LG K20 -RS501 User Manual
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LG K20 -RS501 User Manual

LG K20 -RS501 User Manual

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USER GUIDE
LG-RS501
Copyright ©2017 LG Electronics, Inc. All Rights Reserved.
www.lg.com
MFL70182901 (1.0)

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Summary of Contents for LG K20 LG-RS501

  • Page 1 USER GUIDE LG-RS501 Copyright ©2017 LG Electronics, Inc. All Rights Reserved. www.lg.com MFL70182901 (1.0)
  • Page 2 ENGLISH About this user guide Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use. Always use genuine LG accessories. The supplied items are designed only for this device and may not be compatible with other devices.
  • Page 3 Instructional notices WARNING: Situations that could cause injury to the user and third parties. CAUTION: Situations that may cause minor injury or damage to the device. NOTE: Notices or additional information.

  • Page 4: Table Of Contents

    Table of contents Custom-designed Basic Functions Features Product components and accessories Multi-tasking feature Parts overview Fingerprint recognition Turning the power on or off quick share Installing the SIM card Inserting the memory card Removing the SIM card Removing the memory card Battery Touch screen Home screen...
  • Page 5 General Camera Gallery QuickMemo+ Calendar Email Appendix Clock Calculator Phone software update File Manager Voice Recorder Anti-Theft Guide Downloads More information Contacts Music Tasks LG SmartWorld LG Backup For Your Safety Chrome Google apps LIMITED WARRANTY STATEMENT Table of contents...

  • Page 6: Custom-Designed Features

    Custom-designed Features...

  • Page 7: Multi-Tasking Feature

    Multi-tasking feature Multi-Window You can use two apps at the same time by separating the screen into multiple windows. While using an app, touch and hold from the Home touch buttons, then select an app from the recently-used apps list. You can use two apps at the same time.

  • Page 8: Fingerprint Recognition

    Overview screen The Overview screen provides a preview of your recently-used apps. To view the list of recently-used apps, tap on the Home touch buttons. Touch and hold an app and drag it to the top of the screen to start the app with the Multi-Window feature.
  • Page 9 Precautions for fingerprint recognition Fingerprint recognition accuracy may decrease due to a number of reasons. To maximize the recognition accuracy, check the following before using the device. The device’ s Power/Lock key has a fingerprint sensor. Ensure that the Power/Lock key is not damaged by a metallic object, such as coin or key.
  • Page 10 Registering fingerprints You can register and save your fingerprint on the device to use fingerprint identification. Settings General Fingerprints & security Fingerprints. This feature is available when the secured lock is enabled. Lock the device with a Knock Code, Pattern, PIN, or Password. If the screen lock is not enabled, set it up by following the on- screen instructions.
  • Page 11 Follow the on-screen instructions. Repeat scanning the fingerprint by moving your finger little by little until the fingerprint registers. When the fingerprint registration is done, tap OK. Tap ADD MORE to register another fingerprint. If you register only one fingerprint and the corresponding finger is not in a good condition, the fingerprint recognition may not work well.

  • Page 12: Quick Share

    quick share You can share a photo or video using a desired app immediately after taking it. , then take a photo or record a video. Tap the app icon that appears on the screen to share it using that app.

  • Page 13: Basic Functions

    Basic Functions...

  • Page 14: Product Components And Accessories

    LG's repair service. If any of these basic items are missing, contact the dealer from which you purchased your device. To purchase additional basic items, contact an LG Customer Service Center. To purchase optional items, contact an LG Customer Service Center for available dealers.

  • Page 15: Parts Overview

    Parts overview Proximity/Ambient Earpiece light sensor Microphone Front camera lens Touch screen Stereo headset jack Rear camera lens Flash Power/Lock key, Volume keys (+/-) Fingerprint sensor Speaker Microphone Charger/USB cable port Basic Functions...
  • Page 16 Proximity/Ambient light sensor - Proximity sensor: During a call, the proximity sensor turns off the screen and disables touch functionality when the device is in close proximity to the human body. It turns the screen back on and enables touch functionality when the device is outside a specific range.

  • Page 17: Turning The Power On Or Off

    Some functions may be restricted for access, depending on the device specifications. Do not put heavy objects on the device or sit on it. Doing so may damage the touch screen. Screen-protective film or accessories may interfere with the proximity sensor. If your device is wet or is being used in a humid place, the touch screen or buttons may not function properly.

  • Page 18: Installing The Sim Card

    Installing the SIM card Insert the SIM (Subscriber Identity Module) card provided by your service provider to start using your device. To remove the back cover, hold the phone firmly in one hand. With your other hand, lift off the back cover with your thumbnail as shown in the figure below.

  • Page 19: Inserting The Memory Card

    Precautions when using the SIM card Do not lose your SIM card. LG is not responsible for damage and other issues caused by loss or transfer of a SIM card. Be careful not to damage the SIM card when you insert or remove Inserting the memory card The device can support up to a 2 TB microSD card.
  • Page 20 Insert the memory card into the memory card slot. Upper slot Memory card (optional) Some memory cards may not be fully compatible with the device. If you use an incompatible card, it may damage the device or the memory card, or corrupt the data stored in it. Frequent writing and erasing of data may shorten the memory card lifespan.

  • Page 21: Removing The Sim Card

    Do not remove the memory card while the device is transferring or accessing information. This may cause data to be lost or corrupted, or may damage the memory card or the device. LG is not responsible for losses that result from the abuse or improper use of memory cards, including the loss of data.

  • Page 22: Battery

    Battery Installing the battery To remove the back cover, hold the phone firmly in one hand. With your other hand, lift off the back cover with your thumbnail as shown in the figure below. Insert the battery. Basic Functions...
  • Page 23 To replace the cover onto the device, align the back cover over the battery compartment and press it down until it clicks into place. Follow the instructions in this user guide cautiously when handling the device. Failure to do so may damage the device or cause injury to yourself or others.
  • Page 24 Before using the device, fully charge the battery. Make sure to use the USB cable provided with your device. Make sure to use an LG-approved charger, battery and charging cable. Charging the battery with a third-party charger may cause the battery to explode or may damage the device.
  • Page 25 Make sure to use the USB cable provided; do not use third party USB cables or chargers with your device. The LG limited warranty does not cover the use of third party accessories. Failure to follow the instructions in this guide and improper use may damage the device.

  • Page 26: Touch Screen

    Touch screen You can familiarize yourself with how to control your device by using touch screen gestures. Tapping Lightly tap with your fingertip to select or run an app or option. Touching and holding Touch and hold for several seconds to display a menu with available options.
  • Page 27 Double-tapping Tap twice quickly to zoom in or out on a web page or map. Dragging Touch and hold an item, such as an app or widget, then move your finger to another location in a controlled motion. You can use this gesture to move an item.
  • Page 28 Pinching and spreading Pinch two fingers to zoom out such as on a photo or map. To zoom in, spread your fingers apart. Do not expose the touch screen to excessive physical shock. You might damage the touch sensor. A touch screen failure may occur if you use the device near a magnetic, metallic or conductive material.

  • Page 29: Home Screen

    Home screen Home screen overview The Home screen is the starting point for accessing various functions and apps on your device. Tap on any screen to directly go to the Home screen. You can manage all apps and widgets on the Home screen. Swipe the screen left or right to view all installed apps at a glance.
  • Page 30 Google search widget: Perform a Google search by inputting spoken or written keywords. Folder: Create folders to group apps by your preferences. Page icon: Display the total number of Home screen canvases. Tap the desired page icon to go to the page you selected. The icon reflecting the current canvas will be highlighted.
  • Page 31 Status icons When there is a notification for an unread message, calendar event or alarm, the status bar displays the corresponding notification icon. Check your device's status by viewing notification icons displayed on the status bar. No signal Data is being transmitted over the network Alarm is set Vibrate mode is on Bluetooth is on...
  • Page 32 Notifications panel You can open the notifications panel by dragging the status bar downward on the main screen. To open the quick access icons list, drag the notifications panel downwards or tap . If you touch and hold an icon, the settings screen for the corresponding function appears.
  • Page 33 Editing the Home screen On the Home screen, touch and hold on an empty space, then select the desired action from below. To rearrange the Home screen canvases, touch and hold on a canvas, then drag it to a desired location. To add a widget to the Home screen, touch and hold on a blank area of the Home screen, then select Widgets.
  • Page 34 Viewing the background theme You can view only the background image by hiding the apps and widgets on the Home screen. Spread two fingers apart on the Home screen. To return to the original screen, which displays apps and widgets, pinch your fingers on the Home screen or tap Moving apps on the Home screen On the Home screen, touch and hold an app, then drag it to a desired...
  • Page 35 Using folders from the Home screen Creating folders On the Home screen, touch and hold an app, then drag it over another app. A new folder is created and the apps are added to the folder. Editing folders On the Home screen, tap a folder and do one of the following actions. To edit the folder name and color, tap the folder name.
  • Page 36 Select home You can select one of 3 modes. Settings Display Home screen Select Home. Choose the mode you want to use. Home (default): Provides the standard layout showing all apps. EasyHome: Provides a simplified experience for the first- time smartphone user. Home &...

  • Page 37: Screen Lock

    Screen lock Screen lock overview Your device's screen turns off and locks itself if you press the Power/ Lock key. This also happens after the device is left idle for a specified period of time. If you press the Power/Lock key when a screen lock is not set, the Home screen appears immediately.
  • Page 38 If you incorrectly attempt to unlock the device 5 times, the screen is blocked for 30 seconds. Secure start-up settings For additional security for your device, you can enable the Secure start-up option when setting a screen lock. You cannot use all functions, except for emergency calls, until you unlock the device.
  • Page 39 KnockON You can turn the screen on or off by double-tapping the screen. This option is available only on the Home screen provided by LG. It may not function properly on a custom launcher or on the Home screen installed by the user.

  • Page 40: Memory Card Encryption

    Creating a Knock Code Settings Display Lock screen Select screen lock Knock Code. Tap the squares in a pattern of your choice to create a Knock Code and tap NEXT. Input the created Knock Code again for verification, then tap CONFIRM.

  • Page 41: Taking Screenshots

    To encrypt the memory card, make sure that a screen lock is set using a PIN or password. Once memory card encryption starts, some functions are not available. If the device is turned off while encryption is underway, the encryption process will fail, and some data may be damaged. Therefore, be sure to check that the battery level is sufficient before starting encryption.

  • Page 42: Entering Text

    When the screen is turned off or locked, you can access Capture+ by pressing the Volume Up (+) key twice. To use this feature, tap Settings General and turn on Shortcut keys. Writing notes on a screenshot for details. Entering text Using the Smart keyboard You can use the Smart keyboard to enter and edit text.
  • Page 43 Moving the cursor With the Smart keyboard, you can move the cursor to the exact position you want. When typing text, touch and hold on the space bar and then drag left or right. This option is available only on the QWERTY keyboard. Suggesting words Smart keyboard automatically analyzes your usage patterns to suggest frequently used words as you type.
  • Page 44 Changing the QWERTY keyboard layout You can add, delete or rearrange keys on the bottom row of the keyboard. Settings General Language & keyboard LG Keyboard Keyboard height and layout QWERTY keyboard layout. You can also tap on the keyboard and tap Keyboard height and layout QWERTY keyboard layout.
  • Page 45 You can split the keyboard in half and place each piece on either side of the screen when the screen is in landscape mode. Settings General Language & keyboard LG Keyboard Keyboard height and layout Split keyboard. You can also tap on the keyboard and tap Keyboard height and layout Split keyboard.
  • Page 46 One-handed operation mode You can move the keyboard to one side of the screen so that you can use the keyboard with one hand. Settings General Language & keyboard LG Keyboard Keyboard height and layout One-handed operation. You can also tap on the keyboard and tap Keyboard height and layout One-handed operation.
  • Page 47 Adding languages to the keyboard You can make additional languages available for keyboard input. Settings General Language & keyboard LG Keyboard Select languages. Select the languages you want to make available. Copy and Paste You can cut or copy text from an app, and then paste the text into the same app.

  • Page 48: Do Not Disturb

    to delete the items saved to the clip tray. The clip tray may not be supported by some downloaded apps. Do not disturb You can limit or mute notifications to avoid disturbances for a specific period of time. Settings Sound & notification Do not disturb and then tap to activate it.

  • Page 49: Useful Apps

    Useful Apps...

  • Page 50: Installing And Uninstalling Apps

    Installing and uninstalling apps Installing apps Access an app store to search and download apps. You can use the SmartWorld, Play Store or the app store provided by your service provider. Some app stores may require you to create an account and sign in. Some apps may charge fees.

  • Page 51: Uninstalled Apps

    Uninstalling apps from the app store To uninstall an app, access the app store from which you download the app and uninstall it. Some apps cannot be uninstalled by users. Uninstalled apps You can view the uninstalled apps on the Home screen. You can also reinstall apps within 24 hours of uninstallation.

  • Page 52: Phone

    Phone Voice call Make a phone call by using one of the available methods, such as manually entering a phone number and making a call from the contact list or the list of recent calls. Making a call from the keypad Dial.
  • Page 53 Answering a call To answer a call, drag on the incoming call screen. When the stereo headset is connected, you can make calls by using the call/end button on the headset. To end a call simply by pressing the Power/Lock key, tap Settings Networks Call Answer and end calls, then turn on End calls with the Power key.
  • Page 54 Functions accessible during a call During a call, you can access a variety of functions by tapping on- screen buttons: Add: Allows you to add a call to the current call. Camera: Switch to a video call. One-way Camera: Initiate a one-way camera conversation to share your camera's view.
  • Page 55 Viewing call records To view recent call records, tap Call logs. Then, you can use the following functions: To view detailed call records, select a contact. To make a call to the selected contact, tap To delete call records, tap Delete.

  • Page 56: Messaging

    Messaging Sending a message You can create and send messages to your contacts using the Messaging app. Sending messages abroad may incur additional charges. Consult with your service provider for more information. Specify a recipient and create a message. To attach files, tap To access optional menu items, tap .

  • Page 57: Camera

    Camera Starting the camera You can take a photo or record a video to cherish all of your memorable moments. Before taking a photo or recording a video, wipe the camera lens with a soft cloth. Be careful not to stain the camera lens with your fingers or other foreign substance.
  • Page 58 Taking a photo Select a camera mode and tap the subject to focus the camera on. to take a photo. You can also press the Volume Down (-) or Volume Up (+) key to take a photo. When the screen is turned off or locked, start the camera by pressing the Volume Down (-) key twice.
  • Page 59 Obtain photos in vivid colors and get compensated effects even when they are taken against the light. These functions are provided by the high dynamic range (HDR) technology equipped in the camera. Set the timer to automatically take photos after a Timer specified period of time.
  • Page 60 Burst shot You can take continuous shots of photos to create moving pictures. Touch and hold Continuous shots are taken at a fast speed while is held down. You can take up to 30 photos. Simple view Simple view to hide the menus on the camera screen. Tap to display them.
  • Page 61 Switching between cameras You can switch between the front and rear cameras to suit your preferences. On the camera screen, tap or swipe the screen in any direction to switch between the front and rear cameras. Use the front camera to take selfies. See Selfie shot for details.
  • Page 62 Selfie shot You can use the front camera to view your face on the screen and take selfies. Using the Power/Lock key Simply place your finger on the Power/Lock key when the front camera is on. Gesture shot You can take selfies by using gestures. Show your palm to the front camera and then clench your fist.
  • Page 63 Auto shot You can use the face detection feature to take selfies easily and conveniently. You can set the device so that, when you look at the screen, the front camera detects your face and takes a selfie automatically. The white colored guide frame appears when the front camera detects your face.
  • Page 64 Interval shot You can take selfies at an interval. While using the front camera, touch and hold . You can also show your palm to the camera, then clench your fist twice quickly. Four photos are taken at about two second intervals after a timer delay of three seconds.

  • Page 65: Gallery

    Gallery Gallery overview You can view and manage photos and videos saved on your device. Saved photos and videos are displayed by folder. Tap a folder and select a file. View the selected file in full-screen mode. While viewing a photo, swipe left or right to view the previous or next photo.
  • Page 66 Editing photos While viewing a photo, tap Use a variety of effects and tools to edit the photo. Tap SAVE to save changes. The changes are overwritten to the original file. To save the edited photo as another file, tap Save copy.
  • Page 67 Deleting files You can delete files by using one of the following options: Touch and hold a file in an album, then tap Delete. in an album and select files to delete. Deleted files are automatically moved to Trash and they can be restored to the Gallery within 7 days.

  • Page 68: Quickmemo

    QuickMemo+ QuickMemo+ overview You can make creative notes by using a variety of options on this advanced notepad feature, such as image management and screenshots, which are not supported by the conventional notepad. Creating a note QuickMemo+. to create a note. : Save a note.
  • Page 69 Writing notes on a screenshot While viewing the screen you want to capture, drag the status bar downwards and then tap The screenshot appears as the notepad background theme. Memo tools appear at the top of the screen. Take notes as desired. Write notes by hand on the photo.

  • Page 70: Calendar

    Calendar Calendar overview You can use the calendar to manage events and tasks. Adding events Calendar. Select a date and then tap Enter event details and tap SAVE. If you tap a date from the calendar and the date contains events, a pop-up window appears showing a list of the events.

  • Page 71: Email

    Email Email overview You can register an email account to your device and then you can check and send emails from your device. If you use mobile data, you may be charged for data usage depending on your pricing plan. Consult with your service provider for more information.

  • Page 72: Clock

    Checking email and select a mail box. Select an email from the email list. The email message appears. Sending email Enter the recipient’ s email address. Enter a subject and message. To attach files, tap To access optional menu items, tap . to send the email.
  • Page 73 World clock You can view the current time in cities around the world. Clock World clock. and add a city. Timer You can set the timer to trigger an alarm after a specified period of time. Clock Timer. Set the time and tap Start. To pause the timer, tap Pause.

  • Page 74: Calculator

    Calculator You can use two types of calculators: the simple calculator and the scientific calculator. Tools Calculator. Use the keypad to make a calculation. To use scientific calculator, drag the green colored slide bar located in the right side of the screen to the left. To restart a calculation, touch and hold the DEL button.

  • Page 75: Downloads

    If you tap , recorded files appear. You can play a recorded file from the list. Downloads You can view, delete or share files downloaded via the Internet or apps. Tools Downloads. Useful Apps...

  • Page 76: Contacts

    Contacts Contacts overview You can save and manage contacts. LG Contacts. Adding contacts Adding new contacts On the contact list screen, tap Enter the contact’ s details and tap SAVE. Importing contacts You can import contacts from another storage device.
  • Page 77 Searching for contacts You can search for contacts by using one of the following options: On the contact list screen, enter a contact name in the search box. Scroll the contact list up or down. From the index of the contact list screen, tap the initial letter of a contact.

  • Page 78: Music

    Music You can play and manage songs or music albums. LG Music. Select a category. Select a music file. Switch to the playlist. Back to the previous Search for music files. screen. Access additional options. Add to or delete from your favorites.

  • Page 79: Tasks

    LG SmartWorld You can download a variety of games, audio content, apps and fonts provided by LG Electronics. Customize your device to suit your preferences by using Home themes and fonts. If you use mobile data, you may be charged for data usage depending on your pricing plan.

  • Page 80: Lg Backup

    Resetting your device may delete backup files saved in internal storage. To minimize data loss, copy important backup files from the LG Backup folder in the internal storage to a computer or external storage. Data in a Google account will not be backed up. When you...

  • Page 81: Google Apps

    Google apps You can use Google apps by setting a Google account. The Google account registration window appears automatically when you use a Google app for the first time. If you do not have a Google account, create one from your device. For details on how to use an app, see the Help in the app.
  • Page 82 Play Movies & TV Use your Google account to rent or purchase movies. Purchased contents can be played anywhere. Duo is a one-to-one simple video calling app for everyone, regardless of OS (Android/iOS). Photos View or share photos or albums saved on your device. Docs Create documents or edit documents created online or from another device.

  • Page 83: Phone Settings

    Phone Settings...

  • Page 84: Settings

    Settings You can customize the device settings in accordance with your preferences. Settings. and enter a keyword in the search box to access a setting item. to change the view mode. This user guide assumes that you are using the Tab view. Networks You can customize your device's networks settings.
  • Page 85 Select a network. You may need to enter the network's Wi-Fi password. The device skips this process for previously accessed Wi-Fi networks. If you do not want to automatically connect to a certain Wi-Fi network, touch and hold the network and then tap Forget network.
  • Page 86 Bluetooth You can connect your device to nearby devices that support Bluetooth to exchange data with them. Connect your device to a Bluetooth headset and a keyboard. This makes it easier to control the device. Pairing with another device On the settings screen, tap Networks Bluetooth. to activate it.
  • Page 87 Mobile data You can turn on or off mobile data. You can also manage mobile data usage. Turning on mobile data On the settings screen, tap Networks Mobile data. to activate it. Customizing mobile data settings On the settings screen, tap Networks Mobile data. Customize the following settings: Mobile data: Set to use data connections on mobile networks.
  • Page 88 When connecting to a computer, download the USB driver from www.lg.com and install it on the computer. You cannot send or receive files between your device and a computer while USB tethering is turned on. Turn off USB tethering to send or receive files.
  • Page 89 Wi-Fi HotSpot You can set the device as a wireless router so that other devices can connect to the Internet by using your device's mobile data. On the settings screen, tap Networks Tethering Wi-Fi hotspot and then tap to activate it. Tap Set up Wi-Fi hotspot and enter the Wi-Fi name (SSID) and password.
  • Page 90 This option uses mobile data and may incur data usage fees, depending on your pricing plan. Consult with your service provider for more information. More information is available at this web site: http://www.android.com/tether#Bluetooth_tethering Help You can view help on using tethering and hotspots. On the settings screen, tap Networks Tethering Help.
  • Page 91 If the screen lock is deactivated, all VPN information saved on the device are erased. Tap Basic VPN or LG VPN. Tap Add Basic VPN or Add LG VPN. This feature is available only when the screen lock is activated. If the screen lock is deactivated, a notification screen appears. Tap SETTINGS from the notification screen to activate the screen lock.

  • Page 92: Sound & Notification

    If the desired printer is not in the list, install the printer driver from the app store. Select print service. to activate it. Select a printer from the printer list screen. To add a printer, tap Add printer. To search for a printer name, tap Search.

  • Page 93: Display

    Do not disturb: Set the time, range and app type to receive notification messages. Receive notification messages only on particular days of the week. Lock screen: Display or hide a notification message on the lock screen. You can also hide private information. Apps: Select the apps that can show their notification messages on the screen and set the priorities of those apps in regard to notification messages.
  • Page 94 Bold text: Bold the text on the screen. Brightness: Use the slide bar to change the device's screen brightness. To automatically adjust screen brightness according to ambient light intensity, tap the Auto switch. Comfort view: Set the device to reduce amount of blue light on screen to reduce eye strain.

  • Page 95: General

    Language: Select a language to apply for the device. Current keyboard: View the keyboard currently in use. Select a keyboard to use when entering text. LG Keyboard: Customize the LG keyboard settings. Google voice typing: Configure the options for text dictation by Google.
  • Page 96 Low power location estimation: Estimate the device location by using low power consumption. Google Location History: Configure the Google location history settings. Google Location Sharing: Location sharing allows you to share real-time locations (using Location History) with selected people and devices Accounts &...
  • Page 97 Vision Touch zoom: Zoom in or out by tapping the screen three times. Vision Window zoom: Zoom in or out within a window and invert the color. Vision Large mouse pointer: Magnify the mouse pointer. Vision High contrast screen: Turn the background color into black for a high contrast screen.
  • Page 98 Motor & cognition Touch and hold for calls: Answer or decline calls by touching and holding the call button instead of dragging it. Motor & cognition Screen timeout: Turn off the screen automatically when the device is left idle for a specified period of time.
  • Page 99 Take a screenshot: Tap the Power/Lock key twice and then hold your finger on it to take a screenshot. Your finger must remain on the Power/Lock key until the screenshot is taken. Using the Volume keys You can use the volume keys to directly launch apps when the screen is turned off or locked.
  • Page 100 Set up SIM card lock: Allows you to require a PIN to use the phone. You can also change a PIN that has already been enabled. Password typing visible: Display a password as you enter it. Phone administrators: Allow privileges to restrict the control or use of the device to particular apps.
  • Page 101 SD card: View the total storage space and free space in the memory card. This option appears only when a memory card is inserted. To unmount the memory card, tap Battery & power saving You can view the current battery information or turn on power- saving mode.
  • Page 102 Reset the device, if necessary. On the settings screen, tap General Backup & reset. Customize the following settings: LG Backup: Back up or restore the blocked sender list, messages, images, home screens and other data saved on the device. See LG Backup for details.

  • Page 103: Appendix

    Appendix...

  • Page 104: Phone Software Update

    This feature allows you to conveniently update the firmware on your phone to a newer version from the Internet without needing to visit a service center. This feature will only be available if and when LG makes a newer firmware version available for your device.
  • Page 105 This feature allows you to conveniently update your phone’ s software to a newer version via OTA, without connecting a USB cable. This feature will only be available if and when LG makes a newer firmware version available for your device.

  • Page 106: Faq

    This chapter lists some problems you might encounter when using your phone. Some problems require you to call your service provider, but most are easy to fix yourself. Message Possible causes Possible corrective measures There is no SIM card in Make sure the SIM card is SIM card error the phone or it is inserted...
  • Page 107 Charging error Plug the charger into a No voltage different outlet. Charger defective Replace the charger. Use only original LG Wrong charger accessories. Number not The Fixed dialing number Check the Settings menu and allowed. function is on.
  • Page 108 Message Possible causes Possible corrective measures Files do not Check the supported file Unsupported file format open formats. If you use a protection tape The screen or case, make sure it has not does not turn covered the area around the Proximity sensor problem proximity sensor.

  • Page 109: Anti-Theft Guide

    Anti-Theft Guide Set up your device to prevent other people from using it if it's been reset to factory settings without your permission. For example, if your device is lost, stolen, or wiped, only someone with your Google account or screen lock information can use the device. All you need to make sure your device is protected is: •...

  • Page 110: More Information

    . This offer is valid for three (3) years from the date on which you purchased the product. Trademarks LG and the LG logo are registered trademarks of LG Group and its related entities. Google™, Google Maps™, Gmail™, YouTube™, Duo™ and Play Store™...

  • Page 111: For Your Safety

    For Your Safety...
  • Page 112 Important Information This user guide contains important information on the use and operation of this phone. Please read all the information carefully for optimal performance and to prevent any damage to or misuse of the phone. Any changes or modifications not expressly approved in this user guide could void your warranty for this equipment.
  • Page 113 Do not attempt to repair or modify the device yourself. Your device is equipped with an internal rechargeable battery which should be replaced only by LG or an authorized LG repair center. You should never attempt to open or disassemble this device yourself and doing so may cause damage that voids your warranty.
  • Page 114 Unplug the power cord and charger during lightning storms to avoid electric shock or fire. Only use chargers provided by LG. The warranty will not be applied to products provided by other suppliers. Only authorized personnel should service the phone and its accessories.
  • Page 115 HAC statement This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids.
  • Page 116 Consumer Information About Radio Frequency Emissions Your wireless phone, which contains a radio transmitter and receiver, emits radio frequency energy during use. The following consumer information addresses commonly asked questions about the health effects of wireless phones. Are wireless phones safe? Scientific research on the subject of wireless phones and radio frequency (“RF”) energy has been conducted worldwide for many years, and continues.
  • Page 117 measure of the rate of absorption of RF energy in the body. Tests for SAR are conducted with the phone transmitting at its highest power level in all tested frequency bands. Since 1996, the FCC has required that the SAR of handheld wireless phones not exceed 1.6 watts per kilogram, averaged over one gram of tissue.
  • Page 118 United Kingdom [“UK”] made such a recommendation in December 2000. In this report a group of independent experts noted that no evidence exists that using a cell phone causes brain tumors or other ill effects. [The UK’ s ] recommendation to limit cell phone use by children was strictly precautionary; it was not based on scientific evidence that any health hazard exists.
  • Page 119 World Health Organization Avenue Appia 20 1211 Geneva 27 Switzerland Telephone: 011 41 22 791 21 11 http://www.who.int/mediacenter/factsheets/fs193/en/ International Commission on Non-Ionizing Radiation Protection c/o Bundesamt fur Strahlenschutz Ingolstaedter Landstr. 1 85764 Oberschleissheim Germany Telephone: 011 49 1888 333 2156 http://www.icnirp.de American National Standards Institute 1819 L Street, N.
  • Page 120 Consumer Information on SAR (Specific Absorption Rate) This model phone meets the government’ s requirements for exposure to radio waves. Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to Radio Frequency (RF) energy set by the Federal Communications Commission of the U.S.
  • Page 121 The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF emission guidelines. SAR information on this model phone is on file with the FCC and can be found under the Display Grant section of http://www.fcc.gov/oet/ fccid after searching on FCC ID ZNFVS501.
  • Page 122 the two ratings. Hearing devices may also be rated. Your hearing device manufacturer or hearing health professional may help you find this rating. Higher ratings mean that the hearing device is relatively immune to interference noise. The hearing aid and wireless phone rating values are then added together. A sum of 5 is considered acceptable for normal use.
  • Page 123 For information about hearing aids and digital wireless phones Wireless Phones and Hearing Aid Accessibility http://www.accesswireless.org/ Gallaudet University, RERC http://tap.gallaudet.edu/Voice/ FCC Hearing Aid Compatibility and Volume Control https://www.fcc.gov/general/hearing-aid-compatibility-and-volume-control The Hearing Aid Compatibility FCC Order http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-03-168A1.pdf Hearing Loss Association of America [HLAA] http://hearingloss.org/content/telephones-and-mobile-devices Caution: Avoid potential hearing loss.
  • Page 124 Limit the amount of time you listen. As the volume increases, less time is required before your hearing could be affected. Avoid using headphones after exposure to extremely loud noises, such as rock concerts, that might cause temporary hearing loss. Temporary hearing loss might cause unsafe volumes to sound normal.
  • Page 125 Tips on Efficient Operation For your phone to operate most efficiently: Don’t touch the antenna unnecessarily when the phone is in use. Contact with the antenna affects call quality and may cause the phone to operate at a higher power level than otherwise needed. Electronic Devices Most modern electronic equipment is shielded from RF signals.
  • Page 126 Health Care Facilities Turn your phone OFF in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may use equipment that could be sensitive to external RF energy. Vehicles RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles.
  • Page 127 For Vehicles Equipped with an Air Bag An air bag inflates with great force. DO NOT place objects, including either installed or portable wireless equipment, in the area over the air bag or in the air bag deployment area. If in-vehicle wireless equipment is improperly installed and the air bag inflates, serious injury could result.
  • Page 128 Safety Information Please read and observe the following information for safe and proper use of your phone and to prevent damage. Violation of the instructions may cause minor or serious damage to the product. Do not disassemble or open crush, bend or deform, puncture or shred. Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, expose to fire, explosion or other hazard.
  • Page 129 Battery life will vary due to usage pattern and environmental conditions. Please use only an approved charging accessory to charge your LG phone. Improper handling of the charging port, as well as the use of an incompatible charger, may cause damage to your phone and void the warranty.
  • Page 130 Do not use or leave the battery under the blazing sun or in heated car by sunshine. The battery may generate heat, smoke or flame. And also, it might cause the deterioration of battery’ s characteristics or cycle life. The battery pack has protection circuit to avoid the danger. Do not use nearby the place where generates static electricity more than 100V which gives damage to the protection circuit.
  • Page 131 Do not immerse your phone in water, liquid, or expose to high humidity. Immediately, take it to an LG Authorized Service Center. Do not paint your phone. The data saved in your phone might be deleted due to careless use, repair of the phone, or upgrade of the software.
  • Page 132 FDA Consumer Update The U.S. Food and Drug Administration’ s Center for Devices and Radiological Health Consumer Update on Mobile Phones: 1. Do wireless phones pose a health hazard? The available scientific evidence does not show that any health problems are associated with using wireless phones.
  • Page 133 Cooperate in providing users of wireless phones with the best possible information on possible effects of wireless phone use on human health. The FDA belongs to an interagency working group of the federal agencies that have responsibility for different aspects of RF safety to ensure coordinated efforts at the federal level.
  • Page 134 4. What are the results of the research done already? The research done thus far has produced conflicting results, and many studies have suffered from flaws in their research methods. Animal experiments investigating the effects of Radio Frequency (RF) energy exposures characteristic of wireless phones have yielded conflicting results that often cannot be repeated in other laboratories.
  • Page 135 6. What is the FDA doing to find out more about the possible health effects of wireless phone RF? The FDA is working with the U.S. National Toxicology Program and with groups of investigators around the world to ensure that high priority animal studies are conducted to address important questions about the effects of exposure to Radio Frequency (RF) energy.
  • Page 136 8. What has the FDA done to measure the Radio Frequency energy coming from wireless phones? The Institute of Electrical and Electronic Engineers (IEEE) is developing a technical standard for measuring the Radio Frequency (RF) energy exposure from wireless phones and other wireless handsets with the participation and leadership of FDA scientists and engineers.
  • Page 137 10. What about children using wireless phones? The scientific evidence does not show a danger to users of wireless phones, including children and teenagers. If you want to take steps to lower exposure to Radio Frequency (RF) energy, the measures described above would apply to children and teenagers using wireless phones.
  • Page 138 12. Where can I find additional information? For additional information, please refer to the following resources: FDA web page on wireless phones ( http://www.fda.gov/Radiation-EmittingProducts/RadiationEmittingProductsa ndProcedures/HomeBusinessandEntertainment/CellPhones/default.htm ) Federal Communications Commission (FCC) RF Safety Program ( http://www.fcc.gov/oet/rfsafety ) International Commission on Non-lonizing Radiation Protection ( http://www.icnirp.de ) World Health Organization (WHO) International EMF Project ( http://www.who.int/emf )
  • Page 139 10 Driver Safety Tips Your wireless phone gives you the powerful ability to communicate by voice almost anywhere, anytime. An important responsibility accompanies the benefits of wireless phones, one that every user must uphold. When operating a car, driving is your first responsibility. When using your wireless phone behind the wheel of a car, practice good common sense and remember the following tips: 1.
  • Page 140 7. Do not engage in stressful or emotional conversations that may be distracting. Stressful or emotional conversations and driving do not mix; they are distracting and even dangerous when you are behind the wheel of a car. Make people you are talking with aware you are driving and if necessary, suspend conversations which have the potential to divert your attention from the road.
  • Page 141 LIMITED WARRANTY STATEMENT...
  • Page 142 [See 15 USC §2311.] 1. WHAT THIS WARRANTY COVERS: LG offers you a limited warranty that the enclosed subscriber unit and its enclosed accessories will be free from defects in material and workmanship, according to the following terms and conditions:...
  • Page 143 (6) The customer shall bear the cost of shipping the product to the Customer Service Department of LG. LG shall bear the cost of shipping the product back to the consumer after the completion of service under this limited warranty.
  • Page 144 3. WHAT LG WILL DO: LG will, at its sole option, either repair, replace or refund the purchase price of any unit that is covered under this limited warranty. LG may choose at its option to use functionally equivalent re-conditioned, refurbished or new units or parts or any units.
  • Page 145 RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION. Definitions. For the purposes of this section, references to “LG” mean LG Electronics MobileComm U.S.A., Inc., its parents, subsidiaries and affiliates, and...
  • Page 146 Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will be governed by the AAA Rules. In such a situation, you agree to reimburse LG for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules.
  • Page 147 “Arbitration Opt Out” or (ii) calling 1-800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address; (b) the date on which the product was purchased; (c) the product model name or model number; and (d) the IMEI or MEID or Serial Number, as applicable (the IMEI or MEID or Serial Number can be found (i) on the product box;...

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