Troubleshooting - Siemens EH Series User Manual

en Troubleshooting
16.4 Cleaning
Question
How can I clean the hob?
17

Troubleshooting

You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
If the appliance is defective, call Customer Service.
▶
17.1 Information on the display panel
Fault
No displays light up.
The displays flash.
The "-" display flashes in the
cooking zone displays.
+ power level and signal tone
and signal tone
/
16
Answer
¡ You can achieve the best results by using special glass-ceramic cleaning
products. Do not use harsh or abrasive cleaning products, dishwater detergent
(concentrated) or scouring pads.
You can find more information about this under
→ "Cleaning and servicing", Page 14.
Cause & Troubleshooting
The power supply has been disconnected.
Use other electrical appliances to check whether there has been a power fail-
▶
ure.
The appliance has not been connected as shown in the circuit diagram.
Connect the appliance in accordance with the circuit diagram.
▶
Electronics fault
If you are unable to rectify the fault, inform the technical after-sales service.
▶
The control panel is wet or an object is covering it.
Dry the control panel or remove the object.
▶
A fault has occurred in the electronics.
To acknowledge the fault, briefly cover the control panel with your hand.
▶
The electronics have overheated and have switched off the affected cooking
zone.
Wait until the electronics have cooled down sufficiently. Then touch any sym-
▶
bol on the hob.
The electronics have overheated and all of the cooking zones have been
switched off.
Wait until the electronics have cooled down sufficiently. Then touch any sym-
▶
bol on the hob.
There is hot cookware near the control panel. This may cause the electronics to
overheat.
Remove the cookware. The fault display goes out shortly afterwards. You can
▶
continue to cook.
There is hot cookware near the control panel. To protect the electronics, the
cooking zone has been switched off.
Remove the cookware. Wait a few seconds. Touch any touch control. When
▶
the fault display goes out, you can continue cooking.
The cooking zone has overheated and has been switched off to protect the work
surface.
Wait until the electronics have cooled down sufficiently before switching the
▶
cooking zone back on.
WARNING ‒ Risk of electric shock!
Incorrect repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
Only use genuine spare parts when repairing the
▶
appliance.
If the power cord of this appliance is damaged, it
▶
must be replaced with a special connection cable,
which is available from the manufacturer or his Cus-
tomer Service.