Philips 24phk5210 User Manual page 29

7.6
Problems with satellites
The TV cannot find the satellites I want or the TV
installs the same satellite twice
- Make sure that the correct number of satellites is set
in Settings at the start of the installation. You can set
the TV to search for One, Two or 3/4 satellites.
A dual head LNB cannot find a second satellite
- If the TV finds one satellite but cannot find a
second one, turn the dish a few degrees. Align the
dish to get the strongest signal on the first satellite.
Check the signal strength indicator of the first satellite
on screen. With the first satellite set at the strongest
signal, select Search again to find the second
satellite.• Make sure the settings are set to Two
satellites.
Changing the installation settings did not solve my
problem
- All settings, satellites and channels are only stored
at the end of the installation when you finish.
All satellite channels are gone
- If you use a Unicable system, make sure you
assigned a unique user band number to the satellite
receiver in the Unicable settings. It might be that
another satellite receiver is using the same user band
number.
Some satellite channels seem to have disappeared
from the channel list
- If some channels seem to be gone or displaced, the
broadcaster might have changed the transponder
location of these channels. To restore the channel
positions in the channel list, you can try an update of
the channel package.
I cannot remove a satellite
- Subscription packages do not allow removing a
satellite. To remove the satellite, you have to do a
complete installation again and select another
package.
Sometimes the reception is poor
- Check if the satellite dish is solidly mounted. Strong
winds can move the dish.
- Snow and rain can degrade the reception.
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