Troubleshooting Your Notebook
Troubleshooting and Maintenance
Troubleshooting Your Notebook
This section contains solutions to many types of problems you might have with your
notebook. Try the solutions one at a time, in the order in which they are presented.
Here are some other sources of information for troubleshooting:
Use the Windows troubleshooters. Select Start > Help and Support.
Select on the question mark One-Touch key located at the top of the keyboard.
See the Microsoft Windows manual shipped with the notebook.
Contact your dealer. See the Worldwide Telephone Numbers booklet.
Audio problems
If no sound is audible
If your model has a volume control, press the + (plus) button to increase the
volume.
Double-click the speaker icon on the taskbar (if present). Clear the Mute all
checkbox if selected. If your model has an audio mute button, press it so the
indicator light goes off.
When you are operating your notebook in MS-DOS mode (for example, when
running MS-DOS games), you may find that the sound does not operate properly.
Use Windows applications for full use of sound capabilities.
If sound does not record
Plug in an external microphone. The notebook does not have a built-in
microphone.
Check the software controls for recording sound. Select Start > All Programs >
Accessories > Multimedia (or Entertainment) > Sound Recorder.
In Volume Control, select Option > Properties, and make sure the microphone is
enabled in the recording controls.
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Reference Guide