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FAQ
HP REVERB G2
OMNICEPT EDITION
2
1.0 OMNICEPT EDITION HEADSET
3
2.0 GENERAL QUESTIONS
7
3.0 STEAMVR
8
4.0 WINDOWS MIXED REALITY (WMR)
4.
USB PORTS:
1x USB 3.0 Type-C™ or Type-A (with included adapter)
OS:
Significant improvements have been added to the Windows Mixed Reality platform
to optimize for the visual quality of this device. For the best performance, please
ensure you have the latest updates from Windows 10: version 1903/1909
(KB4577062 or later) or 2004 (KB4577063 or later)
Q 2.5: CAN I DO A FREE ROAM OR LARGE-SCALE ROOM SET UP? HOW DO
I SET UP FOR A FREE ROAM EXPERIENCE?
The tracking system on the HP Reverb G2 VR Headset is designed to work in an area where you have
an unobstructed view of your walls and floor. Large scale experiences, such as where you pass
between rooms or hallways and see many different walls, requires an external tracking system.
There are many external tracking systems available, such as those manufactured by Mo-Sys,
OptiTrack, Vicon, and PhaseSpace.
Q 2.6: HOW DO I ADJUST THE INTERPUPILLARY DISTANCE (IPD) OF THE
HEADSET?
Use the mechanical IPD adjust on the bottom-left of the HP Reverb G2 headset. Adjust the distance
between the lenses until you achieve the greatest visual clarity.
Q 2.7: WHAT SHOULD I DO TO GET A CRISPER IMAGE?
There are a few things you can try if you feel that your display looks a little blurry:
•
Make sure that your headset is on your head correctly with your eyes centered to the lenses.
•
Try to adjust the IPD (interpupillary distance). Reverb G2 uses a hardware IPD. To change it,
look for IPD adjustment on your headset.
If you need glasses or contacts, you'll need to wear them when using the device.
•
Check that your lenses are clean (microfiber cloth only – no fluids).
•
Because of the advanced headset design, there may be some minor image ghosting in the first
few minutes when starting the device while cold until the LCDs have the opportunity to warm up.
Q 2.8: ARE THERE GOOD OPTIONS TO MAKE THE HP REVERB G2 HAND
CONTROLLERS RECHARGEABLE?
The only option currently is to use rechargeable AA batteries with an external charger. Rechargeable
batteries are not recommended, but if used we highly recommend 1.5 V rechargeable batteries.
Nonrechargeable lithium AA batteries may provide longer battery life than standard alkaline batteries.
Do not mix battery chemistries. Do not exceed 3.6 V total combined battery voltage.
Q 2.9: HAS THE HEADSET BEEN SUCCESSFULLY TESTED WITH CABLE
EXTENSIONS?
Cable extensions are not recommended as they may not maintain bandwidth. The provided 6.0 meter
cable is considered optimal.
Q 2.10: IS THE VIDEO SIGNAL CABLE DISPLAYPORT
MINI-DISPLAYPORT
TM
The cable attached to the headset is DisplayPort
a DisplayPort
to mini-DisplayPort
TM
Q 2.11: CAN THE DISPLAYPORT
THAT ONLY HAS HDMI? ARE THERE ANY KNOW HDMI ADAPTERS THAT
WILL WORK RELIABLY WITH THE HEADSET?
No, the HP Reverb G2 VR Headset requires DisplayPort™ 1.3; HDMI adapters cannot handle
the bandwidth required. You can, however, use a USB-C™ port on your laptop with a USB-C™
to DisplayPort™ adapter, provided it supports DisplayPort™ 1.3.
Q 2.12: ARE REPLACEMENT CABLES AVAILABLE FOR PURCHASE?
Yes, replacement cables can be purchased separately.
Q 2.13: ARE REPLACEMENT LENSES AVAILABLE FOR PURCHASE?
No, the lenses are not replaceable. While the lenses are removable, doing so may void your warranty.
Q 2.14: CAN YOU WEAR EYEGLASSES WHILE USING THE HEADSET?
AT THE PC END?
1.3; the HP Reverb G2 VR Headset comes with
TM
adapter.
TM
BE ADAPTED TO WORK ON A LAPTOP
TM
N OT F O R U S E I N I N D I A
OR
TM
1
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