Symptom11
Have you cleaned all the rollers?
Have you adjusted the scan
scale?
Set the scan scale.
Which OS do you use?
In [Scanners and Cameras]
on the control panel, select
the properties of the scanner
to use, then adjust the scan
scale.
*) For details on how to clean the rollers, refer to "3.2 Cleaning the ADF" on page 54.
94
Are the scanned images elongated?
NO
YES
YES
NO
Windows 98/
R
Windows Me/
R
Windows 2000/
R
Windows XP
R
Continued on the next page
Clean all of the rollers
(*1)
Contact the manufacturer's
authorized service center.
Windows 95/
R
Windows NT 4.0
R