Troubleshooting Pc Problems; Audio - HP Compaq Presario,Presario SR1925 Maintenance Manual

Troubleshooting PC
Problems
This section contains a series of tables that describe
possible solutions to problems that may occur when
using your PC. Each table contains:
•
Symptoms that describe the sign or warning
message for the type of problem.
•
Possible solutions that describe what you should
do to try to solve the problem.
The troubleshooting tables appear in the following
order:
•

Audio

•
Video
Audio
Symptom
No sound is produced.
Codec error messages
appear when certain
audio files are played.
4
PC Troubleshooting and Maintenance Guide
Possible solution
Press the Mute button on the keyboard to see if the Mute feature is turned on.
Or
1 Click Start, and then click Control Panel.
Click Sounds, Speech, and Audio Devices, and then Sounds and Audio
2
Devices.
3 Click the Mute check box to remove the check mark from the box.
Click the task bar Volume icon (
Ensure powered (active) speakers are turned on.
Turn off your PC, and reconnect the speakers.
Press the Standby button (select models only), or press the Esc key on the keyboard to resume
from standby mode.
Replace the passive speaker system with an active speaker system (sold separately). Active
speakers have a power cord and On button and connect to the Audio Out (green) connector
on the PC.
Unplug headphones if they are connected to your PC.
Open the file in Windows Media Player. Ensure Windows Media Player is configured to
automatically download codecs.
•
If the correct codec is available, the file will play. Note that you must be connected to the
Internet to download the codec file.
•
If the correct codec is not available, check to see if there is an update available for
Windows Media Player.
For more information, open Windows Media Player Help, and then search the online Help for
codec.
•
CD and DVD Drives
•
Display (Monitor)
•
Hard Disk Drive
•
Hardware Installation
•
Internet Access
•
Keyboard and Mouse
•
Power
•
Performance
•
Miscellaneous
For additional information about monitor problems, or
for problems relating specifically to your printer, refer
to the documentation provided by the product's
manufacturer.
), or use the keyboard controls to increase the volume.