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en Troubleshooting
Fault
The appliance is not
working.
The programme does
not start.
The door cannot
be opened.
60
Cause and troubleshooting
There has been a power cut.
Check whether the lighting in your kitchen or other
▶
appliances are working.
You have not pressed
Press
.
▶
Door is not closed.
Close the door.
1.
Press
to start the programme.
2.
Childproof lock is activated.
→ "Deactivating the childproof lock", Page 41
▶
- + is activated.
Check whether - + is activated.
▶
→ "Buttons", Page 23
Laundry is caught in the door.
Open the door again.
1.
Remove any trapped laundry.
2.
Close the door.
3.
Press
to start the programme.
4.
The detergent drawer has not been pushed in as far
as it can go.
Push the detergent drawer in as far as it will go.
▶
The pump for the intelligent dosing system is blocked.
Switch off the appliance.
1.
Clean the pump unit.
2.
→ "Cleaning the detergent drawer", Page 49
If this indicator appears again, call our after-sales
3.
service.
→ "Customer Service", Page 70
Note: You can start the washing programme if you de-
activate the intelligent dosing system and dose manu-
ally.
→ "Buttons", Page 23
is activated.
Continue the programme by selecting Spin or
▶
Drain and pressing
→ "Resuming the programme when the programme
status is Rinse Hold", Page 40
The temperature is too high.
Wait until the temperature has dropped.
▶
→ "Cancelling the programme", Page 40
▶
.
.
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