Sharp HP-TW10 Operation Manual page 20

Troubleshooting (continued)
Problem
Description
The earbuds
cannot be
powered off.
The earbud program is in error
There is
due to an incorrect operation.
no interlink
between
L and R
earbuds.
The earbuds The earbuds did not enter the
cannot be pairing state.
searched or
pairing fails.
The bluetooth application of the
smartphone is in error.
Note:
Do not use chemical/oil to clean the charging terminal point.
Cause
E-19
Solution
Reset the earbuds. Refer to
"Factory reset" on page 20.
Enable the earbuds to enter
the pairing mode. During power
off, touch and hold L or R MFB
pads for about 4 seconds. It will
enter pairing mode.
Turn off the smartphone and
start again to pair with the
earbuds.