Appendix; Frequently.asked.questions.(Faqs) - LG NC2000-BAAB Owner's Manual

Appendix

Frequently.Asked.Questions.(FAQs)

Question
The.transfer.stopped.during.
"Send to player".task.
The."Scan".shows.no.available.
players.
There.are.no.templates.visible.
in.SuperSign.Manager.
The.data.saved.in.the.SuperSign.
Player's.C.drive.were.lost.
MS.Offi . ce.fi . les.do.not.open.in.
SuperSign.Player.
Content.is.not.playable.even.
though.the.content.I.sent.to.the.
player.was.registered.in.the.
media.library.
Letters.of.RSS,.text,.or.messages.
are.not.correctly.displayed.
●.. C heck.whether.the.media.fi . le.is.an.offi . cially.supported.type.and.try.again..
The.offi . cially.supported.media.types.are.available.in.the.Files.Supported
by SuperSign list.
●.Check.whether.the.SuperSign.Player.is.on.
●.Check.whether.the.SuperSign.Player.is.working.properly.
●.Check.the.SuperSign.Player's.network.cable.connection.status.
●.Check.the.SuperSign.Player's.network.IP.address.status.
●.Set.the.SuperSign.Player's.network.IP.manually.
●.. W hen.selecting.a.player,.if.you.select.a.player's.resolution.not.supported.by.
the.template,.the.template.will.not.be.shown.
●.. T he.supported.resolutions.are.1360.x.768,.1920.x.1080,.768.x.1360,.and.
1080.x.1920.
●.. S uperSign. Player. uses. the. Enhanced Write Filter (EWF). function. for.
data.protection..With.EWF.on,.data.saved.by.users.in.the.C.drive.are.only.
temporarily. saved.. These. temporarily. saved. data. will. be. deleted. when.
SuperSign.Player.is.rebooted..If.you.do.not.want.to.use.the.EWF.function,.
go.to.the.Player.menu.and.disable.EWF.
●.. C heck.whether.MS.Offi . ce.program.is.properly.installed..With.EWF.enabled,.
MS. Offi . ce. will. not. be. correctly. installed.. Disable. EWF. and. re-install. MS.
Offi . ce..We.advise.you.to.enable.EWF.after.the.installation.is.completed.
●.. T he.player.will.not.play.the.new.content.received.if.another.fi . le.is.playing.
on.the.same.player..Stop.the.content.currently.playing.and.then.repeat.the.
"Send to Player".process.
●.. C hange.the.MS.Windows.language.setting.using.Regional and Language
Options.
Answer
91