Troubleshooting Printer Problems (See Your Printer Manual For Additional Information) - HP Compaq Presario,Presario 7895 Supplementary Manual

Troubleshooting Printer Problems
(see your printer manual for additional information)
Symptom
Printer prints only in
red or colors other
than black.
Printer seems to be
printing, but no
characters appear
on the paper.
Printer
Problem
Printer cartridge is out of black
ink.
The print cartridge may be out
of ink.
Print cartridge nozzle may be
blocked.
Troubleshooting Guide
Solution
Replace the printer cartridge.
Do not attempt to install your printer
cartridge by moving the printer carriage
manually.
 1. On the Window taskbar, click Start.
 2. Click Programs.
 3. Select the printer model you have
installed on your PC.
 4. Select the Cartridges tab.
 5. In the Cartridge pull-down box,
choose the cartridge you want to
install.
 6. In the Action pull-down box, select the
action you want.
 7. Click Install/Reinstall Cartridge. The
cartridge carriage moves to the
loading position in the middle of the
printer.
 8. Lift the printer access door.
 9. Remove the old cartridge if necessary
and install the new cartridge.

10. Close the printer access door.

11. Click Continue.
Replace the cartridge by following the
directions in the preceding box.
Be sure the tape covering the nozzle of the
print cartridge has been removed.
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