Bluetooth troubleshooting
Introduction to Bluetooth troubleshooting
There are two main Bluetooth problems that can occur:
Detachment of the BT antenna.
A malfunction in the BT ASIC, BB ASICs or Phone's BT
SMD components.
The main issue is to find out if the problem is related to the BT antenna or related to the BT system or the
phone's BB and then replace/fix the faulty component.
Bluetooth settings for Phoenix
Steps
Phoenix service software.
1. Start
2. From the File menu, choose Open Product, and then choose the correct type designator from the
Product list.
3. Place the phone to a flash adapter in the local mode.
4. Choose Testing→Bluetooth LOCALS .
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Problem
Figure 16 Bluetooth component layout
COMPANY CONFIDENTIAL
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BB Troubleshooting and Manual Tuning Guide
Description
This would most likely happen if the device has
been dropped repeatedly to the ground. It could
cause the BT antenna to become loose or partially
detached from the PWB. (see next page for details
about BT antenna HW and Mechanics)
This is unpredictable and could have many causes
i.e. SW or HW related.
RM-257; RM-270; RM-277
Issue 1