Troubleshooting - D-Link DSM-120 User Manual

DSM-120 User's Manual

Troubleshooting

I cannot see the Setup Wizard when I turn on my DSM-120 player for
the first time.

Make sure you have firmly attached the power adapter plug to the back of the player.
Also, verify the power adapter is plugged into a working power outlet and that the
outlet is not controlled by a light switch.
I've updated the firmware on my DSM-120 but all of the features do
not work.

Be sure you've updated to the latest version of the D-Link Media Server software as
well.
You can download the latest version at http://support.dlink.com
My remote control isn't working.

Make sure the batteries are inserted correctly.

Try removing the batteries and reinserting them without touching any buttons on the
remote control.

Replace the batteries with new ones.
I can't use my HDD or USB device that I just installed.

Please make sure that it is a FAT or FAT32 File System. Reformatting your Hard Drive
to this File System may be required.
Note: Reformatting your drive will wipe out everything.
How do I turn on the LCD backlight when the DSM-120 is turned off
so that I may be able to read the time?

Press any key (other than the power key) on the remote, or on the device, to turn on
the backlight. The backlight will stay lit for five seconds before turning off again.
D-Link Systems, Inc.
Troubleshooting
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