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11.1 In case of a fault
If the TS3 is suspected of being faulty, there are signs of malfunctions, we advise you to strictly follow the
!
recommendations below:
1. Take note of the type of fault
2.
Take note of the Serial Number, TS3 SW version ( see chapter
3.
Take note of the trip unit type.
4. Prepare a short description of the problem (which messages were present on the display? Which type of test where under
test? When did it happen? How many times? Was it always under the same conditions? what current? is the event
reproducible?)
5. Send/communicate all information collected, together with CB circuit diagram, to your nearest ABB Customer
Assistance service..
Delivering comprehensive, accurate information to ABB Assistance service will facilitate technical analysis of the problem
encountered, and allow to promptly carry out all actions useful for the user.
888.902.6111
TS3
1SDH000670R0002
www.intellirentco.com
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