Night Service; Activating Night Service - Siemens HiPath 4000 Operating Instructions Manual

Night service

Step by Step
Night service
When the attendant position is not manned (for example outside
working hours) and "night service" is initiated, incoming calls are rout-
ed to a night answering service (e.g.porter).
To change from daytime to nighttime service, all the headset/handset
plugs must be pulled. Night service is active when the attendant at
the last operational console pulls the headset/handset plug or presses
Night service.
Night service option 8 also becomes active automatically if calls are
left unanswered for a period of time (programmed in the PABX) and
no other attendant terminal is operational. Stored automatic callback
requests and trunk reservations are canceled when the plug is discon-
nected.
For reasons of security, the handset or the headset must be disabled
when the working day is over to prevent unauthorized use (e.g.long-
distance calls).

Activating night service

Press Night service.
Waiting calls displayed in the call processing layout must be an-
NIGHT
swered. New incoming calls are routed to the night station.
Pull the handset/headset plug to take your attendant terminal out of
service.
or Pull the handset/headset plug on the last operational console. Waiting
calls and new incoming calls are routed to the night station.
If a continuous signal is heard after the headset/handset is discon-
nected and the night service LED flashes rapidly, then you have "for-
gotten" a held/parked call or a call signaled on the Personal call tab is
waiting to be answered.
Insert the handset/headset plug immediately and answer the call.
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