Toshiba Canvio AeroMobile Faq page 5

Toshiba Canvio AeroMobile FAQ
I deleted the original default folders. What should I do?
Canvio AeroMobile will automatically recreate the default folders after the device has reset.
But files that you have copied or backed up within these default folders will not be recovered.
Deleted default folders will not affect Canvio AeroMobile during operation.
Why can't i see the music file's album artwork?
a. Canvio AeroMobile searches for all music stored on the device, then makes the album
image available. Therefore, please wait for Canvio AeroMobile to finish compiling the
database to show the album artwork.
b. Not all music files contain album artwork image. You can verify if artwork is in the music
file or not using a computer.
Which pictures and video files does the "wireless SSD" app backup?
a. Android Application: "Wireless SSD" app backs up the pictures taken and recorded video
on the Android phone.
b. iOS Application: "Wireless SSD" app backs up the pictures taken and recorded video on
the iPhone or iPad.
I forget my login password. What should I do?
Press and hold the reset button on the Canvio AeroMobile. This will restore default setting.
User name is "admin". Password is blank. Reset will not wipe data on the Canvio
AeroMobile.
How Can I restore the default setting of Canvio AeroMobile?
a. Press and hold the reset button.
b. Login to the Canvio AeroMobile. Enter setting page. Select restore the default setting.
What kind of security does Canvio AeroMobile have?
a. Wi-Fi SSID supports: None, WPA-PSK, WPA2-PSK, and Mixed WPA/WPA2-PSK
b User Login Password: User name and password access protection. Default user name is
.
"Admin". Default password is blank. You can modify in the setting menu.
When Wi-Fi connection is weak, what will happen?
a. If the Wi-Fi connection between Canvio AeroMobile and mobile device is weak, in some
cases Wi-Fi connection is disconnected and connected to other Wi-Fi device automatically.
Please keep a good Wi-Fi connection.
Is RAW picture data supported?
RAW picture data backup is available from firmware 2.000.200. It allows backing up of RAW
pictures from the SD Card to Canvio AeroMobile using the "Backup SD Card" function.
However, viewing of RAW pictures is not supported.