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Trouble Shooting
Issue
LED indicator flashing and could not turn
off device.
Wi-Fi could not be connected.
App has been enabled but could not be
display an image.
App has been into image page, but it
would be immediately swapped to Wi-Fi
connected selection page.
The screen may display unclearly white
image in very short time when the
product has been used long-term in the
environment of high static.
When low battery state, please plug in the adapter to charge
device then could turn off the device.
a.
When LED indicator of the device (transducer) is purple,
the device (transducer) may be low battery state and
need to be charged by an adapter.
b. When LED indicator of the device (transducer) is white,
the device (transducer) maybe need to do power reset
and reconnect the device (transducer) via Wi-Fi.
c.
Please check is there no any background in screen or
other apps had been enabled.
Please check there is no background in the screen or other
apps had been enabled first. It should do repower on the
device(transducer) and reconnect the device(transducer) via
Wi-Fi then re-enable App.
Please disconnect Wi-Fi first and delete the current App,
then reinstall and enable the App.
The status is normal condition, and would not affect
essential performance, interfere with diagnosis also without
basic safety consideration, please set up the product in the
environment without high static.
Solution
P75
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