User’s Guide Before using this printer, be sure to read this User’s Guide. We suggest that you keep this manual in a handy place for future reference. PJ-522/523/562/563 Mobile Printer...
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Thank you for your purchasing Brother mobile printer PocketJet PJ-522 / PJ-523 / PJ-562 / PJ-563. The printers (hereafter PJ-522, PJ-523, PJ-562 or PJ-563 called “the printers”) are ultra mobile thermal printers. Before using the printer, be sure to read this User’s Guide.
Contents Chapter 1 – Setting Up the Printer ... 1 Connecting to an AC Outlet (Optional) ... 1 Connecting to a DC Supply (Optional) ... 2 Using the Operation Panel ... 3 Main Switch Functions... 3 Indicator Lights ... 4 Chapter 2 –...
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Chapter 3 – Tips on Using Paper ... 39 Inserting Paper ... 39 Use Brother Genuine Thermal paper ... 40 Usage and Handling Instructions ... 40 Clearing a Paper Jam ... 41 Method 1 ... 41 Method 2 ... 41 Chapter 4 –...
Chapter 1 - Setting Up the Printer Connecting to an AC Outlet (Optional) Connect the printer to a nearby AC power outlet to run it on AC power or to charge the battery (See “Charging the Battery”, page 37). 1. Connect the AC adapter to the printer as shown in Figure 2.
12VDC supply as shown in Figure 3. (These items are available as options) 2. Connect the power cord to the PocketJet. 3. Turn on the vehicle power, and then turn on the PocketJet. Figure 3. Connecting the printer to DC power Page 2...
(or eject) paper. In order to assure that printing is complete before permitting a form feed, manual form feeds cannot be performed for fi ve seconds after the printer has received any data. The button must then be held down for 1-1/2 seconds to start the form feed.
• POWER light is blinking green: Battery is charging. • DATA light is steady green: Unprinted data is in the printer buffer or a command has been received from the computer. • DATA light is blinking green: Printer is receiving data.
A CD with drivers and installation information is provided with your PocketJet. The supplied CD and the Brother Solutions Center website both list driver version numbers. If the website version is newer (with a higher version number), we recommend that you install the website version.
Driver Installation NOTE: Please do NOT connect your PocketJet printer to your computer via the USB cable UNTIL you have performed the driver installation. If you accidentally do so, cancel the “New Hardware Wizard”, disconnect the printer, and begin the driver installation described below.
Text Mode. The choice is determined automatically by the data stream sent from the host device to the printer. Raster Graphics is the most common form of usage for the PocketJet. The printer uses bit-mapped graphics as opposed to text. What you will see is WYSIWYG –...
In Windows XP / 2000 Professional, permanently change the advanced features using “Start:Settings:Printers: Brother PJ-522:Printing Preferences:Advanced” or the settings may be temporarily changed using the “Print Setup” from your application. As above, “Brother PJ-522” should be changed to your printer model (“Brother PJ-523”, “Brother PJ-562” or “Brother PJ-563”). Density Modes You can set the print density to your preference from zero to 10.
200 lines equal 1 inch. On a PocketJet 3, this allows paper advancement from the print head area inside the printer to a position outside the printer. This provides for a “tear-off” position from a continuous roll feed that will include the entire printed image.
Select “Roll Paper Pause” for Windows Vista / XP / 2000 Professional for Paper Source on the “Paper” tab within the printer properties control panel. This setting causes a dialog to be displayed before EVERY printed page, including the fi rst one.
Windows-Specifi c Operating System Features Windows Vista Notes: The “Roll Paper Pause” feature is not available in Vista. This system supports both 32-bit and 64-bit Vista. Windows XP / 2000 Professional Notes: Paper Type Control – Select Cut Sheet, Roll, or Perforated Roll. This modifi es the printable area of all paper sizes (Letter, Legal, A4, and Custom).
1. Install the printer driver. See page 6. 2. Make sure your printer is off before installing the interface cable. 3. Insert the printer end of the cable into the interface connector on the side of the printer. See example, Figure 7.
Via Infrared ( IrDA) If a USB cable is not connected to the PocketJet printer when it is turned on, the infrared connection is automatically enabled. Make sure your computer is set properly to send data via its infrared port, make sure the two infrared ports are aligned each other, and proceed to print.
2. Turn the printer on by pressing the main switch once quickly. The POWER indicator lights up. See Figure 8. 3. Insert a sheet of Brother Genuine (PA-C-410) into the paper input slot. Place the print side of the paper away from you, so that it faces the rear of the printer.
Making Prints Lighter or Darker You can make prints lighter or darker by using the Print Density Setting in the printer driver dialog. See “Accessing Advanced Software Features”, on page 7. If you are not using a driver, you may save a lighter or darker setting using the PocketJet 3 Utility.
PocketJet Utility, a printer setup program, that allows the user to modify storable confi guration options for the printer. Changes to the default confi guration options are in most cases relevant only where the host computer will be sending simple text data and it does not have a Brother-supplied driver.
Infrared ports. • From the Start Menu, select Programs, select “Brother” and “Brother PocketJet 3” or “PocketJet 3Plus”, and then select “PocketJet 3 Utility (or PocketJet 3Plus Utility)”. The application will load and the active window will appear as follows: Then you may choose the appropriate PocketJet printer using either the ‘File’...
Select Printer – Displays the currently available print queues for your printer, along with the port name, to make it easier to select the proper printer in case you have more than one print queue available. This will also modify the Printer selected on the main dialog.
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Selecting “Bluetooth Settings” will display the following screen where you will have the choice of setting two parameters, the PIN code and the Local Name. Setting a new PIN code limits access to your printer to only a host that has the correct PIN code.
Printer: This selection lists print queues that exist for the printer. In most cases only one queue will be displayed. If the queue lists more than one printer, select the one that corresponds to your connected printer. If using text mode, the following options should be set by the user. In non-text mode, they will be set automatically by a Windows driver.
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Raster Graphics is the most common form of usage for the PocketJet. The printer uses bit-mapped graphics as opposed to text. What you will see is WYSIWYG –...
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14” or until the Paper Sensor detects that no paper remains in the input of the printer. Note that either the end of a cut sheet, or the black mark printed on the back of certain roll and perforated paper, will be detected as the end of a page.
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Main Switch is diffi cult or unavailable. If Auto-On is set to ‘Enabled-No Main Switch’, the printer will power up as soon as an external power source is connected, and furthermore, the Main Switch cannot be used to turn the printer off.
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13. These are the ‘line feed’ (LF) and ‘carriage return’ (CR) characters. The “LF” causes the printer to move down to the next print line, and the “CR” causes the printer to move back to the left margin position. In most cases, these are sent at the ends of lines to position the printer for the next line of text.
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For example, if your current ‘Text Line Spacing’ is set to 6 lines per inch, you must specify at least ‘6’ lines of form length. The maximum setting is 127 lines.
Bottom Margin: This setting will modify the bottom margin when ‘Page Size’ is set to ‘Custom’. ‘Lines’ allow you to set a bottom margin equal to the height of a specifi c number of text lines. The actual space that is left depends upon the current setting of the ‘Text Line Spacing’...
Left Margin: This setting can modify the left margin when the ‘Custom’ ‘Page Size’ is selected. You may choose to avoid any changes by selecting ‘Use Paper Size’ which will assume you wish to use the full 8” available print width. You may also choose to set a number of columns of unprinted left margin.
Right Margin: This setting can modify the right margin when the ‘Custom’ ‘Page Size’ is selected. You may choose to avoid any changes by selecting ‘Use Paper Size’ which will assume you wish to use the full 8” available print width. You may also choose to set a number of columns of unprinted right margin.
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‘w’. The value supplied here will, as noted above, affect the actual width of margin settings. Extended Characters: This command determines what the printer’s ESC/P characters with values of between 128 and 255 are received. Either the graphics characters or italic versions of the lower valued characters (32 to 127) are printed.
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Character Set Map: This menu allows you to select the use of special characters appropriate for one of the languages selected. See Appendix I for a chart of the special characters available. Page 30...
You can print a test page using the Confi guration Utility or you can print test pages using the Main Switch (See “Self -Test Feature”, page 52). Clicking on ‘Test Page’ will print a page showing the current printer confi guration and image quality verifi cation graphics. See illustration below.
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“PJ3PlusFactory.cfg” on the same directory as exe fi le. will be loaded and displayed. Since that fi le is expected to match the internal factory confi guration of your printer, this fi le’s properties are set to “Read Only” and it should not be modifi ed.
Installing the Battery (Optional) 1. Open the printer’s battery cover by pressing the cover latch. Push the cover away from the AC adapter receptacle. See Figure 10. 2. Swing the cover open and remove it. 3. Gently push the battery connector into the terminal on the inside of the printer’s battery compartment.
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4. Grasp the battery removal ribbon, which is attached to the inside of the battery compartment. See Figure 12. NOTE: If you forget to hold on to the ribbon, you may accidentally insert the battery on top of it. Then you won’t be able to remove the battery by pulling the ribbon.
Removing the Battery 1. Open the printer’s battery cover by pressing the cover latch. Swing the cover open and remove it. 2. Pull out on the battery removal ribbon as shown in Figure 13 until the battery starts to tilt out of its compartment.
(following steps 1 through 3 below) be completed before using the battery for the fi rst time. 1. Make sure the printer is connected to an AC power outlet with the AC adapter and power cord or a DC power cord.
Tips on Using the Battery Darker prints discharge the battery faster than lighter prints do. Use the density adjustment from the driver dialog on your computer or use the Set-Up Utility to adjust lightness and darkness. See “Accessing Advanced Software Features” on page 7. Page 38...
See Figures 15 and 16, pages 41 and 42. Pull the paper out, close the cover, and reinsert paper. • If the printer does start to print, wait for the page to be printed and then reprint that page if necessary.
Brother guarantees optimum compatibility with your PocketJet printer when you use Brother Genuine Thermal paper. This paper is a thermal paper, which eliminates the use of toner, ribbons or ink. It has been specifi cally designed and tested for optimal support for the PocketJet printer family.
This can be repeated as many times as necessary. If this does not move the jammed paper out of the printer, use Method 2 below. Method 2 1.
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2. Gently pull the paper out of the printer. Pulling in either direction is acceptable. See Figure 16. Figure 16. Pulling jammed paper out of the printer 3. Close the release cover. 4. Reinsert a new sheet of paper in the printer and restart the job.
The printer pulls the cleaning cloth through. The roller movement will stop automatically after about 60 seconds, and the printer returns to an idle state. If you press the main switch before 60 seconds has elapsed, this will toggle the feed motor on and off.
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Don’t throw the cleaning cloth away after you clean the print head. It should last for the life of the printer. Keep the cleaning cloth with your printer supplies and use it whenever you need to clean the print head.
Cleaning the Platen Roller Dirt and debris on the platen roller can make the roller feed paper into the printer at an angle, degrade the quality of the printed image, or both. Make sure the printer is powered on without paper loaded.
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Don’t throw the cleaning cloth away after you clean the platen roller. It should last for the life of the printer. Keep the cleaning cloth with your printer supplies and use it whenever you need to clean the platen roller or the print head.
Cleaning the Printer’s Exterior Should the outside of the printer become dirty, clean it using a dry cloth. NOTE: Avoid saturating the cloth. Do not allow water to get inside the printer. Avoid the use of benzene, alcohol, paint thinner, or cleaners that are abrasive, alkaline, or acidic.
Chapter 5 - Reference Indicator Lights The indicator lights tell you about the current status of the printer. Indicator Light Table POWER DATA Solid = Alternating Blinking ERROR = Doesn’t matter External power in use Battery in use, > 14.0 Volts Battery in use, >...
The POWER indicator light does not light The printer is receiving no power. If you are using the AC adapter, make sure it is connected properly. See page 1, “Connecting to an AC Outlet (Optional)”. Make sure the AC power outlet is “live”.
Time-Out When Charging The printer believes that too much time was required to bring the battery up to a normal charge voltage. A maximum of 150 minutes is allowed for the charging cycle. This is an indication that the battery should be replaced.
Press the main switch for two seconds and release to place the printer in “Service Mode”. The red DATA light will illuminate. Insert a piece of Brother Genuine Thermal paper in the printer. The test page will print automatically. After the print is complete, the printer will return to an idle state.
Chapter 6 - Troubleshooting Overview If you have diffi culty getting your printer to work properly, fi rst check to make sure you have done the following tasks correctly (See Chapter 1, “Setting Up the Printer”). • Installing the battery or connecting the printer to an AC outlet •...
Paper moves through the printer, but nothing appears on the paper Make sure you are using Brother Genuine Thermal paper and that you are loading it properly with the print side away from you. See page 39, “Inserting Paper”. Also, check the Print Density setting using the “Accessing Advanced Software Features”,...
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Make sure the release cover was not left open during printing. If it is open, close it completely. Make sure the paper is not slipping in the printer. If it is, make sure the print head and platen roller are clean. See Chapter 4, “Maintaining the Printer”.
Adjust the application or printer driver settings as needed or reduce the print image within your application to fi t on the letter-size page. The data light will remain lit green to indicate that data is still in the printer after the page has completed printing.
The print buffer contains unprinted data from the software application. If you have already inserted paper in the printer, take the paper out and re-insert it to make sure the printer knows paper is ready. If that doesn’t work, you may need to turn the printer off, turn it back on, and restart the print job.
2 types (Cigarette Car Adapter or Wired type) Approximately 70 sheets (printing duty 5% with density 5 and using fully charged new battery) USB Ver.2.0 (Full Speed) (A - mini-B=Printer, Peripheral) Ver.1.0 (IrCOMM and IrOBEX) Page 58 PJ-523 300 x 300 dpi Confi...
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Software Printer font size Printer font face Barcode generation Operating environment ENVIRONMENTAL Operation temperature: Operation humidity: Storage temperature: Storage humidity: 10 cpi, 12 cpi, 15 cpi and Proportional sizes. Serif and Sans Serif Windows 2000 Professional / XP / Windows Vista (USB, Bluetooth, IrDA) 5 - 35 °C / 41 - 95 °F...
2 types (Cigarette Car Adapter or Wired type) Approximately 70 sheets (printing duty 5% with density 5 and using fully charged new battery) USB Ver.2.0 (Full Speed) (A - mini-B=Printer, Peripheral) Ver.1.0 (IrCOMM and IrOBEX) Ver. 2.0 Class 2, Serial Port Profi le supported Page 60 PJ-563 300 x 300 dpi Confi...
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Software Printer font size Printer font face Barcode generation Operating environment ENVIRONMENTAL Operation temperature: Operation humidity: Storage temperature: Storage humidity: 1) These fi gures are depending on its environment. “Our standard environment” is as follows: JEITA J1 pattern on A4 size paper and continuous printing.
Appendix I - Character Set Tables Extended Graphics Character Table MSB> LSB 0 “ & ‘ International Character Set Table France Germany £ Denmark I ¤ Sweden Italy Spain I Japan ¤ Norway Denmark II Spain II Latin America Korea Legal Ç...