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Dell Manuals
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Dimension 4100
Installation and troubleshooting manual
Table Of Contents - Dell 4100 Installation And Troubleshooting Manual
Dell poweredge 4100 servers: install guide
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Manual
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Table Of Contents
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Contents
Table of Contents
Troubleshooting
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Table of Contents
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Table Of Contents
Safety Instructions
4
Protecting Against Electrostatic Discharge
4
Notational Conventions
7
Warnings, Cautions, And Notes
7
Typographical Conventions
7
About This Guide
10
Checking The Basics
12
Backing Up Files
12
B Asic Checks
12
C Hecking Connections And Switches
13
L Ook And Listen
16
T He System Setup Program
17
T He Eisa Configuration Utility
17
Messages And Codes
18
System Messages
18
S Ystem Beep Codes
22
Warning Messages
23
Diagnostics Messages
23
A Lert Log Messages From The Dell Hip Program
24
Scsi Hard-Disk Drive Indicator Codes
26
Finding Software Solutions
28
I Nstalling And Configuring Software
28
Using Software
28
Error Messages
28
Input Errors
29
Program Conflicts
29
Avoiding Interrupt Assignment Conflicts
29
Running The System Diagnostics
30
W Hen To Use The System Diagnostics
30
F Eatures Of The System Diagnostics
30
S Tarting The System Diagnostics
31
H Ow To Use The System Diagnostics
32
C Onfirming The System Configuration Information
33
How To Use The Menu
33
M Ain Menu Categories
33
Options Under Subtest
34
Run Under Subtest
34
Quit Menu Under Subtest
34
Select Under Subtest
34
Maximum Errors Allowed
35
Pause For User Response
36
Output Device For Error Messages
36
Output Device For Status Messages
36
Test Limits
37
T Ests In The System Diagnostics
38
Ram Test Group
40
Why Run A Ram Test
40
S Ystem Set Test Group
41
Why Run A System Set Test
41
Why Run A Video Test
43
K Eyboard Test Group
43
Why Run A Keyboard Test
43
D Iskette Drives Test Group
44
Why Run The Mouse Test
44
Why Run A Diskette Drives Test
44
H Ard-Disk Drives (Non-Scsi) Test Group
45
S Erial/Infrared Ports Test Group
45
Why Run A Serial/Infrared Ports Test
45
P Arallel Ports Test Group
46
Why Run A Parallel Ports Test
46
Scsi Devices Test Group
47
Why Run A Scsi Devices Test
47
Checking The Equipment
48
T Roubleshooting The Monitor
48
T Roubleshooting The Keyboard
49
T Roubleshooting I/O Ports
49
Troubleshooting The Basic I/O Functions
50
Troubleshooting A Parallel Printer
51
Troubleshooting A Serial I/O Device
51
Checking Inside The Computer
52
R Emoving And Replacing The Computer Covers
52
Removing The Computer Covers
53
Replacing The Computer Covers
54
Removing The Front Bezel
55
I Nside The Chassis
55
R Esponding To A Dell Hip Alert Message
57
T Roubleshooting A Wet Computer
57
T Roubleshooting A Damaged Computer
58
T Roubleshooting The Battery
58
T Roubleshooting Power Supply
59
Replacing A Power Supply
59
T Roubleshooting A Cooling Fan
60
Troubleshooting Power Cable Connections
60
Replacing A Cooling Fan
61
Troubleshooting Expansion Cards
61
Troubleshooting System Memory
63
Troubleshooting The Video Subsystem
64
T Roubleshooting The System Board
65
T Roubleshooting The Diskette Drive Subsystem
66
Checking The Diskette Drive Subsystem
66
Troubleshooting A Scsi Tape Drive
68
T Roubleshooting Scsi Hard-Disk Drives
69
Drive Indicator Error Codes
69
Installing System Board Options
72
Expansion Cards
73
Installing An Expansion Card
74
Removing An Expansion Card
74
Adding Memory
75
Memory Upgrade Kits
75
Dimm Installation Guidelines
75
Performing A Memory Upgrade
76
Installing Dimms
77
Removing Dimms
77
U Pgrading The Microprocessor Or Installing A Secondary Microprocessor
78
Replacing The Battery
81
Installing Drives In The External Bays
84
Efore You Begin
85
Removing And Replacing Front-Panel Inserts
85
Connecting The Drive
85
I Nstalling Scsi Devices In The External Bays
86
Scsi Configuration Information
86
Dc Power Cables
86
Scsi Id Numbers
87
Scsi Cable
87
Installing A Scsi Device
87
Device Termination
87
Installing An Internal Tape Drive That Uses A Controller Card
89
I Nstalling An External Tape Drive That Uses A Controller Card
90
Installing Drives In The Internal Bays
92
I Nstalling Scsi Hard-Disk Drives In The Internal Drive Bays
93
Scsi Hard-Disk Drive Configuration
93
Removing And Installing A Scsi Hard-Disk Drive
93
I Nstalling A Poweredge Expandable Raid Controller Host Adapter Card
95
System Running
95
C Onfiguring The Boot Device
98
Partitioning And Formatting Scsi Hard-Disk Drives
98
Getting Help
100
Technical Assistance
100
H Elp Tools
100
System Documentation
101
World Wide Web On The Internet
101
Commercial Online Services
102
Techfax Service
102
Dell Diagnostics Program
102
Autotech Service
102
Techconnect Bbs
102
P Roblems With An Order
103
Product Information
103
Technical Support Service
103
Returning Items For Warranty Repair Or Credit
104
D Ell Contact Numbers
104
Diagnostics Checklist
115
Appendix B Diagnostic Video Tests
117
T Ext Mode Character Test
117
T Ext Mode Color Test
119
Color Bars Subtest
120
T Ext Mode Pages Test
120
G Raphics Mode Test
120
X 200 Graphics Mode Screens
120
X 480 Monochrome Graphics Mode Screen
120
C Olor Palettes Test
122
J Umpers And Switches-A General Explanation
123
S Ystem Board Labels
126
Disabling A Forgotten Password
127
Abbreviations And Acronyms
129
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Table of Contents
Troubleshooting
Troubleshooting the Basic I/O Functions
50
Troubleshooting a Parallel Printer
51
T roubleshooting a Cooling Fan
60
Replacing a Cooling Fan
61
Troubleshooting System Memory
63
Troubleshooting The Video Subsystem
64
Troubleshooting a SCSI Tape Drive
68
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