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Troubleshooting
Problem
● Is the water level above
Hot water may burst
the maximum water
out from the spout.
level?
● Since the machine is designed to sense steam and turn
Water is dripping from
off the power switch, the steam can condense and drip
the bottom of the
from the bottom of the body as water droplets.
body.
This is not malfunction.
The hot water has a
● Depending on the amount of chloride contained in the
strange smell.
water supply, there may be a residual chalky smell.
Shiny white or brown
● This is scale.
substances are
Scale is more likely to be
floating in the hot
generated when using
water.
water with a high mineral
content.
Rough milky white
• Mineral water.
substances are
• Water from ionic water
adhered to parts
purifiers.
inside the body.
The sound of water
● The sound grows larger
boiling has become
as scale adheres.
very loud.
A clicking sound is
● This sound is made when an internal heat component
heard a short time
cools down.
after use.
This is not malfunction.
● Did you boil with the lid
open?
The machine is taking
● Scale build up.
a long time to boil.
● If the water is very cold, the machine will take longer time
to boil.
EN14
Cause
and Action
● Reduce the water down
to the maximum water
level or lower. (P. EN10)
● Clean the machine with a
scale remover. (P. EN12)
● Close the lid. (P. EN10)
● Clean the machine with a
scale remover. (P. EN12)
Specifications
Power supply
Power consumption
Dimensions
Body
(W × D × H)
Body + Power base
(approx.)
Body
Mass
(approx.)
Body + Power base
Rated capacity
Length of the power cord (approx.)
● In certain regions (high altitude, very cold locations), it may not be possible to obtain the
predetermined performance.
NC-HKD121
220 V
50 Hz
1850 W
21.5 cm × 15.0 cm × 23.2 cm
21.5 cm × 15.8 cm × 25.1 cm
0.9 kg
1.2 kg
1.2 L
0.7 m
EN15
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