dell EMC Technical Support to troubleshoot the issue. ● Proactive contact — A Dell EMC Technical Support agent contacts you about the support case and helps you resolve the issue.
This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell EMC support site: 1. Click the documentation link that is provided in the Location column in the table.
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Methods to download firmware and drivers section in this document. Managing your For information about systems www.dell.com/poweredgemanuals system management software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. For information about setting www.dell.com/ up, using, and troubleshooting openmanagemanuals >...