Page 1
Help Guide In-Car Receiver XAV-1500/XAV-1550D Use this manual if you encounter any problems, or have any questions. Getting Started Guide to Parts and Controls Main Unit and Remote Commander Screen Displays Performing Initial Settings Preparing a BLUETOOTH Device Preparing a Bluetooth® Device...
Page 2
Radio Listening to the Radio Listening to the Radio Tuning Using Radio Option Functions Listening to the DAB/DAB+ Radio (XAV-1550D(EUR)) Listening to the DAB/DAB+ Radio Searching for Station by Station Group Searching for Station by Station Name Using DAB Option Functions Playback Playing a USB Device Playing a BLUETOOTH Device...
The clock set automatically is not accurate. Touch Screen The touch screen does not react to your touch correctly. Multi-touch is not recognized. Radio The radio reception is poor./Static noise occurs. The stations cannot be received. (XAV-1500(E)/XAV-1500(LA)/XAV-1500(IN)) PTY displays [PTY not found.].
Page 4
Seek starts after a few seconds of listening. (XAV-1500(EUR)/XAV-1550D(EUR)) There are no traffic announcements. (XAV-1500(EUR)/XAV-1550D(EUR)) DAB/DAB+ radio (XAV-1550D(EUR)) The stations cannot be received. No traffic announcements. Picture There is no picture/picture noise occurs. The picture does not fit in the screen.
Page 5
No sound is output from the car speakers during a handsfree call. WebLink™ WebLink™ cannot be used. There is no sound./The sound is low. Messages General BLUETOOTH WebLink™ DAB radio (XAV-1550D(EUR)) Customer Support Websites About the “Support by Sony” App 5-008-228-11(1) Copyright 2020 Sony Corporation...
XAV-1500/XAV-1550D Main Unit and Remote Commander Main unit RM-X170 remote commander (XAV-1500(E)/XAV-1500(LA)/XAV-1500(IN)) The remote commander can be used to operate the audio controls. For menu operations, use the touch screen. Note The white buttons in the illustration above are not supported.
Page 7
Display/touch screen HOME Displays the HOME screen. ATT (attenuate) Press and hold for 1 second to attenuates the sound. To cancel, press and hold again, or rotate the volume control dial. Receptor for the remote commander Volume control dial Rotates to adjust the volume when the sound is output. OPTION Displays the OPTION screen.
Page 8
5-008-228-11(1) Copyright 2020 Sony Corporation...
Help Guide In-Car Receiver XAV-1500/XAV-1550D Screen Displays Playback screen: HOME screen: OPTION screen: 1. Status indication Icon in the Detail display Lights up when the sound is attenuated. (attenuate) (Alternative Lights up when AF (Alternative Frequencies) is available. (XAV-1500(EUR)/XAV-1550D(EUR)) Frequencies)
Page 10
Icon in the Detail display Lights up when the current traffic information (TA: Traffic Announcement) is available. (XAV- (Traffic 1500(EUR)/XAV-1550D(EUR)) Announcement) (DAB Lights up when a DAB announcement is available. (XAV-1550D(EUR)) announcement) Indicates the signal strength status of the DAB radio. (XAV-1550D(EUR)) (DAB) Lights up when the BLUETOOTH signal is on.
Page 11
Turns off the monitor. When the monitor is turned off, touch any part of the display to turn it back on. ( EXTRA BASS ) Changes the EXTRA BASS setting. ( EQ10/Subwoofer ) Changes the EQ10/Subwoofer setting. Related Topic General Settings (General) Sound Settings (Sound) 5-008-228-11(1) Copyright 2020 Sony Corporation...
After setting the date and time, touch [OK]. XAV-1500(E)/XAV-1500(LA)/XAV-1500(IN): proceed to step 5. XAV-1500(EUR)/XAV-1550D(EUR): skip to step 6. Touch [Tuning Steps], then set the FM/AM tuning step. (XAV-1500(E)/XAV-1500(LA)/XAV-1500(IN)) To return to the previous display, touch (back), then touch [OK]. The startup caution appears.
Before connecting the device, turn down the volume of this unit; otherwise, a loud sound may result. Related Topic Pairing and Connecting with a BLUETOOTH Device Connecting with a Paired BLUETOOTH Device 5-008-228-11(1) Copyright 2020 Sony Corporation...
Help Guide In-Car Receiver XAV-1500/XAV-1550D Pairing and Connecting with a BLUETOOTH Device When connecting a BLUETOOTH device for the first time, mutual registration (called “pairing”) is required. Pairing enables this unit and other devices to recognize each other. Place the BLUETOOTH device within 1 m (3 ft) of this unit.
Page 15
5-008-228-11(1) Copyright 2020 Sony Corporation...
While streaming BLUETOOTH audio, you cannot connect from this unit to the mobile phone. Connect from the mobile phone to this unit instead. To capture your voice during handsfree calling You need to install the microphone (supplied). 5-008-228-11(1) Copyright 2020 Sony Corporation...
Help Guide In-Car Receiver XAV-1500/XAV-1550D Connecting a USB Device Turn down the volume on the unit. Connect the USB device to the unit. 5-008-228-11(1) Copyright 2020 Sony Corporation...
Start playback of the portable audio device at a moderate volume, and set your usual listening volume on the unit. During playback, touch (option), then touch [Input Level]. Adjust the volume level between [-10] and [+15]. 5-008-228-11(1) Copyright 2020 Sony Corporation...
By connecting the optional rear view camera to the CAMERA IN terminal, you can display the picture from the rear view camera. To display the picture from the rear view camera Press HOME, then touch [Rear Camera]. 5-008-228-11(1) Copyright 2020 Sony Corporation...
Tune in manually. Touch and hold to continuously skip frequencies. F. Preset numbers Select a preset station. Swipe right/left to show the other preset stations. Touch and hold to store the current frequency in that preset. 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 21
While receiving the station that you want to store, touch and hold the desired preset number. To receive stored stations Select the band, then touch the desired preset number. Related Topic Listening to the Radio 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 22
Selects a program type from the PTY list to search for a station broadcasting the selected program type. (Only available during FM reception.) To receive emergency announcements (XAV-1500(EUR)/XAV-1550D(EUR)) With the AF or TA function on, emergency announcements will automatically interrupt the currently selected source.
Help Guide In-Car Receiver XAV-1500/XAV-1550D Listening to the DAB/DAB+ Radio Press HOME, then touch [DAB+]. Hint Set [Antenna Power] to [ON] (default) or [OFF] depending on the type of DAB antenna (aerial) (not supplied). When [DAB+] is selected for the first time after performing the factory reset, the auto tune starts automatically. Allow the auto tune to finish.
Page 24
5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 25
To store a station manually While receiving the station that you want to store, touch and hold the desired preset number. To receive stored stations Touch the desired preset number. Related Topic Using DAB Option Functions 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 26
The station list appears. Touch the desired station. To search from playback screen Touch SEEK+/– to switch to the previous/next station. To update the station list Touch (list), then touch [Auto Tune]. Related Topic Using DAB Option Functions 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 27
[Information] Displays the currently selected station group name, station name, PTY type of the station, etc. [Antenna Power] Supplies power to the DAB antenna (aerial) input terminal: [ON], [OFF]. Related Topic Using Radio Option Functions 5-008-228-11(1) Copyright 2020 Sony Corporation...
Press HOME, then touch [USB]. To remove the USB device Turn the unit off or turn the ignition switch to the ACC off position, then remove the USB device. Related Topic Supported Formats for USB Playback Customer Support Websites 5-008-228-11(1) Copyright 2020 Sony Corporation...
To match the volume level of the BLUETOOTH device to other sources You can reduce the volume level differences between this unit and the BLUETOOTH device: During playback, touch (option), then set [Input Level] between -6 and +6. Related Topic Connecting with a Paired BLUETOOTH Device 5-008-228-11(1) Copyright 2020 Sony Corporation...
During playback, touch (repeat) or (shuffle) repeatedly until the desired play mode appears. Playback in the selected play mode may take time to start. Available play modes differ depending on the selected sound source and connected device. 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 31
(list). The list screen of the currently played item appears. When connecting the USB device to the USB port, touch (audio) or (video) to list up by file type. Touch the desired item. Playback starts. 5-008-228-11(1) Copyright 2020 Sony Corporation...
Displays a 4:3 picture in its original size, with side bars to fill the 16:9 screen. Zoom Displays a 16:9 picture that has been converted into 4:3 letter box format. Full Displays a 16:9 picture in its original size. Captions Enlarges the picture horizontally, while fitting captions in the screen. 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 33
Help Guide In-Car Receiver XAV-1500/XAV-1550D Preparing a Mobile Phone To use a mobile phone, connect it with this unit. Related Topic Preparing a Bluetooth® Device 5-008-228-11(1) Copyright 2020 Sony Corporation...
The ringtone and talker's voice are output from the front speakers. To select the speakers for handsfree calling, press HOME, then touch [Settings] and select [Phone Call Sound] in [Sound]. To reject/end a call Touch (end a call). Related Topic Preparing a Mobile Phone 5-008-228-11(1) Copyright 2020 Sony Corporation...
(contacts) and select a phone number you want to store in the Favorites. The confirmation display appears. Touch [Add to Favorites]. Touch the desired preset in the Favorites to store the phone number. The contact is stored in the Favorites. Related Topic Preparing a Mobile Phone 5-008-228-11(1) Copyright 2020 Sony Corporation...
(speaker/phone) to switch the phone call audio between the unit and mobile phone. Note Depending on the mobile phone, this operation may not be available. To answer an incoming call automatically Touch (option), then set [Auto Answer] to [ON]. 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 38
To connect an iPhone, use a USB connection cable for iPhone (not supplied). To connect an Android phone, use an appropriate connection cable (not supplied). Press HOME, then touch the WebLink™ icon. The WebLink™ display appears on the display of the unit. Touch and control the applications. 5-008-228-11(1) Copyright 2020 Sony Corporation...
(The same as pressing and holding (previous).) Video/audio playback: skip backward a file/track. (The same as (previous).) Swipe upwards Radio reception: receive stored stations (go forward). Swipe downwards Radio reception: receive stored stations (go backward). 5-008-228-11(1) Copyright 2020 Sony Corporation...
To return to the previous display Touch (back). To switch to the playback screen Touch (return to the playback screen). Related Topic General Settings (General) Sound Settings (Sound) Visual Settings (Visual) BLUETOOTH Settings (Bluetooth) Canceling the Demonstration Mode 5-008-228-11(1) Copyright 2020 Sony Corporation...
Sets the FM/AM tuning step of your country: [50kHz/9kHz], [100kHz/10kHz], [200kHz/10kHz]. Factory Reset Initializes all the settings to the factory settings. Firmware Version Updates and confirms the firmware version. Open Source Licenses Displays the software licenses. Related Topic Basic Setting Operation Customer Support Websites 5-008-228-11(1) Copyright 2020 Sony Corporation...
Help Guide In-Car Receiver XAV-1500/XAV-1550D Sound Settings (Sound) EXTRA BASS Reinforces bass sound in synchronization with the volume level: [OFF], [1], [2]. EQ10/Subwoofer Selects an equalizer curve and adjusts the subwoofer level. (Available when any source is selected.) Item Detail...
Page 44
Enhances audio output: [OFF], [Low], [Middle], [High]. Phone Call Sound Selects the speakers for handsfree calling: [Front], [Rear], [All]. Related Topic Basic Setting Operation 5-008-228-11(1) Copyright 2020 Sony Corporation...
Dims the button illumination when the monitor is turned off: [OFF], [1], [2], [3], [4]. Touch Screen Adjust Adjusts the touch screen calibration if the touching position does not correspond with the proper item. Related Topic Basic Setting Operation 5-008-228-11(1) Copyright 2020 Sony Corporation...
(Available only when [Bluetooth Connection] is set to [ON] and a BLUETOOTH device is connected to the unit.) Bluetooth Reset Initializes all BLUETOOTH-related settings such as pairing information, call history, history of connected BLUETOOTH devices, etc. Related Topic Basic Setting Operation 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 47
Help Guide In-Car Receiver XAV-1500/XAV-1550D Canceling the Demonstration Mode Press HOME, then touch [Settings]. Touch [General], then touch [Demo] to set to [OFF]. To exit the setup menu, touch (back) twice. Related Topic General Settings (General) 5-008-228-11(1) Copyright 2020 Sony Corporation...
Help Guide In-Car Receiver XAV-1500/XAV-1550D Updating the Firmware To update the firmware, visit the support site, then follow the online instructions. Note During the update, do not remove the USB device. Related Topic Customer Support Websites 5-008-228-11(1) Copyright 2020 Sony Corporation...
Help Guide In-Car Receiver XAV-1500/XAV-1550D Precautions Power antenna (aerial) extends automatically. When you transfer ownership or dispose of your car with the unit installed, initialize all the settings to the factory settings by performing the factory reset. Do not splash liquid onto the unit.
Keep other electrical devices away from the touch screen. They may cause the touch screen to malfunction. If you have any questions or problems concerning your unit that are not covered in this Help Guide, consult your nearest Sony dealer. Related Topic General Settings (General) 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 51
Help Guide In-Car Receiver XAV-1500/XAV-1550D Supported Formats for USB Playback WMA (.wma)* Bit rate: 48 kbps – 192 kbps (Supports variable bit rate (VBR))* Sampling frequency* : 44.1 kHz MP3 (.mp3)* Bit rate: 48 kbps – 320 kbps (Supports variable bit rate (VBR))* Sampling frequency* : 32 kHz, 44.1 kHz, 48 kHz...
Page 52
Note Some files may not be played back even though their file formats are supported by the unit. 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 53
Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. Please note that the use of this accessory with an Apple product may affect wireless performance. 5-008-228-11(1) Copyright 2020 Sony Corporation...
Notice on License This product contains software that Sony uses under a licensing agreement with the owner of its copyright. We are obligated to announce the contents of the agreement to customers under requirement by the owner of copyright for the software.
Help Guide In-Car Receiver XAV-1500/XAV-1550D Maintenance Replacing the lithium battery (CR2025) of the remote commander (XAV-1500(E)/XAV-1500(LA)/XAV- 1500(IN)) When the battery becomes weak, the range of the remote commander becomes shorter. CAUTION Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type.
Help Guide In-Car Receiver XAV-1500/XAV-1550D Specifications Monitor section Display type Wide LCD color monitor Dimensions 6.2 in/157 mm System TFT active matrix Number of pixels 1,152,000 pixels (800 × 3 (RGB) × 480) Color system PAL/NTSC automatic select for CAMERA IN terminal...
Approx. 0.9 kg (1 lb 16 oz) Main unit (1) Package contents Parts for installation and connections (1 set) Remote commander (1): RM-X170 (XAV-1500(E)/XAV-1500(LA)/XAV-1500(IN)) Ask the dealer for detailed information. Design and specifications are subject to change without notice. 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 59
The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Sony Corporation is under license. Other trademarks and trade names are those of their respective owners. Windows Media is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.
Do the following before you request a repair service. Read the relevant instruction and troubleshooting topics in this Help Guide. Issues may be resolved by updating the software. When you install the “Support by Sony” app on your smartphone, you can get software update information conveniently.
Page 61
Help Guide In-Car Receiver XAV-1500/XAV-1550D There is no beep sound. An optional power amplifier is connected and you are not using the built-in amplifier. 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 62
Help Guide In-Car Receiver XAV-1500/XAV-1550D The fuse has blown./The unit makes noise when the position of the ignition is switched. The power supply leads are not matched correctly with the car’s accessory power connector. 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 63
The display disappears from/does not appear on the monitor. The monitor off function is activated. Touch anywhere on the display to turn the display back on. Related Topic Main Unit and Remote Commander Screen Displays 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 64
Help Guide In-Car Receiver XAV-1500/XAV-1550D Menu items cannot be selected. Unavailable menu items are displayed in gray. 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 65
The USB functions do not work properly. Do not use a USB extension cable as it may cause deterioration of signal quality. Use a shorter USB cable when connecting the USB device, or replace the USB cable with a new one. 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 66
Help Guide In-Car Receiver XAV-1500/XAV-1550D The unit cannot be operated. Press and hold HOME for more than 10 seconds to restart the unit. For your safety, do not restart the unit while you are driving. 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 67
The clock data on radio waves is not accurate. Press HOME, select [Settings] [General] [Date/Time] [Set Date/Time], then set to [Manual]. After that, touch (register/setup) and adjust the clock manually. Related Topic General Settings (General) 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 68
Touch one part of the touch screen at a time. If two or more parts are touched simultaneously, the touch screen will not react correctly. Calibrate the touch screen of the display. Touch the pressure sensitive screen firmly. Related Topic Visual Settings (Visual) 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 69
Help Guide In-Car Receiver XAV-1500/XAV-1550D Multi-touch is not recognized. Multi-touch operation is not supported on this unit. 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 70
Help Guide In-Car Receiver XAV-1500/XAV-1550D The radio reception is poor./Static noise occurs. Connect the antenna (aerial) firmly. 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 71
Help Guide In-Car Receiver XAV-1500/XAV-1550D The stations cannot be received. (XAV-1500(E)/XAV-1500(LA)/XAV-1500(IN)) The tuning step setting has been erased. Set the tuning step again. Related Topic General Settings (General) 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 72
Help Guide In-Car Receiver XAV-1500/XAV-1550D PTY displays [PTY not found.]. The current station is not an RDS station, or the radio reception is poor. 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 73
Help Guide In-Car Receiver XAV-1500/XAV-1550D Seek starts after a few seconds of listening. (XAV-1500(EUR)/XAV-1550D(EUR)) The station is non-TP or has a weak signal. Deactivate TA. Related Topic Using Radio Option Functions 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 74
Help Guide In-Car Receiver XAV-1500/XAV-1550D There are no traffic announcements. (XAV-1500(EUR)/XAV-1550D(EUR)) Activate TA. The station does not broadcast any traffic announcements despite being TP. Tune into another station. Related Topic Using Radio Option Functions 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 75
Help Guide In-Car Receiver XAV-1500/XAV-1550D The stations cannot be received. See [No Station] for details when the DAB signal cannot be received. Related Topic DAB radio (XAV-1550D(EUR)) 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 76
Help Guide In-Car Receiver XAV-1500/XAV-1550D No traffic announcements. Disable DAB announcements. Traffic announcements are not available while DAB announcements are enabled. Related Topic Using DAB Option Functions 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 77
Install the unit at an angle of less than 30° in a sturdy part of the car. The parking lead (light green) is not connected to the parking brake switch lead, or the parking brake is not applied. 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 78
Help Guide In-Car Receiver XAV-1500/XAV-1550D The picture does not fit in the screen. The aspect ratio is fixed on the playback source. 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 79
The settings for the outputs are not made correctly. The volume is too low. The ATT function is activated. The format is not supported. Check if the format is supported by this unit. Related Topic Supported Formats for USB Playback 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 80
Help Guide In-Car Receiver XAV-1500/XAV-1550D Sound is noisy. Keep cords and cables away from each other. 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 81
Help Guide In-Car Receiver XAV-1500/XAV-1550D Items cannot be played. Reconnect the USB device. 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 82
Help Guide In-Car Receiver XAV-1500/XAV-1550D The USB device takes longer to play. The USB device contains large-sized files or files with a complicated tree structure. 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 83
USB devices formatted with file systems other than FAT12, FAT16, FAT32 or exFAT are unsupported.* This unit supports FAT12, FAT16, FAT32 and exFAT, but some USB device may not support all of these. For details, refer to the operating instructions of each USB device or contact the manufacturer. 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 84
The smartphone connected to the USB port cannot be played. The USB connection is only available for Android phones and USB devices in MSC mode. When using a smartphone other than an Android phone, make a BLUETOOTH connection. Related Topic Preparing a Bluetooth® Device 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 85
Depending on your smartphone or mobile phone, you may need to delete this unit from the history of the connected smartphone or mobile phone, then pair them again. Related Topic Preparing a Bluetooth® Device BLUETOOTH Settings (Bluetooth) 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 86
Help Guide In-Car Receiver XAV-1500/XAV-1550D Connection is not possible. Check the pairing and connection procedures in the manual of the other device, etc., and perform the operation again. 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 87
Help Guide In-Car Receiver XAV-1500/XAV-1550D The name of the detected device does not appear. Depending on the status of the other device, it may not be possible to obtain the name. 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 88
The speakers are not connected to the unit. Connect the speakers to the unit. To select the speakers for ringtone, press HOME, then touch [Settings] and select [Phone Call Sound] in [Sound]. Related Topic Sound Settings (Sound) 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 89
Help Guide In-Car Receiver XAV-1500/XAV-1550D The talker’s voice volume is low. Raise the volume during a call. 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 90
Help Guide In-Car Receiver XAV-1500/XAV-1550D The other party says that the volume is too low or high. Adjust the [MIC Gain] level. Related Topic Available Operations During a Call 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 91
If ambient noise other than the phone call sound is loud, try reducing this noise. Shut the window if road noise is loud. Lower the air conditioner if the air conditioner is loud. Related Topic Available Operations During a Call 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 92
The phone sound quality is poor. Phone sound quality depends on reception conditions of the mobile phone. Move your car to a place where you can enhance the mobile phone’s signal if the reception is poor. 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 93
The volume of the connected BLUETOOTH device is low or high. Volume level will differ depending on the BLUETOOTH device. Reduce the volume level differences between this unit and the BLUETOOTH device. Related Topic Playing a BLUETOOTH Device 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 94
Several BLUETOOTH devices or other devices (e.g. ham radio devices) which emit radio waves are used nearby. Turn off the other devices. Increase the distance between the unit and other devices. Playback sound stops momentarily when this unit is connecting to a mobile phone. This is not a malfunction. 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 95
Help Guide In-Car Receiver XAV-1500/XAV-1550D The connected BLUETOOTH device cannot be controlled during audio streaming. Check that the connected BLUETOOTH device supports AVRCP. 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 96
Help Guide In-Car Receiver XAV-1500/XAV-1550D Some functions do not work. Check that the connecting device supports the functions in question. 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 97
Help Guide In-Car Receiver XAV-1500/XAV-1550D A call is answered unintentionally. The connecting phone is set to start a call automatically. [Auto Answer] of this unit is set to [ON]. Related Topic Available Operations During a Call 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 98
Help Guide In-Car Receiver XAV-1500/XAV-1550D Pairing failed due to time out. Depending on the connecting device, the time limit for pairing may be short. Try completing the pairing within the time. 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 99
The unit may not be able to pair with a previously paired BLUETOOTH device after initializing the unit if the pairing information of the unit is on the BLUETOOTH device. In this case, delete the pairing information of the unit from the BLUETOOTH device, and then pair them again. 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 100
Help Guide In-Car Receiver XAV-1500/XAV-1550D The BLUETOOTH function cannot be operated. Turn the ignition off. Wait for a while, then turn the ignition to the ACC position. 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 101
In-Car Receiver XAV-1500/XAV-1550D No sound is output from the car speakers during a handsfree call. If the sound is output from the mobile phone, set the mobile phone to output the sound from the car speakers. 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 102
Check your iPhone/Android phone and accept the disclaimers and permission to use WebLink™ on your iPhone/Android phone. Disconnect your iPhone/Android phone from the USB port and reconnect it again. Restart your iPhone/Android phone. WebLink™ may not be available in your country or region. 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 103
There is no sound./The sound is low. Your iPhone/Android phone is not connected to the unit via BLUETOOTH. Make a BLUETOOTH connection. The volume level of [BT Audio] is low. Adjust the volume level of [BT Audio]. 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 104
For details on the compatibility of your USB device, visit the support site. USB hub not supported USB hubs are not supported on this unit. Related Topic Supported Formats for USB Playback Customer Support Websites 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 105
Perform pairing with a BLUETOOTH device. Handsfree device is not available. A mobile phone is not connected. Connect a mobile phone. Related Topic Pairing and Connecting with a BLUETOOTH Device Connecting with a Paired BLUETOOTH Device 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 106
Help Guide In-Car Receiver XAV-1500/XAV-1550D WebLink™ Please install and start the WebLink Host app on your phone. For more information visit www.abaltatech.com/wl Visit www.abaltatech.com/wl, and check the detail. Related Topic WebLink™ 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 107
Check the connection of the DAB antenna (aerial) (not supplied). Check that [Antenna Power] is set to [ON]. Receiving The unit is waiting to receive a DAB station. Related Topic Listening to the DAB/DAB+ Radio Using DAB Option Functions 5-008-228-11(1) Copyright 2020 Sony Corporation...
You can access the following customer support websites to get support information about your system. For customers in the Latin America: https://www.sony.com/am/support For customers in European countries: https://www.sony.eu/support For customers in other countries/regions: https://www.sony-asia.com/support For customers in European countries Register your product online now at: https://www.sony.eu/mysony 5-008-228-11(1) Copyright 2020 Sony Corporation...
Page 109
News & Alerts Software updates Tutorials Tips & Tricks https://sony.net/SBS Visit the “Support by Sony” website at sony.net/SBS, and bookmark the model name of the unit, “XAV-1500” or “XAV- 1550D”, when you visit the website. 5-008-228-11(1) Copyright 2020 Sony Corporation...