Problems with the Printing Quality
Phenomenon
Printing is faint
Cause
You may be printing on the wrong
side of the paper.
The Printhead nozzles are
clogged.
Because the printer was left
without ink tanks installed for some
time, ink has become clogged in
the ink supply system.
Paper is jammed inside the Top
Cover .
During borderless printing, the ink
was not dry enough before cutting.
Printing may be faint if Print
Quality in Advanced Settings
in the printer driver is set to
Standard or Draft .
Corrective Action
Print on the printing surface.
Print a test pattern to check the nozzles and see if
they are clogged.
(→"Checking for Nozzle Clogging," User Manual)
After the ink tanks have been installed for 24 hours,
run Head Cleaning B .
(→
, If Printing is Faint)
Follow the steps below to remove the jammed piece
of paper inside the Top Cover .
1.
Press the Online button to bring the printer offline.
2.
Open the Top Cover and make sure the Carriage
is not over the Platen .
3.
Remove any scraps of paper inside the Top Cover .
(→
, If Roll Paper Jams)
(→
, If a Sheet Jams)
4.
Close the Top Cover .
Specify a longer drying period in the printer menu, in
Roll DryingTime in Paper Details .
(→"Main Menu Settings," User Manual)
In Advanced Settings of the printer driver, choose
Highest or High in Print Quality .
Printing in Draft or Standard mode is faster and
consumes less ink than in Highest or High modes,
but the printing quality is lower.
(→"Giving Priority to Particular Graphic Elements and
Colors for Printing," User Manual)
5
Troubleshooting