Troubleshooting
Problem
Description
The earbuds
The earbud is out of power.
cannot be
powered on
The MFB button is not pressed
and held for sufficient time.
The earbuds
The earbuds metal contacts
cannot be
are not well connected to the
charged
charging case pins.
Cause
E-18
Solution
Put the earbuds into the
charging case. If the charging
case is also out of power,
charge the case with an
adapter first.
Press and hold the MFB button
again.
Take out the earbuds and clean
the metal contact, and then put
it back into the charging case.
Ensure that the metal contacts
are well connected to the
charging case pins.