Warranty Period - Huawei SUN2000 Quick Start Manual

At your option, you are entitled to a replacement or refund for a major failure and for compensation for
any other reasonably foreseeable loss or damage. Consumer Guarantees have no set time limit but generally
last for an amount of time that is reasonable to expect given factors including the cost and quality of the
product or any representations made.
The Warranty described in this document is subject to any rights you may have under the Consumer
Guarantees.

Warranty period:

2.1 Warranty Specification for Smart String inverter and Auxiliary Product
Product
SUN2000 Series Products
Smart Dongle, Smartlogger
and SmartACU
DC Protection Cover
SUN2000-450W-P
Smart PV Optimizer
Smart Power Sensor
SmartPSB2000L Smart PV
Safety Box
2.2 Warranty Specification for Smart String Battery
Product Warranty Period
LUNA2000 10 years
Notices:
1. Battery warranty is defined as when the battery pack reaches the warranty period or the life cycle
discharge is completed, the remaining capacity EOL meets the specification requirements, and the first
comes into effect; the power module DCDC only involves the warranty period and has nothing to do
HUAWEI Solar Inverter SUN2000 Warranty and Service Conditions
Warranty Period
Warranty Commencement
Warranty commences from the
180th day from the date of the
product shipment from Huawei
Factory, or the installation date,
whichever is earlier.
Warranty commences from the
180th day from the date of the
product shipment from Huawei
Factory, or the installation date,
whichever is earlier.
Life Cycle Power During Warranty Period
(Only for 5kWh battery pack)
16.45MWh@60% EOL
HUAWEI Confidential and Proprietary
Warranty Period
120 months
(1 -10 years)
st th
Spare device, Logistic, Replacement fare
12 months
Spare device, Logistic, Replacement fare
12 months
Spare device, Logistic, Replacement fare
300 months
Spare device and logistic
12 months
Spare device, Logistic, Replacement fare
60 months
Spare device, Logistic, Replacement fare
Warranty Extension
Not Applicable
Page3, Total7