Dell PowerEdge R730 Owner's Manual

Dell PowerEdge R730 Owner's Manual

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Dell PowerEdge R730
Owner's Manual
Regulatory Model: E31S Series
Regulatory Type: E31S001

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Summary of Contents for Dell PowerEdge R730

  • Page 1 Dell PowerEdge R730 Owner's Manual Regulatory Model: E31S Series Regulatory Type: E31S001...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc.
  • Page 3: Table Of Contents

    Contents 1 About the PowerEdge R730 systems..............9 ..............9 Supported configurations on PowerEdge R730 systems ......................9 Front panel features and indicators ..........................13 LCD panel features ..........................14 Home screen ............................14 Setup menu ............................. 14 View menu ........................15 Hard drive indicator codes ......................16...
  • Page 4 ......................39 System Profile Settings screen ....................40 System Security Settings screen ......................42 Miscellaneous Settings screen ...........................43 About Boot Manager ......................... 43 Entering Boot Manager ......................43 Boot Manager main menu ........................43 Changing the boot order ...................... 44 Choosing the system boot mode ..................44 Assigning a system and/or setup password ................
  • Page 5 ......................67 Installing memory modules ........................69 Heat sink and processors ........................69 Removing a heat sink ........................70 Removing a processor ........................73 Installing a heat sink ........................75 Installing a processor ..........................76 PCIe card holder ....................76 Removing the PCIe card holder ......................77 Installing the PCIe card holder .................78...
  • Page 6 ........................106 Hot spare feature ..................106 Removing the power supply unit blank ..................107 Installing the power supply unit blank ................... 107 Removing an AC power supply unit .....................108 Installing an AC power supply unit .................109 Wiring instructions for a DC power supply unit ....................111 Removing a DC power supply unit ....................
  • Page 7 ..............159 When to use the Embedded System Diagnostics ..........159 Running the Embedded System Diagnostics from Boot Manager .....159 Running the Embedded System Diagnostics from the Dell Lifecycle Controller ....................... 160 System diagnostics controls 7 Jumpers and connectors.................161 ......................161 System board jumper settings...
  • Page 8 ................... 162 System board jumpers and connectors ......................164 Disabling a forgotten password 8 Technical specifications..................165 9 Getting help....................... 172 ..........................172 Contacting Dell ....................172 Locating your system Service Tag ......................... 172 Documentation feedback ........................172 Quick Resource Locator...
  • Page 9: About The Poweredge R730 Systems

    About the PowerEdge R730 systems The Dell PowerEdge R730 systems are rack servers that support up to two Intel Xeon E5-2600 v3 processors, up to 24 DIMMs, and 16 hard drives or solid state drives (SSDs). Supported configurations on PowerEdge R730 systems NOTE: Your system supports only internal, hot-swappable hard drives.
  • Page 10 Enables you to connect USB devices to the system USB management port/ or provides access to the iDRAC Direct features. For iDRAC Direct more information, see the Integrated Dell Remote Access Controller User’s Guide at Dell.com/ idracmanuals. The USB management port is USB 2.0-compliant.
  • Page 11 For more information, see the Integrated Dell Remote Access Controller User’s Guide at Dell.com/idracmanuals. Figure 2. Front panel features and indicators (2.5-inch hard drive/SSD chassis)
  • Page 12 Enables you to connect USB devices to the system USB management port/ or provides access to the iDRAC Direct features. iDRAC Direct For more information, see the Integrated Dell Remote Access Controller User’s Guide at Dell.com/idracmanuals. The USB management port is USB 2.0-compliant.
  • Page 13: Lcd Panel Features

    The LCD panel of your system provides system information and status and error messages to indicate if the system is operating correctly or if the system needs attention. For more information on error messages, see the Dell Event and Error Messages Reference Guide at Dell.com/ openmanagemanuals >OpenManage software.
  • Page 14: Home Screen

    SEL. This is useful when trying to match an LCD message with an SEL entry. Select Simple to view LCD error messages in a simplified user-friendly description. For more information about error messages, see the Dell Event and Error Messages Reference Guide at Dell.com/openmanagemanuals > OpenManage software. Set home Select the default information to be displayed on the Home screen.
  • Page 15: Hard Drive Indicator Codes

    Option Description Name Displays the name of the Host, Model, or User String for the system. Number Displays the Asset tag or the Service tag for the system. Power Displays the power output of the system in BTU/hr or Watts. The display format can be configured in the Set home submenu of the Setup menu.
  • Page 16: Idrac Direct Led Indicator Codes

    Drive-status indicator pattern (RAID only) Condition Blinks amber four times per second Drive failed Blinks green slowly Drive rebuilding Steady green Drive online Blinks green three seconds, amber three Rebuild aborted seconds, and turns off six seconds iDRAC Direct LED indicator codes NOTE: The iDRAC Direct LED indicator does not light up for the USB mode.
  • Page 17: Quick Sync Indicator Codes

    iDRAC Direct LED Condition indicator pattern Solid green for two Indicates that the laptop is connected. seconds Flashing green (on Indicates that the laptop connected is recognized. for two seconds and off for two seconds) Turns off Indicates that the laptop is unplugged. Quick Sync indicator codes Figure 6.
  • Page 18: Back Panel Features And Indicators

    Power indicator pattern Condition indicates that power is not delivered to the Quick Sync bezel. NOTE: For security purposes, Quick Sync turns off after thirty seconds of inactivity after the activation button is pressed. Once timed-out, the user is expected to press the activation button again to activate Quick Sync.
  • Page 19 Item Indicator, button, or Icon Description connector To reset iDRAC (if not disabled in F2 iDRAC setup) press and hold the button for more than 15 seconds. System identification Connects the optional system status indicator connector assembly through the optional cable management arm.
  • Page 20: Nic Indicator Codes

    NIC indicator codes Figure 8. NIC indicators link indicator activity indicator Convention Indicator Indicator code Link and activity indicators are off The NIC is not connected to the network. Link indicator is green The NIC is connected to a valid network at its maximum port speed (1 Gbps or 10 Gbps).
  • Page 21 CAUTION: For AC PSUs, use only PSUs with the Extended Power Performance (EPP) label on the back. Mixing PSUs from previous generations of Dell PowerEdge servers can result in a PSU mismatch condition or failure to power on. Flashing amber Indicates a problem with the PSU.
  • Page 22 Convention Power indicator Condition pattern CAUTION: AC PSUs support both 220 V and 110 V input voltages with the exception of Titanium PSUs, which support only 220 V. When two identical PSUs receive different input voltages, they can output different wattages, and trigger a mismatch.
  • Page 23: Documentation Matrix

    Dell.com/poweredgemanuals. specifications Install the operating system Operating system documentation at Dell.com/ operatingsystemmanuals Get an overview of the Dell Systems Management Dell OpenManage Systems Management Overview offerings Guide at Dell.com/openmanagemanuals > OpenManage software Configure and log in to iDRAC, set up managed...
  • Page 24: Quick Resource Locator

    Use the Quick Resource Locator (QRL) to get immediate access to system information and how-to videos. This can be done by visiting Dell.com/QRL or by using your smartphone or tablet and a model specific Quick Resource (QR) code located on your Dell PowerEdge system. To try out the QR code, scan...
  • Page 25: Performing Initial System Configuration

    Turn the system on by pressing the power button or by using iDRAC. Turn on the attached peripherals. Setting up and configuring the iDRAC IP address You can set up the Integrated Dell Remote Access Controller (iDRAC) IP address by using one of the following interfaces: •...
  • Page 26: Methods Of Installing The Operating System

    For more information, see the Integrated Dell Remote Access Controller User’s Guide at Dell.com/idracmanuals. You can also remotely monitor and manage the server by using the Dell OpenManage Server Administrator (OMSA) software and OpenManage Essentials (OME) systems management console. For more information, see Dell.com/openmanagemanuals >...
  • Page 27 Download the drivers that you need to a USB drive, CD, or DVD.
  • Page 28: Pre-Operating System Management Applications

    Your system has the following pre-operating system management applications: • System Setup • Boot Manager • Dell Lifecycle Controller • Preboot Execution Environment (PXE) Navigation keys The navigation keys can help you quickly access the pre-operating system management applications. Description Enter System Setup.
  • Page 29: About System Setup

    UEFI. You can enable or disable various iDRAC parameters by using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at Dell.com/idracmanuals. Device Settings Enables you to configure device settings.
  • Page 30: System Information Screen

    Option Description Processor Settings Displays information and options related to the processor such as speed, cache size. SATA Settings Displays options to enable or disable the integrated SATA controller and ports. Boot Settings Displays options to specify the boot mode (BIOS or UEFI). Enables you to modify UEFI and BIOS boot settings.
  • Page 31: Memory Settings Screen

    Operating Mode Advanced ECC Mode, Mirror Mode, Spare Mode, Spare with Advanced ECC Mode, and Dell Fault Resilient Mode. This option is set to Optimizer Mode by default. NOTE: The Memory Operating Mode can have different default and available options based on the memory configuration of your system.
  • Page 32 X2Apic Mode Enables or disables the X2Apic mode. Dell Controlled Turbo NOTE: Depending on the number of installed CPUs, there may be up to four processor listings. Controls the turbo engagement. Enable this option only when System Profile is set to Performance.
  • Page 33: Sata Settings Screen

    Menu Item Description Processor 1 NOTE: Depending on the number of installed CPUs, there may be up to four processor listings. The following settings are displayed for each processor installed in the system. Family-Model-Stepping Displays the family, model and stepping of the processor as defined by Intel.
  • Page 34 Option Description Option Description Capacity Displays the total capacity of the hard drive. This field is undefined for removable media devices such as optical drives. Port C Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support.
  • Page 35 Option Description For AHCI or RAID mode, BIOS support is always enabled. Option Description Model Displays the drive model of the selected device. Drive Type Displays the type of drive attached to the SATA port. Capacity Displays the total capacity of the hard drive. This field is undefined for removable media devices such as optical drives.
  • Page 36: Boot Settings Screen

    Option Description Option Description Capacity Displays the total capacity of the hard drive. This field is undefined for removable media devices such as optical drives. Port J Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support.
  • Page 37: Network Settings Screen

    Network Settings screen You can use the Network Settings screen to modify PXE device settings. The network settings option is available only in the UEFI boot mode. BIOS does not control network settings in the BIOS boot mode. For BIOS boot mode, the option ROM of the network controllers handles the network settings. To view the Network Settings screen, click System Setup Main Menu →...
  • Page 38: Serial Communication Screen

    Option Description the Integrated Network Card 1 option. Configure this function by using the NIC management utilities of the system. I/OAT DMA Engine Enables or disables the I/OAT option. Enable only if the hardware and software support the feature. Embedded Video Allows you to Enable or Disable the Embedded Video Controller.
  • Page 39: System Profile Settings Screen

    Custom, the BIOS automatically sets the rest of the options. You can only change the rest of the options if the mode is set to Custom. This option is set to Performance Per Watt Optimized (DAPC) by default. DAPC is Dell Active Power Controller.
  • Page 40: System Security Settings Screen

    Option Description Turbo Boost Enables or disables the processor to operate in turbo boost mode. This option is set to Enabled by default. Energy Efficient Enables or disables the Energy Efficient Turbo. Turbo Energy Efficient Turbo (EET) is a mode of operation where a processor’s core frequency is adjusted within the turbo range based on workload.
  • Page 41 The System Security Settings screen details are explained as follows: Option Description Intel AES-NI Improves the speed of applications by performing encryption and decryption by using the Advanced Encryption Standard Instruction Set and is set to Enabled by default. System Password Sets the system password.
  • Page 42: Miscellaneous Settings Screen

    Option Description Secure Boot When Secure Boot policy is set to Standard, the BIOS uses the system Policy manufacturer’s key and certificates to authenticate pre-boot images. When Secure Boot policy is set to Custom, the BIOS uses the user-defined key and certificates. Secure Boot policy is set to Standard by default.
  • Page 43: About Boot Manager

    Menu Item Description results to be applied. The Enabled - No Reboot option executes ISC and continues without applying ISC results until the next time system reset occurs. The Enabled option executes ISC and forces an immediate system reset so that ISC results can be applied.
  • Page 44: Choosing The System Boot Mode

    NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information about supported operating systems, go to Dell.com/ossupport. Assigning a system and/or setup password Prerequisites The password jumper enables or disables the system password and setup password features.
  • Page 45: Using Your System Password To Secure Your System

    Reenter the setup password, and click OK. Press Esc to return to the System BIOS screen. Press Esc again. A message prompts you to save the changes. NOTE: Password protection does not take effect until the system reboots. Using your system password to secure your system About this task If you have assigned a setup password, the system accepts your setup password as an alternate system password.
  • Page 46: Operating With A Setup Password Enabled

    Embedded system management The Dell Lifecycle Controller provides advanced embedded systems management throughout the server’s lifecycle. The Dell Lifecycle Controller can be started during the boot sequence and can function independently of the operating system. NOTE: Certain platform configurations may not support the full set of features provided by the Dell Lifecycle Controller.
  • Page 47: Changing The Thermal Settings

    Changing the Thermal Settings The iDRAC Settings utility enables you to select and customize the thermal control settings for your system. Enter the iDRAC Settings utility. Under iDRAC Settings → Thermal → User Option, select one of the following options: •...
  • Page 48: Installing And Removing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 49: Recommended Tools

    Recommended tools You need the following tools to perform the removal and installation procedures: • Key to the bezel lock. This is only required when you have a bezel. • #2 Phillips screwdriver • #1 Phillips screwdriver • T6, T8, T10, and T15 Torx screwdrivers The following tools are required for assembling cables for a DC power supply unit (PSU): •...
  • Page 50 Figure 11. Removing and installing the front bezel bezel lock front bezel Figure 12. Removing and installing the Quick Sync bezel keylock Quick Sync bezel Related videos...
  • Page 51: Installing The Front Bezel

    Installing the front bezel Hook the right end of the bezel onto the chassis. Fit the free end of the bezel onto the system. Secure the bezel with the keylock. Removing the system cover Prerequisites Ensure that you follow the Safety instructions.
  • Page 52: Installing The System Cover

    Figure 13. Removing and installing the system cover system cover latch latch release lock Related video http://www.Dell.com/QRL/Server/PER730/Cover Installing the system cover Prerequisites Ensure that you follow the Safety instructions. Steps Align the slots on the system cover with the tabs on the chassis.
  • Page 53: Inside The System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 54: Cooling Shroud

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 55: Installing The Cooling Shroud

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 56: Installing A Cooling Fan

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 57: Cooling Fan Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 58: Installing The Cooling Fan Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 59: System Memory

    Follow the procedure listed in Before working inside your system. CAUTION: Ensure that the cables are correctly installed and retained by the cable retention bracket before installing the cooling fan assembly. Incorrectly installed cables may get damaged. Steps Align the slots on the cooling fan assembly with the guide pins on the chassis. Slide the cooling fan assembly into the chassis.
  • Page 60 Figure 18. Memory socket locations Memory channels are organized as follows: Processor 1 channel 0: slots A1, A5, and A9 channel 1: slots A2, A6, and A10 channel 2: slots A3, A7, and A11 channel 3: slots A4, A8, and A12 Processor 2 channel 0: slots B1, B5, and B9 channel 1: slots B2, B6, and B10...
  • Page 61: General Memory Module Installation Guidelines

    channel 3: slots B4, B8, and B12 The following table shows the memory populations and operating frequencies for the supported configurations. DIMM Type DIMMs Populated/ Operating Frequency (in Maximum DIMM Rank/Channel Channel MT/s) 1.2 V RDIMM 2133, 1866, 1600, 1333 Dual rank or single rank 2133, 1866, 1600, 1333 Dual rank or single rank...
  • Page 62: Mode-Specific Guidelines

    Mode-specific guidelines Four memory channels are allocated to each processor. The allowable configurations depend on the memory mode selected. NOTE: You can mix x4 and x8 DRAM based DIMMs to support RAS features. However, all guidelines for specific RAS features must be followed. x4 DRAM based DIMMs retain Single Device Data Correction (SDDC) in memory optimized (independent channel) mode.
  • Page 63: Sample Memory Configurations

    • Memory modules must be identical in size, speed, and technology. • Memory modules installed in memory module sockets with white release levers must be identical and the same rule applies for sockets with black and green release tabs. This ensures that identical memory modules are installed in matched pairs—for example, A1 with A2, A3 with A4, A5 with A6, and so on.
  • Page 64 System DIMM size Number of DIMM rank, DIMM slot population capacity (in (in GB) DIMMs organization, and frequency 2R, x4, 2133 MT/s, A1, A2, A3, A4, A5, A6, A7, A8 2R, x4, 1866 MT/s, 2R, x4 and 2R, x8, 1866 A1, A2, A3, A4, A5, A6, A7, A8, A9, 16 and 8 MT/s...
  • Page 65 System DIMM size (in Number of DIMM rank, DIMM slot population capacity (in DIMMs organization, and frequency 2R, x8, 2133 MT/s A1, A2, A3, A4, A5, A6, A7, A8, B1, B2, B3, B4, B5, B6, B7, B8 2R, x8, 1866 MT/s 2R, x4, 2133 MT/s, A1, A2, A3, A4, B1, B2, B3, B4 2R, x4, 1866 MT/s...
  • Page 66: Removing Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 67: Installing Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 68 Steps Locate the appropriate memory module socket. CAUTION: Handle each memory module only by the card edges, making sure not to touch the middle of the memory module or metallic contacts. If a memory module or a memory module blank is installed in the socket, remove it. NOTE: Retain the removed memory module blank(s) for future use.
  • Page 69: Heat Sink And Processors

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 70: Removing A Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 71 WARNING: The processor will be hot to touch for some time after the system has been powered down. Allow the processor to cool before removing it. CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can spring up suddenly if not firmly grasped.
  • Page 72 Figure 22. Processor shield close first socket release lever lock icon processor open first socket release lever unlock icon...
  • Page 73: Installing A Heat Sink

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 74 Remove the cooling shroud. Install the processor. NOTE: If you are installing a single processor, it must be installed in socket CPU1. Steps If you are using an existing heat sink, remove the thermal grease from the heat sink by using a clean lint-free cloth.
  • Page 75: Installing A Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 76: Pcie Card Holder

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 77: Installing The Pcie Card Holder

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 78: Opening And Closing The Pcie Card Holder Latch

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 79: Installing The Cable Retention Bracket

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 80: Integrated Storage Controller Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 81: Installing The Integrated Storage Controller Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 82: Expansion Cards And Expansion Card Risers

    Remove the cooling shroud. Remove the expansion card riser 1. Keep the Phillips #2 screwdriver ready. Steps Align the end of the integrated storage controller card with the controller card connector on the system board. Lower the connector side of the integrated storage controller card into the integrated storage controller card connector on the system board.
  • Page 83: Removing An Expansion Card From Expansion Card Riser 2 Or 3

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 84 Steps Disconnect any cables connected to the expansion card. Lift the expansion card latch out of the slot. Hold the expansion card by its edges, and remove it from the expansion card connector. If you are removing the card permanently, install a metal filler bracket over the empty expansion slot opening and close the expansion card latch.
  • Page 85: Installing An Expansion Card Into The Expansion Card Riser 2 Or 3

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 86 Steps Press tab A and rotate the latch clockwise. Press tab B and rotate the latch downward. Remove the expansion card from the expansion card riser. If you are removing the card permanently, install a metal filler bracket over the empty expansion slot opening, and then close the expansion card latch.
  • Page 87: Installing An Expansion Card Into The Expansion Card Riser 1

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 88: Installing The Riser 1 Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 89 Ensure that you read the Safety instructions. Follow the procedure listed in Before working inside your system. If installed, remove any expansion card installed on risers 2 and 3. NOTE: The expansion card riser 1 can be used only when both the processors are installed. Steps Holding the slots on the expansion card riser, lift the riser from the riser connector on the system board.
  • Page 90 Figure 33. Identifying connectors on the expansion card riser 1 expansion card slot 1 expansion card slot 2 expansion card slot 3...
  • Page 91 Figure 34. Removing and installing the expansion card riser 2 power connector (for GPU cards) expansion card riser 2 riser guide-back expansion card riser 2 connector riser guide-front...
  • Page 92 Figure 35. Identifying connectors on the expansion card riser 2 expansion card slot 4 expansion card slot 5 power connector (for GPU cards)
  • Page 93 Figure 36. Removing and installing the expansion card riser 3 riser guide-front power connector (for GPU cards) expansion card riser 3 riser guide-back expansion card riser 3 connector...
  • Page 94 Figure 37. Identifying connectors on the expansion card riser 3 (default) expansion card slot 6 expansion card slot 7 power connector (for GPU cards) Figure 38. Identifying connectors on the expansion card riser 3 (alternate) expansion card slot 6 power connector (for GPU cards) Next steps If applicable, remove or install an expansion card on the riser.
  • Page 95: Installing Expansion Card Risers

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 96 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 97: Installing A Gpu Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 98: Installing An Internal Sd Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 99 If installed, remove the SD card(s). Steps Hold the pull tab and pull the IDSDM out of the chassis. Figure 40. Removing and installing the Internal Dual SD Module (IDSDM) Internal Dual SD module LED status indicator (2) SD card (2) SD card slot 2 SD card slot 1 IDSDM connector...
  • Page 100: Installing The Optional Internal Dual Sd Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 101 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 102: Installing The Network Daughter Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 103: System Battery

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 104 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 105: Power Supply Units

    Figure 44. Installing the system battery system battery positive side of the battery connector Next steps Install the cooling shroud. Follow the procedure listed in After working inside your system. While booting, press <F2> to enter the System Setup and ensure the battery is operating properly. Enter the correct time and date in the System Setup Time and Date fields.
  • Page 106: Hot Spare Feature

    If the load on the active PSU falls below 20%, then the redundant PSU is switched to the sleep state. You can configure the Hot spare feature by using the iDRAC settings. For more information about iDRAC settings, see the Integrated Dell Remote Access Controller User’s Guide at Dell.com/idracmanuals. Removing the power supply unit blank If you are installing a second power supply unit (PSU), remove the PSU blank in the bay by pulling the blank outward.
  • Page 107: Installing The Power Supply Unit Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 108: Installing An Ac Power Supply Unit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 109: Wiring Instructions For A Dc Power Supply Unit

    All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow all safety instructions that came with the product.
  • Page 110 All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow all safety instructions that came with the product.
  • Page 111: Removing A Dc Power Supply Unit

    All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow all safety instructions that came with the product.
  • Page 112: Installing A Dc Power Supply Unit

    All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow all safety instructions that came with the product.
  • Page 113: System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 114 CAUTION: To prevent damage to the processor pins when replacing a faulty system board, ensure that you cover the processor socket with the processor protective cap. memory modules and memory module blanks m. network daughter card Steps Disconnect the mini SAS cable from the system board. Disconnect all cables from the system board.
  • Page 115: Installing The System Board

    Figure 50. Removing and installing the system board release pin system board system board holder Next steps Replace the system board. See, Installing the system board. Follow the procedure listed in After working inside your system. Installing the system board Prerequisites Ensure that you read the Safety...
  • Page 116 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 117 After the service tag is entered, it cannot be updated or changed. Click Ok. Import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell Remote Access Controller User's Guide, at Dell.com/ idracmanuals. Restoring the Service Tag by using the Easy Restore feature The Easy Restore feature enables you to restore your system’s Service Tag, license, UEFI configuration,...
  • Page 118: Trusted Platform Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 119: Re-Enabling The Tpm For Bitlocker Users

    Figure 51. Installing the TPM TPM connector slot on the TPM connector plastic bolt slot on the system board Re-enabling the TPM for BitLocker users Initialize the TPM. For more information about initializing the TPM, see http://technet.microsoft.com/en-us/library/ cc753140.aspx. The TPM Status changes to Enabled, Activated. Re-enabling the TPM for TXT users While booting your system, press F2 to enter System Setup.
  • Page 120: Hard Drives

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 121: Installing A 2.5 Inch Hard Drive Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 122: Installing A 3.5 Inch Hard Drive Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 123 For more information, see the documentation for the storage controller. CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation. See the documentation supplied with your operating system. Steps Press the release button to open the hard drive/SSD carrier release handle. Slide the hard drive carrier/SSD out of the hard drive slot.
  • Page 124: Installing A Hot-Swap Hard Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 125: Removing A Hard Drive From A Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 126: Removing A 1.8 Inch Hard Drive Blank

    Steps Insert the hard drive into the hard drive carrier with the connector end of the hard drive toward the back of the carrier. Align the screw holes on the hard drive with the screws holes on the hard drive carrier. When aligned correctly, the back of the hard drive is flush with the back of the hard drive carrier.
  • Page 127: Removing A 1.8 Inch Hard Drive From A Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 128: Hard Drive Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 129 Figure 59. Removing and installing the 2.5 inch (x16) SAS/SATA backplane hard drive backplane assembly backplane signal cable backplane power cable release tab (2) SAS cable (2) mini SAS connector (2) hard drive connector (16)
  • Page 130 Figure 60. Cabling diagram—2.5 inch (x16) SAS/SATA backplane hard drive backplane expander hard drive backplane backplane signal connector 1 system board integrated storage controller card...
  • Page 131 Figure 61. Removing and installing the 2.5 inch (x8) SAS/SATA backplane hard drive connector (8) hard drive backplane release tab backplane power cable SAS cable (2) backplane signal cable mini SAS connector (2)
  • Page 132 Figure 62. Cabling diagram—2.5 inch (x8) SAS/SATA backplane (option 1) hard drive backplane backplane signal connector 1 system board integrated storage controller card...
  • Page 133 Figure 63. Cabling diagram—2.5 inch (x8) SAS/SATA backplane (option 2) hard drive backplane backplane signal connector 1 system board SAS A connector on the system board SAS B connector on the system board...
  • Page 134 Figure 64. Removing and installing the 3.5 inch (x8) SAS/SATA backplane release tab (2) SAS cable (2) backplane signal connector backplane power cable mini SAS cable connector hard drive backplane hard drive connector (8)
  • Page 135 Figure 65. Cabling diagram—3.5 inch (x8) SAS/SATA backplane—(option 1) hard drive backplane backplane signal connector 1 system board integrated storage controller card...
  • Page 136: Installing The Hard Drive Backplane

    Figure 66. Cabling diagram—3.5 inch (x8) SAS/SATA backplane (option 2) hard drive backplane backplane signal connector 1 system board SAS A connector on the system board SAS B connector on the system board Next steps Replace the hard drive backplane. See Installing the hard drive backplane Follow the procedure listed in After working inside your...
  • Page 137: Tape Backup Unit (Optional)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 138: Installing The Tape Backup Unit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 139: Optical Drive (Optional)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 140: Installing The Optical Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 141: Control Panel Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 142 Figure 70. Removing and installing the control panel—3.5 inch hard drive system control panel control panel board control panel connector cable USB connector cable screw vFlash media connector cable...
  • Page 143 Figure 71. Removing and installing the control panel—2.5 inch hard drive system control panel control panel board control panel connector cable USB connector cable screw (2) vFlash media connector cable Locate and press the tabs on the information tag. Push the information tag out of the slot to remove it from the control panel. NOTE: Retain the information tag for replacement in the new control panel.
  • Page 144: Installing The Control Panel

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 145: Troubleshooting Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 146: Troubleshooting Idrac Direct (Usb Xml Configuration)

    Getting Help. Troubleshooting iDRAC Direct (USB XML configuration) For information on USB storage device and server configuration, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/esmmanuals. Steps Ensure that your USB storage device is connected to the front USB Management Port, identified by icon.
  • Page 147: Troubleshooting Idrac Direct (Laptop Connection)

    Getting help. Troubleshooting iDRAC Direct (Laptop connection) For information on USB laptop connection and server configuration, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/esmmanuals. Steps Ensure that your laptop is connected to the front USB Management Port, identified by icon with a USB Type A/A cable.
  • Page 148: Troubleshooting A Wet System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 149: Troubleshooting A Damaged System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 150: Troubleshooting Power Supply Units

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 151: Troubleshooting Cooling Problems

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 152: Troubleshooting System Memory

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 153: Troubleshooting An Internal Usb Key

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 154: Troubleshooting An Optical Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 155: Troubleshooting A Hard Drive

    If your system has a RAID controller and your hard drives are configured in a RAID array, perform the following steps: a. Reboot the system and press <F10> during system startup to run the Dell Lifecycle Controller, and then run the Hardware Configuration wizard to check the RAID configuration.
  • Page 156: Troubleshooting A Storage Controller

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 157: Troubleshooting Processors

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 158: System Messages

    System messages For a list of event and error messages generated by the system firmware and agents that monitor system components, see the Dell Event and Error Messages Reference Guide at Dell.com/openmanagemanuals > OpenManage software. Warning messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task.
  • Page 159: Using System Diagnostics

    Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
  • Page 160: System Diagnostics Controls

    System diagnostics controls Menu Description Configuration Displays the configuration and status of all detected devices. Results Displays the results of all tests that are executed. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded.
  • Page 161: Jumpers And Connectors

    Jumpers and connectors System board jumper settings For information on resetting the password jumper to disable a password, see Disabling a forgotten password. Table 6. System board jumper settings Jumper Setting Description PWRD_EN The password reset feature is enabled (pins 2–4). BIOS local access is unlocked at the next AC power cycle.
  • Page 162: System Board Jumpers And Connectors

    System board jumpers and connectors Figure 73. System board jumpers and connectors Item Connector Description J_BP_SIG1 Backplane signal connector 1 J_PS_2 PSU 2 connector J_BP_SIG0 Backplane signal connector 0 J_BP0 Backplane power connector 0 J_SATA_CD Optical drive SATA connector J_SATA_TBU Tape backup unit SATA connector J_TBU Tape backup unit power connector...
  • Page 163 Item Connector Description J_USB USB connector J_VIDEO_REAR Video connector J_COM1 Serial connector J_IDRAC_RJ45 iDRAC8 connector J_CYC System identification connector CYC_ID System identification button J_TPM_MODULE Trusted Platform Module connector J_RISER_2AX Riser 3 connector J_RISER_1AX Riser 1 connector J_RISER_2BX Riser 2 connector J_RISER_1BX Riser 1 connector J_RISER_3AX...
  • Page 164: Disabling A Forgotten Password

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 165: Technical Specifications

    Technical specifications Processor Processor type One or two Intel Xeon processor E5-2600 v3 product family Power AC power supply unit (PSU) per power supply Wattage 495 W, 750 W, or 1100 W 1908 BTU/hr maximum (495 W PSU) Heat dissipation NOTE: Heat dissipation is calculated using 2891 BTU/hr maximum (750 W PSU) the power supply unit wattage rating.
  • Page 166 Expansion Bus Bus type PCI Express Generation 3 Expansion cards For a list of supported expansion cards, see Expansion card installation guidelines. Expansion slots using riser card: Riser 1 (Slot 1) One half-height, low-profile x8 link (Slot 2) One half-height, low-profile x8 link (Slot 3) One half-height, low-profile x8 link Riser 2 (Slot 4) One full-height, full-length x16 link...
  • Page 167 Drives SAS hard drives in hard drive slots 0 through 7. Sixteen–hard drive systems Up to sixteen 2.5 inch, internal, hot- swappable SAS, SATA, SAS/SATA SSD, or Nearline SAS hard drives in hard drive slots 0 through 15. Optical drive One optional SATA DVD-ROM drive or DVD+/-RW drive.
  • Page 168 18.9 kg (41.67 lb) (3.5-inch hard drive systems) • 20.8 kg (45.86 lb) (2.5-inch hard drive systems) Environmental specifications NOTE: For additional information about environmental measurements for specific system configurations, see Dell.com/environmental_datasheets. Temperature Storage –40°C to 65°C (–40°F to 149°F) Continuous operation (for altitude less than 950 10°C to 35°C (50°F to 95°F) with no direct...
  • Page 169 Environmental specifications Storage Six consecutively executed shock pulses in the positive and negative x, y, and z axes (one pulse on each side of the system) of 71 G for up to 2 Maximum altitude 3048 m (10,000 ft). Operating Storage 12,000 m (39,370 ft).
  • Page 170 Environmental specifications Silver coupon corrosion rate <200 Å/month as defined by AHSRAE TC9.9. Standard operating temperature Continuous operation (for altitude less than 950 10°C to 35°C (50°F to 95°F) with no direct m or 3117 ft) sunlight on the equipment. Ambient temperature is restricted to 30°C for 3.5- Temperature and processor restrictions inch hard drive chassis with:...
  • Page 171 • Tape Backup Unit (TBU) is not supported. • Redundant power supplies are required. • Non Dell qualified peripheral cards and/or peripheral cards greater than 25 W are not supported. • PCIe SSD and GPU is not supported.
  • Page 172: Getting Help

    Scan the QRL to get immediate access to your system information using your smart phone or tablet. Documentation feedback Click on the Feedback link in any of the Dell documentation pages, fill out the form, and click Submit to send your feedback. Quick Resource Locator Use the Quick Resource Locator (QRL) to get immediate access to system information and how-to videos.
  • Page 173 Quick Resource (QR) code located on your Dell PowerEdge system. To try out the QR code, scan the following image.

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