Troubleshooting - Brother MPRINT MW-100 User Manual

Troubleshooting

Symptoms & remedies
Symptom: The printer
cannot be turned on.
Symptom: Although the
print command was
issued, the printer
does not print.
Symptom: There is a
paper misfeed.
Symptom: Even though
the misfed paper was
removed, the error
cannot be cancelled.
Symptom: An indicator
light is lit or flashing.
Remedy: Press and hold the power button
for a short while. (→ Refer to page 5.)
Remedy: The built-in lithium ion battery
needs recharging. (→ Refer to page 3.)
With an IrDA connection:
Remedy: Make sure that there is no
obstacle between this printer and the
PDA, and check that they are within 20
cm of each other. (→ Refer page 10.)
Remedy: Disconnect the USB cable. (→
Refer to page 10.)
With a USB connection:
Remedy: Check that this printer is
securely connected to the computer
with the USB cable. (→ Refer to page
11.)
Remedy: Remove the paper. (→ Refer to
page 12.)
Remedy: Some torn paper may still
remain in the printer. Contact the sales
representative where the printer was
purchased.
Remedy: Refer to the explanation in "Indi-
cator lights" on page 20.
Appendix
17