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VIII. Troubleshooting (Q&A)
Description Recommended Action
After Installing the
3DexPlorer GX2 graph-
ics card, there is no dis-
play and I cannot start
my computer
After Installing the
3DexPlorer GX2 using
the Windows 95 drivers,
my computer crashes
and the display becomes
distorted.
After installing the
driver, Windows 95 does
not prompt me to restart
and the driver still
doesn't work after I re-
start my computer.
After installing the
driver and restarting,
Windows 95 informs me
that the display setting
is still incorrect.
My monitor is not ca-
pable of higher resolu-
tions or refresh rates.
32
Some motherboard BIOS can only use cards utilizing 32KB of the BIOS memory but
the 3DexPlorerGX2 requires 40KB in order to provide more functions to the card. Try
upgrading your motherboard BIOS or contacting your motherboard vendor.
Windows 95 provided drivers are not compatible with the S3 Virge/GX2 chipset.
You need to install the manufacturer provided drivers, but first eliminate your currnet
problems by resetting your display using the following steps:
1. Restart Windows 95 in Safe Mode by pressing F5 repeatedly before Windows95
starts.
2. Right click your mouse on the desktop and choose Properties
3. Select the Settings tab on the Display Properties window.
4. Select Change Display Type (Advanced Properties in OSR2)
5. Select Adapter Type and Click Change (Change in OSR2)
6. Select Show All Devices
7. Select (Standard Display Types) from the Manufacturers list.
8. Select Standard Display Adapter (VGA) from the Models list, and click OK
9. Follow the instructions to close the Display Properties window
10. The system will ask to restart the computer, click Yes
11. After restarting Windows 95, refer to "Installing Drivers for Window 95" in the
User's Manual to complete the 3DexPlorer GX2 driver installation.
You may have installed similar drivers before. Try the following steps to install:
1. Right-click My Computer on the desktop.
2. Select Properties. The System Properties dialog box appears.
3. Click the Device Manager tab, making sure that View devices by type is selected.
4. Double-click Display adapters. If Display adapters does not appear, jump to
step 8 and continue.
5. The name of your card will be listed in the box. Double-click it.
6. The properties box of your card appears. Click the Driver tab.
7. Click Change Driver... and follow the installation steps.
8. Click Other devices. Your card should be listed.
9. Click the name of your card to bring up the properties box of your card. Select
the Driver tab.
10. Click Change Driver... and follow the installation steps.
There may be a conflict between a previous and the current display drivers. This is
caused by the incomplete removal of the previous display driver. Try the following
steps to remove it:
1. Right-click My Computer on the desktop.
2. Select Properties. The System Properties dialog box appears.
3. Click the Device Manager tab. Be sure that View devices by type is selected.
4. Double-click Display adapters.
5. You will find two (or more) conflicting adapters.
6. Disable all previous adapters by selecting them and clicking Remove.
7. Close Device Manager and restart Windows 95.
8. Your display driver should work correctly this time.
It depends on the display characteristics of your monitor. Consult your monitor docu-
mentation for the proper configuration or any limitations.
ASUS 3DexPlorer GX2 User's Manual
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