Dell U4021QW User Manual

Dell U4021QW User Manual

Ultrasharp 40 curved wuhd monitor
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Dell UltraSharp 40 Curved WUHD
Monitor-U4021QW
User's Guide
Model: U4021QW
Regulatory model: U4021QWt

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Table of Contents
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Summary of Contents for Dell U4021QW

  • Page 1 Dell UltraSharp 40 Curved WUHD Monitor-U4021QW User’s Guide Model: U4021QW Regulatory model: U4021QWt...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
  • Page 3: Table Of Contents

    Contents Safety instructions......5 About your monitor ......6 Package contents .
  • Page 4 FCC notices (U.S. only) and other regulatory information . . . 80 Contacting Dell ......80 EU product database for energy label and product information sheet .
  • Page 5: Safety Instructions

    Safety instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. • Place the monitor on a solid surface and handle it carefully. The screen is fragile and can be damaged if dropped or hit sharply.
  • Page 6: About Your Monitor

    About your monitor Package contents Your monitor ships with the components shown in the table below. If any component is missing, contact Dell. For more information, see Contact Dell. NOTE: Some components may be optional and may not ship with your monitor.
  • Page 7 4 (USB Type-C) Active Cable • Quick Setup Guide PremierColor U4021QW Color Calibration Factory Report Every Dell U4021QW is shipped incorporating pre-tuned Serial No. CN0Y7NWNWSL0004A464L Standard modes (sRGB and DCl-P3) with Color and Luminance. Uniformity is adjusted across the screen to...
  • Page 8: Product Features

    Product features The Dell UltraSharp U4021QW Curved monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD), and LED backlight. The monitor features include: • 100.859 cm (39.7 in.) active area display (Measured diagonally) 5120 x 2160 (21:9) resolution, plus full-screen support for lower resolutions.
  • Page 9: Identifying Parts And Controls

    Identifying parts and controls Front view Label Description Power LED indicator Solid white light indicates the monitor is turned on and functioning normally. Blinking white light indicates the monitor is in Standby Mode. About your monitor...
  • Page 10: Back View

    For more information, see Operating the Monitor. Mac address, Barcode, serial Refer to this label if you need to contact Dell number, and Service Tag label for technical support. The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information.
  • Page 11: Bottom View

    Bottom view 5 7 8 9 10 Label Description Security lock slot Secures monitor with security cable lock (sold separately). Power connector Connect the power cable. HDMI 1 port Connect your computer with the HDMI cable. HDMI 2 port Connect your computer with the HDMI cable. DisplayPort in Connect your computer with the DisplayPort cable.
  • Page 12: Monitor Specifications

    RJ-45 connector Connect Internet. You can surf Internet via RJ45 only after you have connected the USB cable (Type-A to Type-B or Type-C to Type-C) from the computer to the monitor. Super Speed Port with icon supports 5 V/ 3 A. USB 3.2 Gen2 Connect your USB-C device.
  • Page 13: Resolution Specifications

    120 mm Tilt -5° to 21° Swivel -30° to 30° Cable management Dell Display Manager (DDM) Easy Arrange Compatibility and other key features Security Security lock slot (cable lock sold separately) * At panel native only, under Custom Mode preset.
  • Page 14: Preset Display Modes

    Preset display modes Display mode Horizontal Vertical Pixel Sync polarity frequency frequency clock (Horizontal/ (kHz) (Hz) (MHz) Vertical) VESA, 720 x 400 31.50 70.00 28.30 VESA, 640 x 480 31.50 60.00 25.20 VESA, 640 x 480 37.50 75.00 31.50 VESA, 800 x 600 37.90 60.30 40.00...
  • Page 15: Electrical Specifications

    Electrical specifications Video input signals • Digital video signal for each differential line Per differential line at 100 ohm impedance • DP/HDMI/Thunderbolt™ 3 (90 W) signal input support Input voltage/ frequency/current 100-240 VAC / 50 or 60 Hz ± 3 Hz / 2.8 A (maximum) Inrush current 120 V: 42 A (Max.)
  • Page 16: Speaker Specifications

    Speaker Specifications Speaker rated power 2 x 9 W Frequency Response 100 Hz - 20 kHz Impedance 8 ohm Physical characteristics Connector type • DP connector • HDMI connector • Thunderbolt™ 3 (90 W) connector • Audio line-out • RJ45 connector • USB Type-C downstream connector x 1 (Port with icon supports 5 V/3 A) • Super speed USB Type-A 3.2 Gen2 downstream...
  • Page 17: Environmental Characteristics

    Width 334.5 mm (13.17 in.) Depth 248.0 mm (9.76 in.) Weight Weight with packaging 21.6 kg (47.62 lb) Weight with stand assembly 13.8 kg (30.42 lb) and cables Weight without stand assembly 9.5 kg (20.94 lb) (For wall mount or VESA mount considerations - no cables) Weight of stand assembly...
  • Page 18: Video - Bandwidth

    Video - Bandwidth Host Video Cable Resolution USB-C Gen1 Cable USB-C Thunderbolt 3 Active Cable (40G) 5120 x 2160 @ 30 Hz (Alt Mode DP1.2) Thunderbolt 4 Active Cable (40G) USB-C Gen2 Cable 5120 x 2160 @ 60 Hz USB-C Thunderbolt 3 Active Cable (40G) 5120 x 2160 @ 60 Hz...
  • Page 19: Pin Assignments

    Pin assignments DP port (in) Pin number 20-pin side of the connected signal cable ML3(n) ML3(p) ML2(n) ML2(p) ML1(n) ML1(p) ML0(n) ML0(p) CONFIG1 CONFIG2 AUX CH (p) AUX CH (n) Hot Plug Detect Return DP_PWR About your monitor...
  • Page 20 HDMI port Pin number 19-pin side of the connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCK-...
  • Page 21 Thunderbolt™ 3 (USB Type-C) port Signal Signal SSTXp1 SSRXp1 SSTXn1 SSRXn1 VBUS VBUS SBU2 SBU1 VBUS VBUS SSRXn2 SSTXn2 SSRXp2 SSTXp2 About your monitor...
  • Page 22 Universal Serial Bus (USB) This section gives you information about the USB ports available on your monitor. NOTE: Up to 2 A on USB downstream port (port with battery icon) with BC 1.2 compliance devices; up to 1.0 A on the other 2 USB downstream ports;...
  • Page 23 USB upstream port USB downstream port Pin number Signal name Pin number Signal name VBUS VBUS StdB_SSTX- StdA_SSRX- StdB_SSTX+ StdA_SSRX+ GND_DRAIN GND_DRAIN StdB_SSRX- StdA_SSTX- StdB_SSRX+ StdA_SSTX+ Shell Shield Shell Shield About your monitor...
  • Page 24 GREEN Driver installation Install the Realtek USB GBE Ethernet Controller Driver available for your system. This is available for download at www.dell.com/support under the “Driver and download” section. Network (RJ45) data rate via USB-C max speed is 1000 Mbps. NOTE: This LAN port is 1000Base-T IEEE 802.3az compliant, supporting...
  • Page 25: Plug-And-Play

    During the LCD monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on LCD Monitor Pixel Policy, see Dell support site at: www.dell.com/pixelguidelines. About your monitor...
  • Page 26: Ergonomics

    Ergonomics CAUTION: Improper or prolonged usage of keyboard may result in injury. CAUTION: Viewing the monitor screen for extended periods of time may result in eye strain. For comfort and efficiency, observe the following guidelines when setting up and using your computer workstation: • Position your computer so that the monitor and keyboard are directly in front of you as you work.
  • Page 27 • Keep the area under your desk clear of obstructions and cables or power cords that may interfere with comfortable seating or present a potential trip hazard. monitor screen at or below eye level monitor and keyboard positioned directly in front of the user wrists relaxed and at...
  • Page 28: Handling And Moving Your Display

    Handling and moving your display To ensure the monitor is handled safely when lifting or moving it, follow the guidelines mentioned below: • Before moving or lifting the monitor, turn off your computer and the monitor. • Disconnect all cables from the monitor. • Place the monitor in the original box with the original packing materials.
  • Page 29: Maintenance Guidelines

    • When lifting or moving the monitor, do not turn the monitor upside down while holding the stand base or stand riser. This may result in accidental damage to the monitor or cause personal injury. Maintenance guidelines Cleaning your monitor WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet.
  • Page 30: Setting Up The Monitor

    Setting up the monitor Connecting the stand NOTE: The stand riser and stand base are detached when the monitor is shipped from the factory. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand.
  • Page 31 4. Open the protective cover on the monitor to access the VESA slot on the monitor. 5. Slide the tabs on the stand riser into the slots on the display back cover and lower the stand assembly to snap it into place. Setting up the monitor...
  • Page 32 6. Hold the stand riser and lift the monitor carefully, then place it on a flat surface. NOTE: Hold the stand riser firmly when lifting the monitor to avoid any accidental damage. 7. Tear the paper cushion from the monitor. Setting up the monitor...
  • Page 33: Using The Tilt, Swivel, And Vertical Extension

    Using the tilt, swivel, and vertical extension NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand.
  • Page 34: Connecting Your Monitor

    4. Select the correct input source from the OSD Menu on your monitor and then turn on your computer. NOTE: U4021QW default setting is DisplayPort 1.4. A DisplayPort 1.1 Graphic card may not display normally. Please refer to “product specific problems –...
  • Page 35 Switch to lower / higher primary resolution 1. Press the joystick button to launch the OSD main menu. 2. Move the joystick to select input source. UltraSharp 40 Monitor Brightness/Contrast Thunderbolt (90W) Input Source Color Display HDMI 1 HDMI 2 PIP/PBP Auto Select Auto Select for Thunderbolt...
  • Page 36 Connecting the DP cable Connecting the USB cable Connecting the Thunderbolt™ 4 (USB Type-C) active cable Thunderbolt (90 W) Thunderbolt™ 3 USB Type-C Setting up the monitor...
  • Page 37 Supports USB Power Delivery (PD), with profiles up to 90 W. NOTE: Regardless of the power requirement/actual power consumption of your laptop, or the remaining power runtime in your battery, the Dell U4021QW monitor is designed to supply power delivery of up to 90 W to your laptop.
  • Page 38: Organizing Your Cables

    Organizing your cables After attaching all necessary cables to your monitor and computer, (see Connecting Your Monitor for cable attachment) organize all cables as shown above. Securing your monitor using Kensington lock (optional) The security lock slot is located at the bottom of the monitor. (See Security lock slot) For more information on using the Kensington lock (purchased separately), see the...
  • Page 39: Removing The Monitor Stand

    Removing the monitor stand CAUTION: To prevent scratches on the LCD screen when removing the stand, ensure that the monitor is placed on a soft, clean surface. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand.
  • Page 40: Wall Mounting (Optional)

    Wall mounting (Optional) NOTE: Use M4 x 10 mm screws to connect the monitor to the wall- mounting kit. Refer to the instructions that come with the VESA-compatible wall mounting kit. 1. Place the monitor on a soft cloth or cushion on a stable flat table. 2.
  • Page 41: Operating The Monitor

    Operating the monitor Power on the monitor Press the button to turn on the monitor. Using the joystick control Use the joystick control on the rear of the monitor to make OSD adjustments. 1. Press the joystick button to launch the OSD main menu. 2.
  • Page 42 Use the joystick control on the rear of the monitor to adjust the display settings. As you use the button to adjust the settings, an OSD shows the numeric values of each feature as they change. Preset Modes Options Description Use this Menu button to launch the on-screen display (OSD) and select the OSD menu.
  • Page 43: Using The Osd Lock Function

    Using the OSD lock function You can lock the front-panel control buttons to prevent access to the OSD menu and/ or power button. Use the Lock menu to lock the button(s). 1. Select one of the following options. UltraSharp 40 Monitor Brightness/Contrast Input Source Color...
  • Page 44 Use the Joystick to lock the button(s). Press the left directional navigation of Joystick for four seconds, a menu appears on the screen. Select Option: Select one of the following options: Options Description Select this option to lock OSD menu function. Menu Button lock Use this option to lock power button.
  • Page 45 To unlock the button(s). Press the left directional navigation of Joystick for four seconds until a menu appears on the screen. The following table describes the options to unlock the front-panel control buttons. Select Option: Options Description Use this option to unlock OSD menu function. Menu Button unlock Use this option to unlock power button to turn off the monitor.
  • Page 46: Front-Panel Button

    Front-panel button Use the buttons on the front of the monitor to adjust the image settings. Front Panel Button Description Use the Up (increase) and Down (decrease) buttons to adjust items in the OSD menu. Down Use the Previous button to go back to the previous menu.
  • Page 47: Using The On-Screen Display (Osd) Menu

    Using the On-Screen Display (OSD) Menu Accessing the menu system Icon Menu and Description Submenus Brightness/ Use this menu to activate Brightness/Contrast Contrast adjustment. UltraSharp 40 Monitor Brightness/Contrast Input Source Color Display PIP/PBP Audio Menu Personalize Others Exit Brightness Brightness adjusts the luminance of the backlight (minimum 0;...
  • Page 48 Icon Menu and Description Submenus Input Source Use the Input Source menu to select between different video inputs that are connected to your monitor. UltraSharp 40 Monitor Brightness/Contrast Thunderbolt (90W) Input Source Color Display HDMI 1 PIP/PBP HDMI 2 Auto Select Auto Select for Thunderbolt Prompt for Multiple Inputs Audio...
  • Page 49 Icon Menu and Description Submenus Auto Select for Allows you to set Auto Select for Thunderbolt™ to: Thunderbolt • Prompt for Multiple Inputs: always show Switch to Thunderbolt™ Video Input message for user to choose whether to switch or not. • Yes: The monitor always switch to Thunderbolt™ video without asking while Thunderbolt™...
  • Page 50 Icon Menu and Description Submenus Preset Modes When you select Preset Modes, you can choose Standard, Movie, Game, Color Temp., Color Space or Custom Color from the list. UltraSharp 40 Monitor Brightness/Contrast Input Source Color Standard Display Preset Modes Movie PIP/PBP Input Color Format Game...
  • Page 51 Icon Menu and Description Submenus Input Color Allows you to set the video input mode to: Format • R GB: Select this option if your monitor is connected to a computer (or DVD player) using the Thunderbolt™, DP, HDMI cable. • Y PbPr: Select this option if your DVD player supports only YPbPr output.
  • Page 52 Icon Menu and Description Submenus Display Use the Display menu to adjust image. UltraSharp 40 Monitor Brightness/Contrast Input Source Color Aspect Ratio Wide 21:9 Display Sharpness PIP/PBP Response Time Normal Uniformity Compensation Audio Reset Display Menu Personalize Others Exit Aspect Ratio Adjust the image ratio to Wide 21:9, Auto Resize, 4:3 and Pixel-for-Pixel.
  • Page 53 Icon Menu and Description Submenus PIP/PBP You can watch more images at the same time. UltraSharp 40 Monitor Brightness/Contrast Input Source Color Display PIP/PBP PIP/PBP Mode Audio Menu Personalize Others Exit Sub–window Main-Window Thunderbolt HDMI HDMI (90W) Thunderbolt √ √ √...
  • Page 54 Icon Menu and Description Submenus You can watch more images at the same time. UltraSharp 40 Monitor Brightness/Contrast Input Source Color Display DP assign to USB-B PIP/PBP HDMI 1 assign to USB-B USB-B HDMI 2 assign to Audio Menu Personalize Others Exit assign to...
  • Page 55 Icon Menu and Description Submenus Volume Allows you to set the volume level of headphone output. Use the joystick to adjust the volume level from 0 to 100. Speaker Select On or Off the Speaker function. Reset Audio Resets all settings under the Audio menu to the factory defaults.
  • Page 56 Icon Menu and Description Submenus Lock With the control buttons on the monitor locked, you can prevent people from accessing the controls. It also prevents accidental activation in multiple monitors side-by-side setup. UltraSharp 40 Monitor Brightness/Contrast Input Source Color Language Display Menu Buttons Transparency...
  • Page 57 Icon Menu and Description Submenus Personalize UltraSharp 40 Monitor Brightness/Contrast Volume Shortcut Key 1 Input Source Input Source Shortcut Key 2 Color Shortcut Key 3 Preset Modes Display Shortcut Key 4 Brightness/Contrast PIP/PBP Shortcut Key 5 PIP/PBP Mode Power Button LED On in On Mode O in O Mode Audio...
  • Page 58 Icon Menu and Description Submenus Others Select this option to adjust the OSD settings such as the DDC/CI, LCD conditioning, and so on. UltraSharp 40 Monitor Brightness/Contrast Input Source Display Info Color DDC/CI Display LCD Conditioning PIP/PBP Firmware 32T101 Service Tag ABCDEFG Audio Reset Others...
  • Page 59 Displays the firmware version of your monitor. Service Tag Displays the Service Tag. The Service Tag is a unique alphanumeric identifier that allows Dell to identify the product specifications and access warranty information. NOTE: The Service Tag is also printed on a label located at the back of the cover.
  • Page 60: Osd Warning Messages

    OSD warning messages When the monitor does not support a particular resolution mode, you can see the following message: The current input timing is not supported by the monitor display. Please change your input timing to 5120 x 2160, 60Hz or any other monitor listed timing as per monitor speci cations.
  • Page 61 A message is displayed while the cable supporting DP alternate mode is connected to the monitor under the following conditions: • When Auto Select for Thunderbolt is set to Prompt for Multiple Inputs. • When the DP cable is connected to the monitor. Switch to USB-C Video Input: Select OSD items of Factory Reset in Other feature, the following message will appear:...
  • Page 62 Select OSD items of On in Standby Mode in Personalize feature, the following message will appear: Change to this setting ( without symbol) may increase power consumption. Do you want to continue? If adjust the Brightness level above the default level over 75%, the following message will appear: Adjusting to this value will increase power consumpiton above the default level.
  • Page 63 No DP Cable The display will go into Standby Mode in 4 minutes. www.dell.com/U4021QW No HDMI 1 Cable The display will go into Standby Mode in 4 minutes.
  • Page 64: Setting The Maximum Resolution

    If you have a Dell desktop or portable computer: • Go to http://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. If you are using a non-Dell computer (laptop or desktop): • Go to your computer manufacturer’s support website and download the latest...
  • Page 65: Setting The Kvm Usb Switch

    Setting the KVM USB Switch To set the KVM USB Switch as Shortcut Key for the monitor: 1. Press the joystick button to launch the OSD main menu. 2. Move the joystick to select Personalize. UltraSharp 40 Monitor Brightness/Contrast Shortcut Key 1 Volume Shortcut Key 2 Input Source...
  • Page 66 The following are illustrations of several connection scenarios and their USB Selection menu settings, as illustrated in corresponding color frames. 1. When connecting HDMI 1 + USB-B to computer 1 and DP + Thunderbolt™ (90W) to computer 2: HDMI 1 USB-A USB Type-C NOTE: The Thunderbolt™...
  • Page 67 2. When connecting HDMI 1 + USB-B to computer 1 and Thunderbolt (90 W) to computer 2. HDMI 1 USB-A USB Type-C NOTE: The Thunderbolt (90 W) connection currently supports video and data transfer. Ensure USB Selection for HDMI 1 is set to USB-B. NOTE: As the Thunderbolt 3 (90 W) port supports the DisplayPort Alternate Mode, there is no need to set USB Selection for Thunderbolt...
  • Page 68: Setting The Auto Kvm

    Setting the Auto KVM You can follow below instruction to set up Auto KVM for your monitor: 1. Ensure that PBP Mode is Off. UltraSharp 40 Monitor Brightness/Contrast Input Source Color Display PIP/PBP PIP/PBP Mode Audio Menu Personalize Others Exit 2.
  • Page 69 UltraSharp 40 Monitor Brightness/Contrast Input Source Thunderbolt (90W) Color Display HDMI 1 Prompt for Multiple Inputs HDMI 2 PIP/PBP Auto Select Audio Auto Select for Thunderbolt Menu Rename Inputs Personalize Reset Input Source Others Exit 3. Ensure that the USB ports and the video inputs are paired accordingly. UltraSharp 40 Monitor Brightness/Contrast Input Source...
  • Page 70: Troubleshooting

    LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen. No DP Cable The display will go into Standby Mode in 4 minutes. www.dell.com/U4021QW No HDMI 1 Cable The display will go into Standby Mode in 4 minutes. www.dell.com/U4021QW No HDMI 2 Cable The display will go into Standby Mode in 4 minutes.
  • Page 71: Built-In Diagnostics

    No Thunderbolt (90W) Cable The display will go into Standby Mode in 4 minutes. www.dell.com/U4021QW 4. This box also appears during normal system operation if the video cable becomesdisconnected or damaged. 5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.
  • Page 72: Common Problems

    Missing Pixels LCD screen has • Cycle power on-off. spots • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/pixelguidelines. Stuck-on Pixels LCD screen has • Cycle power On-Off. bright spots • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and PixelPolicy, see Dell Support site at: www.dell.com/pixelguidelines.
  • Page 73 Common What You Possible Solutions Symptoms Experience Intermittent Monitor • Ensure that the video cable connecting the Problems malfunctions on monitor to the computer is connected properly & off and is secure. • Reset the monitor to factory settings. • Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.
  • Page 74: Product Specific Problems

    Product specific problems NOTE: Thunderbolt is not supported Windows 7. Problem What you Possible solutions experience Screen image is Image is • Check the Aspect Ratio setting in the Display too small centered on menu OSD. screen, but • Reset the monitor to factory settings. does not fill entire viewing area...
  • Page 75 Problem What you Possible solutions experience Monitor Displayed • Press “Windows” + “P” key, select either “Extend displayed image image not at Mode” or “second screen only”. at 2560 x 1080 5120 x 2160 @ • Goto Display setting, select 5120x2160. @ 60Hz 30Hz/60Hz due to duplicate mode...
  • Page 76 Problem What you Possible solutions experience Monitor Not able to • Due to legacy platform HW limitation, it does not displayed image select 5120 x support 5120 x 2160. at 3840 x 2160 2160 in Graphic • To support 5120 x 2160 @ 60 Hz, check whether @ 60 Hz Control Panel the platform meet either one of the following:...
  • Page 77 • If the Notebook requires a >90 W power adaptor, laptop, and so it may not charge with the Thunderbolt connection. • Ensure that you use only Dell approved adapter or the adapter that comes with the product. • Ensure that the Thunderbolt 4 (USB Type-C) active cable is not damaged.
  • Page 78: Universal Serial Bus (Usb) Specific Problems

    Problem What you Possible solutions experience The LAN port is OS setting • Ensure that the latest BIOS and drivers for your not functioning or cable computer are installed on your computer. connection • Ensure that the RealTek Gigabit Ethernet issue Controller is installed in the Windows Device Manager.
  • Page 79 Specific What You Possible Solutions Symptoms Experience USB Type-C USB peripherals • Check that the connected device is compliant port does not can not be with the USB-C specification. The USB Type-C supply power charged port supports USB 2.0 and an output of 90 W. • Check that you use the USB Type-C cable shipped with your monitor.
  • Page 80: Appendix

    3. Click Contact Us next to the country dropdown. 4. Select the appropriate service or support link based on your need. 5. Choose the method of contacting Dell that is convenient for you. EU product database for energy label and product...

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