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FAQ
HP REVERB G2
OMNICEPT EDITION
2
1.0 OMNICEPT EDITION HEADSET
3
2.0 GENERAL QUESTIONS
7
3.0 STEAMVR
8
4.0 WINDOWS MIXED REALITY (WMR)
5.
ARE THERE LENS SPACERS OR PROTECTORS AVAILABLE TO PROTECT
MY EYEGLASSES?
Yes, most eyeglasses will fit comfortably with the headset. There are no spacers, but the face padding
is sufficient to hold the HMD away from your eyeglasses in most instances.
Q 2.15: WHY LCD PANELS INSTEAD OF OLED PANELS?
LCD panels provide superior color and clarity compared to OLED panels, and they are also less
expensive. Each pixel in a display is composed of colored sub-pixels, and the combinations of
brightness of the sub-pixels combine to create the color your eyes see from the pixel. In LCD displays,
each pixel has a red, green, and blue sub-pixel, which is an optimal arrangement. In most OLED
panels, the sub-pixels are arranged in a PenTile pattern, which leaves most pixels with only two colors
of sub-pixels. LCDs also have better fill ratios, meaning that there is less black space between pixels,
creating less 'screen door' effect and greater image clarity.
Q 2.16: IT LOOKS LIKE MY LEFT DISPLAY IS STRETCHED, AND THE RIGHT
DISPLAY IS OFF-CENTERED AND HALF BLACK. HOW CAN I FIX THIS?
This can happen when your headset isn't running at the native resolution. Because of the nature
of the high-resolution displays in the HP Reverb G2 HMD, not all systems can render the native
resolution. There's a fix coming in a future Windows Update that will address the rendering issue
when the headset isn't at the native resolution.
There are a few reasons why your system isn't able to render at the native resolution:
•
The DisplayPort™ on the system might not be 1.3 compatible, or it might not support
all four lanes.
•
If you're using an adapter, it might not support be HBR3 compatible, or it might not support
all four lanes.
•
If your system has a hybrid GPU, that might be limiting the bandwidth available to the DisplayPort™.
Q 2.17: CAN I DISABLE THE WINDOWS BUTTON ON THE CONTROLLER?
You can only disable the Windows button by setting the entire computer to 'kiosk mode.' In kiosk
mode, the user can only access a limited set of applications, and the Windows key is inactive. Kiosk
mode may not be appropriate for your use case.
In previous versions of Windows, pressing the Windows button would close the running VR application
and bring up the Welcome Cliff House. Now, it only brings up the quick action menu. You may not need
to disable the Windows key on newer versions of Windows.
Information about setting your computer into kiosk mode can be found
Q 2.18: MY HP MOTION CONTROLLER JOYSTICK WILL SOMETIMES STICK
TO ONE SIDE. WHAT SHOULD I DO TO PREVENT THIS?
This issue is corrected by fully depressing the joystick until it clicks and it will move freely.
Q 2.19: WHY ARE MY HP MOTION CONTROLLER MODELS NOT SHOWING
UP CORRECTLY IN A GAME?
While most games don't display the controllers or use the models installed by the driver, some games
use their own versions of the controller models, either to customize them or to display contextual
help for the available inputs. Usually, this doesn't block any features of the games but might lead to
confusion or even visual artifacts. This can only be fixed with an update of the game itself.
Q 2.20: DOES THE HP REVERB G2 VR HEADSET SUPPORT GESTURE
RECOGNITION?
No, WMR headsets do not currently support gesture recognition.
Q 2.21: HOW DO I GET HP REVERB G2 TO WORK WITH VALVE KNUCKLES,
N OT F O R U S E I N I N D I A
here.
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