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Dell PowerEdge R730xd Owner's Manual

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Dell PowerEdge R730xd
Owner's Manual
Regulatory Model: E31S Series
Regulatory Type: E31S001

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Summary of Contents for Dell PowerEdge R730xd

  • Page 1 Dell PowerEdge R730xd Owner's Manual Regulatory Model: E31S Series Regulatory Type: E31S001...
  • Page 2 © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

  • Page 3: Table Of Contents

    Contents 1 Dell PowerEdge R730xd system overview............9 ............9 Supported configurations for the PowerEdge R730xd system ............................11 Front panel .................... 11 24 x 2.5-inch hard drive/SSD chassis ......................... 13 12 x 3.5-inch hard drive ................15 8 x 3.5-inch hard drive and 18 x 1.8-inch SSD ............................17...
  • Page 4 ........................45 System Setup details ..........................45 System BIOS ........................69 iDRAC Settings utility ..........................70 Device Settings ........................70 Dell Lifecycle Controller ....................70 Embedded system management ............................71 Boot Manager ........................71 Viewing Boot Manager ......................71 Boot Manager main menu ..............................
  • Page 5 ....................... 84 Removing the hard drive tray ......................85 Installing the hard drive tray ............... 86 Removing a hard drive blank from a hard drive carrier ..............87 Installing a hard drive blank into a hard drive carrier .............. 88 Removing a hard drive carrier from the hard drive tray ..............90 Installing a hard drive carrier into the hard drive tray ................91...
  • Page 6 .............133 Installing an expansion card into the expansion card riser 1 ......................135 Removing the riser 1 blank ......................136 Installing the riser 1 blank ....................137 Removing expansion card risers ....................142 Installing expansion card risers ....................145 Internal dual SD module (optional) ....................
  • Page 7 ..............217 When to use the Embedded System Diagnostics ..........217 Running the Embedded System Diagnostics from Boot Manager .....217 Running the Embedded System Diagnostics from the Dell Lifecycle Controller ......................218 System diagnostic controls 8 Jumpers and connectors................219 ......................219 System board jumper settings ...................220...
  • Page 8 System messages ........................236 Warning messages ........................237 Diagnostic messages ..........................237 Alert messages 10 Getting help....................238 ..........................238 Contacting Dell .........................238 Documentation feedback .................. 238 Accessing system information by using QRL ........239 Quick Resource Locator for PowerEdge R730 and R730xd systems...

  • Page 9: Dell Poweredge R730Xd System Overview

    Dell PowerEdge R730xd system overview The Dell PowerEdge R730xd systems are 2U rack servers that support up to two Intel Xeon E5-2600 v3 or Xeon E5-2600 v4 processors, up to 24 DIMMs, and 28 hard drives or solid state drives (SSDs).
  • Page 10 Figure 1. Supported configurations for the PowerEdge R730xd system...

  • Page 11: Front Panel

    Power button NMI button Information tag Hard drives USB management port/iDRAC Direct Video connector Quick Sync Table 1. Front panel of the 24 x 2.5-inch hard drive/SSD PowerEdge R730xd chassis Item Indicator, Button, or Icon Description Connector System identification Enables you to locate a particular system within a button rack.
  • Page 12 USB management port/ Enables you to connect USB devices to the system iDRAC Direct or provides access to the iDRAC Direct features. For more information, see the Integrated Dell Remote Access Controller User’s Guide at Dell.com/idracmanuals. Video connector Enables you to connect a display to the system.

  • Page 13: 12 X 3.5-Inch Hard Drive

    Power button NMI button Information tag Hard drives USB management port/iDRAC Direct Video connector Quick Sync Table 2. Front panel of the 12 x 3.5-inch hard drive PowerEdge R730xd chassis Item Indicator, Button, or Icon Description Connector System identification Enables you to locate a particular system within a button rack.
  • Page 14 USB management port/ Enables you to connect USB devices to the system iDRAC Direct or provides access to the iDRAC Direct features. For more information, see the Integrated Dell Remote Access Controller User’s Guide at Dell.com/idracmanuals. Video connector Enables you to connect a display to the system.

  • Page 15: X 3.5-Inch Hard Drive And 18 X 1.8-Inch Ssd

    NMI button Information tag Hard drives USB management port/iDRAC Direct Video connector Quick Sync Table 3. Front panel of the 8 x 3.5-inch hard drive and 18 x 1.8-inch SSD chassis PowerEdge R730xd chassis Item Indicator, Button, or Icon Description Connector...
  • Page 16 USB management port/ Enables you to connect USB devices to the system iDRAC Direct or provides access to the iDRAC Direct features. For more information, see the Integrated Dell Remote Access Controller User’s Guide at Dell.com/idracmanuals. Video connector Enables you to connect a display to the system.

  • Page 17: Back Panel

    Back panel Figure 5. Back panel features System identification button System identification connector iDRAC8 Enterprise port Half-height PCIe expansion card slot Serial connector Video connector USB port Full-height PCIe expansion card slot Ethernet connector Power supply unit 1 Power supply unit 2 vFlash media card slot Hard drive Table 4.

  • Page 18: Diagnostic Indicators

    Item Indicator, button, or Icon Description connector iDRAC8 Enterprise port Dedicated management port. Half-height PCIe Enables you to connect up to three half-height PCI expansion card slot (3) Express expansion cards. Serial connector Enables you to connect a serial device to the system.
  • Page 19 Check the System Event Log or system messages for the specific issue. For more • When the system is turned on. information about error messages, see the Dell Event and Error Messages Reference • When the system is in standby. Guide at Dell.com/openmanagemanuals > •...

  • Page 20: Hard Drive Indicator Codes

    Icon Description Condition Corrective action PCIe indicator The indicator flashes amber Restart the system. Update any required if a PCIe card experiences drivers for the PCIe card. Reinstall the card. an error. If the problem persists, see the Getting help section.

  • Page 21: Usata Ssd Indicator Codes

    Drive-status indicator pattern (RAID only) Condition Flashes green slowly Drive rebuilding Steady green Drive online Flashes green for three seconds, amber for Rebuild stopped three seconds, and turns off after six seconds uSATA SSD indicator codes Figure 7. uSATA SSD indicators uSATA SSD activity indicator uSATA SSD status indicator uSATA SSD...

  • Page 22: Nic Indicator Codes

    NIC indicator codes Figure 8. NIC indicators link indicator activity indicator Table 8. NIC indicators Convention Status Condition Link and activity indicators are off The NIC is not connected to the network. Link indicator is green The NIC is connected to a valid network at its maximum port speed (1 Gbps or 10 Gbps).
  • Page 23 CAUTION: For AC PSUs, use only PSUs with the Extended Power Performance (EPP) label on the back. NOTE: Mixing PSUs from previous generations of Dell PowerEdge servers can result in a PSU mismatch condition or failure to turn the system on.
  • Page 24 Convention Power indicator Condition pattern CAUTION: When correcting a PSU mismatch, replace only the PSU with the flashing indicator. Swapping the PSU to make a matched pair can result in an error condition and unexpected system shutdown. To change from a high output configuration to a low output configuration or vice versa, you must power down the system.

  • Page 25: Idrac Direct Led Indicator Codes

    Table 10. DC PSU status indicators Convention Power indicator Condition pattern Green A valid power source is connected to the PSU and that the PSU is operational. Flashing green When hot-adding a PSU, the PSU indicator flashes green. This indicates that there is a PSU mismatch with respect to efficiency, feature set, health status, and supported voltage.
  • Page 26 Figure 11. iDRAC Direct LED indicator iDRAC Direct status indicator The iDRAC Direct LED indicator table describes iDRAC Direct activity when configuring iDRAC Direct by using the management port (USB XML Import). Table 11. iDRAC Direct LED indicators Convention iDRAC Direct Condition LED indicator pattern...

  • Page 27: Quick Sync Indicator Codes

    Quick Sync indicator codes Figure 12. Quick Sync Quick Sync Status Indicator Quick Sync Activation Button Table 13. Quick Sync indicator codes Quick Sync Condition indicator pattern Slow blink Quick Sync is waiting to be configured from iDRAC. Solid Quick Sync is ready to transfer. Blinks three times Quick Sync feature is disabled from iDRAC.
  • Page 28 Alternatively, the information may be on a sticker on the chassis of the system. This information is used by Dell to route support calls to the appropriate personnel.

  • Page 29: Documentation Resources

    For information about iDRAC features, Dell.com/idracmanuals system configuring and logging in to iDRAC, and managing your system remotely, see the Integrated Dell Remote Access Controller User's Guide. For information about installing the Dell.com/operatingsystemmanuals operating system, see the operating system documentation.
  • Page 30 OpenManage Essentials, see the Dell OpenManage Essentials User’s Guide. For information about installing and Dell.com/DSET using Dell System E-Support Tool (DSET), see the Dell System E-Support Tool (DSET) User's Guide. For information about installing and Dell.com/asmdocs using Active System Manager (ASM), see the Active System Manager User’s...
  • Page 31 Understanding event For information about checking the Dell.com/openmanagemanuals > and error messages event and error messages generated OpenManage software by the system firmware and agents that monitor system components, see the Dell Event and Error Messages Reference Guide.

  • Page 32: Technical Specifications

    The technical and environmental specifications of your system are outlined in this section. Chassis dimensions This section describes the physical dimensions of the system. Figure 13. Chassis dimensions of the PowerEdge R730xd system Table 15. Dimensions of the Dell PowerEdge R730xd system Za (with...

  • Page 33: Chassis Weight

    33.2 kg (73.19 lb) (3.5 inch with 1.8-inch hard drive systems) Processor specifications The PowerEdge R730xd system supports up to two Intel Xeon E5-2600 v3 or Intel Xeon E5-2600 v4 product family processors. PSU specifications The PowerEdge R730xd system supports up to two AC or DC redundant power supply units (PSUs).

  • Page 34: Expansion Bus Specifications

    Expansion bus specifications The PowerEdge R730xd system supports PCI express (PCIe) generation 3 expansion cards, which need to be installed on the system board using expansion card risers. This system supports three types of expansion card risers. The following table provides the expansion card riser specifications: Table 18.

  • Page 35: Ports And Connectors Specifications

    Two 1 Gbps and two 10 Gbps • Four 10 Gbps Serial connector The serial connector connects a serial device to the system. The PowerEdge R730xd system supports one serial connector on the back panel, which is a 9-pin connector, Data Terminal Equipment (DTE), 16550- compliant.

  • Page 36: Vga Ports

    R730xd system supports two 15-pin VGA ports on the front and back panels. Internal Dual SD Module The PowerEdge R730xd system supports two optional flash memory card slots with an internal dual SD module. NOTE: One card slot is dedicated for redundancy.

  • Page 37: Particulate And Gaseous Contamination Specifications

    Table 24. Relative humidity specifications Relative humidity Specifications Storage 5% to 95% RH with 33°C (91°F) maximum dew point. Atmosphere must be non-condensing at all times. Operating 10% to 80% relative humidity with 29°C (84.2°F) maximum dew point. Table 25. Maximum vibration specifications Maximum vibration Specifications Operating...

  • Page 38: Standard Operating Temperature

    environmental conditions. Re-mediation of environmental conditions is the responsibility of the customer. Table 29. Particulate contamination specifications Particulate contamination Specifications Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95% upper confidence limit. NOTE: This condition applies to data center environments only.

  • Page 39: Expanded Operating Temperature

    160 W or higher wattage processor is not supported. • Redundant power supply units are required. • Non-Dell qualified peripheral cards and/or peripheral cards greater than 25 W are not supported. • The 3.5-inch hard drive chassis supports a maximum of 120 W processor. •...

  • Page 40: Initial System Setup And Configuration

    Turn on the attached peripherals. iDRAC configuration The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more productive and improve the overall availability of Dell systems. iDRAC alerts administrators to system issues, helps them perform remote system management, and reduces the need for physical access to the system.

  • Page 41: Options To Install The Operating System

    Smart Card. NOTE: You must have iDRAC credentials to log in to iDRAC. For more information about logging in to iDRAC and iDRAC licenses, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals. Options to install the operating system...

  • Page 42: Manage Your System

    Remote Access iDRAC with Dell Lifecycle Controller allows administrators to deploy, update, Controller with monitor, and manage Dell servers from any location without the use of agents in a Dell Lifecycle one-to-one or one-to-many method. This out-of-band management allows the...

  • Page 43: Management Software

    Server Description Management Software with Dell Lifecycle Controller on a Dell PowerEdge server, regardless of the operating system that may or may not be running. For information about Remote Enterprise Systems Management documents, see Dell.com/idracmanuals. Partner Programs For information about OpenManage Connections Enterprise Systems Management Enterprise Systems documents, see Dell.com/omconnectionsenterprisesystemsmanagement.

  • Page 44: Pre-Operating System Management Applications

    Options to manage the pre-operating system applications Your system has the following options to manage the pre-operating system applications: • System Setup • Boot Manager • Dell Lifecycle Controller • Preboot Execution Environment (PXE) Related Links System Setup Boot Manager Dell Lifecycle Controller PXE boot...

  • Page 45: Viewing System Setup

    UEFI (Unified Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at Dell.com/idracmanuals. Device Settings Enables you to configure device settings.
  • Page 46 iDRAC Settings utility Device Settings Secure Boot Custom Policy Settings Viewing System BIOS Viewing System BIOS To view the System BIOS screen, perform the following steps: Turn on, or restart your system. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again.
  • Page 47 Viewing System BIOS Boot Settings You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI. It also enables you to specify the boot order. Related Links Boot Settings details System BIOS Viewing Boot Settings Choosing the system boot mode Changing the boot order Viewing Boot Settings...
  • Page 48 NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information about supported operating systems, go to Dell.com/ossupport. Related Links Boot Settings...
  • Page 49 Changing the boot order You may have to change the boot order if you want to boot from a USB key or an optical drive. The following instructions may vary if you have selected BIOS for Boot Mode. On the System Setup Main Menu screen, click System BIOS → Boot Settings. Click Boot Option Settings →...
  • Page 50 Network Settings screen details The Network Settings screen details are explained as follows: Option Description PXE Device n (n = Enables or disables the device. When enabled, a UEFI boot option is created for the 1 to 4) device. PXE Device n Enables you to control the configuration of the PXE device.
  • Page 51 System Security You can use the System Security screen to perform specific functions such as setting the system password, setup password and disabling the power button. Related Links System Security Settings details Operating with a setup password enabled System BIOS Viewing System Security Creating a system and setup password Secure Boot Custom Policy Settings...
  • Page 52 Option Description TPM Information Changes the operational state of the TPM. This option is set to No Change by default. TPM Status Specifies the TPM status. TPM Command CAUTION: Clearing the TPM results in the loss of all keys in the TPM. The loss of TPM keys may affect booting to the operating system.
  • Page 53 Viewing Secure Boot Custom Policy Settings To view the Secure Boot Custom Policy Settings screen, perform the following steps: Turn on, or restart your system. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again.
  • Page 54 A message prompts you to reenter the setup password. Reenter the setup password, and click OK. Press Esc to return to the System BIOS screen. Press Esc again. A message prompts you to save the changes. NOTE: Password protection does not take effect until the system reboots. Related Links System Security Using your system password to secure your system...
  • Page 55 Operating with a setup password enabled If Setup Password is set to Enabled, type the correct setup password before modifying the system setup options. If you do not type the correct password in three attempts, the system displays the following message: Invalid Password! Number of unsuccessful password attempts: <x>...
  • Page 56 Option Description System BIOS Specifies the BIOS version installed on the system. Version System Specifies the current version of the Management Engine firmware. Management Engine Version System Service Specifies the system Service Tag. System Specifies the name of the system manufacturer. Manufacturer System Specifies the contact information of the system manufacturer.
  • Page 57 Operating Mode Advanced ECC Mode, Mirror Mode, Spare Mode, Spare with Advanced ECC Mode, Dell Fault Resilient Mode and Dell NUMA Fault Resilient Mode. This option is set to Optimizer Mode by default. NOTE: The Memory Operating Mode option can have different default and available options based on the memory configuration of your system.
  • Page 58 Viewing Processor Settings To view the Processor Settings screen, perform the following steps: Turn on, or restart your system. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again.
  • Page 59 NOTE: This option is only available on certain stock keeping units (SKUs) of the processors. X2Apic Mode Enables or disables the X2Apic mode. Dell Controlled Controls the turbo engagement. Enable this option only when System Profile is set Turbo to Performance.
  • Page 60 SATA Settings details System BIOS Viewing SATA Settings Viewing SATA Settings To view the SATA Settings screen, perform the following steps: Turn on, or restart your system. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again.
  • Page 61 Option Description Option Description Drive Type Specifies the type of drive attached to the SATA port. Capacity Specifies the total capacity of the hard drive. This field is undefined for removable media devices such as optical drives. Port C Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support.
  • Page 62 Option Description Port F Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support. For AHCI or RAID mode, BIOS support is always enabled. Option Description Model...
  • Page 63 Option Description Option Description Capacity Specifies the total capacity of the hard drive. This field is undefined for removable media devices such as optical drives. Port J Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support.
  • Page 64 Option Description USB 3.0 Setting Enables or disables the USB 3.0 support. Enable this option only if your operating system supports USB 3.0. If you disable this option, devices operate at USB 2.0 speed. USB 3.0 is enabled by default. User Accessible Enables or disables the USB ports.
  • Page 65 Option Description operating system or causes delays in system startup. If the slot is disabled, both the Option ROM and UEFI drivers are disabled. Related Links Integrated Devices Viewing Integrated Devices Serial Communication You can use the Serial Communication screen to view the properties of the serial communication port. Related Links Serial Communication details System BIOS...
  • Page 66 Option Description External Serial Enables you to associate the External Serial Connector to Serial Device 1, Serial Connector Device 2, or the Remote Access Device by using this option. NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL). To use console redirection by SOL, configure the same port address for console redirection and the serial device.
  • Page 67 Custom, the BIOS automatically sets the rest of the options. You can only change the rest of the options if the mode is set to Custom. This option is set to Performance Per Watt Optimized (DAPC) by default. DAPC is Dell Active Power Controller.
  • Page 68 Option Description Monitor/Mwait Enables the Monitor/Mwait instructions in the processor. This option is set to Enabled for all system profiles, except Custom by default. NOTE: This option can be disabled only if the C States option in the Custom mode is set to disabled. NOTE: When C States is set to Enabled in the Custom mode, changing the Monitor/Mwait setting does not impact the system power or performance.

  • Page 69: Idrac Settings Utility

    NOTE: Accessing some of the features on the iDRAC settings utility needs the iDRAC Enterprise License upgrade. For more information about using iDRAC, see Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals. Related Links...

  • Page 70: Device Settings

    The Dell Lifecycle Controller can be started during the boot sequence and can function independently of the operating system. NOTE: Certain platform configurations may not support the full set of features provided by the Dell Lifecycle Controller. For more information about setting up the Dell Lifecycle Controller, configuring hardware and firmware, and deploying the operating system, see the Dell Lifecycle Controller documentation at Dell.com/...

  • Page 71: Boot Manager

    Launch System Enables you to access System Setup. Setup Launch Lifecycle Exits the Boot Manager and invokes the Dell Lifecycle Controller program. Controller System Utilities Enables you to launch System Utilities menu such as System Diagnostics and UEFI shell.

  • Page 72: Pxe Boot

    • Reboot System Related Links Boot Manager System Utilities System Utilities contains the following utilities that can be launched: • Launch Diagnostics • BIOS Update File Explorer • Reboot System Related Links Boot Manager PXE boot The Preboot Execution Environment (PXE) is an industry standard client or interface that allows networked computers that are not yet loaded with an operating system to be configured and booted remotely by an administrator.

  • Page 73: Installing And Removing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 74: After Working Inside Your System

    Install the system cover. If applicable, install the system into the rack. For more information, see the Rack Installation placemat at Dell.com/poweredgemanuals. If removed, install the optional front bezel. Reconnect the peripherals and connect the system to the electrical outlet.
  • Page 75 NOTE: The bezel key is attached to the back of the bezel. Unlock the bezel by using the key. Slide the release latch up and pull the left end of the bezel. Unhook the right end, and remove the bezel. Figure 14.

  • Page 76: Installing The Optional Front Bezel

    Figure 15. Removing the optional Quick Sync front bezel release latch bezel lock Quick Sync bezel Installing the optional front bezel Prerequisites Follow the safety guidelines listed in the Safety instructions section. Steps Locate and remove the bezel key. NOTE: The bezel key is attached to the back of the bezel. Hook the right end of the bezel onto the chassis.
  • Page 77 Figure 16. Installing the optional front bezel bezel lock front bezel Figure 17. Installing the Quick Sync bezel bezel lock Quick Sync bezel...

  • Page 78: System Cover

    System cover The system cover protects the components inside the system and helps in maintaining air flow inside the system. Removing the system cover actuates the intrusion switch which aids in maintaining system security. Removing the system cover Prerequisites Follow the safety guidelines listed in the Safety instructions section. Turn off the system, including any attached peripherals.

  • Page 79: Installing The System Cover

    Figure 18. Removing the system cover system cover latch latch release lock Next steps Install the system cover. Related Links Safety instructions Removing the optional front bezel Installing the system cover Installing the system cover Prerequisites Follow the safety guidelines listed in the Safety instructions section. Ensure that all internal cables are connected and placed out of the way and no tools or extra parts are left inside the system.
  • Page 80 The system cover slides forward and the tabs on the system cover engage with the slots on the chassis. The system cover latch locks into place when the system cover engages with the slots on the chassis. Rotate the latch release lock clockwise to the locked position. Figure 19.

  • Page 81: Inside The System

    Inside the system Figure 20. Inside the system cooling fan in the cooling fan assembly (6) processor (2) DIMMs (24) internal USB port hard drive backplane (back) vFlash media slot hard drive (2) (back) power supply unit (2) expansion card riser 3 network daughter card expansion card riser 2 expansion card riser 1...

  • Page 82: Cooling Shroud

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 83: Installing The Cooling Shroud

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 84: Hard Drive Tray Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 85: Installing The Hard Drive Tray

    Figure 23. Removing the hard drive tray hard drive tray handle (2) hard drive (4) hard drive indicator SAS cable backplane signal cable backplane power cable guide pin on the chassis (4) Next steps Install the hard drive tray. See the Installing the hard drive tray section. Follow the procedure listed in the After working inside your system section.

  • Page 86: Removing A Hard Drive Blank From A Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 87: Installing A Hard Drive Blank Into A Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 88: Removing A Hard Drive Carrier From The Hard Drive Tray

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 89 If the hard drive is online, the green activity/fault indicator flashes as the drive is turned off. When the hard drive indicators are off, the hard drive is ready for removal. CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation.

  • Page 90: Installing A Hard Drive Carrier Into The Hard Drive Tray

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 91: Removing A Hard Drive From A Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 92: Installing A Hard Drive Into A Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 93: Removing The Hard Drive Backplane From The Hard Drive Tray

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 94: Installing The Hard Drive Backplane In The Hard Drive Tray

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 95: Cooling Fans

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 96: Installing A Cooling Fan

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 97: Cooling Fan Assembly

    NOTE: The procedure for installing each fan is identical. Steps Align the connector at the base of the cooling fan with the connector on the system board. Slide the cooling fan into the securing slot until the tab locks into place. Figure 33.

  • Page 98: Removing The Cooling Fan Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 99: Installing The Cooling Fan Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 100: System Memory

    Figure 35. Installing the cooling fan assembly cooling fan assembly cooling fan (6) release lever (2) guide pin on the system board (2) cooling fan connector (6) guide pin on the chassis (6) Next steps Follow the procedure listed in the After working inside your system section. Related Links Safety instructions Before working inside your system...
  • Page 101 • System profile selected (for example, Performance Optimized, Custom, or Dense Configuration Optimized) • Maximum supported DIMM frequency of the processors Your system contains 24 memory sockets split into two sets of 12 sockets, one set per processor. Each 12-socket set is organized into four channels. In each channel, the release tabs of the first socket are marked white, the second socket black, and the third socket green.

  • Page 102: General Memory Module Installation Guidelines

    Table 35. Memory channels Process Channel 0 Channel 1 Channel 2 Channel 3 Process Slots A1, A5, and A9 Slots A2, A6, and A10 Slots A3, A7, and A11 Slots A4, A8, and A12 or 1 Process Slots B1, B5, and B9 Slots B2, B6, and B10 Slots B3, B7, and B11 Slots B4, B8, and B12...

  • Page 103: Mode-Specific Guidelines

    • In a dual-processor configuration, the memory configuration for each processor should be identical. For example, if you populate socket A1 for processor 1, then populate socket B1 for processor 2, and so on. • Memory modules of different capacities can be mixed provided other memory population rules are followed (for example, 4 GB and 8 GB memory modules can be mixed).

  • Page 104: Sample Memory Configurations

    • Memory modules installed in memory module sockets with white release levers must be identical and the same rule applies for sockets with black and green release tabs. This ensures that identical memory modules are installed in matched pairs—for example, A1 with A2, A3 with A4, A5 with A6, and so on.
  • Page 105 System DIMM Number DIMM rank, organization, and DIMM slot population capacity size (in of DIMMs frequency (in GB) 2R, x8, 2133 MT/s 2R, x8, 2400 MT/s A1, A2, A3, A4, A5, A6, A7, A8 2R, x8, 2133 MT/s 1R, x8, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9, 2R, x4, 2400 MT/s 2R, x4, 2133 MT/s...
  • Page 106 System DIMM Number DIMM rank, organization, and DIMM slot population capacity size (in of DIMMs frequency (in GB) 1R, x8, 2400 MT/s A1, A2, A3, A4, A5, A6, B1, B2, B3, B4, B5, B6 1R, x8, 2133 MT/s 1R, x8, 2400 MT/s A1, A2, A3, A4, A5, A6, A7, A8, B1, B2, B3, B4, B5, B6, B7, B8 1R, x8, 2133 MT/s...

  • Page 107: Removing Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 108: Installing Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 109 Removing the cooling fan assembly. WARNING: The memory modules are hot to touch for some time after the system has been powered down. Allow the memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module.

  • Page 110: Processors And Heat Sinks

    The system should have already changed the value to reflect the installed memory. If the value is incorrect, one or more of the memory modules may not be installed properly. Ensure that the memory module is firmly seated in the memory module socket. Run the system memory test in system diagnostics.

  • Page 111: Removing A Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 112 If installed, remove the full-length PCIe card(s). Remove the cooling shroud. Remove the heat sink. If you are upgrading your system, download the latest system BIOS version from Dell.com/support and follow the instructions included in the compressed download file to install the update on your system.
  • Page 113 Figure 40. Processor shield close first socket release lever lock icon processor open first socket release lever unlock icon...
  • Page 114 Figure 41. Removing and installing a processor close first socket-release lever pin-1 indicator of processor processor slot (4) processor shield open first socket-release lever socket socket keys (4) Next steps Replace the processor(s). Install the heat sink. Reinstall the cooling shroud. Follow the procedure listed in the After working inside your system section.

  • Page 115: Installing A Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 116: Installing A Heat Sink

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 117 Follow the procedure listed in the Before working inside your system section. Remove the cooling shroud. Install the processor. Steps If you are using an existing heat sink, remove the thermal grease from the heat sink by using a clean lint-free cloth.

  • Page 118: Pcie Card Holder

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 119: Installing The Pcie Card Holder

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 120: Opening And Closing The Pcie Card Holder Latch

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 121: Cable Retention Bracket

    Figure 46. Opening the PCIe card holder latch PCIe card holder release tab PCIe card holder latch Figure 47. Closing the PCIe card holder latch PCIe card holder release tab PCIe card holder latch Next steps Follow the procedure listed in the After working inside your system section. Cable retention bracket Cable retention bracket provides support to the installed cables.
  • Page 122 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 123: Installing The Cable Retention Bracket

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 124: Integrated Storage Controller Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 125 Figure 50. Removing the integrated storage controller card integrated storage controller cable integrated storage controller card integrated storage controller card integrated storage controller card connector on the system board holder Next steps Install the expansion card riser 1. Install the cooling shroud. Follow the procedure listed in the After working inside your system section.

  • Page 126: Installing The Integrated Storage Controller Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 127 Figure 51. Installing the integrated storage controller card integrated storage controller cable integrated storage controller card integrated storage controller card integrated storage controller card connector on the system board holder Next steps Install the expansion card riser 1. Install the cooling shroud. Follow the procedure listed in the After working inside your system section.

  • Page 128: Expansion Cards And Expansion Card Riser

    Expansion cards and expansion card riser An expansion card in the computer is an add-on card that can be inserted into an expansion slot on the computer system board or riser card to add enhanced functionality to the system through the expansion bus.

  • Page 129: Removing An Expansion Card From Expansion Card Riser 2 Or 3

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 130: Installing An Expansion Card Into The Expansion Card Riser 2 Or 3

    Figure 52. Removing an expansion card from expansion card riser 2 or 3 expansion card expansion card latch expansion card riser power connector (for GPU cards) expansion card connector Next steps Install an expansion card into the expansion card riser. Follow the procedure listed in the After working inside your system section.
  • Page 131 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 132: Removing An Expansion Card From The Expansion Card Riser 1

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 133: Installing An Expansion Card Into The Expansion Card Riser 1

    Figure 54. Removing an expansion card from expansion card riser 1 tab A expansion card riser 1 cage expansion card connector tab B latch expansion card Next steps Install the expansion card. Install the expansion card riser. Follow the procedure listed in the After working inside your system section. Related Links Safety instructions Before working inside your system...
  • Page 134 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 135: Removing The Riser 1 Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 136: Installing The Riser 1 Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 137: Removing Expansion Card Risers

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 138 Figure 58. Removing the expansion card riser 1 expansion card riser 1 cage expansion card riser 1 riser guide-back (right) riser guide-back (left) expansion card riser 1 connector riser guide-front Figure 59. Identifying connectors on the expansion card riser 1 expansion card slot 1 expansion card slot 2...
  • Page 139 expansion card slot 3 Figure 60. Removing the expansion card riser 2 power connector (for GPU cards) expansion card riser 2 riser guide-back expansion card riser 2 connector riser guide-front...
  • Page 140 Figure 61. Identifying connectors on the expansion card riser 2 expansion card slot 4 expansion card slot 5 power connector (for GPU cards) Figure 62. Removing the expansion card riser 3 riser guide-front power connector (for GPU cards)
  • Page 141 expansion card riser 3 riser guide-back expansion card riser 3 connector Figure 63. Identifying connectors on the expansion card riser 3 (default) expansion card slot 6 expansion card slot 7 power connector (for GPU cards) Figure 64. Identifying connectors on the expansion card riser 3 (alternate) expansion card slot 6 power connector (for GPU cards) Next steps...

  • Page 142: Installing Expansion Card Risers

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 143 Figure 65. Installing the expansion card riser 1 expansion card riser 1 cage expansion card riser 1 riser guide-back (right) riser guide-back (left) expansion card riser 1 connector riser guide-front...
  • Page 144 Figure 66. Installing the expansion card riser 2 power connector (for GPU cards) expansion card riser 2 riser guide-back expansion card riser 2 connector riser guide-front...

  • Page 145: Internal Dual Sd Module (Optional)

    Figure 67. Installing the expansion card riser 3 riser guide-front power connector (for GPU cards) expansion card riser 3 riser guide-back expansion card riser 3 connector Next steps Install the expansion card(s) into the expansion card risers 2 or 3. Follow the procedure listed in the After working inside your system section.

  • Page 146: Removing An Internal Sd Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 147: Removing The Optional Internal Dual Sd Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 148 Figure 68. Removing the internal dual SD module (IDSDM) IDSDM pull tab LED status indicator (2) SD card (2) SD card slot 2 SD card slot 1 IDSDM connector The following table describes the IDSDM indicator codes: Table 42. IDSDM indicator codes Convention IDSDM indicator code Description...

  • Page 149: Installing The Optional Internal Dual Sd Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 150 Figure 69. Installing the optional internal dual SD module Internal Dual SD module LED status indicator (2) SD card (2) SD card slot 2 SD card slot 1 IDSDM connector Next steps Install the SD cards. NOTE: Re-install the SD cards into the same slots based on the labels you had marked on the cards during removal.

  • Page 151: Network Daughter Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 152 Figure 70. Removing the NDC captive screw socket (2) connector on the system board captive screw (2) touch point (2) network daughter card (NDC) back panel slot for Ethernet connectors Next steps Install the NDC. If removed, install the expansion card(s) on the expansion card riser 2. Follow the procedure listed in the After working inside your system section.

  • Page 153: Installing The Network Daughter Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 154 Figure 71. Installing the NDC captive screw socket (2) connector on the system board captive screw (2) touch point (2) network daughter card (NDC) back panel slot for Ethernet connectors Next steps If applicable, install the expansion card(s) in the expansion card riser 2. Follow the procedure listed in the After working inside your system section.

  • Page 155: Internal Usb Memory Key (Optional)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 156: System Battery

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 157 CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery. Place your finger between the securing tabs at the negative side of the battery connector and lift the battery out of the socket. Figure 74.

  • Page 158: Power Supply Units

    If the load on the active PSU falls below 20 percent, then the redundant PSU is switched to the sleep state. You can configure the hot spare feature by using the iDRAC settings. For more information about iDRAC settings, see the Integrated Dell Remote Access Controller User’s Guide available at Dell.com/ idracmanuals. Removing the power supply unit blank If you are installing a second power supply unit (PSU), remove the PSU blank in the bay by pulling the blank outward.

  • Page 159: Installing The Power Supply Unit Blank

    CAUTION: To ensure proper system cooling, the power supply blank must be installed in the second PSU bay in a non-redundant configuration. Remove the PSU blank only if you are installing a second PSU. Figure 76. Removing the PSU blank PSU blank PSU bay Installing the power supply unit blank...

  • Page 160: Removing An Ac Power Supply Unit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 161: Installing An Ac Power Supply Unit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 162: Wiring Instructions For A Dc Power Supply Unit

    DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow all safety instructions that came with the product.
  • Page 163 DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow all safety instructions that came with the product.
  • Page 164 DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow all safety instructions that came with the product.
  • Page 165 Figure 82. Assembling the DC Input Power Wires DC wire RTN DC power connector captive screw (2) rubber cap DC power socket DC wire –48 V Figure 83. Removing the DC Input Power Wires wire RTN DC power connector captive screw (2) rubber cap DC power socket wire –48 V...

  • Page 166: Removing A Dc Power Supply Unit

    DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow all safety instructions that came with the product.

  • Page 167: Installing A Dc Power Supply Unit

    DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow all safety instructions that came with the product.

  • Page 168: System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 169 Steps Disconnect all cables from the system board. CAUTION: Take care not to damage the system identification button while removing the system board from the chassis. CAUTION: Do not lift the system board by holding a memory module, processor, or other components.
  • Page 170 Figure 86. Removing the system board release pin system board system board holder Next steps Install the system board. Follow the procedure listed in the After working inside your system section. Related Links Safety instructions Before working inside your system Removing the cooling shroud Removing the cooling fan assembly...

  • Page 171: Installing The System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 172 Figure 87. Installing the system board release pin system board system board holder Next steps Install the Trusted Platform Module (TPM). For information about how to install the TPM, see the Installing the Trusted Platform Module section. For more information on the TPM, see the Trusted Platform Module section.
  • Page 173 Follow the procedure listed in the After working inside your system section. Import your new or existing iDRAC Enterprise license. For more information, see Integrated Dell Remote Access Controller User's Guide, at Dell.com/esmmanuals. Ensure that you: Use the Easy Restore feature to restore the Service Tag.

  • Page 174: Trusted Platform Module

    Service Tag. After the Service Tag is entered, it cannot be updated or changed. Click Ok. Import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/ idracmanuals. Restoring the Service Tag by using the Easy Restore feature The Easy Restore feature enables you to restore your system’s Service Tag, license, UEFI configuration,...

  • Page 175: Installing The Trusted Platform Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 176: Initializing The Tpm For Bitlocker Users

    For more information on these hard drives, see the 512e and 4Kn Disk Formats whitepaper and 4K Sector HDD FAQ document at Dell.com/poweredgemanuals. All hard drives are connected to the system board through the hard drive backplane. Hard drives are supplied in hot-swappable hard drive carriers that fit in the hard drive slots.

  • Page 177: Removing A 2.5-Inch Hard Drive Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 178: Removing A 2.5 Inch Hard Drive Blank (Rear)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 179: Installing A 2.5 Inch Hard Drive Blank (Rear)

    Figure 91. Removing and installing a 2.5 inch hard drive blank (rear) hard drive blank (rear) Related Links Safety instructions Installing a 2.5 inch hard drive blank (rear) Prerequisites Follow the safety guidelines listed in the Safety instructions section. Steps Insert the hard drive blank into the hard drive slot until it clicks into place.

  • Page 180: Removing A 3.5-Inch Hard Drive Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 181: Removing A Hot Swappable Hard Drive Or Ssd

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 182 Figure 95. Removing a hot swappable hard drive or SSD release button hard drive or SSD carrier hard drive or SSD carrier handle Figure 96. Removing a 1.8 inch hot-swappable uSATA SSD carrier release button SSD carrier SSD carrier handle Related Links Safety instructions Before working inside your system...

  • Page 183: Installing A Hot-Swap Hard Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 184: Removing A Hard Drive From A Hard Drive Carrier

    hard drive or SSD carrier handle Figure 98. Installing a 1.8 inch hot-swappable uSATA SSD carrier release button SSD carrier SSD carrier handle Related Links Removing a 3.5-inch hard drive blank Removing a 2.5-inch hard drive blank Installing a hard drive into a hard drive carrier Removing a hard drive from a hard drive carrier Prerequisites Keep the Phillips #1 screwdriver handy.

  • Page 185: Installing A Hard Drive Into A Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 186: Removing A 1.8-Inch Hard Drive Blank

    Figure 100. Installing a hard drive into a hard drive carrier screw (4) hard drive hard drive carrier Removing a 1.8-inch hard drive blank Prerequisites Follow the safety guidelines listed in the Safety instructions section. If installed, remove the front bezel. CAUTION: To maintain proper system cooling, all empty hard drive slots must have hard drive blanks installed.

  • Page 187: Installing A 1.8-Inch Hard Drive Blank

    Related Links Safety instructions Removing the optional front bezel Installing the optional front bezel Installing a 1.8-inch hard drive blank Prerequisites Follow the safety guidelines listed in the Safety instructions section. If installed, remove the front bezel. Steps Insert the hard drive blank into the hard drive slot until the release button clicks into place. Next steps If applicable, install the front bezel.

  • Page 188: Installing A 1.8-Inch Hard Drive Into A Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 189: Hard Drive Backplane

    Hard drive backplane Depending on your system configuration: Table 43. Supported hard drives supported options for PowerEdge R730xd systems System Model Supported hard drives options 2.5 inch (x24) SAS/SATA backplane or 2.5-inch (x24) SAS/SATA backplane, which...

  • Page 190: Removing The Hard Drive Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 191 Figure 105. Removing the 2.5 inch (x24) SAS/SATA backplane release tab (2) left ear control panel cable backplane power cable hard drive backplane expander backplane signal cable hard drive backplane assembly backplane power cable mini SAS cable connector (2) SAS cable (3) 10.
  • Page 192 Figure 106. Cabling diagram—2.5 Inch (x24) SAS/SATA backplane (option 1) hard drive backplane expander backplane signal connector 0 backplane signal connector 1 system board integrated storage controller card hard drive backplane...
  • Page 193 Figure 107. Cabling diagram—2.5 Inch (x24) SAS/SATA backplane (option 2) hard drive backplane expander hard drive backplane backplane signal connector 1 system board integrated storage controller card SAS A1 connector SAS B1 connector...
  • Page 194 Figure 108. Cabling diagram—2.5 Inch (x24) SAS/SATA backplane (option 3) hard drive backplane expander hard drive backplane system board backplane signal connector 0 backplane signal connector 1 SSD/PCIe SSD controller card integrated storage controller card...
  • Page 195 Figure 109. Removing the 3.5 inch (x12) SAS/SATA backplane release tab (2) SAS cable A2 SAS cable A1 left ear control panel cable backplane signal cable backplane power cable (2) SAS cable A0/B0 USB cable control panel cable 10. right ear control panel flex cable 11.
  • Page 196 Figure 110. Cabling diagram—3.5 inch (x12) SAS/SATA backplane (option 1) hard drive backplane system board backplane signal connector 0 backplane signal connector 1 integrated storage controller card...
  • Page 197 Figure 111. Cabling diagram—3.5 inch (x12) SAS/SATA backplane (option 2) hard drive backplane system board backplane signal connector 0 backplane signal connector 1 hard drive mid plane integrated storage controller card backplane signal connector 2...
  • Page 198 Figure 112. Removing the 1.8 Inch (x18) SAS/SATA backplane release pin left ear control panel cable SAS A2 cable backplane signal cable control panel cable backplane power cable USB cable mini SAS connector (2) SAS cable (2) 10. right ear control panel flex cable 11.
  • Page 199 Figure 113. Cabling diagram—1.8 Inch (x18) SAS/SATA backplane hard drive backplane expander system board backplane signal connector 0 backplane signal connector 1 integrated storage controller card hard drive backplane Next steps Install the hard drive backplane. Follow the procedure listed in the After working inside your system section. Related Links Safety instructions Before working inside your system...

  • Page 200: Installing The Hard Drive Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 201 Figure 114. Installing the 2.5 inch (x24) SAS/SATA backplane release tab (2) left ear control panel cable backplane power cable hard drive backplane expander backplane signal cable hard drive backplane assembly backplane power cable mini SAS cable connector (2) SAS cable (3) 10.
  • Page 202 Figure 115. Installing the 3.5 inch (x12) SAS/SATA backplane release tab (2) SAS cable A2 SAS cable A1 left ear control panel cable backplane signal cable backplane power cable (2) SAS cable A0/B0 USB cable control panel cable 10. right ear control panel flex cable 11.
  • Page 203 Figure 116. Installing the 1.8 Inch (x18) SAS/SATA backplane release pin left ear control panel cable SAS A2 cable backplane signal cable control panel cable backplane power cable USB cable mini SAS connector (2) SAS cable (2) 10. right ear control panel flex cable 11.

  • Page 204: Removing The Optional Hard Drive Backplane (Rear)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 205: Installing The Optional Hard Drive Backplane (Rear)

    Figure 117. Removing the optional 2.5 inch (x2) hard drive backplane SAS cable release pin hard drive connector (2) power cable backplane signal cable Related Links Safety instructions Before working inside your system Removing a hot swappable hard drive or SSD After working inside your system Installing the optional hard drive backplane (rear) Prerequisites...
  • Page 206 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 207: Sd Vflash Media Card (Optional)

    It provides persistent on-demand local storage and a custom deployment environment that enables automation of server configuration, scripts, and imaging. It emulates USB device(s). For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals. Replacing an optional SD vFlash media card Locate the SD vFlash media slot on the system.

  • Page 208: Removing The Vflash Media Unit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 209: Installing The Vflash Media Unit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 210: Control Panel Assembly

    Steps Slide the vFlash media unit in and align it with the v Flash media slot on the back of the chassis. Connect the cable to the vFlash media unit. Insert and tighten the screw securing the vFlash media unit to the chassis. Figure 122.
  • Page 211 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 212: Installing The Control Panel

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 213: Removing The I/O Panel

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 214 CAUTION: To prevent damage to the I/O cable, you must release the locking tab before removing or installing the I/O cable from the connector on the hard drive backplane. Steps Rotate the locking tab on the I/O cable connector clockwise 90 degrees to release the lock. For more information on the locking tab, see the Removing the hard drive backplane section.

  • Page 215: Installing The I/O Panel

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 216 Figure 126. Installing the I/O panel I/O panel cable hard drive backplane screw (3) I/O panel chassis Next steps Follow the procedure listed in the After working inside your system section. Related Links Safety instructions Before working inside your system After working inside your system...

  • Page 217: Using System Diagnostics

    Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

  • Page 218: System Diagnostic Controls

    Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded. For information about embedded system diagnostics, see the ePSA Diagnostics Guide (Notebooks, Desktops and Servers) available at Dell.com/support/home.

  • Page 219: Jumpers And Connectors

    Jumpers and connectors System board jumper settings For information on resetting the password jumper to disable a password, see the Disabling a forgotten password section. Table 44. System board jumper settings Jumper Setting Description PWRD_EN The password reset feature is enabled (pins 2–4). BIOS local access is unlocked at the next AC power cycle.

  • Page 220: System Board Jumpers And Connectors

    System board jumpers and connectors Figure 127. System board jumpers and connectors Table 45. System board connectors and jumpers Item Connector Description J_BP_SIG1 Backplane signal connector 1 J_PS_2 PSU 2 connector J_BP_SIG0 Backplane signal connector 0 J_BP0 Backplane power connector 0 J_SATA_CD Optical drive SATA connector J_SATA_TBU...
  • Page 221 Item Connector Description J_NDC Network daughter card connector J_USB USB port J_VIDEO_REAR Video connector J_COM1 Serial connector J_IDRAC_RJ45 iDRAC8 connector J_CYC System identification connector CYC_ID System identification button J_TPM_MODULE Trusted Platform Module connector J_RISER_2AX Riser 3 connector J_RISER_1AX Riser 1 connector J_RISER_2BX Riser 2 connector J_RISER_1BX...

  • Page 222: Disabling A Forgotten Password

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 223: Troubleshooting Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 224: Troubleshooting A Usb Device

    Getting help Troubleshooting a USB device Prerequisites NOTE: Follow steps 1 to 6 to troubleshoot a USB keyboard or mouse. For other USB devices, go to step 7. Steps Disconnect the keyboard and/or mouse cables from the system and reconnect them. If the problem persists, connect the keyboard and/or mouse to another USB port on the system.

  • Page 225: Troubleshooting Idrac Direct (Usb Xml Configuration)

    Verify that the USB storage device is configured correctly. For more information about configuring the USB storage device, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/ idracmanuals. In the iDRAC Settings Utility, ensure that USB Management Port Mode is configured as Automatic or iDRAC Direct Only.

  • Page 226: Troubleshooting A Serial I/O Device

    Troubleshooting a serial I/O device Steps Turn off the system and any peripheral devices connected to the serial port. Swap the serial interface cable with a known working cable, and turn on the system and the serial device. If the problem is resolved, replace the interface cable with a known working cable. Turn off the system and the serial device, and swap the serial device with a compatible device.

  • Page 227: Troubleshooting A Wet System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 228: Troubleshooting A Damaged System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 229: Troubleshooting Power Supply Units

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 230: Troubleshooting Cooling Problems

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 231: Troubleshooting System Memory

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 232: Troubleshooting An Internal Usb Key

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 233: Troubleshooting An Sd Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 234: Troubleshooting A Storage Controller

    If your system has a RAID controller and your hard drives are configured in a RAID array, perform the following steps: a. Restart the system and press F10 during system startup to run the Dell Lifecycle Controller, and then run the Hardware Configuration wizard to check the RAID configuration.

  • Page 235: Troubleshooting Expansion Cards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 236: Troubleshooting Processors

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 237: Diagnostic Messages

    data on the hard drive. Warning messages usually interrupt the task and require you to respond by typing y (yes) or n (no). NOTE: Warning messages are generated by either the application or the operating system. For more information, see the documentation that accompanied the operating system or application. Diagnostic messages The system diagnostic utilities may issue messages if you run diagnostic tests on your system.

  • Page 238: Getting Help

    Click Global Technical Support. b. The Technical Support page is displayed with details to call, chat, or e-mail the Dell Global Technical Support team. Documentation feedback You can rate the documentation or write your feedback on any of our Dell documentation pages and click Send Feedback to send your feedback.

  • Page 239: Quick Resource Locator For Poweredge R730 And R730Xd Systems

    Steps Go to Dell.com/QRL and navigate to your specific product or Use your smartphone or tablet to scan the model-specific Quick Resource (QR) code on your Dell PowerEdge system or in the Quick Resource Locator section. Quick Resource Locator for PowerEdge R730 and R730xd systems...

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