LG WM3400CW Owner's Manual
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LG WM3400CW Owner's Manual

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  • Page 1 www.lg.com...

  • Page 3: Your Safety And The Safety Of Others Are Very Important

    SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages. This is the safety alert symbol.

  • Page 4: Operation

    Read all instructions before using the appliance and save these instructions. Use this appliance only for its intended purpose. If the product has been submerged, contact an LG Electronics customer information center for instructions before resuming use. If you detect a strange sound, a chemical or burning smell, or smoke coming from the appliance, unplug it immediately, and contact an LG Electronics customer information center.

  • Page 5: Grounding Instructions

    SAFETY INSTRUCTIONS If the electrical supply cord is damaged, it must only be replaced by the manufacturer or its service agent or a similar quali ed person in order to avoid a hazard. Do not put oily or greasy clothing, candles or ammable materials on top of the appliance. Keep the area underneath and around your appliances free of combustible materials (lint, paper, rags, etc.), gasoline, chemicals and other ammable vapors and liquids.
  • Page 6 SAFETY INSTRUCTIONS CAUTION to the product or property when using this product, follow basic precautions, including the following: INSTALLATION Install the product on a rm and level oor. OPERATION Do not place objects on top of the appliance. Turn off the water faucets and unplug the appliance if the appliance is to be left for an extended period of time, such as during vacations.

  • Page 7: Product Overview

    PRODUCT OVERVIEW PRODUCT OVERVIEW Parts Control Panel Drum Drain Pump Filter Cover Water Inlets Detergent Dispenser Door Drain Pump Filter Shipping Bolts Drawer Door Seal Leveling Feet Drain Hose Power Cord Drain Hose Accessories Included Accessories Elbow bracket Tie strap Wrench Hole caps (4) Non-skid pads...

  • Page 8: Tools Needed

    INSTALLATION INSTALLATION Tools Needed Pliers Level Installation Overview Please read the following installation instructions rst after purchasing this product or transporting it to another location. Choosing the proper location Unpacking and removing Connecting the water lines shipping bolts Leveling the washer Connecting to the power Connecting the drain line supply...
  • Page 9 INSTALLATION The appearance and speci cations listed in this manual may vary due to constant product improvements. Electrical requirements 120 VAC @ 60 Hz Min. / Max. water pressure 20 – 120 psi (138–827 kPa) 70 cm (W) X 77 cm (D) X 99 cm (H), 139.6 cm (D with door open) Dimensions 27”...

  • Page 10: Choosing The Proper Location

    10 INSTALLATION Choosing the Proper NOTE The washer must be installed on rm ooring to Location minimize vibration during the spin cycle. Concrete ooring is best, but a wood oor is suf cient, Install the washer on a solid oor that is strong and provided it is built to FHA standards.

  • Page 11: Unpacking And Removing Shipping Bolts

    INSTALLATION Unpacking and Removing Install the hole caps. Shipping Bolts Locate the four hole caps included in the accessory pack and install them in the shipping Remove all shipping materials from the washer for bolt holes. proper operation and inspect it for shipping damage. CAUTION Failure to remove shipping materials can cause excessive noise and vibration.

  • Page 12: Connecting The Water Lines

    2/3 turn with pliers. Connect the Contact an LG Customer Information Center for blue hose to a cold water faucet and the red hose assistance in buying hoses.

  • Page 13: Connecting The Drain Hose

    INSTALLATION Connecting the Drain Hose Option 2: Laundry Tub Connect the drain hose to either a standpipe or Clip the end of the hose into the elbow laundry tub. bracket. Connect the elbow bracket within 4 inches NOTE (10 cm) of the end of the drain hose. If the drain The drain hose should always be properly secured.

  • Page 14: Leveling The Washer

    14 INSTALLATION Leveling the Washer Recheck the washer’s levelness. Push or rock the top edges of the washer gently The drum of your new washer spins at very high to make sure the washer does not rock. If the speeds. To minimize vibration, noise, and unwanted washer rocks, repeat steps 2-3.

  • Page 15: Connecting To The Power Supply

    INSTALLATION Connecting to the Power Testing the Washer Supply Check if the washer is properly installed and run a test cycle. The washer should be plugged into a 120-VAC, 60 Hz grounded 3-prong outlet. Plug in the washer. Load the washer with 6 pounds of laundry (approximately 6 thick bath towels).

  • Page 16: Using The Washer

    16 OPERATION OPERATION Using the Washer WARNING To reduce the risk of re, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance. Sort Laundry and Load the Washer Sort laundry by fabric type, soil level, color and load size, as needed. Open the door and load items into the washer.

  • Page 17: Sorting Laundry

    OPERATION_WM3400CW Sorting Laundry Sort Laundry By colors By Soil By Fabric By Lint CAUTION White Producer Fabric Care Labels Category Label Directions Grouping Similar Items Colors Soil Level Fabric Type Lint Type...

  • Page 18: Loading The Washer

    OPERATION_WM3400CW Adding Cleaning Products Loading the Washer Loading the Dispenser Open the detergent dispenser drawer. Load the laundry products into the appropriate compartments. Close the detergent dispenser drawer slowly before starting the cycle. NOTE...
  • Page 19 OPERATION_WM3400CW IMPORTANT: Liquid Bleach Compartment Pre-Wash Detergent Compartment occur. Main Wash Detergent Compartment WARNING NOTE...
  • Page 20 OPERATION_WM3400CW Fabric Softener Compartment Extra Rinse used. Detergent Pods Detergent Use Designed specially to use only HE...

  • Page 21: Control Panel Features

    OPERATION_WM3400CW Control Panel Control Panel Features Power On/Off Button Power Special Cycle and Option Buttons Cycle Selector Knob Time and Status Display Start/Pause Button...

  • Page 22: Time And Status Display

    OPERATION_WM3400CW Time and Status Display Cycle Status Indicator Door Lock Indicator Control Lock Indicator Power Estimated Time Remaining Start/Pause NOTE...

  • Page 23: Wash Cycles

    OPERATION_WM3400CW Wash Cycles NOTE Choosing by Wash Cycle Description NOTE Start/Pause NOTE NOTE the Extra Rinse NOTE the Extra Rinse...

  • Page 24: Cycle Guide

    OPERATION_WM3400CW Cycle Guide Cycle Cycle Temp. Spin Soil Delay Wash Extra Rinse...
  • Page 25 OPERATION_WM3400CW Cycle Cycle Temp. Spin Soil Delay Wash Extra Rinse...

  • Page 26: Option Buttons

    OPERATION_WM3400CW Soil Soil Option Buttons NOTE Temp. Temp. If the Start/Pause Cold Wash NOTE Spin Spin Signal The Spin Power Spin Cold Wash Start/Pause Spin Only Spin...
  • Page 27 OPERATION_WM3400CW Delay Wash Rinse+Spin Spin Start/Pause Press the Power NOTE Press the Rinse+Spin If the Start/Pause Press the Start/Pause Extra Rinse Control Lock Extra Rinse Power the Power Pre-wash Extra Rinse Locking/Unlocking the Control Panel Rinse+Spin NOTE Power...

  • Page 28: Maintenance

    MAINTENANCE MAINTENANCE WARNING including the Important Safety Instructions, before operating this washer. Unplug the washer before cleaning to avoid the risk of electric shock. Failure to follow this warning can cause serious injury, re, electric shock, or death. Do not use volatile substances (benzene, paint thinner, alcohol, acetone, etc.), abrasive cleaners, or detergents with strong chemical components when cleaning the washer.

  • Page 29: Removing Mineral Buildup

    MAINTENANCE Removing Mineral Buildup Turn the cycle selector to select the Tub Clean In areas with hard water, mineral scale can form on cycle. internal components of the washer. Periodically clean the mineral buildup on the internal components to extend the lifespan of the washer. Use of a water Press the Start/Pause button to begin the cycle.

  • Page 30: Cleaning The Water Inlet Filters

    MAINTENANCE Cleaning the Water Inlet Wipe off any moisture with a dry towel or cloth Filters after cleaning. If the washer does not ll properly, an error message Replace the detergent dispenser drawer. will show on the display. The inlet valve lter screens could be plugged by hard water scale, sediment in the water supply, or other debris.

  • Page 31: Cleaning The Drain Pump Filter

    MAINTENANCE Cleaning the Drain Pump Recap the plug onto the drain hose and attach Filter the drain hose to the clip. The washer fails to drain if the drain pump lter is clogged. Periodically clean the drain lter to prevent clogging with foreign objects.

  • Page 32: Care In Cold Climates

    MAINTENANCE Care in Cold Climates When the Water Line is Frozen Storing the Washer Turn off the faucets connected to the water lines. If the washer will not be used for an extended period of time and is in an area that could be exposed to Pour hot water on the frozen faucets to thaw the freezing temperatures, perform the following steps to water lines and remove them.

  • Page 33: Troubleshooting

    TROUBLESHOOTING TROUBLESHOOTING FAQs: Frequently Asked Questions This is actually a problem with the plumbing in your home. When the water valve in the washer shuts off, it can cause pipes in your home to move, resulting in a loud banging noise. This effect, called water hammer, can be reduced by installing an item called a water hammer arrestor.

  • Page 34: Before Calling For Service

    TROUBLESHOOTING Before Calling for Service The washer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the washer does not function properly or does not function at all, check the following before you call for service.
  • Page 35 TROUBLESHOOTING Operation Problem Possible Cause Solutions Check hoses for leaks, cracks and splits. Inlet hose connection is loose at faucet or washer. Check and tighten hose connections. The washer pumps out water very rapidly. Check for water backing up out of the drain pipe during drain.
  • Page 36 TROUBLESHOOTING Problem Possible Cause Solutions This is normal. The washer adjusts cycle time automatically to provide optimal results for Wash cycle time is longer the wash time for the amount of the selected cycle. The time remaining shown than usual laundry, water pressure and other in the display is only an estimate.
  • Page 37 TROUBLESHOOTING Problem Possible Cause Solutions The washer will not operate if the door/lid is open. Close the door/lid and make sure Door/lid is open. that nothing is caught under the door/lid preventing it from closing completely. Check house circuit breakers/fuses. Replace Circuit breaker/fuse is tripped/ fuses or reset breaker.
  • Page 38 TROUBLESHOOTING Performance Problem Possible Cause Solutions Always remove items from the washer as Washer not unloaded promptly. soon as the cycle is complete. The washer can be fully loaded, but the drum Wrinkling Washer overloaded. should not be tightly packed with items. The door/lid of the washer should close easily.
  • Page 39 TROUBLESHOOTING Problem Possible Cause Solutions Odors can occur if the drainage hose is not properly installed, When installing the drainage hose, be sure that it doesn’t become kinked or blocked. back inside the washing machine). Using the dry function, odors can Odor occur from lint and other laundry This is not a malfunction.

  • Page 40: Error Codes

    TROUBLESHOOTING Error Codes Problem Possible Cause Solutions Water supply faucets are not fully Make sure that the water faucets are fully open. open. Make sure that the hoses are not kinked or Water line hoses are kinked, pinched. Be careful when moving the washer pinched, or crushed.
  • Page 41 TROUBLESHOOTING Problem Possible Cause Solutions Make sure the drain hose is free of clogs or Drain hose is kinked, pinched, or Water in the washer kinks, and is not pinched behind or under the clogged drains slowly or not at washer.

  • Page 42: Limited Warranty

    Should your LG Washer fail due to a defect in materials or workmanship under normal home use, during the warranty period set forth below, LG will at its option repair or replace the product. This limited warranty is valid only to the original retail purchaser of the product and applies only when purchased and used within the United States, including U.S.
  • Page 43 If you and LG are unable to resolve the dispute within 30 days, either party...
  • Page 44 Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the rst consumer purchaser’s purchase of the product by either: (i) sending an e-mail to...
  • Page 45 Should your LG Washer (“Product”) fail due to a defect in material or workmanship under normal home use during the warranty period set forth below, LG Canada will at its option repair or replace the product upon receipt of proof of original retail purchase. This warranty is valid only to the original retail purchaser of the product and applies only to a product distributed in Canada by LG Canada or an authorized Canadian distributor thereof.
  • Page 46 (ASC), as determined by LG Canada. If your Product is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for in-warranty repair.
  • Page 47 If you and LG are unable to resolve the dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out herein.
  • Page 48 Limited Warranty. Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the rst consumer purchaser’s purchase of the product by either (i) sending an e-mail to...

  • Page 49: Warranty Exceptions (U.s. And Canada)

    LIMITED WARRANTY Warranty Exceptions (U.S. and Canada) Strange vibration or noise caused Remove the shipping bolts by not removing shipping bolts or & tub support. tub support. Shipping Carton bolt support base Leakage caused by dirt (hair, lint) Clean the seal & door glass. on seal and door glass.
  • Page 50 LIMITED WARRANTY Leakage caused by improper installation of water inlet hose or Reinstall the inlet hose. using non-LG inlet hoses. Power not supplied because of Reconnect the power cord loose connection of power cord or or change the electrical electrical outlet problem.
  • Page 51 LG Customer Information Center For inquiries or comments, visit www.lg.com or call: 1-800-243-0000 U.S.A. 1-888-542-2623 CANADA Register your product Online! www.lg.com...

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