Panasonic EH-SA35 Operating Instructions Manual page 17

Problem
There is a hissing sound while the
steam is being is produced.
Water leaks from the water outlet.
The scent of the aroma is too weak.*1
The scent of the aroma is too strong.*1
The power plug is abnormally hot.
A click is heard during use.
*1 Perception of scents differs from person to person, as well as from scent to scent.
If the problems still cannot be solved, contact the store where you purchased the unit or a service center authorized by Panasonic for repair.
Possible cause
The sound is due to electrical discharge and
is not a problem.
The water supply tank has been attached and
removed repeatedly.
The steamer is tilted.
The aroma tablet is set with the back side
(weak side) facing up.
The use-by date has passed.
Storage conditions were poor.
The tablet has been used the maximum
number of times.
Approximately 15 times (when using the
steam for 12 minutes each time)
The aroma tablet is set with the front side
(strong side) facing up.
The power plug is not firmly inserted into the outlet.
This is the sound of the steamer's protection
circuit being activated. It is not a problem.
Action
Throw out the water inside the
steamer, then press down on the
water supply tank with the water in it
until a click is heard.
Set the steamer so that it is flat.
Turn the power off, let the steamer cool
down, then set the aroma tablet with
the front side (strong side) facing up.
Use a new aroma tablet. (See page 9.)
Turn the power off, let the steamer cool
down, then set the aroma tablet with
the back side (weak side) facing up.
Use an outlet in which the power plug
fits snugly.
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