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Table 4-2
Hardware Installation Problems (continued)
Problem
Workstation will not start.
Workstation will not shut
down.
Diagnostic Lights and Audible (Beep) Codes
This section covers the front panel light (LED) error and operation codes as well as the audible codes
that may occur before or during the Power-On Self-Test (POST).
Table 4-3
Diagnostic Lights and Audible Codes
Activity
Green Power LED On. No
beeps.
Green Power LED blinks
every two seconds.** No
beeps.
Green Power LED is off.**
No beeps.
Green Power LED blinks
three times, once per
second.** No beeps
ENWW
Probable Cause
When the system advised
you of changes to the
configuration, you did not
accept them.
A plug and play board may
not automatically configure
when added if the default
configuration conflicts with
other devices.
Wrong memory modules
were used in the upgrade or
memory modules were
installed in the wrong
location.
Proper steps must be
followed.
Possible Cause
Workstation on.
Workstation in Suspend to
RAM mode (select models
only) or normal Suspend
mode.
Workstation in Suspend to
Disk or "Hibernate" mode.
Workstation in Suspend to
RAM mode (select models
Recommended Solution
Reboot the workstation and follow the instructions for accepting the
changes.
Use Computer Setup (F10) to reconfigure or disable devices to resolve
the resource conflict.
1.
Review the documentation that came with the system to determine
if you are using the correct memory modules and to verify the proper
installation.
2.
If you still cannot resolve the issue, contact Customer Support.
3.
Observe the beeps and LED lights on the front of the workstation.
See
Diagnostic Lights and Audible (Beep) Codes
possible causes.
1.
Shut down the operating system software.
2.
Manually turn off power to the workstation by pressing and holding
the power button for four seconds.
CAUTION
Manually turning off the power bypasses the
standby state and can result in loss of data.
3.
To reconfigure the power button to work in On/Off mode, run
Computer Setup (F10).
For more information about using Computer Setup, refer to the Service
and Technical Reference Guide, which is available through a link on
the Documentation and Diagnostics CD
workstation_manuals.
Recommended Action
None
None
None
None
to determine
(http://www.hp.com/support/
Basic Troubleshooting
17
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Table of Contents
Troubleshooting
