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LG NC2000 Owner's Manual

Digital signage media player
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OWNER'S MANUAL
DIGITAL SIGNAGE MEDIA
PLAYER
Please read this manual carefully before operating
your set and retain it for future reference.
DIGITAL SIGNAGE MEDIA PLAYER MODEL
NC2000
www.lge.com

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Summary of Contents for LG NC2000

  • Page 1 OWNER’S MANUAL DIGITAL SIGNAGE MEDIA PLAYER Please read this manual carefully before operating your set and retain it for future reference. DIGITAL SIGNAGE MEDIA PLAYER MODEL NC2000 www.lge.com...

  • Page 2: Table Of Contents

    Installing the Program ......... 25 Basic Components ........5 Installing SuperSign Manager ..... 26 Name and Functions of Uninstalling the program ......29 Each Part (NC2000) .........6 Starting SuperSign Manager ....31 Back Panel ............ 6 Starting SuperSign Manager ....... 31 Logging In ........... 31 Selecting Players ........
  • Page 3 Appendix Frequently Asked Questions (FAQs) ..77 SuperSign Manager Menu List ....79 File Menu ............ 79 Edit Menu ............ 79 View Menu ........... 79 Option Menu ..........80 Setting Menu ..........80 Help Menu ........... 80 Required Software and Codec Package Installation ..........81 Required Software ........

  • Page 4: Product Information

    Product Information NC2000 Specifications Attention ● The product specifications may change without prior notice to General specifications improve the performance. Dimensions 250 mm (W) x 43 mm (H) x 205mm (D) (only Set) Weight 1.43 kg (only Set) Intel ATOM Processor 330 1.6 GHz(Dual Core), FSB 533 MHz...

  • Page 5: Nc2000 Components

    Product Information NC2000 Components Basic Components NC2000 consists of the following components. Please check that these components are present prior to installing. NC2000 Setup Program/User Manual screw x 2 Attention ● The illustration may differ from your product. Some of these items may change depending on circum-...

  • Page 6: Name And Functions Of Each Part (Nc2000)

    Product Information Name and Functions of Each Part (NC2000) Back Panel Number each screen Function Descriptions HDMI Out For an HDMI-compatible monitor. LAN Connector For a LAN cable. For USB-type devices, including memory, hard disk, CD-ROM, Key- USB In board, and mouse.

  • Page 7: How To Install

    How to Install NC2000 Connection We recommend you to use the items provided with your NC2000 and follow our instructions for integrating the product with your monitor in order to ensure the correct results. Attention ● The monitor illustrations shown above to guide your integration may differ from your product.

  • Page 8: Supersign Solution

    SuperSign Solution What is SuperSign? SuperSign is a digital signage solution that was developed exclusively by LG Electronics. The LG SuperSign solution offers display, media player (hardware and software), and management programs. Component Display Media player LG SuperSign Solution Software Note ●...

  • Page 9: Supersign Player

    SuperSign Player SuperSign Player SuperSign Player Settings SuperSign Player can be customized for multiple users. Log-in to Setting Menu To use the SuperSign Player setting menu, right click on the SuperSign Player ( ) icon located on the Windows taskbar. Its pop-up menu will appear as shown below. Click Setting to display the password entry screen.

  • Page 10: Network Settings

    SuperSign Player Network Settings You can set the player IP (the IP of the NC2000 in which SuperSign Player software is installed) and the server IP (the IP of the PC in which SuperSign Manager software is installed) in Network Settings.
  • Page 11 SuperSign Player SuperSign Player Server IP setting In the Server IP setting you can set the IP of the PC (server) in which SuperSign Manager is installed. It is set to Auto Setting by default. ● With Auto Setting selected, the IP of the server using the same network as the player will be automatically assigned.
  • Page 12 SuperSign Player SuperSign Player Follow the steps below to setup network connections by using the wizard. Select the network environment that you want to use to connect to SuperSign Manager and SuperSign Player. ● Choose the LAN when the SuperSign Manger and the SuperSign player are connected to the same network.
  • Page 13 SuperSign Player SuperSign Player Enter a name for the SuperSign Player. The SuperSign Manager will use the name to identify the connected players. Select a network interface card that will be used for network connections. Set the SuperSign player IP address. Player's IP address can be assigned automatically or manually.
  • Page 14 SuperSign Player SuperSign Player Set the IP address for the server on which the SuperSign manager is installed. Server's IP address can be assigned automatically or manually. ● Choose the Auto Setting when you want the wizard to automatically assign the IP address to the server. ●...

  • Page 15: Screen Setting

    SuperSign Player SuperSign Player Screen setting In the Screen setting menu, you can choose the screen view type. The type is set to Landscape by default. ● Select Landscape when you place the monitor horizontally. ● Select Portrait when you place the monitor vertically.

  • Page 16: Password

    SuperSign Player SuperSign Player Password In Password menu, you can set a password to access the SuperSign player menus. Settings You can choose whether you want to use a password when entering the SuperSign Player menu. ● If you select Enable, you must type in your pass- word to use the SuperSign Player Menu.

  • Page 17: Ewf

    ● With EWF set to Enable, you cannot add, delete, or modify data saved in the C drive of NC2000. ● When you need to add a new program to NC2000, set EWF to Disable. ● With Enable selected, the new program cannot be installed.

  • Page 18: Initialize S/W

    SuperSign Player SuperSign Player Initialize S/W The Initialize S/W menu allows you to initialize the SuperSign Player settings. When you click the on the menu, an alert window will be displayed as shown below. When you click Yes, the SuperSign Player settings will return to the same conditions that existed at the time of your purchase.

  • Page 19: Regional And Language Options Settings

    Regional and Language Options Settings If you want to change the language, you can use <Regional and Language Options> of Microsoft Windows XP Embedded, the NC2000's Operating System. You can change the language as follows: Change EWF to Disable on the SuperSign Player Menu.

  • Page 20: Supersign Player Functions

    SuperSign Player Functions Signage Mode (Video Playback Mode) With NC2000 on and set up, SuperSign Player runs automatically. Then SuperSign Player automatically executes the Play schedule feature. Signage mode is for playing pre-distributed videos based on the as- signed schedule.

  • Page 21: Tray Icon Description

    SuperSign Player SuperSign Player Tray Icon Description If you click the ESC key on the Signage mode while videos are playing, the video will pause and move to the desk- top. The SuperSign Player tray icon is located in the lower right of the desktop. The SuperSign Player tray icon shows the server connectivity status as shown below.

  • Page 22: Tray Icon Menu

    SuperSign Player SuperSign Player Tray Icon Menu Right-click the SuperSign Player tray icon in the lower right of the desktop to display the tray menu. Menu Description This shows the content list transferred by SuperSign Open exported Manager. You can select the content you want to play file from the folder it was saved in.

  • Page 23: Supersign Manager

    SuperSign Manager About SuperSign Manager Product Information SuperSign Manager is a network-based comprehensive management program that creates and manages digital media, distributes content, and supports video playback and remote control. Contents Edit You can create content for the SuperSign Player with a variety of media files. It supports numerous media files, including video, audio, documents, and Flash files, and applies an easy Drag and Drop feature to facilitate content creation.

  • Page 24: How To Install Supersign Manager

    SuperSign Manager SuperSign Manager How to Install SuperSign Manager The SuperSign Manager is supplied with the NC2000. Insert the CD included in the NC2000 package into your PC and install SuperSign Manager. System Requirements SuperSign Manager PC Recommended Specifications Accessories Requirements 2.5 GHz Core 2 Duo L2 Cache 2 MB or higher...

  • Page 25: Installing The Program

    SuperSign Manager SuperSign Manager Installing the Program When the CD provided in the NC2000 package is inserted into a PC, the installation program will run automatically as shown below. User's Guide Guide for the SuperSign Solution users. Safety Precautions Safety instructions about the program.

  • Page 26: Installing Supersign Manager

    SuperSign Manager SuperSign Manager Installing SuperSign Manager When the CD provided in the NC2000 package is inserted into a PC, the installation program will run automatically. Follow the steps below to install the SuperSign Manager. Click Run in the Download file pop-up window.
  • Page 27 SuperSign Manager SuperSign Manager If necessary, change the installation path to the direc- tory where you want to install SuperSign Manager. Click Next to continue. Installation is initiated. Click Details to see the detailed installation process information during installation. During the installation process, Adobe AIR installer will run to install it.
  • Page 28 SuperSign Manager SuperSign Manager Click Complete to finish the installation of Adobe AIR. Adobe Flash Player Active X installation is initiated. Click Close when the installation of Adobe Flash Player Active X ends. After SuperSign Manager installation is complete, Click Finish to exit the installation.

  • Page 29: Uninstalling The Program

    SuperSign Manager SuperSign Manager Uninstalling the program To uninstall SuperSign Manager, Click Start > Program > SuperSign Manager > Remove SuperSign Manager. Follow these steps to uninstall SuperSign Manager. Click Remove to start the un-installation of SuperSign Manager. Click Details to see the detailed un-installation process information during un-installation.
  • Page 30 SuperSign Manager SuperSign Manager After SuperSign Manager uninstallation is complete, Click Finish to exit the un-installation. Note ● SuperSign Manager can be uninstalled using Add or Remove Programs in Control Panel. 1. Windows XP, Windows 2003 Server Select SuperSign Manager in Start > Settings > Control Panel > Add or Remove Programs, Click Remove.

  • Page 31: Starting Supersign Manager

    SuperSign Manager SuperSign Manager Starting SuperSign Manager Starting SuperSign Manager Open the program by clicking Start > Programs > SuperSign Manager > SuperSign Manager. Logging In When SuperSign Manager starts, a log-in window ap- pears as shown below. If you are running SuperSign Manager for the first time, you should create an ID and password you want to use.

  • Page 32: Selecting Players

    SuperSign Manager SuperSign Manager Selecting Players When you are signed in, SuperSign Manager auto- matically searches for SuperSign Players on the same network. When scanning is finished, the available SuperSign Players are listed. Select SuperSign Player to connect and then click the OK or Canvas Setting button.

  • Page 33: Setting Canvas

    SuperSign Manager SuperSign Manager Setting Canvas The canvas is a space where you can import and edit photos, videos, and texts. Click Canvas Setting in the <Select a player> window to display it. You can select the resolution you want in the <Canvas Setting> window. Choose the resolution and click the OK button.

  • Page 34: Selecting Templates Or Layouts

    SuperSign Manager SuperSign Manager Selecting Templates or Layouts SuperSign Manager provides popular layouts or templates to help users make content easily and quickly. When you click the OK button on the <Select a player> window or the <Canvas Setting> window, the <Select Template or Layout>...

  • Page 35: Supersign Manager Overview

    SuperSign Manager SuperSign Manager SuperSign Manager Overview Index Item Description File Menu The major features of SuperSign Manager are listed here. With tab menus, content editing, content play schedule setting, system man- Top Menu agement are done here Content editing, playback schedule setting, and player management are done Workspace here.

  • Page 36: Contents Edit

    SuperSign Manager SuperSign Manager Contents Edit SuperSign Manager provides a media content editor. You can create content and play it in SuperSign Player with this content editor. Overview Content editing and various other features are available under Contents Edit in the top menu. Index Item Description...

  • Page 37: Checking Details

    SuperSign Manager SuperSign Manager Checking details Index Description Canvas file name and resolution. Buttons for creating zones and text boxes. Create a zone on the canvas. Click the Zone button and then click on the canvas to create a zone. Create a text box on the canvas.
  • Page 38 SuperSign Manager SuperSign Manager Number Description Quick menus that allows using popular content-editing features. You can preview your content before playing it with SuperSign Player. This allows users to preview the content being edited within the canvas prior to exporting it to SuperSign Player. You can transfer your content to SuperSign Player that is on the same network as SuperSign Manager.

  • Page 39: Changing Layouts

    SuperSign Manager SuperSign Manager Changing Layouts You can change layouts to suit your needs. Click Template > Layout in the left part of the SuperSign Manager screen. This will display the layouts registered in the media library. Double-click on a new layout. It will be shown on the canvas.

  • Page 40: Changing Templates

    SuperSign Manager SuperSign Manager Changing Templates As with layouts, you can change templates to suit your needs. Click on Template in the left part of the SuperSign Manager screen. This will display the templates registered in the media library under different categories. The categories include Bar/Restaurant, Shopping Mall, and Public Organizations.

  • Page 41: Using Library

    SuperSign Manager SuperSign Manager Using Library The media library is used to enroll media files needed for media content production, and to use services, including websites, RSS, and Widget. To register media files in the media library, click the Library tab on the media window in the left part of the SuperSign Manager screen.
  • Page 42 SuperSign Manager SuperSign Manager The library is divided into media and service as shown below. Add a media file You can add photos, videos, Flashes, music, PDF, and MS Office files on the media tab. To add media, click on the media tab. After you select the file from the Select Files window and click the Open button, the media file will be registered in the library as shown below.
  • Page 43 SuperSign Manager SuperSign Manager Add service contents You can use SuperSign Manager to add online content such as websites, RSS feeds, and widgets, as well as their date and time. Click Library > Service on the media window to launch the menu for adding content as shown below. Note ●...

  • Page 44: Creating Contents

    SuperSign Manager SuperSign Manager Creating Contents Follow these steps to create contents: Select Template or Layout Select a layout or template to display various media on the screen. The example shows the layout set to None. For specific information on how to change layout, refer to Changing layouts or Changing templates section of this document.
  • Page 45 SuperSign Manager SuperSign Manager Display Media You can exhibit media such as photos, videos, music, PDF, and MS Office files registered in the library. There are two ways to display media on the canvas. Add Media to Zone Click the Zone button in the upper right of the screen. Keep the zone button on.
  • Page 46 SuperSign Manager SuperSign Manager Drag Media You can directly display media files. To do this, drag and drop a registered media file. The file will be displayed on the canvas as shown below. You will also see that a new zone is automatically created.
  • Page 47 SuperSign Manager SuperSign Manager Display Service Content You can use SuperSign Manager to add online content such as websites, RSS feeds, and widgets, as well as their date and time. To add service content, click Library > Service on the media window. Add Websites To add a website, enter a URL you want to add and then click the Add button.
  • Page 48 SuperSign Manager SuperSign Manager Add RSS Feeds To add an RSS feed, enter a URL you want to add and click the Add button. The RSS feed zone will be added on the canvas. Note ● The service and text zones can include only one item each. ●...
  • Page 49 SuperSign Manager SuperSign Manager Add Widgets To add widgets, enter a widget code and then click the Add button. The widget zone will be added on the canvas. Note ● Widgets are small icons linked to frequently used services that users can run without opening a web browser.
  • Page 50 SuperSign Manager SuperSign Manager Add Dates To add dates, click Add Date in the Date/ Time zone. The date zone will be added. Move the new date zone to your desired location. Click the Preview button from the quick menus to see the screen with the added time information.
  • Page 51 SuperSign Manager SuperSign Manager Add Times To add times, click Add Time in the Date/ Time zone. A time zone will be added. Move the new time zone to your desired location. Click the Preview button from the quick menus to see the screen with the added time information.
  • Page 52 SuperSign Manager SuperSign Manager Copy Zones A zone on the canvas can be copied and pasted to other spaces. To do this, first select the zone you want to copy. Click Edit > Copy in the file menu, or press Ctrl + c to copy the selected zone. Click Edit >...

  • Page 53: Setting Timeline

    SuperSign Manager SuperSign Manager Setting Timeline Timeline allows you to arrange duration for each media content so that your media can be played at the designated time. On the timeline, you can set start time, duration, and end time of the content in the zone. You can set to play the content for up to 12 hours.
  • Page 54 SuperSign Manager SuperSign Manager Add Media To Timeline To add media to the timeline, drag a file to the timeline of the zone you want to add to. Copy Media To Timeline Select a media file from the timeline. With the selected media file, press the Ctrl + c hotkey.

  • Page 55: Distributing Completed Content

    SuperSign Manager SuperSign Manager Distributing Completed Content You can distribute content by sending it from SuperSign Manager to SuperSign Player in order to play it there. There are three ways to distribute your content: Immediate Distribution You can instantly send the created content to and play it with SuperSign Player. Select Player in the media window.
  • Page 56 2. Copy the xml and media files created by the Export contents function to that "AutoPlay" folder. 3. When the USB device is inserted into the NC2000 USB port, the content will play automatically. 4. When you remove the USB device from the port, the playback will be closed.

  • Page 57: Content Properties/Tool

    SuperSign Manager SuperSign Manager Content Properties/Tool In SuperSign Manager, users can check and modify the properties of the selected content. Selecting a canvas zone displays the zone properties in the upper right of the Properties window. You also can change the time, image size, play repeat, and volume of the zone in the Tool window below the properties window.
  • Page 58 SuperSign Manager SuperSign Manager Content Properties/Tools Media File Shows information on Shows information on the connected players the connected players and groups. and groups. Background resolution Zone infomation Zone customization Background customization Pictures only in the media library can be used as back- Changes zone order ground.
  • Page 59 SuperSign Manager SuperSign Manager Shows information on Shows information on the connected players the connected players and groups. and groups. Shows information about Shows information about the selected flash. the selected audio. Sets a flash playback time. Sets an audio playback time.
  • Page 60 SuperSign Manager SuperSign Manager Service Shows information on Shows information on the connected players the connected players and groups. and groups. Web site to be linked. Sets the playback time for Sets a text playback time. the selected web site. Changes the web site to Sets the text format to the be linked.
  • Page 61 SuperSign Manager SuperSign Manager Shows information on Shows information on the connected players the connected players and groups. and groups. Sets a date playback time. Sets a playback time for the time content. Sets the text format to the Sets the text format to selected style.

  • Page 62: Schedule

    SuperSign Manager SuperSign Manager Schedule A schedule is the time table for playing content in SuperSign Player. Schedules are set as daily, weekly, or repeating. Overview Index Description Information about the player connected to SuperSign Manager is displayed. The content and media files created in the content editor are listed.

  • Page 63: Properties And Tool Windows

    SuperSign Manager SuperSign Manager Properties and Tool windows The name, type, and resolution of the selected player. Preview the selected content. Properties of content or media files for which schedules are registered. Enter the duration directly to display content. Set a repeat cycle. To set repeat cycles: Enter the end time for the repeat.

  • Page 64: Setting Schedules

    SuperSign Manager SuperSign Manager Setting schedules Follow these steps to make a schedule: Click the Player menu in the media window and select SuperSign Player on which to change schedules. The current schedules of SuperSign Player will be displayed. To change the schedule, select content or a media file from the Library on the media window.

  • Page 65: Copying Schedules

    SuperSign Manager SuperSign Manager Copying Schedules Schedules can be copied in order to re-use them. Select the schedule blocks you want to copy. Press Ctr l + C to change the mouse pointer to the copy icon ( ). Press the Esc key to turn the icon back to the mouse pointer.

  • Page 66: Deleting Schedules

    SuperSign Manager SuperSign Manager Deleting Schedules Delete Schedules Via File Menu Select the schedule block you want to delete and then select Edit > Delete in the file menu. Delete Schedules Via X Button Select the schedule block you want to delete and then click the Delete button. Delete Schedules Via Delete Key Select the schedule block you want to delete and then press the Delete key on your keyboard.

  • Page 67: Management

    SuperSign Manager SuperSign Manager Management The SuperSign Players connected to SuperSign Manager and the monitors connected to each player can be managed by group in the management menu. By grouping distribution destinations, duration, and places to be displayed, you can control player and monitor information. Overview Index Description...

  • Page 68: Manage Functions

    SuperSign Manager SuperSign Manager Note ● If a player is disconnected, it will automatically attempt to reconnect the SuperSign Manager. ● If SuperSign Manager becomes disconnected while in use, this will be alerted through an alert message and status lights. Note ●...
  • Page 69 SuperSign Manager SuperSign Manager Manage Groups You can manage the players in a group and their displays here. When you select a group, the group-based tabs will be activated. With the group-based tabs, you can control the player power, display power, time, screen, audio, video, and other general features.
  • Page 70 SuperSign Manager SuperSign Manager Control Displays You can control the display connected to the player. When you select the display, the settings with tabs will be activated. The display power, time, screen, audio, video, tile adjustment, and other general features are available here. Each tab will list the settings of the current display.

  • Page 71: Creating Tile Mode

    SuperSign Manager SuperSign Manager Creating Tile Mode Create Tile Please execute the Display Search for Daisy Chain of option in advance when you configure the Tile Mode. You can specify the number of rows and columns in the tile mode with mouse clicks or drag and drop. The size of tile cannot exceed the maximum number of displays connected.
  • Page 72 SuperSign Manager SuperSign Manager Attention ● If select input source after selecting one display, the display sets its tile size as 1x1. Specify the input source of the selected displays. You can choose the order of the displays using drag and drop.
  • Page 73 SuperSign Manager SuperSign Manager Option If you want to manually search for a display after con- necting the monitor with an RS-232C cable, select the Player and select Control > Options > Display search for Daisy Chain. Click the Search button to find and add the display con- nected with a Daisy Chain.

  • Page 74: Other Features

    SuperSign Manager SuperSign Manager Other features Update Now You can remotely update the SuperSign Player software. The player settings which the user entered will not change. Click a connected player on the Grouping & Monitoring window and select the update tab menu under the control menu.
  • Page 75 SuperSign Manager SuperSign Manager Send Messages You can load messages on the connected player screen for urgent announcements, notices, or emergencies. Set the text properties such as font, size, and color. Enter the message to send. Adjust the location of the text to send. Set the playback time of the message.
  • Page 76 SuperSign Manager SuperSign Manager Create Log Report You can see the log information of system and contents. ● Log information reflects up to the previous 180 days. ● The report will be updated with the latest information. ● Using Send Email, you can send the log report files (.csv) to an assigned e-mail address. ●...

  • Page 77: Frequently Asked Questions (Faqs)

    Appendix Frequently Asked Questions (FAQs) Question Answer ● Check whether the media file is an officially supported type and try again. The transfer stopped during The officially supported media types are available in the Files Supported [Send to player] task. by SuperSign list.
  • Page 78 Where can I get SuperSign Play- Player or SuperSign\SuperSign Software\System\SuperSign Driver in er programs or their driver files? the CD included in the NC2000 package. A message reading "As the web ● This means the web server was not properly installed when SuperSign server is not operational, the Manager was set up.

  • Page 79: Supersign Manager Menu List

    Appendix SuperSign Manager Menu List File Menu Edit Menu 150% 150% ( 120% 120% ( View Menu 100% 100% ( 80% ( 150% 150% ( 60% ( 120% 120% ( 50% ( 100% 100% ( 30% ( 150% 150% ( 80% ( 120% 120% (...

  • Page 80: Option Menu

    Initialize the SuperSign Manager settings Setting Menu Show SuperSign manual Initialize the SuperSign Manager settings Show LG Electronics technical support information Show SuperSign Manager software information Initialize the SuperSign Manager settings Show SuperSign manual Show LG Electronics technical support information...

  • Page 81: Required Software And Codec Package Installation

    Appendix Required Software and Codec Package Installation Required Software You should install all software below in order to take advantage of all Edit functions in the SuperSign solution. Microsoft Office To create content with Microsoft Office Word, PowerPoint, and Excel-formatted documents, both SuperSign Man- ager and SuperSign Player should have the same version of MS Office suite: 2000, XP, 2003, or 2007.

  • Page 82: Codec Package Installation

    ● http://shark007.net ● http://www.free-codecs.com Attention Note ● Please check the site's instructions concerning the ● LG Electronics takes no responsibility for manag- ing the above sites. Each site's content may codec license details. change without prior notice. Attention ● Check if the package you downloaded has the required codec and install it.

  • Page 83: Microsoft Windows Embedded Standard Limitations

    Appendix Microsoft Windows Embedded Standard Limitations The following are potential errors that may occur due to internal limitations of Microsoft Windows Embedded Standard, which is the OS of SuperSign Player. ·If you press Alt+Enter on the DOS window, text other than English may be shown corrupted. ·If you use Save As function in the Print window, the menu window name will be displayed in English.

  • Page 84: Swap Displays

    You can change the primary and secondary monitors in the Control Panel > Nvidia Control Panel. Attention ● Nvidia Graphic Chipset which is the graphic card equipped in SuperSign Player (NC2000) does not support display swap in the Windows Display Registry Information.

  • Page 85: Smtp Email Setting

    Appendix SMTP Email Setting Follow the steps below to set the SMTP email. Log reports can be sent to the email address you set. Select File menu Options > Management to use the email setting menu. The <Options> window will appear. Type an email address in the Administrator Email field to receive the report.
  • Page 86 Make sure to read the Important Precautions before using the product. Keep the User’s Guide(CD) in an accessible Temporary noise is normal when powering place for furture reference. ON or OFF this device. The model and serial number of the SET is located on the back and one side of the SET.

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