Epson Perfection 3200 Start Manual page 8

6
Place the film holder in
the upper right corner,
as shown.
7
Close the scanner lid.
Note: Make sure the notched area
at the top of the film holder is clear
to ensure an accurate scan.
Questions?
Here's where to look for answers:
On-screen Scanner Reference Guide
Double-click the EPSON Reference Guide icon on your desktop.
On-screen Help for Smart Panel and EPSON Scan
Click the Help button or question mark that appears on the screen
when you're using these programs.
EPSON Technical Support
EPSON provides technical assistance 24 hours a day through the
electronic support services and automated telephone services
described below:
•
World Wide Web
From the Internet, you can reach EPSON Support at
http://support.epson.com.
•
Automated Telephone Services
To use Automated Telephone Services, you must have a touch tone
telephone and call (800) 922-8911. Your EPSON SoundAdvice
Express Code is 70460. Use it to quickly select your scanner in
SoundAdvice.
•
To Speak to a Technical Support Representative
Dial (562) 276-4382 (U.S.) or (905) 709-3839 (Canada), 6
Pacific Time, Monday through Friday. Toll or long distance charges
may apply.
To purchase optional accessories
Call the EPSON Store
www.epsonstore.com (U.S. sales only). In Canada, please call
(800) 463-7766 for dealer referral.
See your Notices booklet for additional software support information.
Problems?
First, check the light on the scanner.
Flashing green
Green
Flashing red
Off
If your problem is listed here, try these suggestions. For more information,
see your software Help or your on-screen Scanner Reference Guide.
The New Hardware
Wizard appears on
your screen.
You see an error message
when you try to scan, or
the scanner doesn't scan.
EPSON is a registered trademark, and EPSON Smart Panel and PRINT Image Matching are trademarks
of SEIKO EPSON CORPORATION. EPSON Perfection is a registered trademark, and EPSON PhotoCenter,
EPSON Store, and SoundAdvice are service marks of Epson America, Inc.
General Notice: Other product names are for identification purposes only and may be trademarks of
their respective owners. EPSON disclaims any and all rights in those marks.
Copyright © 2002 by Epson America, Inc.
Place the film holder
in the top right corner
SM at (800) 873-7766 or visit our web site at
Warming up or scanning.
Ready to scan.
Make sure the transportation lock is turned
to the right (clockwise) as far as it will go.
Try restarting your computer and turning the
scanner off and then on again. If the red light
is still flashing, contact your dealer or EPSON.
Make sure your scanner is connected to your
computer and plugged into a power source.
Click Cancel and follow the steps on the
other side of this sheet. Disconnect the
scanner before installing the software.
Make sure your scanner is connected to your
computer and plugged into a power source.
Uninstall and reinstall EPSON Scan.
Printed on recycled paper. 12/02
SM
to 6 ,
AM PM
CPD-15341R1