Table of contents Safety .......... 4 Sorting laundry ....... 33 General information...... 4 Freshening up laundry .... 33 Intended use........ 4 Degrees of soiling ...... 33 Restriction on user group.... 5 Care symbols on the care labels ... 33 Safe installation ........ 5 Detergents and care products.. 34 Safe use ........... 7 Detergent recommendation ... 34 Safe cleaning and maintenance.. 10...
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Customer Service...... 61 Connecting your appliance to Product number (E-Nr.) and pro- the Home Connect app.... 42 duction number (FD) ...... 61 Connecting the appliance to the energy manager ...... 42 AQUA-STOP guarantee .... 61 Activating Wi-Fi on the appliance... 43 Consumption values..... 61 Deactivating Wi-Fi on the appli- ance.......... 43 Technical specifications....
en Safety Safety Please read the safety information to ensure that you use the ap- pliance safely. General information You can find general information about this instruction manual here. ¡ Read this instruction manual carefully. Only this will ensure you use the appliance safely and efficiently. ¡...
Safety en Restriction on user group Avoid risks to children and vulnerable persons. This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers.
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en Safety ¡ If the insulation of the power cord is damaged, this is danger- ous. ▶ Never let the power cord come into contact with hot appli- ance parts or heat sources. ▶ Never let the power cord come into contact with sharp points or edges.
Safety en CAUTION ‒ Risk of injury! ¡ The appliance may vibrate or move when in use. ▶ Place the appliance on a clean, even, solid surface. ▶ Align the appliance using the appliance feet and a spirit level. ¡ If hoses and power cords have been laid incorrectly, this causes a tripping hazard.
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en Safety ▶ Never expose the appliance to intense heat or humidity. ▶ Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance. WARNING ‒ Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
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Safety en ¡ The appliance may tip over if you sit on or lean against the open door. ▶ Do not sit on or lean against the appliance door. ▶ Do not place any objects on the appliance door. ¡ Reaching into the drum while it is still turning may cause hand injuries.
en Safety Safe cleaning and maintenance Take note of the safety instructions when cleaning and performing maintenance work on the appliance. WARNING ‒ Risk of electric shock! ¡ Improper repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff.
Preventing material damage en Make sure that the valve hous- ▶ Preventing material damage Preventing material dam- ing for the water inlet hose does not come into contact with its surroundings and is not subjec- ted to any external forces. Follow these instructions to avoid ma- Ensure that the inner diameter terial damage and damage to the ap- ▶...
en Environmental protection and saving energy Do not use cleaning products Use the economy programme set- ▶ with a high alcohol content. tings. Do not use hard scouring pads ▶ If you adjust the programme set- or cleaning sponges. tings for a programme, the display Clean the appliance with nothing ▶...
Installation and connection en Energy saving mode Installation and connection Installation and connec- If you do not use the appliance for an tion extended period, it automatically switches to energy-saving mode. All You can find out where and how best displays go out and Start / Re- to install your appliance here.
en Installation and connection Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Requirements for the installation Washing machine location Accompanying documents The appliance may "wander" when it Elbow for fixing the water outlet hose spins.
Installation and connection en Installation location Requirements WARNING Risk of electric shock! On a wooden joist Place the appliance The appliance contains live parts. floor on a water-resistant Touching live parts is dangerous. wooden board which Do not operate the appliance ▶...
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en Installation and connection Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. Remove the four sleeves.
Installation and connection en ATTENTION! Connecting the appliance When draining, the water outlet hose Connect your appliance to the power is subject to water pressure and may supply, water inlet and water outlet. come loose from the installed con- nection point. Connecting the water inlet hose Secure the water outlet hose ▶...
en Installation and connection Aligning the appliance In order to reduce noise and vibra- tion and to prevent the appliance from moving, align the appliance cor- rectly. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 11 sections to ensure that you use the appliance safely.
Familiarising yourself with your appliance en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarise yourself with the parts of your appliance. Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
en Familiarising yourself with your appliance Detergent drawer Compartment II: ¡ Detergent for main wash Below is an overview of the structure ¡ Water softener of the detergent drawer. ¡ Bleach ¡ Stain remover Compartment ¡ Fabric softener ¡ Liquid starch ¡...
Display en Display Display The display shows the current settings, options or relevant information. Display Designation Description 0:40 Programme duration/ Approximate expected programme duration or pro- programme time re- gramme time remaining. maining "Ready in" time The programme end has been set and the remaining number of hours is displayed.
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en Display Display Designation Description Spin Programme status Pause Programme status End of programme Programme status Childproof lock ¡ Lights up: The childproof lock is activated. ¡ Flashes: The childproof lock is active and the pro- gramme selector has been adjusted. → "Deactivating the childproof lock", Page 39 Energy consumption Energy consumption for the selected programme.
Buttons en Buttons Buttons Below is an overview of the buttons and their setting options. The selection of programme settings depends on the selected programme. You can see the selection options for each programme in the overview for → "Programmes", Page 25. Button Selection Description Start / Reload ...
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en Buttons Button Selection Description Remote Start ¡ Activate If you briefly press the button, the appliance will be enabled for remote start via the Home Con- ¡ Deactivate nect app ¡ Open the If you press the button for approx. 3 seconds, the Home Connect Home Connect menu opens.
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Programmes en Intensive Plus Active Oxygen Prewash (Rinse Hold) Rinse Plus SpeedPerfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
en Programmes Intensive Plus Active Oxygen Prewash (Rinse Hold) Rinse Plus SpeedPerfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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Programmes en Intensive Plus Active Oxygen Prewash (Rinse Hold) Rinse Plus SpeedPerfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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en Programmes Intensive Plus Active Oxygen Prewash (Rinse Hold) Rinse Plus SpeedPerfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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Programmes en Intensive Plus Active Oxygen Prewash (Rinse Hold) Rinse Plus SpeedPerfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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en Programmes Intensive Plus Active Oxygen Prewash (Rinse Hold) Rinse Plus SpeedPerfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
Accessories en Accessories Accessories Only use original accessories. These have been made especially for your appli- ance. Here you can find an overview of your appliance's accessories and how to use them. Order number Water inlet hose extension Extend the water inlet hose for WMZ2381 cold water or AquaStop (approx.
en Laundry Laundry Laundry You can wash all items that the man- ufacturer has marked as machine- washable on the care label and fab- rics made from hand-washable wool using your appliance. To remove odours, you can also simply freshen up fabrics using act- ive oxygen.
Laundry en – Care symbols on the care labels Sorting laundry → Page 33 Note: Please read the information in the Safety → Page 4 and Preventing Freshening up laundry material damage → Page 11 sections to ensure that you use the appliance Note Observe the following information to safely.
en Detergents and care products Symbol Washing process Recommended programme Not suitable for machine-washing – Tip: You can find more information The manufacturer's instructions for about care symbols at www.gine- use and dosage can be found on the tex.ch. packaging. Notes ¡ Only use liquid detergents that are Detergents and care products Detergents and care self-flowing...
Basic operation en Detergent dosage Use the correct detergent dosage to ¡ Water hardness achieve optimal washing results and You can find out how hard your save resources. water is from your local water com- The detergent dosage depends on: pany or measure it yourself using ¡...
en Basic operation Requirement: Prepare and sort the Setting a programme laundry. Set the programme selector to the → "Laundry", Page 32 required programme → Page 25. Open the door. If necessary, adjust the pro- Ensure that the drum is empty. gramme settings → Page 36. Separate the laundry and place it in the drum.
Basic operation en Insert the measuring aid. Fold the measuring aid down and click it into place. Insert the detergent drawer. Push in the detergent drawer. Adding detergent and care product Notes ¡ Please read the information in the Safety → Page 4 and Preventing material damage → Page 11 sec- tions to ensure that you use the appliance safely.
en Basic operation Push in the detergent drawer. ¡ If you a start a programme with active oxygen, you cannot add any laundry after the programme has Starting the programme started. Note: If you want to change the time Press Start / Reload until the programme ends, set the The appliance is paused and "Ready in"...
Childproof lock en Resuming the programme when the programme status is Rinse Hold Set the Spin or Drain pro- gramme. Press Start / Reload Unloading the laundry Note: Please read the information in the Safety → Page 4 and Preventing Leave the door and detergent material damage → Page 11 sections drawer open so that residual water to ensure that you use the appliance...
en Home Connect Home Connect settings Home Connect Home Connect Adapt Home Connect to your needs. This appliance is network-capable. You can find the Home Connect set- Connecting your appliance to a mo- tings in the basic settings for your ap- bile device lets you control its func- pliance.
Home Connect en a The appliance now sets up its own Wi-Fi network with the name (SSID) HomeConnect. If the display shows Err, the appli- ance is not connected to the home network. Call up the Wi-Fi settings on the Check whether your appliance is ‒...
en Home Connect Carry out the steps in the only when your home photovoltaic Home Connect app to connect the system can provide sufficient energy appliance. or the energy tariff is good. a If the display shows con and Requirements lights up permanently, the appli- ¡...
Home Connect en Press Start / Reload Deactivating Wi-Fi on the appli- a The display shows and Flex ance Start is activated. The appliance waits to be started by the smart Press and hold Remote Start energy system (energy manager). at least three seconds. a If the time changes on the display, Set the programme to position 4.
Diagnostics to access your appliance Declaration of Conformity if you contact them, have your appli- ance connected to the Home Con- Robert Bosch Hausgeräte GmbH nect server and if Remote Dia- hereby declares that the appliance gnostics is available in the country in with Home Connect functionality which you are using the appliance.
Basic settings en Basic settings Basic settings You can configure the appliance to meet your needs. Overview of basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme position Value Description End signal 0 (off) Set the volume of the 1 (quiet) signal at the end of the...
en Cleaning and servicing Press rpm and, at the same Add washing powder. time, turn the programme selector to position 2. Cleaning the detergent drawer a The display shows the current Note: Please read the information in value. the Safety → Page 4 and Preventing Set the programme selector to the material damage → Page 11 sections required position.
Cleaning and servicing en Descaling If you add detergent correctly, you do not need to descale your appliance. If you still wish to use descaler, follow the manufacturer's instructions for use. ATTENTION! The use of unsuitable descaling agents, e.g. for coffee machines, may damage the appliance.
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en Cleaning and servicing To allow the detergent solution to flow out into the container, remove the sealing cap. Push a receptacle under the open- ing. Firmly press on the sealing cap. Take the drain hose out of the holder. Insert the drain hose into the holder.
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Cleaning and servicing en Cleaning the drain pump Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 11 sections to ensure that you use the appliance safely. Requirement: The drain pump is empty. → Page 47 Because water may remain in the drain pump, remove the pump cap carefully.
en Cleaning and servicing Turn on the tap. Reattach the water outlet hose and secure the connection point using Insert the mains plug. the hose clamp. Switch on the appliance. Pour 1 litre of water into compart- ment II. Start the ...
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Cleaning and servicing en Clean the filter with a small brush. Connect the water inlet hose and check for leaks.
en Troubleshooting Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
Troubleshooting en Fault Cause troubleshooting The tap is turned off. Turn on the tap. ▶ The water inlet hose is Ensure that the water inlet hose is ▶ kinked or jammed. not kinked or jammed. "E:35 / -10" There is water in the base Turn off the water tap.
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en Troubleshooting Fault Cause troubleshooting The programme does not - Finished In + is activ- Check whether - Finished In + ▶ start. ated. is activated. → "Buttons", Page 23 Laundry is caught in the Open the door again. door. Remove any trapped laundry. Close the door. Press Start / Reload ...
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Troubleshooting en Fault Cause troubleshooting The water is not draining. The water outlet hose is con- Install the water outlet hose at a ▶ nected too high. maximum height of 1 metre. → "Technical specifications", Page 62 Water is not flowing in. De- You have not pressed Start / Press Start / Reload ...
en Troubleshooting Fault Cause troubleshooting Vibrations and movement of Transit bolts have not been Removing the transit bolts ▶ the appliance whilst spin- removed. ning. Drum does not turn, water Load detection is active. Not a fault – no action required. ▶...
Troubleshooting en Fault Cause troubleshooting Creasing. The load is too large. The next time you run a wash cycle, ▶ reduce the amount of laundry being loaded. The wrong programme is se- Select the programmes that are ▶ lected for the type of fabric. suitable for the type of fabric.
en Troubleshooting Fault Cause troubleshooting → "Connecting the appliance to a No connection to the home network. WLAN home network (Wi-Fi) without WPS function", Page 41 Leakage Fault Cause troubleshooting Water is leaking out at the Water inlet hose is not cor- Connect the water supply hose cor- water inlet hose.
Transportation, storage and disposal en Unplug the appliance's mains plug. Emergency release Drain the remaining detergent To remove the laundry in the event of solution. a power failure, for example, you can → "Cleaning the drain pump", manually release the door. Page 47 Detach the hoses.
en Transportation, storage and disposal Start the Drain programme. a The unused detergent cannot flow straight into the outlet during the next wash. Disposing of old appliance Valuable raw materials can be re- claimed by recycling. WARNING Risk of harm to health! Insert the power cord into the Children can lock themselves in the holder...
Customer Service en ¡ On the rear of the appliance. Customer Service Customer Service Make a note of your appliance's de- tails and the Customer Service tele- If you have any queries on use, are phone number to find them again unable to rectify faults on the appli- quickly.
en Technical specifications captioned model under the Singa- pore Mandatory Water Efficiency La- belling Scheme (MWELS) is Cottons 60 °C. Technical specifications Technical specifications Facts and figures for your appliance can be found here. Appliance height 85,0 cm Appliance width 60,0 cm Appliance depth 64,0 cm Weight 73 kg...
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Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.