Bosch WAV28KHBSN User Manual And Installation Instructions
Bosch WAV28KHBSN User Manual And Installation Instructions

Bosch WAV28KHBSN User Manual And Installation Instructions

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WAV28KHBSN
[en]
User manual and installation
instructions

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Summary of Contents for Bosch WAV28KHBSN

  • Page 1 Washing machine WAV28KHBSN [en] User manual and installation instructions...
  • Page 2: Table Of Contents

    Table of contents 1 Safety ..........   4 10 Before using for the first time........   34 1.1 General information.... 4 10.1 Starting an empty washing 1.2 Intended use....... 4 cycle ........ 34 1.3 Restriction on user group... 4 1.4 Safe installation ...... 5 11 Laundry........   35 1.5 Safe use ........ 7 11.1 Preparing the laundry ..... 35 1.6 Safe cleaning and mainten-...
  • Page 3 19 Troubleshooting.......    57 15.2 Dispenser contents .... 42 15.3 Basic dosage ...... 42 20 Transportation, storage and disposal ........   68 16 Home Connect ......   42 20.1 Removing the appliance .. 68 16.1 Connecting the appliance 20.2 Inserting the transit bolts.. 68 to a WLAN home network (Wi-Fi) with WPS function .. 43 20.3 Using the appliance again .. 69 16.2 Connecting the appliance...
  • Page 4: Safety

    en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
  • Page 5: Safe Installation

    Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
  • Page 6 en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
  • Page 7: Safe Use

    Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
  • Page 8 en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
  • Page 9: Safe Cleaning And Maintenance

    Safety en CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. ▶ Rinse eyes and/or skin thoroughly with clean water if they come into contact with detergents or care products.
  • Page 10: Preventing Material Damage

    en Preventing material damage Make sure that the valve housing ▶ Preventing material damage 2 Preventing material for the water inlet hose does not come into contact with its sur- damage roundings and is not subjected to any external forces. Follow these instructions to avoid ma- Preventing material damage Ensure that the inner diameter of terial damage and damage to the ap-...
  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en Do not use hard scouring pads or Add → Page 37 detergent based on ▶ cleaning sponges. the laundry's degree of soiling. Clean the appliance with nothing ▶ a For light to normal soiling, a smal- but water and a soft, damp cloth. ler amount of detergent is suffi- Remove all detergent residue, ▶...
  • Page 12: Energy Saving Mode

    en Installation and connection ATTENTION! The appliance comes with an Aqua- Objects remaining in the drum that Sensor. are not designed for operation with a During the rinse cycle, the Aqua- the appliance may cause material Sensor checks the degree of tur- damage and damage to the appli- bidity of the rinsing water, and ad- ance.
  • Page 13: Contents Of Package

    Installation and connection en 4.2 Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. 4.3 Requirements for the in- Washing machine stallation location Accompanying documents Note: Please read the information in Elbow for fixing the water out- the Safety → Page 4 and Preventing let hose material damage → Page 10 sections...
  • Page 14: Removing The Transit Bolts

    en Installation and connection Installation loca- Requirements WARNING tion Risk of injury! When using the appliance on a base, In a kitchen unit ¡ A niche width the appliance may tip over. of 60 cm is re- Always secure the feet of the appli- quired.
  • Page 15 Installation and connection en Pull the hoses out of the holders. Remove the four sleeves. Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps.
  • Page 16: Connecting The Appliance

    en Installation and connection Water outlet connection types 4.5 Connecting the appliance This information is intended to help Connecting the water inlet hose you to connect this appliance to the Note: Please read the information in water outlet. the Safety → Page 4 and Preventing Note: Please read the information in material damage → Page 10 sections the Safety → Page 4 and Preventing...
  • Page 17: Aligning The Appliance

    Installation and connection en Screw the lock nuts tightly against 4.6 Aligning the appliance the housing using a WAF 17 In order to reduce noise and vibra- wrench. tion and to prevent the appliance from moving, align the appliance cor- rectly. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance...
  • Page 18 en Familiarising yourself with your appliance Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
  • Page 19: Familiarising Yourself With

    Familiarising yourself with your appliance en 5.2 Detergent drawer Manual dosing compartment  /  : Dispenser for fabric softener or detergent  : Dispenser for detergent 5.3 Controls You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. Programmes → Page 26 Programme selector → Page 38...
  • Page 20: Display

    en Display Display 6 Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining "Ready in" time The programme end has been set and the remaining number of hours is displayed.
  • Page 21 Display en Display Designation Description End of pro- Programme status gramme Childproof lock ¡ lights up: The childproof lock is activ- ated. ¡ flashes: The childproof lock is activated and the appliance has been operated. → "Deactivating the childproof lock", Page 41 Energy consump- Energy consumption for the selected pro- tion gramme.
  • Page 22 en Display Display Designation Description 50 ml Basic dosage Basic dosage for detergent or fabric softener. → "Basic dosage", Page 42 Foam detection The appliance has detected too much system foam. Door The door is unlocked and can be opened. ¡ No water pressure. ¡...
  • Page 23: Buttons

    Buttons en Buttons 7 Buttons The selection of programme settings depends on the programme that is set. Buttons You can see the selection options for each programme in the overview for → "Programmes", Page 26. Button Selection Description (Start/Reload/ ¡ Start Start, cancel or pause the pro- Pause) gramme.
  • Page 24 en Buttons Button Selection Description (Spin Speed - 1400 Adjust the spin speed or activate Reduction) (Rinse Hold). is selected, the water is not drained at the end of the washing cycle and the spin cycle is deactiv- ated. The laundry remains in the water used for rinsing.
  • Page 25 Buttons en Button Selection Description (Prewash) ¡ Activate Activate or deactivate prewash, e.g. for washing heavily soiled laundry. ¡ Deactivate Note: If the intelligent dosing system is activated, the detergent will be dis- pensed automatically for the prewash and the main wash. If the intelligent dosing system is de- activated, place the detergent for the prewash directly in the drum.
  • Page 26 en Programmes ⁠ ⁠ ⁠   i-DOS   ⁠   ⁠ ⁠   i-DOS   ⁠   ⁠ ⁠ (Rinse Hold) ⁠ ⁠ Max. spin speed 1400 (rpm) Max. temperature (°C) Max. load (kg)
  • Page 27 Programmes en – ⁠ ⁠   i-DOS   ⁠   ⁠ ⁠   i-DOS   ⁠   – – (Rinse Hold) – – Max. spin speed 1400 (rpm) – Max. temperature (°C) Max. load (kg)
  • Page 28 en Programmes – ⁠   i-DOS   ⁠   ⁠   i-DOS   ⁠   (Rinse Hold) – Max. spin speed 1200 1400 (rpm) Max. temperature (°C) Max. load (kg)
  • Page 29 Programmes en – – – – – ⁠   i-DOS   ⁠   – – – ⁠   i-DOS   ⁠   – – – – – (Rinse Hold) – – – – – – – Max. spin speed 1400 1400 –...
  • Page 30 en Programmes – – ⁠   i-DOS   ⁠   – ⁠   i-DOS   ⁠   – – (Rinse Hold) – – Max. spin speed 1200 (rpm) – Max. temperature (°C) Max. load (kg)
  • Page 31 Programmes en ⁠   i-DOS   ⁠   ⁠   i-DOS   ⁠   (Rinse Hold) Max. spin speed 1400 (rpm) Max. temperature (°C) Max. load (kg)
  • Page 32 en Programmes – ⁠   i-DOS   ⁠   ⁠   i-DOS   ⁠   (Rinse Hold) – – Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 33 Programmes en – ⁠ ⁠   i-DOS   ⁠   ⁠ ⁠   i-DOS   ⁠   – ⁠ (Rinse Hold) ⁠ ⁠ Max. spin speed 1200 (rpm) Max. temperature (°C) Max. load (kg)
  • Page 34: Accessories

    en Accessories Accessories 9 Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Water inlet hose exten- Extend the water inlet WMZ2381 sion hose for cold water or AquaStop (approx. 2.50 Fixing brackets Improves the stability of WMZ2200 the appliance.
  • Page 35: Laundry

    Laundry en Push in the detergent drawer. – Close bed covers and cushion covers – Close all zips, Velcro fasteners, hooks and eyes – Tie cloth belts, apron strings, etc. together or use a laundry bag. – Remove curtain hooks and lead strips or use a mesh laundry –...
  • Page 36: Degrees Of Soiling

    en Detergents and care products 11.3 Degrees of soiling Degree of soiling Soiling Examples Light ¡ No dirt or stains are vis- Light summer clothing or ible sports clothing that has ¡ Laundry has absorbed been worn for a just a few odours hours Normal...
  • Page 37: Detergent Recommendation

    Detergents and care products en ¡ Do not use bleaching agents in the appliance 12.1 Detergent recommendation Detergent Fabrics Pro- Temperature gramme Standard detergent Heat-resistant white Cotton From cold up to with optical brighten- fabrics made from 90 °C cotton or linen Detergent for colours Coloured fabrics Cotton...
  • Page 38: Basic Operation

    en Basic operation Soiling Light Normal Heavy Water hardness: Soft/medium 40 ml 55 ml 80 ml Water hardness: Hard/very 55 ml 80 ml 105 ml hard The dosages can be found on the Note: The drum is lit up after the manufacturer's packaging. door is opened and closed and once ¡...
  • Page 39: Loading Laundry

    Basic operation en Tip: In addition to intelligent dosing, 13.4 Loading laundry you can also add additional care Notes product for laundry, e.g. stain re- ¡ Please read the information in the mover, starch or bleach, to the Safety → Page 4 and Preventing manual dosing compartment. Do not material damage → Page 10 sec- add any additional detergent to the tions to ensure that you use the...
  • Page 40: Adding Laundry

    en Basic operation 13.8 Adding laundry 13.11 Unloading the laundry Note: Please read the information in Note: Please read the information in the Safety → Page 4 and Preventing the Safety → Page 4 and Preventing material damage → Page 10 sections material damage → Page 10 sections to ensure that you use the appliance to ensure that you use the appliance safely.
  • Page 41: Childproof Lock

    Childproof lock en Wipe the rubber gasket dry and re- So that the programme currently move any foreign objects. running is not cancelled, the pro- gramme selector must be set to the initial programme. goes out in the display. Intelligent dosing system 15 Intelligent dosing sys- The optimum quantities of liquid de- Intelligent dosing system...
  • Page 42: Dispenser Contents

    en Home Connect Pour liquid detergent ⁠   and fabric 15.3 Basic dosage softener ⁠   into the relevant dis- The basic dosage depends on the pensers. manufacturer's instructions for the de- → "Detergent drawer", Page 19 tergent, the water hardness and the degree of soiling of the laundry. Always set a basic dosage that cor- responds to the dosage for a stand- ard load of 4.5 kg.
  • Page 43: Connecting The Appliance To A Wlan Home Network (Wi-Fi) With Wps Function

    Home Connect  en The Home Connect app guides you through the entire login process. Fol- low the instructions in the Home Con- nect app to configure the settings. Tips ¡ Please consult the documents sup- plied by Home Connect. ¡ Please also follow the instructions in the Home Connect app.
  • Page 44: Connecting Your Appliance To The Home Connect App

    en Home Connect flashes in the display. Carry out the steps in the Home Connect app to connect the a The appliance now sets up its own appliance. Wi-Fi network with the name (SSID) HomeConnect. a If the display shows and lights up permanently, the appliance is connected to the home network.
  • Page 45: Connecting The Appliance To The Energy Manager

    Home Connect  en Requirement: The smart energy sys- 16.4 Connecting the appli- tem (energy manager) cannot start ance to the energy man- your appliance until it is connected to ager the appliance. Set the programme you require. If you connect the appliance to the smart energy system (energy man- Press - ...
  • Page 46: Deactivating Wi-Fi On The Appliance

    en Home Connect Press repeatedly until the dis- Set the programme to position 5. play shows On. a The display shows rES. a Wi-Fi is activated. Press a The display shows YES. Note: If Wi-Fi is activated, the appli- ance will not switch itself off automat- Press ically.
  • Page 47 Home Connect  en ¡ Security certificate of the Wi-Fi communication module (to ensure a secure data connection). ¡ The current software and hardware version of your appliance. ¡ Status of any previous reset to factory settings. This initial registration prepares the Home Connect functions for use and is only required when you want to use the Home Connect functions for...
  • Page 48: Basic Settings

    en Basic settings Basic settings 17 Basic settings You can configure the appliance to meet your needs. Basic settings 17.1 Overview of basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme posi- Value Description tion End signal 0 (off) Set the volume of 1 (quiet)
  • Page 49: Changing The Basic Set- Tings

    Cleaning and servicing en 17.2 Changing the basic set- Remove all de- Fresh deposits tergent residue, are easier to re- tings spray residue or move without Set the programme selector to po- other residues leaving any sition 1. immediately. residue. Keep the appli- This allows the ance door and residual water to...
  • Page 50 en Cleaning and servicing Press down on the insert and re- Empty the detergent drawer. move the detergent drawer. ATTENTION! The pump unit con- Remove the pump unit. tains electrical components. Do not clean the pump unit in the ▶ dishwasher and do not immerse it in water.
  • Page 51: Descaling

    Cleaning and servicing en Clean the detergent drawer and Clean the inside of the detergent the lid with a soft, damp cloth or drawer housing. hand shower. Push in the detergent drawer. Dry the detergent drawer, lid and pump unit and reinsert them. 18.4 Descaling ATTENTION! The use of unsuitable descaling...
  • Page 52 en Cleaning and servicing Open the maintenance flap. Take the drain hose out of the holder. Remove the maintenance flap. CAUTION - Risk of scalding! When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶...
  • Page 53 Cleaning and servicing en Insert the drain hose into the Clean the interior, the thread on holder. the pump cap and the pump hous- ing. Cleaning the drain pump The pump cap is comprised of two parts which can be taken apart for Note: Please read the information in cleaning.
  • Page 54: Cleaning The Intake Opening In The Rubber Gasket

    en Cleaning and servicing Insert the pump cap and screw it Check the intake opening for on as far as it will go. blockages and remove any block- ages. 90° The handle on the pump cap must be in a vertical position. Note: Do not use any sharp or poin- Insert the maintenance flap and ted objects.
  • Page 55: Cleaning The Water Inlet Filter

    Cleaning and servicing en Clean the water outlet hose and si- Cleaning the filter on the tap phon connecting piece. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely.
  • Page 56 en Cleaning and servicing Connect the water inlet hose and check for leaks.
  • Page 57: Troubleshooting

    Troubleshooting en Troubleshooting 19 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 58 en Troubleshooting Fault Cause and troubleshooting "E:30 / -80" Unapproved extension installed on the water drain hose. Remove any unapproved extensions from the water ▶ hose. Connecting the appliance "E:36 / -25 / -26" Drain pump is blocked. → "Cleaning the drain pump", Page 51 ▶...
  • Page 59 Troubleshooting en Fault Cause and troubleshooting "E:35 / -10" Call the after-sales service. ▶ → "Customer Service", Page 70 The detergent drawer has not been pushed in as far as it can go. Push the detergent drawer in as far as it will go. ▶...
  • Page 60 en Troubleshooting Fault Cause and troubleshooting The appliance is not There has been a power cut. working. Check whether the lighting in your kitchen or other ▶ appliances are working. The programme does You have not pressed  not start. Press ▶ Door is not closed.
  • Page 61 Troubleshooting en Fault Cause and troubleshooting The door cannot Water level is too high. be opened. Start the Drain programme. ▶ Power failure. Open the door using the emergency release. ▶ → "Emergency release", Page 68 The water is not drain- Drain pipe or water outlet hose is blocked. ing.
  • Page 62 en Troubleshooting Fault Cause and troubleshooting Water is not flowing The tap is turned off. in. Detergent is not Turn on the tap. ▶ being dispensed. The water inlet hose is kinked or jammed. Ensure that the water inlet hose is not kinked or ▶...
  • Page 63 Troubleshooting en Fault Cause and troubleshooting Drum does not turn, Load detection is active. water does not flow in. Not a fault – no action required. ▶ Note: The load detection can take up to two minutes. Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶...
  • Page 64 en Troubleshooting Fault Cause and troubleshooting The spin programme Start the Spin programme. ▶ does not start. Rushing, hissing Water is flushed under pressure into the detergent noise. drawer. Not a fault – normal operating noise. ▶ Longer, whirring noise Intelligent dosing system dispenses detergent or care before the start of the products.
  • Page 65 Troubleshooting en Fault Cause and troubleshooting The spin result is not Clean the drain pipe and the water outlet hose. ▶ satisfactory. The laun- Drain pipe or water drain hose is caught or jammed. dry is too wet/too Ensure that the drain pipe and water drain hose are ▶...
  • Page 66 en Troubleshooting Fault Cause and troubleshooting Detergent residue on Drain the dispenser. the dry laundry. → "Cleaning the detergent drawer", Page 49 Clean the dispenser. Refill the dispenser. → "Filling the dispenser", Page 41 Basic dosage is not correctly adjusted. If intelligent dosing is activated, reduce the basic ▶...
  • Page 67 Troubleshooting en Fault Cause and troubleshooting Water is leaking out at Water inlet hose is not correctly/securely connected. the water inlet hose. Connect the water supply hose correctly. Connect- ing the water inlet hose Tighten the screw connection. Water is leaking out at The water outlet hose is damaged.
  • Page 68: Transportation, Storage And Disposal

    en Transportation, storage and disposal Drain the remaining detergent 19.1 Emergency release solution. Releasing the door → "Cleaning the drain pump", Page 51 Requirement: The drain pump is Detach the hoses. empty. → Page 51 Empty the dispensers. ATTENTION! Escaping water may cause material damage. 20.2 Inserting the transit Do not open the door if you can ▶...
  • Page 69: Using The Appliance Again

    Transportation, storage and disposal en Insert all screws into the four 20.4 Disposing of old appli- transit bolts and tighten slightly. ance Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
  • Page 70: Customer Service

    en Customer Service Make a note of your appliance's de- Customer Service 21 Customer Service tails and the Customer Service tele- phone number to find them again If you have any queries on use, are Customer Service quickly. unable to rectify faults on the appli- ance yourself or if your appliance 21.2 AQUA-STOP guarantee needs to be repaired, contact Cus-...
  • Page 71: Consumption Values

    Consumption values en Consumption values 22 Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
  • Page 72: Technical Specifications

    Declaration of Conformity 24 Declaration of Con- standby mode is set (Wi-Fi): formity 5 Min. ¡ Networked Robert Bosch Hausgeräte GmbH Declaration of Conformity standby mode hereby declares that the appliance (Wi-Fi): 1,50 W with Home Connect functionality Water pressure ¡ Minimum: meets the essential requirements and 100 kPa...
  • Page 73: Declaration Of Conformity

    Declaration of Conformity en 5 GHz WLAN (Wi-Fi): For indoor use only.
  • Page 76 Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.

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