Brother MFC-9100C Owner's Manual
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Brother MFC-9100C Owner's Manual

Brother MFC-9100C Owner's Manual

Brother mfc-9100c: users manual
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  • Page 1 MFC 9100C ® ®...
  • Page 2 Year 2000 Compliant Brother is addressing the Year 2000 related issues for all Brother fax machines and multi-function centers. Our focus is to ensure that our bundled third-party software will continue to properly process date/time data after January 1, 2000.

  • Page 3: Brother Numbers

    Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any fax machine, not just the one from which you are calling.

  • Page 4: Ordering Accessories And Supplies

    Ordering Accessories and Supplies For best quality results use only genuine Brother accessories, available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother.
  • Page 5 WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS...
  • Page 6 BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE This warranty gives you certain rights and you may also have other rights that may vary from state to state. This warranty is given only to the end- use purchaser of the accompanying product (referred to in this warranty as “this Product”).
  • Page 7 (For MFC 9100C Only) (For USA Only) This Limited Warranty is the only warranty that Brother is giving for this Product. It is the final expression and the exclusive and only statement of Brother’s obligations to you. It replaces all other agreements and understandings that you may have with Brother or its representatives.

  • Page 8: Limited Warranty

    Brother Authorized Service Representative, or from the use of supplies or consumable items that are non-Brother products. Operation of the MFC/...

  • Page 9: Table Of Contents

    Packing List ... 2-1 Make sure you have the following items: ... 2-1 Choosing a Location ... 2-2 Paper ... 2-3 About Brother Paper ... 2-3 Paper Specifications for Paper Cassette and Manual Feed Slot ... 2-4 Print Area ... 2-5 Loading Paper in the Multi-Purpose Paper Cassette ...
  • Page 10 Initial Setup ... 4-1 Getting Started ... 4-1 Setting Dialing Mode (Tone/Pulse) ... 4-1 Setting Date and Time ... 4-1 Setting Station ID ... 4-2 Entering Text ... 4-2 Setting Beeper Volume ... 4-3 Speaker Volume ... 4-4 Ring Volume ... 4-4 Memory Storage ...
  • Page 11 Dual Access ... 6-5 Real Time Transmission ... 6-6 Checking the Jobs Status ... 6-6 Canceling Jobs in Memory ... 6-7 Basic Sending Operations ... 6-7 Composing Electronic Cover Page ... 6-7 Composing Your Own Comments ... 6-8 Cover Page for Next Fax Only ... 6-8 Always Send Cover Page ...
  • Page 12 Making Copies ... 10-1 Color Copy Keys ... 10-1 Basic Copy Operations ... 10-1 Copying One Page ... 10-1 Multiple Copies (Using the ADF) ... 10-2 Memory Full Message ... 10-2 Multiple Copies (Using the Scanner Glass) ... 10-3 Enlarged or Reduced Copies (Temporary Setting) ... 10-4 Copy Quality –...
  • Page 13 Printing ... 14-1 Printer Emulation ... 14-1 Using the Maintenance Utility Program for Printing from DOS .. 14-1 Installing the Brother MFC 9100 Series DOS Tools ... 14-1 Using the Brother MFC 9100 Series Printer Driver ... 14-2 Paper Tab ... 14-2 Paper Size ...
  • Page 14 The Printer Adjustment Tab ... 14-12 Vertical Alignment ... 14-12 Using Multi-Function Link Introduction ... 15-1 Brother Resource Manager ... 15-1 MFC Remote Setup ... 15-2 Multi-Function Link Sending a Fax from Your PC ... 15-3 Sending a Quick Fax ... 15-3 Sending a Fax from the Main Menu ...
  • Page 15 Scanning a Document ... 16-4 TWAIN COMPLIANT ... 16-4 Accessing the Scanner ... 16-5 Scanning a Document into the PC ... 16-5 Settings in the Scanner Window ... 16-6 Resolution: ... 16-6 Color Type: ... 16-6 Size: ... 16-7 Custom: ... 16-7 Adjust: ...
  • Page 16 If You Are Using Windows NT Version 4.0 ... 17-10 Setting Up Contacts in the Contact Manager ... 17-10 To Add a New Contact to the All Group: ... 17-11 To Add a New Contact to Another Group: ... 17-12 Changing Contact Detail ...
  • Page 17 Trademarks ... 20-6 Troubleshooting and Routine Maintenance ... 21-1 Troubleshooting ... 21-1 Fax-Back System ... 21-1 Brother Home Page ... 21-1 Brother Bulletin Board ... 21-1 Error Messages ... 21-1 Document Jams and Paper Jams ... 21-4 Document Jam in the Top of the ADF Unit ... 21-4 Document Jam Inside the ADF Unit ...
  • Page 18 Routine Maintenance ... 21-14 Cleaning the Scanner ... 21-14 Cleaning the MFC Printer Platen ... 21-15 Cleaning the Pick-up Roller ... 21-16 Replacing the Ink Cartridges ... 21-16 For Customer Service ... 21-19 Glossary ... 22-1 Specifications ... 23-1 Product Description ... 23-1 Fax Specifications ...

  • Page 19: Introduction

    Test Sheet Procedures (For USA Only) After programming your Station ID, please fill out the TEST SHEET included with your MFC and fax it to Brother’s Automated Fax Response System as your first transmission. This will verify that your MFC is properly installed.

  • Page 20: Mfc 9100C Control Panel Overview

    MFC 9100C Control Panel Overview One Touch Keys These 8 keys give you instant access to previously stored phone numbers. Help Whenever the Date and Time are displayed on the LCD, you can press this key to print a quick reference Help List.
  • Page 21 Color Printer Keys: On/OffLine Use this key to turn the printer online (ready to receive PC data) and offline (not ready to receive PC data) alternately. When the printer is online, the LCD displays ONLINE. Reset Clears data from the printer memory, and then resets and restores to the factory default settings.

  • Page 22: About Fax Machines

    About Fax Machines If you’re a first-time fax machine user, fax operation might seem a little mysterious. Soon, you’ll recognize the unusual fax tones on your phone line, and be able to send and receive faxes easily. Fax Tones and Handshake When someone is sending a fax, the MFC sends fax calling tones, (CNG tones)—soft, intermittent beeps at 4-second intervals.

  • Page 23: Assembly And Connections

    Ink Cartridges Paper Cassette Owner’s Manual If an item is missing, call Brother Customer Service at 1-800-284-4329 (USA), 1-800-853-6660 (from within Canada) or 1-514-685-6464 (from within Montreal). See Ordering Accessories and Supplies on page ii for the correct item numbers.

  • Page 24: Choosing A Location

    Choosing a Location Place your MFC on a flat, stable surface, such as a desk. Select a place that is free of vibration and shocks. Locate the MFC near a telephone jack and a standard, grounded power outlet. Choose a location where the temperature remains between 50 F and 95 F (10 –35 C).

  • Page 25: Paper

    Color Ink Jet Transparencies— fine mode (BPTRL for letter) Color Ink Jet Glossy Paper— superfine mode (BPGLL for letter) Brother coated (ink jet) paper is coated only on one side. Make sure this whiter (coated) side is face down when loading in the paper cassette, or manual feed slot.

  • Page 26: Paper Specifications For Paper Cassette And Manual Feed Slot

    Transparencies designed for laser printers/copiers may stain your next document. Use only recommended transparencies. Curled or damaged paper may cause paper jams and misfeeds. If the paper is curled, straighten it as much as possible by rolling it in the opposite direction of the curl.

  • Page 27: Print Area

    Print Area The Print Area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet and envelopes. Cut Sheet unprintable area Paper Type Paper Size Letter, Legal Cut Sheet Executive Organizer K, L DL, C5, CM10,...

  • Page 28: Loading Paper In The Multi-Purpose Paper Cassette

    Loading Paper in the Multi-Purpose Paper Cassette Before you install paper, please read Paper, pages 2-3~4. The paper cassette can hold up to 250 sheets of paper (20 lb). 1) Remove the paper cassette (lift up and pull out). 2) Remove the cassette cover. 3) Adjust the cassette to the letter (A4/LTR) or legal position for the size of paper you are using.

  • Page 29: Connecting The Mfc

    6) Slide the paper cassette into the MFC until it locks into place. 7) Pull out the paper output tray. Connecting the MFC Release the scanner lock lever. A) Press the blue Scanner Cover Release Button on the right side of the MFC and lift the scanner cover until it locks in the open position.

  • Page 30: Installing The Ink Cartridges

    Connect the power cord. There is no ON/OFF switch. When you plug in the power cord, the power goes on and the screen alternately displays. Connect the telephone line cord. Connect one end of the telephone line cord to the jack on the MFC and the other end to a modular wall jack.

  • Page 31: Important

    Open the ink cartridge covers by pressing the clips together as shown in the illustration. Remove the yellow shipping cover (lift it up and out). Caution The bottom of the yellow shipping cover is wet with ink that will cause stains, so wipe it clean before you place it down.
  • Page 32 Each color has its own correct position. Gently insert the Black ink cartridge, matching the color of the cartridge covers. Please be careful not to press down on the cartridge sensor (see illustration) when inserting a cartridge. Repeat Steps 5–7 to install each color ink cartridge. Close the cartridge covers until they click into place.
  • Page 33 Only during initial ink cartridge installation, the screen shows. Check the print quality of the test sheet. If it is not good, clean the print head again, by pressing OK for each color. Press several colors. After cleaning is finished, press The MFC starts printing Test Sheet No.

  • Page 34: Connections

    Connections Connecting an External Telephone Although your MFC does not have a handset, you can connect a separate telephone (or telephone answering device) directly to your MFC. Connect the modular plug on the telephone’s line cord to the jack labeled EXT.

  • Page 35: Recording Outgoing Message (Ogm)

    Do not connect a TAD elsewhere on the same phone line. Plug the telephone line cord from the wall jack into the left side of the MFC, in the jack labeled LINE. Plug the telephone line cord from your TAD into the left side of the MFC, in the jack labeled EXT.

  • Page 36: Special Line Considerations

    Special Line Considerations Roll Over Phone Lines A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or “rolled over” to the next available phone line in a preset order.

  • Page 37: Installing Mfc, External Two-Line Tad, And Two-Line Telephone

    Installing MFC, External Two-Line TAD, and Two-Line Telephone When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your MFC must be isolated on one line at both the wall jack and at the TAD. The most common connection is to put the MFC on Line 2, which is our assumption in the following steps.

  • Page 38: Multi-Line Connections (Pbx)

    Multi-Line Connections (PBX) Most offices use a central telephone system. While it is often relatively simple to connect the MFC to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the MFC for you.

  • Page 39: On-Screen Programming

    On-Screen Programming User-Friendly Programming We have designed your Multi-Function Center with on-screen programming and a Help key. User-friendly programming helps you take full advantage of all the functions your MFC has to offer. Since your programming is done on the LCD, we created step-by-step on-screen prompts to help you program your MFC.

  • Page 40: Alternating Displays

    Alternating Displays When you see alternating displays, the LCD sometimes alternates between the currently selected option, and a help message giving brief instructions about how to proceed. The display you’ll probably see most often is shown below, showing you, when you place a document in the feeder, that you can dial a number and send a fax, or you can make a copy.
  • Page 41 1. Fax Functions (continued) 2. SETUP RECEIVE Function 1. ANSWER MODE 2. RING DELAY 3. EASY RECEIVE 4. REMOTE CODE 5. REDUCTION 6. PAPER 7. POLLING RX 8. MF LINK 3. SETUP SEND Function 1. COVERPG SETUP 2. COVERPAGE MSG 3.
  • Page 42 1. Fax Functions (continued) 4. REMAINING JOBS Function 5. SET AUTO DIAL Function 1. ONE-TOUCH DIAL 2. SPEED-DIAL 3. SETUP GROUPS 6. PRINT REPORTS Function 1. XMIT REPORT 2. ACT. REPORT 3. ALL DIAL 4. TEL. INDEX 5. USER SETTINGS 6.

  • Page 43: Printer Functions

    1. Fax Functions (continued) 0. TEL SERVICE Function 1. DISTINCTIVE 2. CALLER ID 2. Printer Functions Function 1. TEST PRINT 2. VERTICAL ALIGN 3. BI-DIR PRINT 3. Copy Functions Function 1. PAPER TYPE 2. QUALITY 3. COLOR ADJUST 4. BRIGHTNESS 5.

  • Page 44: Video Functions

    4. Video Functions Function 1. PAPER TYPE 2. QUALITY 3. VIDEO TYPE 4. PRINT SIZE 5. COLOR ADJUST 6. BRIGHTNESS 3 - 6 O N - S C R E E N Description Identify the type of paper in the cassette. Select Normal or High print.

  • Page 45: Initial Setup

    Initial Setup Getting Started Setting Dialing Mode (Tone/Pulse) Your MFC comes set to accommodate tone (multi-frequency) dialing service. If you have pulse (rotary) dialing service, you need to change the dialing mode. Press Function to select TONE or PULSE dialing mode and press Press to exit.

  • Page 46: Setting Station Id

    Setting Station ID You can store your name, fax number, and telephone number to be printed on all fax pages you send. (See Composing Electronic Cover Page, page 6-7.) Press Function Enter your fax number (up to 20 digits) and press (You must enter a fax number to proceed.) Enter your telephone number (up to 20 digits)and press...

  • Page 47: Setting Beeper Volume

    Inserting spaces If you want to enter a blank space, press Making corrections If you entered a letter incorrectly and want to change it, press the cursor after the last correct letter. Then press to the right of the cursor are deleted. Re-enter the correct text and/or digits.

  • Page 48: Speaker Volume

    Speaker Volume You can set the volume of the MFC speaker. Press Function Press to select your volume setting (OFF, LOW, MEDIUM, or HIGH) and press Press to exit. Stop In the OFF setting the speaker defaults to LOW when you press Ring Volume You can set how loudly, or if, the MFC rings.

  • Page 49: Setup Receive

    Setup Receive Basic Receiving Operations Mode How it works MANUAL You control the phone line and must answer every call yourself. The MFC automatically answers every call as a fax. EXT.TEL/TAD If an external telephone is connected to the EXT. jack you control the phone line and must answer every call yourself.

  • Page 50: Setting Ring Delay

    Setting Ring Delay The Ring Delay setting determines the number of times the MFC rings before it answers. If you have extension phones on the same line as the MFC, keep the Ring Delay default setting of 4. (See Easy Receive, below and Operation from Extension Telephones, page 5-4.) Press Function...

  • Page 51: Recommended Reductions

    Press to exit. Stop Recommended Reductions If your paper is letter size (8.5" x 11"), and the incoming fax is letter size, select 88% A4, select 83% legal size, select 70% If your paper is legal size (8.5" x 14"), and the incoming fax is letter size, select 100% A4, select 100% legal size, select 88%...

  • Page 52: Advanced Receiving Operations

    Advanced Receiving Operations Operation from Extension Telephones If you answer a fax call on an extension phone (or on an external phone in the EXT. jack), you can make your MFC take over by using the Fax Receive Code. When you press the Fax Receive Code starts to receive a fax.

  • Page 53: Polling

    Polling Polling is the process of retrieving faxes from another fax machine. You can use your MFC to “poll” other machines, or you can have someone poll your MFC. All parties involved in polling must set up their fax machines to accommodate polling.

  • Page 54: Setting Up Sequential Polling Receive

    Setting Up Sequential Polling Receive Your MFC can request documents from several fax units in a single operation. Afterward, a Sequential Polling Report will be printed. Press Function Press to select Polling ON and press Specify the destination fax machines you wish to poll, using One Touch, Speed Dial, Groups or the dial pad.

  • Page 55: Telephone Services

    Telephone Services Distinctive Ring This feature lets you use the Distinctive Ring subscriber service offered by some telephone companies, which allows you to have several telephone numbers on one phone line. Each phone number has its own Distinctive Ring pattern, so you’ll know which phone number is ringing. This is one way you can have a separate phone number for your MFC.

  • Page 56: Registering Your Distinctive Ring Pattern

    Registering your Distinctive Ring Pattern If you are not sure which ring pattern you have, call your telephone company. Then assign that pattern in the steps below. Set the machine to MANUAL mode. Press Function The screen displays the current setting of this feature. Press to select the SET Mode.

  • Page 57: Caller Id

    Caller ID The Caller ID feature lets you use the Caller ID subscriber service offered by many local phone companies. Subscriber services send the name or telephone number of your caller as the line rings. When a call comes in, after a few rings the MFC displays the telephone number of your caller (or name, if available).
  • Page 58 5 - 10 S E T U P R E C E I V E...

  • Page 59: Setup Send

    Setup Send Before You Begin You can send a fax from the ADF (Automatic Document Feeder) or from the scanner glass. Sending Faxes Using Multiple Settings When you send a fax you can choose any combination of the available settings: add a cover page and select a comment; set the contrast or resolution;...
  • Page 60 Documents to be faxed must be from 5.8 to 8.5 inches wide, and from 5 to 14 inches long. Insert documents face up, top edge first. (1) Adjust the paper guides to fit the width of your document. (2) Pull up the document stopper. (4) Stagger the pages.

  • Page 61: Faxing From The Scanner Glass

    Faxing from the Scanner Glass Scan Fax You can fax pages from a book using the scanner glass. Documents are sent from memory; they can be letter or A4 size (8.5 inches to 11.7 inches). To use the Scanner glass, the ADF must be empty. Lift the document cover.

  • Page 62: Resolution

    You cannot use Scan Fax when the MFC is sending, receiving or printing a fax. Resolution Press before you send the fax Resolution to select the resolution for the document you’re sending. (See Multiple Resolution Transmission, page 6-11.) Standard—Suitable for most typed documents. (Fine and S. Fine lights are off.) Fine—Good for small print;...

  • Page 63: Manual Transmission (Adf)

    Manual Transmission (ADF) Manual transmission lets you hear the dial tone, ringing and fax receiving tones before sending the fax. Insert the document in the feeder or on the scanner glass. Press for a dial tone. Hook Enter the fax number you want to call (you can enter the digits using the dial pad, or you can enter a One Touch or Speed Dial number or you can call from the Tel-index).

  • Page 64: Real Time Transmission

    Real Time Transmission When memory is full, the MFC cannot continue scanning documents into memory before sending. However, you can turn on REALTIME TX. Insert the document in the feeder or on the scanner glass. Press Function To change the default setting, press press .

  • Page 65: Canceling Jobs In Memory

    Canceling Jobs in Memory You can cancel tasks you’ve scheduled, such as Polling Transmit, as well as all faxes waiting in Memory to be sent. If jobs are waiting, they appear on the display; otherwise, the screen displays NO JOB WAITING. Press Function If you have more than two jobs waiting, use...

  • Page 66: Composing Your Own Comments

    Instead of using one of the comments above, you can enter up to two customized messages, each 27 characters long. Use the chart on page 4-2 to help enter characters. (See Composing Your Own Comments, page 6-8.) Most of the SETUP SEND functions are temporary settings that allow you to make adjustments for each document you send.

  • Page 67: Always Send Cover Page

    Press if you want to select additional settings. The display returns to the SETUP SEND menu—OR—Press settings, and go to Step 8. Enter the fax number you’re calling. Press Start Always Send Cover Page Make sure Station ID is set up. This feature does not work without the Station ID.

  • Page 68: Advanced Sending Operations

    Advanced Sending Operations Overseas Mode After you send a fax using this feature, the feature turns itself off. Insert document in the feeder or on the scanner glass. Press Function Press to select ON (or OFF) and press Press if you want to select additional settings. The display returns to the SETUP SEND menu—OR—Press settings and go to Step 5.

  • Page 69: Multiple Resolution Transmission

    Multiple Resolution Transmission Use this feature to select separate resolution settings for each page of the fax you’re sending. This could be useful if you’re sending a fax with photos and letters, or some pages with small print and others with normal print.
  • Page 70 6 - 12 S E T U P S E N D...

  • Page 71: Auto Dial Numbers And Dialing Options

    Function Press the One Touch key where you want to store a number. (One Touch key has been pre-programmed for the Brother Fax-Back System (USA only). You can override it if you wish.) The screen displays the location you selected.

  • Page 72: Storing Speed Dial Numbers

    Storing Speed Dial Numbers You can store Speed Dial numbers, so you can dial by pressing only three keys (and ). There are 100 Speed Dial locations. (See Speed Dialing, Start page 7-4.) Press Function Use the dial pad to enter a two-digit location (00–99) and press Enter the number (up to 20 digits) and press...

  • Page 73: Setting Up Groups For Broadcasting

    Setting Up Groups for Broadcasting Groups allow you to send the same fax message to many fax numbers by pressing only one One Touch Group key (and store each fax number as a One Touch or Speed Dial number. Then, you can combine them into a Group.

  • Page 74: Dialing Options

    Dialing Options When you dial an auto dial number, the screen displays the name you’ve stored, or, if you haven’t stored a name, the fax number you’ve stored. Searching Telephone Index You can search for names you have stored in One Touch and Speed Dial memories.

  • Page 75: Broadcasting

    Broadcasting Broadcasting is automatically sending the same fax message to multiple fax numbers. Using the locations, Speed Dial locations and up to 50 manually dialed numbers. If you did not use up any locations for Groups, access codes or credit card numbers, you can “broadcast”...

  • Page 76: Dialing Access Codes And Credit Card Numbers

    Dialing Access Codes and Credit Card Numbers Sometimes you may want to choose from among several long distance carriers when you make a call. Rates may vary depending upon the time and destination. To take advantage of low rates, you can store the access codes or long-distance carriers as One Touch and Speed Dial numbers.

  • Page 77: Remote Fax Options

    Remote Fax Options Paging and Fax Forwarding You cannot use Paging and Fax Forwarding at the same time. To use Paging or Fax Forwarding you must set Fax Storage to ON. Programming a Paging Number When Paging is selected, your MFC dials the pager number you’ve programmed, and dials your Personal Identification Number (PIN) when connected, to activate your pager and let you know you have a fax message in the memory.

  • Page 78: Programming A Fax Forwarding Number

    Programming a Fax Forwarding Number When Fax Forwarding is set to ON, your MFC stores the received fax in memory, then dials the fax number you’ve programmed, and forwards the fax message. Press Function Press until the screen displays FAX FORWARD? and press Enter the forwarding number (up to 20 digits) and press Press...

  • Page 79: Remote Retrieval

    Remote Retrieval You can call your MFC from any fax machine using touch tone, then use the Remote Retrieval Access Code and other button presses to retrieve fax messages. Changing Remote Retrieval Access Code Enter your Remote Retrieval Access Code when the MFC picks up your call, so you can access features remotely.

  • Page 80: Remote Commands

    Remote Commands Follow the commands below to access features remotely. When you call the MFC and enter your Remote Retrieval Access Code (1 5 9 system will signal you with two short beeps to enter a remote command. Remote Commands 95 Changing Fax Forwarding/ Paging setting Fax Forwarding...

  • Page 81: Retrieving Memory Status List

    Retrieving Memory Status List You can retrieve the Memory Status List from a remote fax machine to see if you have any fax messages. Dial your fax number. When you hear the beep, immediately enter your Remote Retrieval Access Code ( When you hear two short beeps, use the dial pad to press Using the dial pad, enter the number (up to 20 digits) of the remote fax machine where you want the Memory Status List forwarded, and then...

  • Page 82: Changing Fax Forwarding Number Remotely

    Changing Fax Forwarding Number Remotely You can change the default setting of your fax forwarding number from a remote fax machine. Dial your fax number. When you hear the beep, immediately enter your Remote Retrieval Access Code ( When you hear two short beeps, use the dial pad to press Enter the new number of the remote fax machine where you want your fax messages forwarded, and then press You cannot use...

  • Page 83: Printing Reports

    Printing Reports MFC Settings and Activity You can print the following lists and reports: 1.XMIT REPORT 2.ACT.REPORT 3.ALL DIAL 4.TEL.INDEX 5.USER SETTINGS 6.MEMORY STATUS To Print a Report Press Function Enter the number of the report you want to print. For example, press print the TEL-INDEX.

  • Page 84: Transmission Verification (Xmit) Report

    Transmission Verification (Xmit) Report You can use the Xmit Report as proof that you sent a fax. This report lists the name or fax number of the receiving party, the time and date of transmission, and if the transmission was successful. When the feature is OFF, the report is printed only if there’s an error during transmission.

  • Page 85: Making Copies

    Making Copies Color Copy Keys Your Multi-Function Center allows you to make high-quality photocopies and transparencies. Copies can be in full color, one color, or black and white. Always make sure you have paper in the cassette before making copies. Do not pull on the paper while copying is in progress. Basic Copy Operations Copying One Page Place the document in the feeder, or on the scanner glass.

  • Page 86: Multiple Copies (Using The Adf)

    Multiple Copies (Using the ADF) You can make multiple copies using the document feeder. When you use , you can choose whether the copies will be STACKED Mono Copy Color Copy (all copies of page 1, then all copies of page 2, etc.) or SORTED (collated).

  • Page 87: Multiple Copies (Using The Scanner Glass)

    Multiple Copies (Using the Scanner Glass) You can make multiple copies using the scanner glass. When you use you can choose whether the copies will be STACKED Mono Copy Color Copy (all copies of page 1, then all copies of page 2, etc.) or SORTED (collated).

  • Page 88: Enlarged Or Reduced Copies (Temporary Setting)

    Enlarged or Reduced Copies (Temporary Setting) Place the document in the feeder, or on the scanner glass. Press Enlarge/Reduce Press to choose an enlargement or reduction ratio and press You can reduce to 93%, 87%, 75%, 50%, or 25% of the original size —OR—...

  • Page 89: Copy Quality - Temporary Settings

    Copy Quality – Temporary Settings You can quickly improve the copy quality by using the keys. These settings are temporary, and the MFC returns to its Brightness default settings when you finish copying. You might want to try different combinations of settings to see which best suits your needs. Using the Copy Quality Key The Copy Quality key changes the settings for quality (NORMAL, HIGH, PHOTO, or DRAFT).

  • Page 90: Using The Paper Type Key

    If you are using Brother coated paper for 360 dpi (BP36CL), 720 dpi (BP72CL) or if you are using non-Brother ink jet paper, select INK JET and press If you selected INK JET, press...

  • Page 91: Copy Quality - Changing Default Settings

    Copy Quality – Changing Default Settings Press to change default settings for Copy mode. These settings Function will remain until you change them again by pressing colors using the Color Adjustment, Brightness, and Contrast settings. By pressing a number, you can adjust copy settings as shown in the following chart.

  • Page 92: Select Paper Type

    If you use Brother coated paper for 360 dpi, or 720 dpi (BP72CL), select INK JET, then select 360DPI or 720DPI. If you use non-Brother ink jet paper, select INK JET, then select OTHER. If you did not select INK JET, go to Step 5.

  • Page 93: Color Adjustment

    Color Adjustment Press Function Press to select RED, GREEN, or BLUE and press Press to adjust the degree of color and press Return to Step 2 to select the next color —OR— Press to exit. Stop Copy Brightness You can adjust the brightness setting before making a copy. Press Function Press...

  • Page 94: Legal Limitations

    Legal Limitations Color reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with counsel regarding questionable documents.

  • Page 95: Walk-Up Video Printing

    Walk-Up Video Printing Getting Started Walk-Up Video Printing lets you use your MFC, connected to your camcorder, digital camera, video game, or VCR, to view a video on the attached equipment. The video signal and the output you create are NTSC (National Television System Committee).

  • Page 96: Auto Switch

    Auto Switch Whenever you connect video equipment to the MFC and turn the video signal on, the MFC Paper Type video printing mode and the screen displays VIDEO:PRESS COPY CAPTURE READY As soon as you turn off the video equipment or disconnect it, the MFC returns to normal copy mode for The Auto Switch will not work if you have too much in memory.

  • Page 97: Black & White Video Printing

    Black & White Video Printing For Black and white video printing, follow the steps for Color Video Printing, using Mono Copy Video Print Quality – Temporary Settings You can quickly improve the copy quality of video printouts by using the Copy Quality, Paper Type and Brightness keys.

  • Page 98: Using The Paper Type Key

    Press to select paper type and press If you are using Brother coated paper for 360 dpi (BP36CL) or 720 dpi (BP72CL), select INK JET, then select 360DPI or 720DPI. If you are using non-Brother ink jet paper, select OTHER.

  • Page 99: Changing Default Settings

    Changing Default Settings By pressing Function settings as shown in the following chart. Press the selection for each setting. Press Press Function 1.PAPER TYPE 2.QUALITY 3.VIDEO TYPE 4.PRINT SIZE 5.COLOR ADJUST 6.BRIGHTNESS and a number, you can adjust video printing to save your selection.

  • Page 100: Setting Paper Type

    If you are using Brother coated paper for 360 dpi (BP36CL) or 720 dpi (BP72CL), select INK JET, then select 360DPI or 720DPI (in Step 3). If you are using non-Brother ink jet paper, select OTHER (in Step 3).

  • Page 101: Setting Print Size

    Setting Print Size Press Function Press to select print size and press Press to exit. Stop Printed Position 5.75" x 4.25" 4.25" 5.75" Video Printing Color Adjustment Press Function Press to select RED, GREEN, or BLUE and press Press to adjust the degree of color and press Return to Step 2 to select the next color —OR—...

  • Page 102: Video Printing Brightness

    Video Printing Brightness You can increase or decrease the brightness setting before making a copy. Press Function Press to make a darker copy and press Press to make a lighter copy and press Press to exit. Stop Video Capture from the PC Please see Video Capture from the PC, page 16-9 or the Multi-Function ®...

  • Page 103: Setting Up The Mfc And Computer To Work Together

    Computer to Work Together Before You Install Multi-Function Link Pro Software Your MFC and computer can work together only if you install the Brother Multi-Function Link machine into a multi-function center, by using it as a color printer and a color scanner and enabling PC faxing from Windows computer.

  • Page 104: If You Don't Have A Cd-Rom Drive

    If You Don’t Have a CD-ROM Drive All software is supplied on CD-ROM. If you need a Floppy Diskette version you must tell the Brother Representative the version of Windows that you are using and your MFC model number. To order, call Brother at 1-888-879-3232 (USA), 1-800-668-2768 (from within Canada) or 1-514-685-6464 (from within Montreal).

  • Page 105: Connecting The Mfc To The Computer

    Connecting the MFC to the Computer When you connect the MFC to your computer, you must use the included Brother bi-directional IEEE-1284 compliant parallel cable. Unplug the MFC power cord from the electrical outlet before connecting the parallel interface cable.

  • Page 106: Installing Multi-Function Link

    Administrator, so you can complete the Remote Setup application. Afterward, log in using your normal User name. Overview of Basic Steps Insert the Brother CD-ROM into your CD-ROM drive. Enter the command for your version of Windows (See Installing the Brother Software, page 12-5.) Select the software option that suits your needs.

  • Page 107: Install Printer And Scanner Drivers Only

    Install Printer and Scanner Drivers Only If you only want to print and scan, you can install only the Brother MFC drivers, install: Printer and Scanner Drivers Other Options View On-Line Documentation All instructions are in the On-Line Documentation and Help files on CD-ROM 1.
  • Page 108 If you are using Windows NT will appear on the screen: You are running Windows NT Brother MFL Pro does not support this version of Windows NT MUST UPGRADE TO WINDOWS NT 4.0 AND REINSTALL MFL Pro!! If you are using Windows NT as the Administrator, an error message appears explaining the problem.

  • Page 109: Helpful Hints For Windows ® 3.1X

    After the install is finished, click “On-Line Documentation” to access on-line documentation for Multi-Function Link On-Line Documentation window will appear: In the On-Line Documentation window, click on “Install Acrobat Reader” and follow the prompts on the screen. You must install Acrobat Reader before you can view on-line documentation.

  • Page 110: Receiving Messages Into The Pc

    ® Pro Software (CD-ROM 1) ® Pro software: ® Pro mode is ON (see below). ® Pro Mode ® Pro Mode on and off as needed. If ® Pro on the Brother CD-ROM ® Pro Software Chapter 15, page 15-1.)

  • Page 111: Using Mfc As Printer

    Using MFC as Printer Features The Multi-Function Center offers you many features you’ll find in a high quality ink jet printer. Fast Printing Speed—Using Draft mode, you can print 4 pages per minute in full color. Brilliant 4-Color Output at 360 dpi—Printing at 360 dpi resolution on special coated paper or plain paper gives you normal resolution output.

  • Page 112: Printer Driver

    Choosing the Right Kind of Paper To achieve high quality printing using your MFC, it’s very important to select the right kind of paper. Be sure to read “About Brother Paper” on page 3 of Chapter 2 in this manual before selecting and purchasing paper for the MFC.

  • Page 113: Loading Paper In Multi-Purpose Paper Cassette

    Loading Paper in Multi-purpose Paper Cassette You can use plain paper, coated paper, transparencies, glossy paper, envelopes and organizer (K, L) in the multi-purpose paper cassette. (See Paper, page 2-3 and Loading Paper in the Multi-Purpose Paper Cassette, page 2-6 for more information about paper.) Remove the paper cassette (lift and pull out).

  • Page 114: Manual Feed Slot

    Manual Feed Slot You can feed one sheet at a time into the Manual Feed Slot. Paper loaded in the Manual Feed Slot is printed first, even when there is paper in the multi-purpose paper cassette. If you want to print more than one page using the Manual Feed Slot, on your PC, in the printer driver Properties Paper tab, select “manual feed”.

  • Page 115: Simultaneous Printing/Fax

    Simultaneous Printing/Fax Your MFC can print data from your computer while sending or receiving a fax, or while scanning information into the computer. However, when the MFC is copying or receiving a fax on paper, it pauses the PC printing operation, and resumes when copying or fax receiving is complete.

  • Page 116: Turning Off Bi-Directional Printing

    Turning Off Bi-directional Printing You can further improve print quality by turning off bi-directional printing and setting the MFC to print in one direction only. However, this will reduce print speed by one half. Press Function 3.BI-DIR PRINT Press to select OFF (or to select ON).

  • Page 117: Windows Printing

    Windows Printer Emulation If you are printing from the Windows the GDI Brother MFC 9100 Series printer driver. Other emulations may reduce performance. If you need to print from DOS, the MFC 9100C will emulate EPSON LQ-510, LQ-850 and LQ-2550.

  • Page 118: Using The Brother Mfc 9100 Series Printer Driver

    The paper tab screen allows you to set up the Paper Size, Paper Source, Orientation, Scaling, and Copies. To access the Brother printer driver, select Print from the File menu. In the Print dialog box, select Brother MFC 9100 Series from the Name drop down list.

  • Page 119: Paper Size

    Paper Size You can select the size of paper and envelopes and also define other sizes of paper. Letter (US) Legal (US) Executive (US) A4 (International) A5 (International) Envelopes B5 (International envelope) C5 (International envelope) COM-10 DL (International envelope) Monarch (US envelope) Organizer K, L User Defined Paper Size The printer can handle any paper size within the following range.

  • Page 120: Paper Source

    Paper Source For the MFC, you can choose Feeder or Manual. Feeder The multi-purpose sheet feeder is primarily used for printing on standard-size paper and envelopes. Manual Feed If your paper has difficulty feeding from the sheet feeder, we recommend using the Manual paper feed method.

  • Page 121: Copies

    Copies The Copies selection tells Windows how many copies you want to print from a software application. This setting is independent of the “copies selection” that may be available within the print menus of your software application. Do not use the two selections simultaneously. Collate In multiple page jobs that are uncollated, several copies of Page 1 are printed followed by several copies of Page 2, followed by several copies...

  • Page 122: Quality/Color Tab

    Quality/Color Tab The Quality/Color tab enables you to select the print quality, media, colors (matched to PC monitor, custom colors, or mono), and document type. Click the Quality/Color tab to display this screen: Select the Apply button to apply your selected settings. To return to the default settings, click the Default button, then click the Apply button.

  • Page 123: Media

    Coated (360) Paper Coated(720) Paper Glossy Paper Transparency Transparency (mirror) Use only genuine Brother Coated Paper (Ink Jet), Glossy Paper, or Transparencies to get the best print quality. Non-Brother special paper may not produce the best quality. Color/Mono Color When your document contains color and you want to print it in color, select this mode.

  • Page 124: Controlling The Color

    95/98 and this printer driver. Using this feature, the color data is adjusted by Win95 and 98 ICM or the Brother MFC 9100 series printer driver and you can get colors more closely matching those appearing on the PC monitor.

  • Page 125: Custom Setting

    Custom Setting You can customize your settings by selecting the type of color matching, half tone, and effect that will be used. Color Matching You can select the color matching method manually. Since the way of reproducing color and the reproducible range of color between the monitor and the MFC are different, color matching adjusts this difference.

  • Page 126: Effect

    Blue Increase the intensity of the Blue color to add blue to the whole image. Control/Maintenance Tab Select the Control/Maintenance tab from the Brother MFC 9100 Series printer driver dialog box: Select the Apply button to apply your selected settings.

  • Page 127: Monitor Calibration

    Monitor Calibration If you want to get the closest color to your PC monitor on the printouts, calibrate your monitor by clicking this button. The method used to express color is different between monitors and the MFC. The PC monitor uses the three primary colors—Red, Green, Blue— to create full colors and the MFC uses four colors—Cyan, Magenta, Yellow, and Black—to create full colors.

  • Page 128: Cleaning

    Cleaning If you see dots are missing on the printout, clean the print head. Print the test page and to see which color has problems. Select the color to be cleaned. Press the Clean button. The MFC starts cleaning. Wait until Online shows again on the MFC display. The Printer Adjustment Tab Vertical Alignment If you see poor print quality,...

  • Page 129: Using Multi-Function Link Pro Software

    Using Multi-Function Link Pro Software Introduction This chapter outlines the basics of the Brother software, so you can get started using the Multi-Function Link and setup instructions are in the On-Line Documentation section of the Brother CD-ROM 1 that is included with your MFC.

  • Page 130: Mfc Remote Setup

    MFC Remote Setup The MFC Remote Setup application allows you to quickly set up your MFC by taking advantage of the ease and speed of programming on your PC. When you access this application, the settings on your MFC will be downloaded automatically to your PC and displayed on your computer screen.

  • Page 131: Multi-Function Link Pro Main Menu

    It also contains an electronic Phone Book program and a Log Manager that maintains a record of all PC fax transactions. The Main Menu can be accessed through the Brother Multi-Function Link Sending a Fax from Your PC Sending a Quick Fax A QuickFax is a cover page only fax with a message.

  • Page 132: Sending A Fax From The Main Menu

    You can send a fax directly from any Windows following steps: Create the document in a Windows Select Brother MFL Pro Fax as your printer. Select the Print command to begin the fax transmission. The Fax Sending dialog box will appear : Enter the name and fax number of the recipient—OR—Select the Open...

  • Page 133: Receiving Faxes Into The Pc

    Receiving Faxes into the PC To receive faxes into your PC through the MFC, you must first have connected your MFC to your computer. Then, you can load the Multi-Function Link Computer to Work Together, page 12-1.) Use the following checklists for the MFC and PC, to make sure you have properly set up the MFC and PC to work together.

  • Page 134: Viewing Received Faxes

    Viewing Received Faxes Faxes that are received into the PC will appear in the InBox of the Log Manager. To access the Log Manager, from the Main Menu click the Log Manager select Mail/Log. In the Log Manager, select the Fax folder. Then select the InBox folder.

  • Page 135: Using Paperport And Scansoft™ Textbridge

    Using PaperPort ScanSoft™ TextBridge ® PaperPort for Brother is a document management application. You will ® use PaperPort to view incoming faxes and scanned documents. ® PaperPort has a sophisticated, yet easy-to-use, filing system that will help you organize your documents. It allows you to combine or “stack”...

  • Page 136: Viewing Items In Paperport

    Viewing Items in PaperPort ® PaperPort provides several ways to view items: Desktop View displays a thumbnail, a small graphic that represents each item in a Desktop or folder. Items in the selected folder appear on the PaperPort ® can see PaperPort items (MAX files) and non-PaperPort created using other applications).

  • Page 137: Links To Many Other Applications

    Links to Many Other Applications ® PaperPort automatically recognizes many other applications on your computer and creates a “working link” to them. The Link Bar at the bottom of Desktop view shows icons of those linked applications. To use a link, drag an item onto one of the icons to start the application represented by the icon.

  • Page 138: Importing Items From Other Applications

    This means that not only can you scan images directly into the PaperPort viewer that Brother included with your MFC, but you can also scan images directly into hundreds of other software applications that support TWAIN scanning.

  • Page 139: Accessing The Scanner

    Accessing the Scanner ® From the PaperPort window, select the Scan or Twain button or from the File drop-down menu choose Acquire. Multi-Function Link dialog box will appear: Scanning a Document into the PC Place the document in the feeder, or on the scanner glass. Adjust the following settings, if needed, in the Scanner window: •...

  • Page 140: Settings In The Scanner Window

    256 Color. You have a choice of faster scanning with 24 bit color [Fast] or using the Brother Color Matching Technology with 24 bit color. ®...

  • Page 141: Size

    Size: Set the Size to one of the following: • Letter (8 1/2 x 11 in.) • A4 (210 x 297 mm.) • Legal (8 1/2 x 14 in.) • A5 (148 x 210 mm.) • B5 (182 x 257 mm.) •...

  • Page 142: Prescanning An Image

    In the PaperPort window, use the options available to refine the image. ® (See PaperPort for Brother online documentation for details.) U S I N G P A P E R P O R T 16 - 8 ® A N D T E X T B R I D G E...

  • Page 143: Video Capture From The Pc

    Video Capture from the PC Video Capture is the process of isolating a single frame (or picture) from media played on video equipment (such as a video camera or VCR) and then converting that frame into an image file on your PC. Once the frame is an image file, it can be saved, printed, faxed, and inserted into other files.

  • Page 144: Capturing An Image

    Capturing An Image You can access Multi-Function Link ® PaperPort for Brother viewer or from any application that is compatible with Twain scanning devices. To capture a frame as an image: Connect your video equipment to the MFC. ® From PaperPort...
  • Page 145 The Video Capture dialog box will appear. Select the Source of the video: • Live Camera • Tape/VCR ® • Laser Disc • Digital Camera Select the Type of video: • Auto-is the most common choice, since the system will determine the Type for you.
  • Page 146 Turn on your video equipment and start running the video. When you see the frame you want to capture, click the Pause button. The frame will be displayed in the viewer screen section of Multi-Function Link If you wish to capture the displayed frame, click the OK button, –OR– If you are not satisfied with the frame that is displayed, resume running the video by clicking the Pause button a second time.

  • Page 147: Using Internet Faxing With Netcentric™ Faxstorm

    Using Internet Faxing with NetCentric ™ NetCentric Internet Fax Internet faxing (NetCentric FaxStorm) brings together the power of the PC and the economy of the Internet. Outgoing faxes are relayed from your desktop to a network provider’s fax server over an IP connection. From the server, the fax job is transmitted across the Internet using sophisticated least-cost-routing algorithms, then delivered to a fax machine using local phone lines, or to another computer as an e-mail...

  • Page 148: Before You Begin

    Account Name and Password, which you will need to install ™ NetCentric FaxStorm from the Brother CD-ROM. A fax account is available to any person or company who has Internet access. There is no charge for creating an account. You are charged only for use of services.

  • Page 149: Creating An Inbound Account

    NetCentric account. Login to your web-based NetCentric Insert the Brother CD-ROM into your computer CD-ROM drive. Click on the NetCentric follow the prompts on the screen. If you are using a Proxy server, you must enter the server name and address on the second page of the Account Setup Wizard.

  • Page 150: Overview Of Utilities

    Overview of Utilities ™ NetCentric FaxStorm includes the following related utilities to help you manage your faxing activities: Contact Manager Use Contact Manager to organize your contacts and import database files of existing address books. Cover Page Builder Cover Page Builder is your creative tool to build a personal cover page. You can arrange fax merge fields to organize your own cover pages.

  • Page 151: Sending Faxes

    Sending Faxes ™ You can send a fax directly from the NetCentric FaxStorm, or use the ® Print Driver to send a fax from any Windows application or as e-mail. The Send Fax dialog box has three tabs: General tab, Attachments tab and Options/Sender tab.

  • Page 152: Adding Contacts One At A Time

    Adding Contacts One at a Time Enter the recipient’s information in the First Name, Last Name, or Company Name fields. The Contact Manager searches for the contact and fills in the rest of the recipient’s information—OR— If the recipient is not in its database, enter the information. If you do not want to save this recipient in your contact database, click the Add to List >...

  • Page 153: Saving A New Contact From The Fax Send Window

    Saving a New Contact from the Fax Send Window After entering the recipient information for the fax, you can add the entry to your Contact Manager database: Click on the New Contact button. The New Contact window appears: In the New Contact window, click the group in which you wish to place the contact.

  • Page 154: About Sending A Fax As E-Mail

    About Sending a Fax as E-mail You can send fax files and attachments to a recipient’s e-mail address rather than to a fax number. When fax files are sent by e-mail, they arrive as TIFF file attachments to the e-mail message. The recipient can then view the TIFF files with an e-mail utility or an external image viewing application.

  • Page 155: Options/Sender Tab

    Options/Sender Tab Use the Options/Sender tab to specify the billing code, resolution, request e-mail notification, when to send the fax and a change to the sender information. To set the defaults of all your faxes, click the Set Defaults button in the lower left-hand corner.

  • Page 156: If You Are Using Windows Nt

    If You Are Using Windows NT ® In your Windows application, open the document you wish to convert. Select Print from the File menu. In the Print dialog window, select NetCentric of printers. Click Properties (or click the button that displays the properties of the printer in the application you are using).

  • Page 157: To Add A New Contact To The All Group

    To Add a New Contact to the All Group: In the NetCentric FaxStorm window, Select New Contact from the Contact menu. The Contact Detail window appears: Enter additional information about the contact in the Contact Detail window. Click the OK button to save the new contact. The Contact Manager window appears listing the new contact in the All group: You can move the new contact to another group by selecting it and dragging it into that folder.

  • Page 158: To Add A New Contact To Another Group

    To Add a New Contact to Another Group: In the NetCentric FaxStorm window, click on the Contacts button —OR—Select Contact Manager from the Contact menu. The Contact Manager window appears. Click the folder where you want to place the new contact and click the New Contact button.

  • Page 159: Setting Up Multiple Addresses

    Setting Up Multiple Addresses The Contact Detail window has three tabs: General, Notes and User Fields. The General tab of the Contact Detail window has a separate sub-tab for each address or location. On the General tab you can modify the contact information, add and delete addresses, launch a web browser to view that contact’s URL, specify the contact’s default medium for file delivery (either fax or e-mail) and go to the Country Lookup utility to look up...

  • Page 160: Managing Your Faxes In The Status Manager

    Managing Your Faxes in the Status Manager The Status Manager connects to your account, retrieves your sent and received faxes and displays their status. You can open the Status Manager to check your faxes, or you can set the Status Manager’s options so that Status Manager checks the status at an interval you choose.

  • Page 161: Viewing Faxes You Received (Inbox)

    Viewing Faxes You Received (Inbox) Click the Inbox tab at the bottom left-hand side of the Status Manager window. FaxStorm downloads all faxes that have been sent to your Inbox. Click on a fax to select it, and click the View button to view the file. Double-click the fax to view the Inbox Detail window for status information.

  • Page 162: Checking Sent Faxes In Your Account Page Outbox

    Checking Sent Faxes in Your Account Page Outbox You can check the faxes you sent from your account home page, as well as ™ from NetCentric FaxStorm. Log on to your account home page using a web browser, or select Web from the Utilities menu, then select Account Home Page.

  • Page 163: Using Automatic E-Mail Printing

    Netscape Navigator support. Automatic E-Mail Printing can be configured for a multiple user account: In Brother Automatic E-Mail Printing you can set more than one e-mail account on a single PC so you can print e-mail in each account automatically.

  • Page 164: Automatic E-Mail Printing Is For Windows 95/98 Only

    95/98, you must choose English in the Language menu of the installer. Setting Up Automatic E-Mail Printing To access the Properties of Brother window and set up your options: From the Automatic E-Mail Printing window, select Properties from the Mail pull down menu.

  • Page 165: Color Faxing With Faxspeed (For Windows 3.1X And 95/98 Only)

    (InfoImage). Transmission is through Multi-Function Link software on your computer and reception can be either into your Multi-Function Link your Brother MFC. Receiving parties that do not have an MFC and Multi-Function Link their fax-modem or fax machine and scanner.

  • Page 166: Special Coded Format (Infoimage)

    FaxSpeed screens. FaxSpeed cannot be used at all with Large Fonts and 640x480 display resolution. ® Run Windows , then insert the Brother CD-ROM into your CD-ROM drive. When you insert the CD-ROM into the PC with Windows screen appears automatically. (You can also run: X:SETUP.EXE from Explorer.) With Windows Click on the FaxSpeed button to start the install program.

  • Page 167: Selecting Multi-Function Link Pro As Your Fax Application

    FaxSpeed will send the InfoImages. The FaxSpeed Setup window will be displayed, listing all the fax applications, printers and other output devices found on your disk. Select the Brother MFL Pro Fax driver and click the OK button. An InfoImage is always in Portrait orientation. ®...

  • Page 168: Creating Faxspeed Read Module Disks For Recipients

    Module. Please insert FaxSpeed Installation disk into drive a: or b: and press OK. Insert your Brother MFL Pro CD-ROM into your CD-ROM drive. Click the OK button. The Copy Wizard will not be able to locate the correct files. Select the BROWSE button and select the 3dfxspd directory of the CD-ROM.

  • Page 169: Quick Start Procedures

    ® Pro Send Fax dialog box appears. ® Pro Phone Book. (See ® Pro On-line Documentation on the Brother MFL Pro C O L O R F A X I N G 19 - 5...

  • Page 170: Using The Faxspeed Macro

    After the InfoImage is received and printed by the MFC, place the printed InfoImage page(s) into the MFC’s document feeder. On your computer, open FaxSpeed Read module and select the Twain-32 Brother MFL Pro Color driver to scan the InfoImage into your computer. FaxSpeed will run the Multi-Function Link application automatically.

  • Page 171: How To Read An Infoimage That Was Received Into Multi-Function Link Pro

    How to Read an InfoImage that Was Received Into Multi-Function Link When you receive a new fax into your PC, the MFL Pro Fax Main Menu will indicate a new fax was received. Click the Log Manager button to view the Inbox Log. Then select the new fax and click the View button. If you view the fax and see that it is an InfoImage, then follow the steps in To read an InfoImage after viewing it in PaperPort To read an InfoImage after viewing it in PaperPort...

  • Page 172: If The Recipient Uses Another Fax Application

    If the Recipient Uses Another Fax Application The recipient may use a PC modem and another fax application to receive faxes directly into a computer. As soon as the fax is an InfoImage on the computer, the recipient can go directly to FaxSpeed to read it. FaxSpeed Read Module for Recipients To decompress and read your InfoImages, the recipient’s computer must have the FaxSpeed Read Module Install Disk that you can create for them.

  • Page 173: If Recipient Uses Fax Machine And Scanner

    If Recipient Uses Fax Machine and Scanner Recipients who receive fax transmissions on paper at a fax machine must use a scanner to scan the image into their computer. FaxSpeed Read Module for Recipients To decompress and read your InfoImages, the recipient’s computer must have the FaxSpeed Read Module Install Disk that you can create for them.
  • Page 174 19 - 10 C O L O R F A X I N G...

  • Page 175: Important Information

    Important Information Standard Telephone and FCC Notices These notices are in effect on models sold and used in the United States only. When programming emergency numbers and/or making test calls to emergency numbers: Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up.

  • Page 176: Important-About The Interfacecable

    The telephone company may ask that you disconnect this equipment from the line until the problem has been corrected or until you are sure that the equipment is not malfunctioning. If you are not able to solve a problem with your MFC, contact Brother at USA: From within Canada:...

  • Page 177: Federal Communications Commission (Fcc) Declaration Of Conformity (For Usa Only)

    Federal Communications Commission (FCC) Declaration of Conformity (For USA Only) Responsible Party: Brother International Corporation 100 Somerset Corporate Boulevard Bridgewater, NJ 08807-0911 USA TEL: (908) 704-1700 declares, that the products Product Name: MFC 9100C comply with Part 15 of the FCC Rules. Operation is subject to the...

  • Page 178: Important Safety Instructions

    Important Safety Instructions Read all of these instructions. Save them for later reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. Do not place this product on an unstable cart, stand, or table.
  • Page 179 Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points and/or other risks, and may void your warranty. Refer all servicing to Authorized Service Personnel. A list of Authorized Service Centers has been included for your convenience, or you may contact the following Customer Service Numbers for your nearest Authorized Service Center: USA:...

  • Page 180: Compilation And Publication Notice

    Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.

  • Page 181: Troubleshooting And Routine Maintenance

    Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any fax machine, not just the one from which you are calling.
  • Page 182 Error Messages Error Message CHECK CASSETTE CHECK PAPER CHECK PAPER SIZE CHECK SCAN LOCK COMM. ERROR CONNECTION FAIL COOLING DOWN COVER OPEN DISCONNECTED DOCUMENT JAM INK EMPTY 21 - 2 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E Cause MFC cassette cover is open or MFC cassette is not...
  • Page 183 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E Action Call Brother Customer Service.

  • Page 184: Document Jams And Paper Jams

    Document Jams and Paper Jams Based upon where the original document or printed sheet is jammed, follow the appropriate set of instructions to remove it. Document Jam in the Top of the ADF Unit Remove any paper from the document feeder that is not jammed.

  • Page 185: Paper Jam

    Paper Jam Remove the paper cassette. Press the blue release button and pull the jammed paper out toward you. Slide the paper cassette into the MFC until it locks into place. T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E Blue Release Button 21 - 5...

  • Page 186: If You Are Having Difficulty With Your Mfc

    Suggestions If your copy looks good, you probably had a bad connection, with static or interference on the phone line. If the copy looks bad, call Brother 1-800-853-6660 (from within Canada) or 1-514-685-6464 (from within Montreal). Make sure the Printer Driver matches the type of paper you are using.
  • Page 187 1-800-284-4329 (USA), 1-800-853-6660 (from within Canada) or 1-514-685-6464 (from within Montreal). Make sure the Brother TWAIN Driver is selected as the primary source. In PaperPort click File | Select Source, highlight the Brother TWAIN Driver and click Select. ® 21 - 7...
  • Page 188 Turn ON ‘Reverse Order’ from the ‘Paper’ tab in the printer driver. ‘Printer Settings’ from the ‘Start’ menu. Open ‘Brother MFC-9100’ properties. Click ‘Spool Setting’ on the ‘Details’ tab. Select ‘RAW’ from ‘Spool Data Format’. Open the ‘Quality/Colour’ tab in the printer...
  • Page 189 Difficulty Software “Unable to write to LPT1” or “LPT1 Difficulties already in use” Error (Continued) Message appears. “MFC is Busy” or “MFC Connect Failure” Error Message appears. Video LCD does not show Capture “Video: Press Copy Capture Ready.” Difficulty T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E Suggestions 1.

  • Page 190: How To Improve Print Quality

    Caution If you clean the print head at least five times and the print has not improved, call Brother Customer Service for assistance at 1-800-284-4329 (USA), 1-800-853-6660 (from within Canada), or 1-514-685-6464 (from within Montreal). You may have to replace the print head.

  • Page 191: Aligning Ink Cartridges

    Aligning Ink Cartridges This feature allows you to check and align the ink cartridges to assure best print quality. Make sure there is paper in the cassette before you start the alignment procedure. Press Function Press . The MFC prints a sample page. Start Study the alignment page and decide which sample numbers show the most evenly printed ink lines for 360 and 720 dpi.

  • Page 192: Turning Off Bi-Directional Printing

    Turning Off Bi-directional Printing You can further improve print quality by turning off bi-directional printing and setting the MFC to print in one direction only. However, this will reduce print speed by one half. Press Function Press to select OFF (or Don’t handle the paper until the ink is dry Special ink jet, glossy and transparency paper will take longer to dry than plain paper, so do not touch the printed copy until the ink has dried.
  • Page 193 WARNING Damage caused to your MFC by failure to lock the scanner before moving and shipping will void your warranty. Remove the paper cassette and pack them. Remove the ink cartridges and replace them with the yellow shipping cover that was part of the original packing materials.

  • Page 194: Routine Maintenance

    Close the carton. Routine Maintenance Cleaning the Scanner Unplug the MFC and lift the document cover. Clean the scanner glass and the white film with isopropyl alcohol on a lint free cloth. 21 - 14 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E White Film Document Cover...

  • Page 195: Cleaning The Mfc Printer Platen

    Lift the ADF unit. Clean the white roller and the glass strip under the roller with isopropyl alcohol on a lint-free cloth. If the screen still displays a scanner error, call Brother Customer Service for assistance at 1-800-284-4329 (USA), 1-800-853-6660 (from within Canada), or 1-514-685-6464 (from within Montreal).

  • Page 196: Cleaning The Pick-Up Roller

    Cleaning the Pick-up Roller Remove the paper cassette from the MFC. Wipe the pick-up rollers with a cloth moistened with isopropyl alcohol. Slide the paper cassette into the MFC until it locks into place. WARNING Be sure to unplug the MFC from the main power outlet before cleaning the printer platen and pick-up rollers.
  • Page 197 Open the ink cartridge covers by pressing the clips together as shown in the illustration. Remove the ink cartridge by lifting it up and out of the print head. Open the new ink cartridge bag for the color on the display and remove the ink cartridge.
  • Page 198 Close the cartridge covers until they click into place. After installing the ink cartridges, close the scanner cover. Your MFC prepares for a “head cleaning” and goes online. The display screen prompts you to verify a new ink cartridge was inserted for each color you removed.

  • Page 199: For Customer Service

    Once you open an ink cartridge, install it in the MFC and use it up within six months of installation. Use unopened ink cartridges by the expiration date written on the cartridge package. DO NOT refill the ink cartridges. Attempting to use refilled cartridges may cause damage to the print head and will void your warranty.
  • Page 200 21 - 20 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E...

  • Page 201: Glossary

    Glossary Activity Report Lists information about the last 50 incoming and outgoing faxes. TX means Transmit. RX means Receive. ADF (Automatic Document Feeder) Refers to the number of pages that can be placed in the document feeder and fed one at a time automatically. All Dial List A listing of names and numbers stored in One Touch and Speed Dial memory, in numerical order.
  • Page 202 Distinctive Ring A service purchased from your telephone company that provides another phone number on an existing phone line. The Brother MFC uses the new number to simulate a dedicated fax line.
  • Page 203 ® PaperPort for Brother Document management application where you can view received faxes and scanned documents. Pause Allows you to place a 3.5 second delay in the dialing sequence stored on One Touch and Speed Dial numbers.
  • Page 204 Real Time Transmission When memory is full, send documents in real time. remote retrieval access The ability to access your MFC remotely from a touch tone phone. remaining jobs You can check which jobs are waiting in memory and cancel jobs individually.

  • Page 205: Specifications

    Resolution Memory Capacity One Touch Dial Speed Dial Automatic Redial Auto Answer * Using Brother #1 chart, with MMR coding and Standard Resolution ITU-T Group 3 MH/MR/MMR 14400/12000/9600/7200/4800/2400 Automatic Fallback ADF Width: 5.8" to 8.5" (148 mm to 216 mm) ADF Length: 5.0"...

  • Page 206: Printer Specifications

    Best Print Quality Power Source Power Consumption Dimensions Weight * “Pages” refers to the “Brother Standard Chart No. 1” (a typical business letter, Standard resolution). Specifications and printed materials are subject to change for improvement without prior notice. Printer Specifications Printing...

  • Page 207: Print Media

    Print Media Paper Input Paper Output Service Life of Ink Cartridge Automatic loading from the Multi-Purpose Paper Cassette or manual loading from the Manual Feed Slot Paper type: Plain paper, coated paper, glossy paper, transparancies, organizer paper (K, L) and envelopes Paper size: Letter, Legal, A4, B5, A5 Executive, envelopes: CM10, DL, C5...
  • Page 208 23 - 4 S P E C I F I C A T I O N S...

  • Page 209: Index

    See ink cartridges cleaning pick-up roller 21-16 printer platen 21-15 scanner 21-14 CNG tones 1-4 color adjustment 10-9 computer connection to Brother machine 12-3 requirements 12-2 contrast 6-4, 10-9 control panel 1-2 converting telephone wall outlets 2-14 copies 10-4 copy(ies) photographs 10-5...
  • Page 210 cover page composing 6-7 custom comments 6-8 for all faxes 6-9 for next fax only 6-8 printed form 6-9 credit card numbers, storing 7-6 custom telephone features 2-16, 21-7 Customer Service i date and time setting 4-1 default settings 10-7 delayed fax 6-10 dialing access codes 7-6...
  • Page 211 fax(es), stand-alone receiving 5-1 difficulties 21-6 erasing from memory 8-4 forwarding 8-2, 8-4 polling 5-5 printing from memory 5-4 reducing to fit on paper 5-2 retrieving from a remote site 8-5 sending 6-1 automatic fax redial 6-5 automatic transmission 6-4 broadcasting 7-5 canceling from memory 6-7 contrast 6-4...
  • Page 212 6-10 packing list 2-1 paging, programming a number 8-1 I - 4 I N D E X paper 2-3 Brother (accessories) 2-3 cassette 2-6 size 2-4, 23-3 specifications 2-4 size 23-1 thickness lever 13-3 type 2-4, 23-3...
  • Page 213 23-2 status 13-5 video capture. See PaperPort video printing. See video printing (walk-up) ® Windows 14-1 questions. See Brother Fax-Back System Real Time Transmission 6-6 receiving faxes. See fax(es), stand- alone and Multi-Function Link redialing 6-5 reducing copies 10-4...
  • Page 214 TAD (telephone answering device), external answer mode 5-1 connecting 2-11 recording outgoing message 2-13 telephone, external 2-11 telephone index (Tel-index) 7-4 test faxing 1-1 text, entering 4-2 timer 4-4 Transmission Verification 9-2 transparencies 2-3 triplex adapter 2-14 troubleshooting 21-1 document jam 21-4 error messages on LCD 21-2 if you are having difficulty 21-6 incoming calls 21-7...

  • Page 215: Remote Retrieual Access Card

    Remote Retrieval Access Card If you plan to receive fax messages while away from your machine, carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply cut out the card and fold it to fit your wallet or organizer.
  • Page 216 Fold Fold R - 2...
  • Page 217 Multi-Function Center may not be compatible with the power available in foreign countries. Using USA or CANADA models overseas is at your own risk and will void your warranty. Manufactured by Brother Industries Ltd. whose quality system is registered by BSI and JQA. BSI Certificate of registration No. FM27214 JQA Certificate of registration No.

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