Troubleshooting - Toshiba SD-270EKB Owner's Manual

WARNING
Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty.
Do not open the system as there is a risk of electric shock.
If a fault occurs, first check the points listed below before taking the system for repair. If you are unable to
remedy a problem by following these guides, consult your dealer or TOSHIBA for help.
Problem Solution
No power
No picture
Distorted picture
Picture clipped
Completely distorted picture
or black /white picture with
DVD.
No sound/distorted sound
No audio at digital output
No sound and picture
Disc cannot be played
Picture freezes momentarily
during playback
No return to start-up screen
when disc is removed
The player does not respond
to the Remote Control
Buttons do not work
Player does not respond to
some operating commands
during playback.
Menu items cannot be selected
Unable to select Progressive
Scan on/off
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Unable to play DivX movies.
No sound during DivX ® movies
playback.
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An DivX movies does not
repeat.
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Certain DivX files does not
play or are skipped.
-Check if the AC power cord is properly connected.
I/
-Press the 2 ON/STANDBY on the front of the DVD player to turn on the power.
-Refer to your TV' s manual for correct Video In channel selection. Change the TV
channel until you see the DVD screen.
-Check if the TV is switched on.
-If the progressive scan feature is activated but the connected TV does not support
progressive signals or the cables are not connected accordingly. See page 11-12 for
proper progressive scan set up or to deactivate the progressive scan feature.
-Sometimes a small amount of picture distortion may
appear depending on the disc being played back. This is not malfunction.
-Maybe cause by View Mode Setting (see page 18). Set to original for normal viewing.
-Connect DVD Player directly to the TV.
-Make sure the disc is compatible with the DVD player.
-Ensure that the DVD Player's setting is set to match that of the disc and your TV.
-Ajust the volume.
-Check that the speakers are connected correctly.
-Check the digital connections.
-Check if your reciever can decode MPEG-2 or DTS and if not, please make sure the
digital output is set to PCM.
-Check if the audio format of the selected audio language matches your receiver
capabilities.
-Check that the cable is connected to the correct device (See Connecting to television).
-The DVD + R/RW must be finalised.
-Ensure the disc label is facing up.
-Check if the disc is defective by trying another disc.
-Wrong region code.
-Check the disc for fingerprint/scratches and clean with a soft cloth wiping from centre
to edge.
-Reset the unit by switching the player off, then on again.
-Aim the Remote Control directly at the sensor on the front of the player.
-Reduce the distance to the player.
-Replace the batteries in Remote Control.
-Re-insert the batteries with their polarities(+/- signs)as indicated
-To completely reset the player ,unplug the AC cord from AC outlet for 5-10 seconds.
-Operations may not be permitted by the disc.
Refer to the instructions of the disc jacket.
-Press STOP twice before selecting System Menu.
-Depending on the disc availability,some menu items cannot be selected.
-Check that the output of the video signal is switch to P-Scan/component.
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-Check that the DivX file is encoded in 'Home Theatre' mode with DivX
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-Check that the DivX movie downloaded is a complete file.
-The audio codec may not be supported by this DVD player.
-Check that file size of the movie does not exceed the file size of the disc during
downloading.
-Make sure the filename extension is correct. (See page 13.)
- Recording on another brand of disc or at lower speed.
- Ensure that the source file is not corrupted.

Troubleshooting

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5.x encoder.