Brother 1240 Service Manual page 139

This printer does not appear in Chooser with iMac and Power Macintosh
S-6
G3 with USB. (HL-1240/1250/1270N only)
User Check
(1) Check the printer is turned on.
(2) Check the USB interface cable is connected correctly.
(3) Check the printer driver is installed correctly.
Possible cause Step
Printer 1
connection
Driver 2
installation
*NOTE:
The value or alphabet following 'BR' is a product ID.
Check
Select 'Apple System Profiler'
in Apple Menu. Are the
following items indicated in the
USB box of the Device and
Volumes tab?
Product ID: 6*($6) (for HL-
1240), 7*($7) (for HL-1250)
or 8*($8) (for HL-1270N).
Vender: Brother International
Corporation (or 0x4f9)
Are there the following files in
the Extensions Folder of
System Folder?
<For System 8.6 or higher>
BR_Backgrounder
BR_PrintMoniter(USB)
HL-1200/MFL Pro
USBPrintDriver
<For System 8.1, 8.5, 8.51>
BR_Backgrounder
BR_PrintMoniter(USB)
HL-1200/MFL Pro
USBPrintDriver(BR6*)
USBPrintDriver(BR7*)
USBPrintDriver(BR8*)
USBPrintDriver(BR9*)
USBPrintDriver(BRA*)
USBPrintDriver(BR100*)
6-17
CHAPTER 6 TROUBLESHOOTING
Result Remedy
No Check the printer is turned on
and the USB interface cable is
connected correctly.
Check that the USB cable
used is the shielded twisted
pair type and 5 m or less.
Try to connect the printer and
PC with the USB cable directly.
No Try to re-install the printer
driver.
Yes Turn off the printer and PC
power switch, and check all
connections between them.
Then, turn them on again.