Panasonic KX-MC6020E Operating Instructions Manual
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Panasonic KX-MC6020E Operating Instructions Manual

Colour laser multi-function printer
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Do NOT connect the unit to a computer with USB cable until prompted by the Multi-Function
Station (CD-ROM).
1
Designed to be used only in the United Kingdom and Ireland.
L This unit is compatible with Caller ID. You must subscribe to the appropriate service offered
by your service provider/telephone company.
L Be sure to use the telephone line cord supplied with this unit.
Operating Instructions
Colour Laser Multi-Function Printer
KX-MC6020E
Model No.
2

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Summary of Contents for Panasonic KX-MC6020E

  • Page 1 Operating Instructions Colour Laser Multi-Function Printer KX-MC6020E Model No. Do NOT connect the unit to a computer with USB cable until prompted by the Multi-Function Station (CD-ROM). Designed to be used only in the United Kingdom and Ireland. L This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone company.
  • Page 2 L This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. © 2008 Panasonic Communications Co., Ltd. All Rights Reserved.
  • Page 3 L Do not place any objects within 10 cm of the right, left L For optimal performance, genuine Panasonic toner and back sides of the unit. cartridges and drum cartridges are recommended. We cannot be responsible for problems that may be caused by a non-Panasonic toner cartridge or drum cartridge:...
  • Page 4 Important Information L Do not cover slots or openings on the unit. Inspect the air circulation vents regularly and remove any dust build-up with a vacuum cleaner (1). Approx. 30 kg Routine care Illegal copies L Wipe the outer surface of the unit with a soft cloth. Do not use benzine, thinner, or any abrasive powder.

  • Page 5: Table Of Contents

    Table of Contents 1. Introduction and Installation Sending a computer document as a fax 1. Table of Contents message from your computer ......49 Accessories Receiving Faxes Supplied accessories ........7 Selecting the way to use your unit....49 Accessory information ........8 Receiving a fax automatically –...

  • Page 6: Table Of Contents

    Table of Contents 11.Paper Jams Jams 11.1 Recording paper jam ........93 11.2 Document jams (Automatic document feeder) ..............98 12.Cleaning Cleaning 12.1 Cleaning the white plates and glass.... 99 12.2 Cleaning the document feeder rollers..100 12.3 Cleaning the paper chute ......101 13.General Information Printed Reports 13.1 Reference lists and reports .......

  • Page 7: Introduction And Installation

    1. Introduction and Installation L After unpacking the product, take care of the power 1 Introduction and Installation Accessories plug cap and/or packing materials appropriately. 1.1 Supplied accessories L Do not remove the drum cartridges and toner 1 Toner cartridge (starter) cartridges from the unit when repacking the unit for shipping and transportation.

  • Page 8: Accessory Information

    1.2 Accessory information – Monochrome drum cartridge To ensure that the unit operates properly, we L Model No. (Part No.): KX-FADK511X recommend the use of Panasonic toner cartridge and – Waste toner cartridge drum cartridge. L Model No. (Part No.): KX-FAW505X ■...

  • Page 9: Button Descriptions

    1. Introduction and Installation {Manual Broad} Finding the Controls L To send a document to multiple parties by storing 1.3 Button descriptions using the dial keypad (page 47). A B C D E F G H I J {Lower} L To select stations 4–6 for the one-touch dial feature (page 45, 46).

  • Page 10: Overview

    1. Introduction and Installation 1.4.2 Rear view 1.4 Overview 1.4.1 Front view 1 ADF (Automatic Document Feeder) cover A Speaker 2 Document guides B AC-in socket 3 Document tray C Telephone line socket 4 Document cover D External telephone socket 5 Document exit E LAN interface connector 6 Document entrance...

  • Page 11: Toner Cartridge And Drum Cartridge

    L We cannot be responsible for any damage to the unit or degradation of print quality which may occur from the use of a non-Panasonic toner cartridge and drum cartridge. L Do not add toner to the toner cartridge.
  • Page 12 1. Introduction and Installation Remove the orange protector (5) by pulling it Remove the protective caps (6), then detach the toward you, then pull it completely out from the unit. upper seal cover by holding the tab (7). Firmly grip the colour drum cartridge (8) and remove the protective tray (9) by sliding it toward you.
  • Page 13 1. Introduction and Installation L Do not touch or scratch the accumulator unit Firmly grip the monochrome drum cartridge (q) and (n). remove the protective tray (r) by sliding it toward you. L Do not touch or scratch the green drum surface (s) at the bottom of the drum cartridge.
  • Page 14 1. Introduction and Installation Before opening the protection bag of the new toner Lift the drum cartridge cover (a) and push down on cartridges, shake them vertically more than 10 the levers (b) to close. times. L Push the levers down until you hear a click to ensure that the cover is locked.

  • Page 15: Recording Paper

    L To ensure that the unit operates properly, we Pull the standard input tray (1) until it clicks into recommend the use of Panasonic toner cartridge place, then pull it completely out, lifting the front part and drum cartridge. See page 8 for accessory of the tray.
  • Page 16 1. Introduction and Installation Load the paper, print-side up (2). paper is under the paper limit mark (7). The paper should not be loaded over the tab (8). Important: L Push and lock the plate (3) in the standard input tray, if it is lifted. Pinch the right side of the recording paper guide (4), then slide it to match the paper size mark.
  • Page 17 1. Introduction and Installation Caution for the standard input tray L Do not drop the standard input tray. L Hold the standard input tray with both hands when removing or installing. The standard input tray weighs approximately 2.9 kg when the recording paper is fully installed.

  • Page 18: Preparation

    2. Preparation 7 LAN cable (not supplied) 2 Preparation Connections and Setup 2.1 Connections L To assure continued emission limit compliance, use only shielded LAN cable (category 5 straight Caution: cable). L The mains lead must remain connected at all 8 Automatic duplex unit (optional) connector times.

  • Page 19: Turning The Power Switch On

    2. Preparation 2.2 Turning the power switch ON 2.3 Selecting the operation mode Turn the power switch to the ON position (1). (Scan/Copy/Fax) You can select the desired mode by pressing one of the following buttons. – {Scan}: Select this mode when using the unit as a scanner (page 33).

  • Page 20: Setting The Original

    2. Preparation Document Requirements 2.4.2 Using the automatic document feeder 2.4 Setting the original 2.4.1 Using the scanner glass Insert the document (up to 50 pages) FACE UP into the feeder until a single beep is heard. Adjust the width of the document guides (1) to fit the actual size of the document.

  • Page 21: Help Function

    2. Preparation Minimum document size Help 2.5 Help function The unit contains helpful information, which can be printed for reference. – “BASIC SETTINGS” – “FEATURE LIST” – “DIRECTORY” 148 mm – “FAX RECEIVING” Maximum document size – “COPIER” – “REPORTS” –...

  • Page 22: Adjusting The Volume

    2. Preparation Volume Initial Programming 2.6 Adjusting the volume 2.7 Date and time Important: L Before adjusting the volume, set the operation {Menu} mode to fax mode. If the {Fax} light is OFF, turn it ON by pressing {Fax}. {Fax} {Set} {<}{>} {Menu} i {#}{1}{0}{1} i {Set}...

  • Page 23: Your Logo

    2. Preparation 2.8 Your logo 2.9 Your fax number You can program your logo (name, company name, etc.) You can program your fax number so that it appears on so that it appears on the top of each page sent. the top of each page sent.

  • Page 24: Configuring The Unit To Access The Lan

    2. Preparation For the default gateway: 2.10 Configuring the unit to 1. Press {5}{0}{3} to display “DEFAULT GATEWAY”. access the LAN 2. {Set} i Enter the default gateway of the You can print documents, scan documents, receive network. i {Set} faxes or send faxes using a computer on the LAN.

  • Page 25: Installing Multi-Function Station

    2.11.1 Required computer environment cable. If the unit is connected to a computer with USB cable before installing Multi-Function Panasonic Multi-Function Station software enables the Station, the [Found New Hardware Wizard] unit to carry out the following functions: dialogue box will appear. Click [Cancel] to close –...
  • Page 26 If you use Windows XP or Windows Vista, a message [Start] i [All Programs] or [Programs] i may appear after connecting the unit with the USB [Panasonic] i the unit’s name i [Uninstall]. Then cable. This is normal and the software will not cause follow the on-screen instructions.

  • Page 27: Starting Multi-Function Station

    [Start] i [All Programs] or [Programs] i – When the unit is connected to a computer that [Panasonic] i the unit’s name i [Multi-Function was custom-built by the user. Station] – When the unit is connected to the computer via a L Multi-Function Station will appear.
  • Page 28 2. Preparation For Windows Vista: 1. [Start] i [Control Panel] i [Internet Options] i [Programs] i [Set programs] i [Set program access and computer defaults] L If the [User Account Control] dialogue box appears, click [Continue]. 2. [Custom] 3. Select the desired MAPI-compliant E-mail software such as [Windows Mail], etc.

  • Page 29: Printer

    3. Printer and types of paper) on the unit before purchasing large 3 Printer Printer quantities. 3.1 Printing from Windows You can change or display the settings on the following applications tabs. [Basic]: Paper size, media type, pages per sheet, etc. You can print a file created in a Windows application.
  • Page 30 3. Printer To print on envelopes 3.1.1 Printing on special media Use envelopes designed for laser printing. We You can print not only on plain paper but also on special recommend the following: media (transparencies / labels / envelopes / card stocks). –...

  • Page 31: Printing A Received E-Mail Attachment Automatically (Lan Connection Only)

    3. Printer 3.2 Printing a received e-mail attachment automatically (LAN connection only) Twisted Curled Bent-edged If you configure the POP server beforehand, the unit will automatically print e-mail attached files sent from a compatible unit via the internet (scan to e-mail print). This is useful if you want to print only the attachment file, without checking your e-mails.
  • Page 32 3. Printer Note: L Printing will not stop even if you press {Stop}. L This feature can be programmed only through the web browser interface (page 57). L To view the recent scan to e-mail print information, click [List] next to [E-MAIL PRINT LOG] (page 74). L If the attached file is too heavy or is a non-supporting format, it will not be printed properly.

  • Page 33: Scanner

    4. Scanner If necessary, change the scanning settings. Press 4 Scanner Scanner {>}, press {V} or {^} repeatedly to select the 4.1 Scanning from the unit (Push desired setting. i {Set} i {Black}/{Colour} Scan) L The scanned image will be displayed in the [Multi-Function Viewer] window after You can easily scan the document by using the operation scanning.
  • Page 34 4. Scanner L The e-mail software will automatically start and Press {V} or {^} repeatedly to select the desired the scanned image will be attached to a new e- destination. mail message. Using dial keypad: Press {Set}, then enter the e-mail address using the Note: dial keypad (page 75).

  • Page 35: Scanning From A Computer (Pull Scan)

    4. Scanner If necessary, change the scanning settings. Press {>}, press {V} or {^} repeatedly to select the 4.2 Scanning from a computer desired setting. i {Set} i {Black}/{Colour} (Pull Scan) Note: Note: L You can save the images in TIFF, JPEG or PDF L When scanning a document, we recommend using formats.
  • Page 36 4. Scanner L To save the scanned image, select [Save As ...] from the [File] menu. L To cancel scanning while the document is being scanned, click [Cancel]. Note: L You can display images in applications that support TIFF, JPEG, PCX, DCX and BMP formats. L You can save images in TIFF, JPEG, PCX, DCX, BMP or PDF formats.

  • Page 37: Copier

    5. Copier Note: 5 Copier Copy L You can change the default resolution (feature #461 5.1 Making a copy on page 65). 5.1.1 Using the scanner glass To select the contrast You can adjust this setting depending on the darkness or lightness of the document.

  • Page 38: More Copying Features

    5. Copier 5.1.2 Using the automatic document feeder 5.2 More copying features L Make sure that the {Copy} light is ON. {Copy} 5.2.1 Zoom copy (enlargement / reduction) Set the original (page 20). Press {Zoom} repeatedly to select the zoom rate that fits the size of your document and recording paper.
  • Page 39 5. Copier Example: 150 % enlarged copy documents are scanned, then press Using the scanner glass (1): {Black}/{Colour}. L The unit will start copying. Original document Enlarged copy When using the automatic document feeder: {Black}/{Colour} After you finish copying, press {Stop} to reset this feature.
  • Page 40 5. Copier For quick ID copy feature 5.2.3 Quick ID copy feature / Easy repeat feature (Scanner glass only) Original document Page layout Quick ID copy feature: To copy 2-sided documents “2 in 1” “LANDSCAPE” onto one page. Easy repeat feature: To copy a single document repeatedly onto one page.
  • Page 41 5. Copier Note: Original document Page layout L You can save the previous page layout setting “4 in 1” (feature #467 on page 65). 5.2.5 N in 1 feature You can save paper by copying 2, 4 or 8 pages onto 1 page.
  • Page 42 5. Copier Set the original (page 20). Original document Page layout {Page Layout} “8 in 1” “PORTRAIT” Press {<} or {>} repeatedly to select “DUPLEX”. Press {V} or {^} repeatedly to select the desired binding. – “LONG EDGE” “LANDSCAPE” – “SHORT EDGE” Note: L You can save the previous page layout setting (feature #467 on page 65).
  • Page 43 5. Copier – “ALL”: To print all documents as 1 block (monochrome printing only). 6. {Set} 7. If necessary, enter the number of documents (up to 99). L Multiple copies will be collated automatically. 8. When using the scanner glass: 1.

  • Page 44: Fax

    6. Fax – “FINE”: For small-sized characters. 6 Fax Sending Faxes – “SUPER FINE”: For very small-sized characters. 6.1 Sending a fax manually – “PHOTO”: For photographs, shaded drawings, Important: etc. L You can only send faxes in monochrome. 2. {Set} L Using the “FINE”, “SUPER FINE”...

  • Page 45: Storing Items For The One-Touch Dial Feature And Navigator Directory

    6. Fax activated (page 61). For an explanation of error messages, see page 80. 6.2 Storing items for the one- touch dial feature and navigator 6.1.2 Using the automatic document feeder directory The unit provides the one-touch dial feature (6 items) {Fax} and navigator directory (300 items).

  • Page 46: Sending A Fax Using One-Touch Dial Feature And Navigator Directory

    6. Fax Enter the telephone number, up to 32 digits. i {Set} 6.3 Sending a fax using one- L To program other items, repeat steps 2 to 3. touch dial feature and navigator {Menu} directory Note: Before using this feature, store the desired names and L A hyphen or a space entered in a telephone number telephone numbers into one-touch dial feature and counts as 2 digits.

  • Page 47: Broadcast Transmission

    6. Fax Enter the fax number using one-touch dial or navigator directory. 6.4 Broadcast transmission {Black} You can send the same document to multiple parties (up to 20). To use this feature, store the fax numbers into broadcast memory as follows. Broadcast: Store items using one-touch dial or navigator directory (page 45).
  • Page 48 6. Fax To send the same document using the automatic 6.4.2 Adding a new item into the broadcast document feeder memory 1. Set the original (page 20). {Directory} 2. If necessary, change to the desired resolution (page Press {V} or {^} repeatedly to display the desired 44) and the desired contrast (page 44).

  • Page 49: Sending A Computer Document As A Fax Message From Your Computer

    6. Fax Receiving Faxes 6.5 Sending a computer 6.6 Selecting the way to use your document as a fax message from unit your computer Depending on your situation, select the way you prefer to use your unit. You can access the fax function from a Windows –...

  • Page 50: Receiving A Fax Automatically - Auto Answer On

    6. Fax How to receive phone calls and faxes You have to answer all calls manually. 6.7 Receiving a fax automatically To receive a fax document, press {Black}. – Auto answer ON 6.6.3 Use as a telephone and/or fax Important: (TEL/FAX mode) L You can only receive faxes in monochrome.

  • Page 51: Receiving A Fax Manually - Auto Answer Off

    6. Fax The ringer volume setting should be ON (page 22). 6.8 Receiving a fax manually – Auto answer OFF Important: L Use this mode with an extension telephone. L You can only receive faxes in monochrome. 6.8.1 Activating TEL mode Make sure feature #404 is set to “TEL”...

  • Page 52: Using The Unit With An Answering Machine

    6. Fax L To answer using the handset of the unit (if connected) or another telephone (3) connected 6.9 Using the unit with an to the same telephone line as this unit (4), lift the answering machine handset and talk to the other party. 6.9.1 Setting up the unit and an answering machine Connect the answering machine (1).

  • Page 53: Receive Polling (Retrieving A Fax Placed On Another Fax Machine)

    6. Fax Note: L If the call is a phone call, the answering machine will 6.11 Junk fax prohibitor record voice messages. (preventing fax reception from If a fax calling tone is detected, the fax machine will receive a fax automatically. undesired callers) L Regarding the remote access code for the answering If you subscribe to Caller ID service (page 55), this...

  • Page 54: Receiving A Fax On Your Computer

    6. Fax 2. Press {>} repeatedly to display “JUNK LIST DISP.”. i {Set} 6.12 Receiving a fax on your 3. Press {V} or {^} repeatedly to display the desired computer item. i {<} You can receive a fax document on your computer. The L To cancel erasing, press {Stop}, then press received fax document is saved as an image file (TIFF- {Menu}.

  • Page 55: Caller Id

    7. Caller ID 7 Caller ID Caller ID 7.1 Caller ID service 7.2 Viewing and calling back This unit is compatible with the Caller ID service using caller information offered by your local telephone company. To use this Important: unit’s Caller ID features, you must subscribe to a L If the area code of the received telephone Caller ID service.

  • Page 56: Erasing Caller Information

    7. Caller ID To delete a number 7.5 Storing caller information Press {<} or {>} to move the cursor to the number you want to delete and press {Stop}. 7.5.1 Storing in the one-touch dial feature and navigator directory 7.4 Erasing caller information L Make sure that the {Fax} light is ON.

  • Page 57: Programmable Features

    8. Programmable Features 8 Programmable Features Features Summary 8.1 Programming {Menu} {Set} {Menu} Press {#} and the 3-digit code (page 58 to page 72). Press the desired selection to display the desired setting. L This step may be slightly different depending on the feature.

  • Page 58: Basic Features

    8. Programmable Features 8.2 Basic features Feature/Code Selection Setting the date and time Enter the date and time using the dial keypad. See page 22 for details. {#}{1}{0}{1} Setting your logo Enter your logo using the dial keypad. See page 23 for details. {#}{1}{0}{2} Setting your fax number Enter your fax number using the dial keypad.
  • Page 59 8. Programmable Features Feature/Code Selection Changing the ring count in {1} “1” FAX ONLY mode {2} “2” (default) {3} “3” {#}{2}{1}{0} {4} “4” {5} “5” {6} “6” {7} “7” {8} “8” {9} “9” L If you are using the unit with an answering machine, set to more than 4 (page 52).
  • Page 60 8. Programmable Features Feature/Code Selection Setting the default operation To select the default operation mode when the selected time of the mode timer mode (feature #464) passes. {1} “COPY” (default): Copy mode is selected as default. {#}{4}{6}{3} {2} “FAX”: Fax mode is selected as default. Note: L You cannot select the scan mode using this feature.

  • Page 61: Fax Features

    8. Programmable Features 8.3 Fax features Feature/Code Selection Changing the TEL/FAX If you use an extension telephone in TEL/FAX mode, select the desired number delayed ring count of times the extension telephone rings before the unit answers the call. {1} “1” {#}{2}{1}{2} {2} “2”...
  • Page 62 8. Programmable Features Feature/Code Selection Sending a fax at a specific This feature allows you to take advantage of low-cost calling hours offered by time your telephone company. This feature can be set up to 24 hours in advance of the desired time.
  • Page 63 8. Programmable Features Feature/Code Selection Setting auto reduction To receive a fax document that is longer than your recording paper. feature {0} “OFF”: The unit will print the original size. {1} “ON” (default): The unit will fit received documents onto your recording {#}{4}{3}{2} paper.
  • Page 64 8. Programmable Features Feature/Code Selection Receiving a fax into the If you wish to receive a fax into the computer, activate this feature and run [PC computer FAX] from Multi-Function Station. {0} “OFF”: Deactivates this feature. {#}{4}{4}{2} {1} “ALWAYS”: If the unit recognizes the connection to the computer, it will transfer a received document to the computer.

  • Page 65: Copy Features

    8. Programmable Features 8.4 Copy features Feature/Code Selection Setting the paper input tray to This feature will be displayed only when the optional input tray is installed. use for copy {1} “#1” (default): Standard input tray {2} “#2”: Optional input tray {#}{4}{6}{0} {3} “#1+#2”...

  • Page 66: Pc Print Features

    8. Programmable Features 8.5 PC print features Feature/Code Selection Setting the paper input tray in This feature will be displayed only when the optional input tray is installed. {1} “#1” (default): Standard input tray {2} “#2”: Optional input tray {#}{7}{6}{0} {3} “#1+#2”...
  • Page 67 8. Programmable Features Feature/Code Selection Setting the font number in To set the font number to be used in PCL printing. The unit assigns a number to each font. {#}{7}{6}{9} 1. {Menu} i {#}{7}{6}{9} i {Set} 2. Enter the font number from “000” to “054”, using the dial keypad. L The default setting is “000”.
  • Page 68 8. Programmable Features Feature/Code Selection Setting mutual A4/letter print This feature allows printing in A4-size even if letter-size recording paper is installed, and vice versa. {#}{7}{7}{6} {0} “OFF”: Deactivates this feature. {1} “ON” (default): Printing is possible between A4/letter-size.

  • Page 69: Scan Features

    8. Programmable Features 8.6 Scan features Feature/Code Selection Setting the scan mode for {1} “VIEWER” (default): The scanned image will be displayed in the [Multi- Push Scan Function Viewer] window. {2} “FILE”: The scanned image will be saved as a file. {#}{4}{9}{3} {3} “E-MAIL”: The scanned image will be saved for e-mail attachment.
  • Page 70 8. Programmable Features Feature/Code Selection Registering the scan to e-mail When you send scanned files via e-mail server, you can register e-mail destinations (via e-mail destinations (up to 300 destinations) for the unit through the web browser server) (LAN connection interface in advance.

  • Page 71: Lan Features

    8. Programmable Features 8.7 LAN features Feature/Code Selection LAN setting with a DHCP {0} “DISABLED”: Deactivates this feature. server {1} “ENABLED” (default): The following will be allocated automatically using a DHCP (Dynamic Host Configuration Protocol) server. {#}{5}{0}{0} – IP address –...
  • Page 72 8. Programmable Features Feature/Code Selection IP filtering for the LAN {0} “DISABLED” (default): Deactivates this feature. connection {1} “ENABLED”: The unit will deny/approve access from the pre-programmed IP patterns. Whether to deny or approve, and up to 4 patterns can be {#}{5}{3}{2} programmed through the web browser interface.

  • Page 73: Network Features (Lan Connection Only)

    8. Programmable Features 8.8 Network features (LAN connection only) These features can be programmed only through the web browser interface. Feature Selection Setting the community Enter the SNMP community name. Consult your [SNMP] name for SNMP service provider or network administrator for details. Setting the location Enter the location information of the unit.
  • Page 74 8. Programmable Features Feature Selection Setting the header print [SCAN TO E-MAIL [ENABLED] (default): The unit will print a received e- option for the scan to e- PRINT] mail attachment with the header information. mail print feature [DISABLED]: Deactivates this feature. Setting the information [SCAN TO E-MAIL When you use the scan to e-mail print feature, you need...

  • Page 75: Character Entry

    9. Useful Information 1. Press {V} repeatedly to display the desired 9 Useful Information Useful Information character. Characters will be displayed in the 9.1 Character entry following order: The dial keypad is used to enter characters and 1 Uppercase letters numbers.

  • Page 76: Status Of The Unit

    9. Useful Information 9.2.2 Using Device Monitor 9.2 Status of the unit You can confirm the setting information and current status of the unit from your computer. 9.2.1 Using Remote Control Start Multi-Function Station. You can easily operate the following functions from your [Utilities] i [Device Monitor] computer.

  • Page 77: Cancelling The Operations

    9. Useful Information 9.3 Cancelling the operations 9.4 Changing the colour You can cancel the current operation from the unit. You calibration can also select the desired operation to cancel. If colour printing is too dark or too light, change the {Stop} colour calibration.

  • Page 78: Optional Automatic Duplex Unit

    9. Useful Information – To use thin paper, change the recording paper Option type setting (feature #383 on page 59). 9.5 Optional automatic duplex Important: unit L Before starting installation of the optional input You can add the optional automatic duplex unit. See tray, be sure to turn the power switch OFF.

  • Page 79: Setting The Optional Input Tray/Optional Automatic Duplex Unit

    9. Useful Information Do not touch the plate (1) on the left side of the Click [Auto Configuration] on the [Device] tab. i [OK] optional input tray. L The optional input tray and/or optional automatic duplex unit will be automatically detected. –...

  • Page 80: Help

    10. Help 10 Help Error Messages 10.1 Error messages – Reports If a problem occurs during fax transmission or reception, one of the following messages will be printed on the sending and journal reports (page 44). Message Code Cause & Solution COMMUNICATION ERROR 40-42 L A transmission or reception error occurred.

  • Page 81: Error Messages - Display

    10. Help 10.2 Error messages – Display If the unit detects a problem, one or more of the following messages will appear on the display. Display Cause & Solution “BLACK TONER EMPTY” L The toner cartridge life is finished. Replace the toner cartridge immediately. “CYAN TONER EMPTY”...
  • Page 82 10. Help Display Cause & Solution “COLOUR DRUM LIFE LOW” L The drum cartridge life is near its end. Replace the drum cartridge as soon “MONOCHROME DRUM LIFE as possible. LOW” “CHANGE SUPPLIES” “COOL DOWN FUSER” L The unit is cooling down the fuser unit. Wait for a while. “DIRECTORY FULL”...
  • Page 83 10. Help Display Cause & Solution “PC FAIL OR BUSY” L The cable or the computer mains lead is not connected correctly. Check the connections (page 18, 26). L The software is not running on the computer. Restart the software and try again.

  • Page 84: When A Function Does Not Work

    10. Help Troubleshooting 10.3 When a function does not work 10.3.1 General Problem Cause & Solution The unit does not work. L Check the connections (page 18, 26). The recording paper exit L High humidity may cause the recording paper to curl. Try turning the paper becomes full quickly or the over and re-inserting it.
  • Page 85 10. Help Problem Cause & Solution I cannot find the unit in the L The printer driver has not been installed. Install it on your computer (page [Target Device] or [Device 25). Select] dialogue box when operating the following functions. –...
  • Page 86 “D:\Drivers\Object\Printer\x64\PCL” Edition/Windows Vista x64 (where “D” is the drive letter of your CD-ROM drive) For more details, refer to: http://panasonic.co.jp/pcc/cs/en/telecom/mfp-faq.htm I specified automatic duplex L Install the optional automatic duplex unit (page 78). printing using the printer driver, but documents are printed on one side.
  • Page 87 L The IP address of the unit may have changed. To detect the IP address, proceed as follows. [Start] i [All Programs] or [Programs] i [Panasonic] i the unit’s name i [IP Address Checker] L The IP address for the unit will be detected.
  • Page 88 10. Help Problem Cause & Solution The other party complains L You used a coloured paper as a document. Change the contrast (page 37) that received documents are and make a lighter copy of the document, using “TEXT” resolution (page too dark and cannot be read.
  • Page 89 10. Help Problem Cause & Solution I cannot hear a dial tone. L The telephone line cord is connected to the [EXT] socket on the unit. Connect to the [LINE] socket (page 18). L If you use a splitter/coupler to connect the unit, remove the splitter/coupler and connect the unit to the wall socket directly.
  • Page 90 – Device Monitor To detect the IP address, proceed as follows. [Start] i [All Programs] or [Programs] i [Panasonic] i the unit’s name i [IP Address Checker] L The IP address for the unit will be detected.
  • Page 91 10. Help Problem Cause & Solution The [Windows Security Alert] L Click [Keep Blocking] and run the Windows Firewall Setting Tool to allow dialogue box appears and the data transmission for Multi-Function Station (page 91). asks if I want to block [PCCMFLPD] and I cannot operate the following functions after installing the...
  • Page 92 L The [Windows Firewall] dialogue box will appear. 3. Click the [Exceptions] tab. 4. Confirm that [Panasonic Trap Monitor Service] and [PCCMFLPD] are displayed and checked on the [Programs and Services] list. To confirm the security settings (For Windows Vista users) 1.

  • Page 93: Paper Jams

    11. Paper Jams Push the left cover open lever (1) upward, then pull 11 Paper Jams Jams open the left cover (2). 11.1 Recording paper jam Caution: L Do not pull out the jammed paper forcibly before opening the left cover. L Do not open the paper input tray as the jammed paper may be pulled and the jam may get worse.
  • Page 94 11. Paper Jams Remove the jammed paper. Case 2: When the recording paper has jammed near the Case 1: fuser unit: When the recording paper has jammed near the 1. Lift both green levers (6) until they stop. rollers: 1. Remove the jammed paper (5) carefully by pulling it toward you.
  • Page 95 11. Paper Jams 3. Push back the green levers (8) to the original Case 3: position. When the recording paper has jammed inside of the optional automatic duplex unit: 1. Close the left cover. 4. Close the left cover. 2. Open the automatic duplex unit cover (9). 3.
  • Page 96 11. Paper Jams When the document has jammed near the 11.1.2 When the recording paper has recording paper exit of the automatic duplex unit: jammed near the optional input tray Hold the automatic duplex unit cover and remove the The display will show the following. jammed paper (k) carefully by pulling it toward you.
  • Page 97 11. Paper Jams Close the cover at the left side of the optional input 11.1.3 When the recording paper is not fed tray. into the unit properly The display will show the following. – “CHECK PICK UP INPUT TRAY #1” (standard input tray) –...

  • Page 98: Document Jams (Automatic Document Feeder)

    11. Paper Jams Remove the jammed document (3) carefully. 11.2 Document jams (Automatic When the document has jammed near the document entrance: document feeder) Caution: L Do not pull out the jammed document forcibly before lifting the ADF cover. When the document has jammed near the document exit: Open the ADF cover (1) while holding the document cover (2).

  • Page 99: Cleaning

    12. Cleaning Close the document cover (5). 12 Cleaning Cleaning 12.1 Cleaning the white plates and glass Clean the white plates and glass when a black line, a white line or a dirty pattern appears on: – your recording paper, –...

  • Page 100: Cleaning The Document Feeder Rollers

    12. Cleaning Close the ADF cover. 12.2 Cleaning the document feeder rollers Clean the rollers when the document frequently misfeeds. Caution: L Do not use paper products, such as paper towels or tissues for cleaning. Turn the power switch OFF. Open the ADF cover (1) while holding the document cover (2).

  • Page 101: Cleaning The Paper Chute

    12. Cleaning Clean the paper chute (5) with a dry paper towel or tissue. 12.3 Cleaning the paper chute Clean the paper chute inside the unit when a line or a dirty pattern appears at the top or bottom of your recording paper.

  • Page 102: General Information

    13. General Information L Print the colour test list again. If the vertical, white 13 General Information Printed Repor ts lines remain, try the next solution. 13.1 Reference lists and reports Solution 2: Changing the drum cartridge You can print out the following lists and reports for your L If the black test page has vertical, white lines, change reference.

  • Page 103: Specifications

    13. General Information ■ Fax memory capacity: Specifications 13.2 Specifications 10 MB in total Approx. 630 pages of memory reception ■ Applicable lines: (max. 255 pages per one reception) Public Switched Telephone Network Approx. 150 pages of memory transmission ■ Document size: (Based on the ITU-T No.
  • Page 104 3.1 Using the unit as a copy machine. resumes – KX-FATM507X Thank you for purchasing a Panasonic fax machine. Things you should keep a record of – Extremely smooth or shiny paper, or paper that is Attach your sales receipt here.
  • Page 105 13. General Information L If you turn on the toner save feature, the toner cartridge will last approx. 40 % longer. Drum life The drum cartridge needs to be replaced regularly. There are various factors that determine the actual drum life, such as temperature, humidity, type of paper and how much toner you use for the number of sheets per print job.

  • Page 106: Information Of Copyrights And Licences

    13. General Information Copyrights 13.3 Information of copyrights and licences L This product uses a part of NetBSD kernel. The use of a part of NetBSD kernel is based on the typical BSD style licence below. Copyright (c) The Regents of the University of California. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1.
  • Page 107 13. General Information Copyright (c) 1982, 1986, 1990, 1991, 1993 The Regents of the University of California. All rights reserved. Copyright (c) 1982, 1986, 1990, 1993 The Regents of the University of California. All rights reserved. Copyright (c) 1982, 1986, 1990, 1993, 1994 The Regents of the University of California. All rights reserved.
  • Page 108 13. General Information Copyright (c) 1996,1999 by Internet Software Consortium. Copyright (c) 1996-1999 by Internet Software Consortium. Copyright (c) 1997 Jonathan Stone and Jason R. Thorpe. All rights reserved. Copyright (c) 1997 Christos Zoulas. All rights reserved. Copyright (c) 1997 Manuel Bouyer. All rights reserved. Copyright (c) 1997, 1998 The NetBSD Foundation, Inc.
  • Page 109 13. General Information L This product contains Net-SNMP software and is using it based on the following licence conditions. ---- Part 1: CMU/UCD copyright notice: (BSD like) ----- Copyright 1989, 1991, 1992 by Carnegie Mellon University Derivative Work - 1996, 1998-2000 Copyright 1996, 1998-2000 The Regents of the University of California All Rights Reserved Permission to use, copy, modify and distribute this software and its documentation for any purpose and...
  • Page 110 13. General Information ---- Part 3: Cambridge Broadband Ltd. copyright notice (BSD) ----- Portions of this code are copyright (c) 2001-2003, Cambridge Broadband Ltd. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 111 13. General Information FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
  • Page 112 13. General Information L This product contains NetBSD software and is using it based on the following licence conditions. * Copyright (c) 1989 The Regents of the University of California. * All rights reserved. * This code is derived from software contributed to Berkeley by Tom Truscott. * Redistribution and use in source and binary forms, with or without modification, are permitted provided * that the following conditions are met: * 1.
  • Page 113 13. General Information * LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND * ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT * (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS * SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
  • Page 114 13. General Information L This product contains NetBSD software and is using it based on the following licence conditions. * Copyright (c) 1990 The Regents of the University of California. * All rights reserved. * This code is derived from software contributed to Berkeley by Chris Torek. * Redistribution and use in source and binary forms, with or without modification, are permitted provided * that the following conditions are met: * 1.
  • Page 115 13. General Information L This product contains NetBSD software and is using it based on the following licence conditions. * Copyright (c) 1989 The Regents of the University of California. * All rights reserved. * This code is derived from software contributed to Berkeley by Tom Truscott. * Redistribution and use in source and binary forms, with or without modification, are permitted provided * that the following conditions are met: * 1.

  • Page 116: Index

    14. Index #504 DNS server #1: 71 14. Index #505 DNS server #2: 71 14.1 Index #507 Machine name: 71 # #101 Date and time: 22 #508 MAC address: 71 #102 Your logo: 23 #532 IP filtering: 72 #103 Your fax number: 23 #533 Auto IP: 72 #121 Recall/flash time: 58 #534 HTTPD: 72...
  • Page 117 14. Index Duplex: 42 L Label: 30 Easy repeat: 40 LAN features: 71 N in 1: 41 Legal-size fax send (Feature #445): 64 N in 1 (Separate): 42 Logo (Feature #102): 23 Poster: 41 M MAC address (Feature #508): 71 Proof set: 39 Machine name (Feature #507): 71 Quick ID: 40...
  • Page 118 14. Index Polling: 53 From memory: 45 Power failure: 91 Manually: 44 Power save (Feature #403): 59 Navigator directory: 46 Power switch: 19 One-touch dial: 46 Print Sending report (Feature #401): 44, 61 Duplex: 31 Set fax default (Feature #459): 64 E-mail attachment: 31 Setup list: 102 Special media: 30...
  • Page 119 Notes...
  • Page 120 PNQX1479ZA CM0708CK0 (CD)

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