CIX IPT 2010F-SD / 2020F-SD User Guide
Basic Call Handling
Answer a call
Make a call
Dial by name
Hold a call
Retrieve a held call
Transfer a call
Retrieve a call
Transfer a caller to a mailbox
Redial Last number
Issue 10 4.2.09
Lift receiver or press Spkr key to answer call handsfree
Lift receiver and dial 9 and telephone number or dial number without lifting receiver
for a handsfree call
Press "Mode" in the display, select the type of search (E.G. int. = internal directory) then
type the name using the dial pad. Press find to search for name, press "Call" to call
number in display or "Next/Prev" to search through other names.
Press fixed hold key once
Press fixed hold key twice [This will put the call on exclusive hold – only retrieve from
your Phone]
Press the green flashing line key
To announce the call:- Press the
announce call and replace receiver
To transfer without announcing:- Press the Mode key underneath TRNS in the display,
ial the extn number and replace receiver.
If you are announcing the call and there is no response from the extn, press the green
flashing line key, or press the scroll key underneath RTRN in the display
Whilst on a call, press the
# and hang up
Press the
[Redial] key this will redial the last number you have dialled [Int or
ext]
[This will put the call on system hold]
key [Conference / transfer], dial the extn number,
key, dial # 407 and mailbox number [extn number], press
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