Related Manuals for LG Ericcson iPECS-CM
Summary of Contents for LG Ericcson iPECS-CM
- Page 1 iPECS-CM Hotel Feature Manual Please read this manual carefully before operating System. Retain it for future reference.
- Page 2 Copyright Laws. Ericsson-LG Enterprise reserves the right to make changes in specifications at any time without notice. The information furnished by Ericsson-LG Enterprise in this material is believed to be accurate and reliable, but is not warranted to be true in all cases.
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Page 3: Table Of Contents
iPECS-CM Feature Description and Operation Issue 2.6 Table of Contents HOTEL FEATURE ..................1 ...................... 2 ROGRAM ENUS ........................2 HECK ....................... 5 HECK WAKE-UP R ..............6 EGISTRATION ANCELLATION ............9 ISTURB EGISTRATION ANCELLATION ............10 ESSAGE EGISTRATION ANCELLATION .................... -
Page 4: Hotel Feature
Minibar, etc.) as well as convenient features for hotel guest (Wake-up, DND, Message Wait, Off-hook Alarm, etc.). Hotel PMS (Property Management System) integrations are supported through Ericsson-LG Enterprise Open MSI (Manufacture Specific Interface) as well as direct Fidelio Opera Interface. -
Page 5: Program Menus
iPECS-CM Feature Description and Operation Issue 2.6 1.1 Program Menus The following features are supported in Program Menu of Front Desk station. To access the menu, press [PGM] button and dial 0. Table 1.1 Hotel Program Menu List PROGRAM MENU MENU SUB MENU REMARKS... - Page 6 iPECS-CM Feature Description and Operation Issue 2.6 PMS Group Check-in time (display only) Check-out time LCD Language Prompt Language select Prepaid Money Message (display only) [Station Information] Call between Rooms Trunk Outgoing Call Off-Hook Alarm (display only) DND (display only) Digit Restriction Class Digit Conversion Class Call Forward / Forward No.
- Page 7 iPECS-CM Feature Description and Operation Issue 2.6 In the “Group Information” window, set the range of multiply (plural number) and click the [+] button. Click the “Save” button Unusable numbers are displayed as red color and in order to delete them, click the right button of the mouse and select the “Vacant Delete”...
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Page 8: Check Out
iPECS-CM Feature Description and Operation Issue 2.6 12) Hotel Extension Attribute> Off Hook Alarm Digit 13) Hotel Extension Attribute> LCD Language 14) Hotel Extension Attribute> Prompt Language Select 15) Hotel Extension Attribute> Digit Restriction Class 16) Hotel Extension Attribute> Digit Conversion Class 17) Hotel Extension Attribute>... -
Page 9: Wake-Up Registration/Cancellation
iPECS-CM Feature Description and Operation Issue 2.6 Related WMS Menu Data Management > Hotel Information 1) Hotel General Configuration> “Check-Out Digit Restriction Class” 2) Hotel General Configuration> “Check-Out Digit Conversion Class” 3) Hotel Extension Attribute> “Room Check-in State” Related Features Hardware 1.4 WAKE-UP Registration/Cancellation Description... - Page 10 iPECS-CM Feature Description and Operation Issue 2.6 To check Wake-up setting; Click [WAKE-UP] button. Enter a room number To cancel Wake-up: Click [WAKE-UP] button. Enter a room number. Select the Wake-up index (1~5). Click [Delete] button in the box. Front Desk station To register Wake-up for a room: Enter {Wake-up Register} feature code or press [PGM] button and Dial 03.
- Page 11 iPECS-CM Feature Description and Operation Issue 2.6 To cancel Wake-up time: Enter {Wake-up Cancel} feature code or press [PGM] + ‘1’ + ‘4.’ Enter the index number of Wake-up. (1~5) Press [SAVE] button. Guest Station (Single Line Telephone) To register a Wake-up: Lift the handset.
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Page 12: Do Not Disturb Registration/Cancellation
iPECS-CM Feature Description and Operation Issue 2.6 1.5 Do Not Disturb Registration/Cancellation Description Registers/cancels DND service to a specific room from the IPECS Attendant, Front Desk, Guest Station or PMS. Operation IPECS Attendant To register DND: Click [DND] button. Enter an extension number to register DND. Click [ENT] button. -
Page 13: Message Wait Registration/Cancellation
iPECS-CM Feature Description and Operation Issue 2.6 To cancel DND: 1) Enter {DND Register/Cancel} feature code; Service Set Confirmation Tone is heard. Conditions Single or Multiple DND registration is supported by Hotel PMS. Related WMS Menu Data Management > Hotel Information > Hotel Extension Attribute> “DND” Data Management >... - Page 14 iPECS-CM Feature Description and Operation Issue 2.6 Press [SAVE] button; Service Set Confirmation Tone will be given and the result will be displayed on LCD. Guest Station (Multi-Function Phone) To register message wait: In one of the following condition; . A Guest station calls the other station and is listening RBT. .
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Page 15: Off-Hook Alarm
iPECS-CM Feature Description and Operation Issue 2.6 Related WMS Menu Data Management > Tenant Information > Tenant Basic Information > Tenant Attribute > “Extension Message Wait Use”, “Extension Voice Message Wait Use” Data Management > Numbering Plan Information > Feature Code> “Message Wait Register”, “Message Wait Answer”... -
Page 16: Room Cut
iPECS-CM Feature Description and Operation Issue 2.6 In case Off Hook Alarm registration in iPECS Attendant, only extension number can be set as the destination (Off Hook Alarm Digit). SIP and WIFI do not support off-hook alarm. Related WMS Menu Data Management >... -
Page 17: Icm Call Barring
iPECS-CM Feature Description and Operation Issue 2.6 Related Features Hardware 1.9 ICM Call Barring Description ICM call baring for Guest Station can be set by Front Desk and iPECS Attendants. ICM call barring among different station type can be configured through WMS. The following table shows the ICM call barring policy. -
Page 18: Room Swapping
iPECS-CM Feature Description and Operation Issue 2.6 Enter a room number or room number range with * between room numbers Press [SAVE] button. Set whether to use ICM (0=Allowed, 1=Not Allowed). Press [SAVE] button; Service Set Confirmation Tone will be given and the result will be displayed on LCD. -
Page 19: Maid Status
iPECS-CM Feature Description and Operation Issue 2.6 Front Desk station To swap rooms Press [PGM] button. Dial 09. Enter a current room number and dial ‘*’. Enter a new room number and dial ‘*’. Dial 0 for Confirm and 1 for Cancel Press [SAVE] button;... -
Page 20: Minibar Registration
iPECS-CM Feature Description and Operation Issue 2.6 0x05 – UNDER_REPAIR 0x06 – REPAIR_COMPLETED 0x07 – ROOM_OCCUPIED Operation IPECS Attendant To change Maid Status: Click [ROOM STS] button. Press a room number. Enter Maid Status (1 ~ 7). Enter MAID ID (0000 ~ 9999). -
Page 21: Guest Name/Info Display
iPECS-CM Feature Description and Operation Issue 2.6 2) Enter item number (0 ~ 9999). 3) Press [SAVE] button. 4) Enter the number of item (0 ~ 9999). 5) Press [SAVE] button; Service Set Confirmation Tone will be given and the result will be displayed on LCD. -
Page 22: One Digit Service
iPECS-CM Feature Description and Operation Issue 2.6 Guest Name Room State PMS Group Check-in time (display only) Check-out time LCD Language Prompt Language select Prepaid Money Message (display only) [Station Information] Call between Rooms Trunk Outgoing Call Off-Hook Alarm (display only) DND (display only) Digit Restriction Class Digit Conversion Class... -
Page 23: Room Monitor/Baby Listening
iPECS-CM Feature Description and Operation Issue 2.6 Lift the handset or press [SPEAKER] button. Dial a digit and wait until “One Digit Service Time” is expired. Call will be placed to the destination configured in One Digit Service Table. Conditions ... -
Page 24: Vip Guest Call
iPECS-CM Feature Description and Operation Issue 2.6 It is available for room checked-in. In case another station calls to the room number monitored, DND rejection tone is heard. In this condition, step call and camp-on registration is denied, but message wait, redial and pilot hunt can be performed. ... -
Page 25: Vip Guest Wake-Up Call
iPECS-CM Feature Description and Operation Issue 2.6 1.17 VIP Guest Wake-up Call Description Attendant can provide the Wake-up call to VIP guest instead of System. Operation iPECS Attendant How to work this feature: 1) A Wake-up call is registered for VIP Guest station. 2) On the Wake-up time, the Wake-up call is terminated to iPECS Attendant, not to VIP Guest station;... - Page 26 iPECS-CM Feature Description and Operation Issue 2.6 - All the Member Room numbers are restricted to be called, but only Master Room number is allowed to be called. - Different wakeup ring option and different normal ring option can be set to each Member Room numbers. Operation Call To Suite Room: 1) Caller dials Master Room number, Master Room number are displayed on caller.
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Page 27: Fidelio Hotel Feature
iPECS-CM Feature Description and Operation Issue 2.6 2 Fidelio Hotel Feature iPECS-CM Supports interface with Micros-Fidelio Opera, a hotel management system. System networking operations between iPECS-CM and Opera utilizes Fidelio Interface Application Specification (FIAS), and connection is made possible with Fidelio server IP and port configurations. Guest data and room data are identical to normal hotel features except modified data is reported to the server.