Source settings Changing the Volume setting Screen Setup Picture Size Reverse Side Contrast Adjusting the Product Tilt and Height SAMSUNG MAGIC Bright Anti-theft Lock Precautions for moving the monitor Brightness Installation Contrast Removing the Stand Sharpness Attaching the Wall-mount bracket...
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Responsibility for the Pay Service (Cost to Customers) Not a product defect Troubleshooting Guide Setup and Reset A Product damage caused by customer's fault Others Requirements Before Contacting Samsung Customer FreeSync Service Center Sound Testing the Product Volume Checking the Resolution and Frequency Sound Mode Check the following.
High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby. ― Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product (Service fee will be charged.)
• Do not disconnect the power cord while the product is being used. • Only use the power cord provided with your product by Samsung. Do not use the power cord with other products. • Keep the power socket where the power cord is connected unobstructed.
‒ Be sure to consult Samsung Customer Service Center if you want to install the product at such a • Do not expose the product to direct sunlight, heat, or a hot object such as a stove.
‒ Be sure to power off the product and disconnect the power cord when water or other foreign ‒ Contact Samsung Customer Service Center for repairs. substances have entered the product. Then contact Samsung Customer Service Center. • To move the product, first disconnect all the cables from it, including the power cable.
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Caution • Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage • Do not touch the screen when the product has been turned on for an extended period of time as it burn-in or defective pixels.
Chapter 02 Preparations Parts Parts Description Multi directional button that helps navigate. ― The JOG button is located on the rear left side of the product. The button JOG Button can be used to move up, down, left or right, or as Enter. Control Panel This LED is power status indicator and works as •...
Direct Key guide ― The shortcut button screen (OSD menu) shown below is displayed only when the monitor screen is turned on, the computer resolution changes, or the input source changes. ― The function buttons page shows if Game Mode is enabled.
Function Key Guide ― To enter the main menu or to use other items, press the JOG button to display the Function Key Guide. You can exit by pressing the JOG button again. UP/DOWN/LEFT/RIGHT: Move to the item you want. The description for each item will appear when the focus changes. PRESS(ENTER): The selected item will be applied.
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When the monitor displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for control source and power could be used as below. JOG Button Power saving/Non-signal mode Source Change Down PRESS(ENTER) for 2 seconds Power Off When the monitor displays the Main menu the JOG Button could be used as below. JOG Button Action UP/DOWN...
20% and control the volume using the volume control (JOG button LEFT/RIGHT) on the product. Brightness ― What is Auto Mute? ― This menu is not available when SAMSUNG Bright is set to Dynamic Contrast mode.
Reverse Side Adjusting the Product Tilt and Height ― The color and shape of parts may differ from what is shown. Specifications are subject to change without ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
Anti-theft Lock Precautions for moving the monitor ― An anti-theft lock allows you to use the product securely even in public places. ― The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details.
Installation Removing the Stand ― Before removing the stand from the monitor, place the monitor on a flat and stable surface with the screen facing down. : The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it. Place the protective Styrofoam (cushion) included Grab the stand with one hand and use the thumb Lift and remove the stand.
‒ Samsung shall not be held liable for any product damage or personal injury caused by using a wall- mount kit other than the one specified or from an attempt to install the wall-mount kit on your own.
Attaching the Stand ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. : The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it. Place the protective Styrofoam (cushion) included Attach the stand to the back of the monitor, in the Grab the stand with one hand and use your other...
Chapter 03 Connecting and Using a Source Device Pre-connection Checkpoints Connecting and Using a PC ― Before connecting a source device, read the user manual provided with it. Select a connection method suitable for your PC. The number and locations of ports on source devices may differ from device to device. ―...
Connection Using an HDMI-DVI Cable Connecting the Power HDMI IN 1, HDMI IN 2 ― The audio function is not supported if the source device is connected using the HDMI-DVI cable. ― The optimum resolution may not be available with an HDMI-DVI cable. Connection Using an DP Cable DP IN ―...
Tidying Up the Connected Cables 170 mm Grab the stand with one hand and use the thumb Grab the stand with one hand and use the thumb Connect cables to the appropriate ports. Ensure that the length of the cables, within the on your other hand to remove the COVER-REAR- on your other hand to remove the COVER-STAND range indicated in the image, is at least 170 mm,...
Connecting the Product to a PC as a USB HUB Utilizing the Product as a USB HUB Using the product as a hub, connect and use various source devices with the product at the same time. A PC cannot connect to multiple source devices at the same time as it has a limited number of input/ Connecting a PC to the Product output ports available.
Driver Installation ― You can set the optimum resolution and frequency for this product by installing the corresponding drivers. ― To install the latest version of the product driver, download it from the Samsung Electronics website at http:// www.samsung.com. Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase.
Chapter 04 Screen Setup Configure the screen settings such as brightness. A detailed description of each function is provided. Refer to your product for details. SAMSUNG MAGIC Bright In PC mode • Custom: Customize the contrast and brightness as required.
You can adjust the general brightness of the picture. (Range: 0~100) Adjust the tint of the screen. ― This menu is not available when A higher value will make the picture appear brighter. SAMSUNG Bright is set to Cinema Dynamic Contrast mode.
SAMSUNG MAGIC Upscale Eye Saver Mode Upscale function can enhance the layers of the picture details and the vividness of the picture. Set to an optimum picture quality suitable for eye relaxation. SAMSUNG MAGIC The function has more obvious effects on low-resolution pictures.
Picture Size Screen Adjustment ― This menu is only available when Change the picture size. Picture Size is set to Screen Fit Mode. When a 480P or 576P or 720P or 1080P signal is input in mode and the monitor can display normally, select ―...
Chapter 05 Configuring the PIP/PBP Settings A detailed description of each function is provided. Refer to your product for details. ― PIP/PBP Mode PIP/PBP mode is compatible with Windows 7, Windows 8, and Windows 10. ― The PIP/PBP function may not be available depending on the specifications of the graphics card used. If the screen is blank in PIP/PBP mode when the optimum resolution is selected, go to Control Panel →...
Size Sound Source Select the size and aspect ratio of the sub-screen. Set which screen you want to hear the sound for. ― The white area of the icon means that the Sound Source comes from the main screen/sub-screen or the left/ •...
Source Picture Size PIP Mode (available in PIP mode(Size PIP Mode (available in PIP mode (Size Select the source for each screen. Select the image size for sub-screen. ― The input source for the main screen changes. mode ― With the exception of the current input source, the other two input sources can be selected. ―...
Contrast PBP Mode (available in PBP mode(Size Set the Picture Size for each of the divided screens. mode PIP Mode (available in PIP mode(Size • Auto: Display the picture according to the aspect ratio of the each screen input source. Adjust the contrast level for sub-screen.
Chapter 06 Adjusting OSD (On Screen Display) settings A detailed description of each function is provided. Refer to your product for details. Transparency Position Set the transparency for the menu windows. Adjust the menu position. OnScreen Display Configure the transparency Language Transparency of the menu...
The response rate during the game may fluctuate depending on the resolution. A higher resolution generally decreases the response rate. • The sound quality of the monitor may be degraded. ― If you encounter any issues when using the function, contact the Samsung Service Center.
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The models in the Graphic Cards list supports FreeSync FreeSync can only be used with specific AMD graphics card models. Refer to the following list for supported graphics cards: Make sure to install the latest official graphics drivers from AMD that support FreeSync. ―...
Sound Eco Saving Plus Reduce energy consumption compared to consumption at the maximum brightness level. Volume ― This option is not available when SAMSUNG Bright is in Dynamic Contrast mode. MAGIC ― This menu is not available when Game Mode is enabled.
PC/AV Mode HDMI Mode PC/AV Mode to AV. The picture size will be enlarged. Select the HDMI mode to use. ― The supportable device and resolution may differ depending on its version. This option is useful when you view a movie. ―...
Power LED On Information Configure the settings to enable or disable the power LED located at the lower part of the product. View the current input source, frequency and resolution. • Working: The power LED is on when the product is turned on. Information •...
Easy Setting Box enables users to use the monitor by partitioning multiple sections. • Windows 10 32Bit/64Bit To install the latest version of Easy Setting Box, download it from the Samsung Electronics website at http://www.samsung.com. ― The software may not work properly if you do not restart the computer after the installation.
Check the following. Customer Service Center Installation issue (PC mode) ― Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center. The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connectors are locked.
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Sound issue Not Optimum Mode is displayed. This message appears when the signal from the graphics card exceeds the maximum resolution or frequency for the product. There is no sound. Change the maximum resolution and frequency to suit the product performance, referring to Standard Check the connection of the audio cable or adjust the volume.
Q & A ― Refer to the user manual for your PC or graphics card for further instructions on adjustment. How can I change the frequency? Set the frequency on your graphics card. • Windows 7: Go to Control Panel → Appearance and Personalization → Display → Screen Resolution → Advanced settings → Monitor, and adjust Refresh rate under Monitor settings. •...
Power Supply AC 100 - 240 V ~ (+/- 10 %), 50/60 Hz ± 3 Hz ― For detailed device specifications, visit the Samsung Electronics website. Refer to the label at the back of the product as the standard voltage can vary in different countries.
Standard Signal Mode Table Synchronization Horizontal Frequency 30 – 151 kHz Vertical Frequency 48 – 100 Hz Resolution Optimum resolution 3440 x 1440 @ 50 Hz (HDMI1.4) 3440 x 1440 @ 60 Hz (HDMI2.0, DisplayPort) Maximum resolution 3440 x 1440 @ 50 Hz (HDMI1.4) 3440 x 1440 @ 100 Hz (HDMI2.0, DisplayPort) If a signal that belongs to the following standard signal modes is transmitted from your PC, the screen will automatically be adjusted.
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Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) VESA, 1280 x 720 45.000 60.000 74.250 VESA, 1280 x 800 49.702 59.810 83.500 VESA, 1280 x 1024 63.981 60.020 108.000 VESA, 1280 x 1024 79.976 75.025 135.000 VESA, 1440 x 900 55.935...
• Use of supplies or separately sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Not a product defect Electronics Co., Ltd. • Remodeling or repairing the product by customer.